Novotel Marne-la-Vallée Noisy-le-Grand oteli 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 3.8/5 3.428 görüş

ALLSAFE onaylı otel

Bilgi mesajı

+ 19 Hizmetler

Otel ekstraları

  • Labeled ALLSAFE by Bureau Veritas

  • A 10-min walk from the RER A to Disneyland Paris or Paris

  • Air-conditioned hotel with a heated outdoor swimming pool and sunny terrace

  • Enjoy a simple, authentic cuisine in our GourmetBar,

  • 830m2 Convention Center, 220-seat conference hall, secure covered car park

Otelin konumu

Novotel Marne-la-Vallée Noisy-le-Grand

2 Allée Bienvenue
93885 noısy le grand
fransa

Faks: (+33)1/43047883

Check in başlangıç saati: 12h00

Check out bitiş saati: 12h00

  • NOISY LE GRAND MONT D'EST:  RER A Mont d'Est

  • RER:  A NOISY LE GRAND

  • Uçakla

    PARIS ORLY 20km / 12,5 mil mesafede

  • Uçakla

    PARIS ROISSY CDG 30km / 18,75 mil mesafede

  • Arabayla

    NOISY LE GRAND 0,3km / 0,19 mil mesafede

  • Trenle

    MARNE LA VALLEE 20km / 12,43 mil mesafede

  • Trenle

    NOISY LE GRAND 0,2km / 0,12 mil mesafede

  • Trenle

    NOISY MONT D'EST 0,55km / 0,34 mil mesafede

  • Trenle

    STADE DE FRANCE 30km / 18,64 mil mesafede

GPS:48.838469, 2.542438

Otel servisi

Check in başlangıç saati: - Check out bitiş saati:

Özetle
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye erişimli otel
  • Sağlık merkezi
  • Klima
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları

GOURMETBAR

It's all in the name! In our GourmetBar, you enjoy a simple, authentic universal or local cuisine. Our ingredients are local products... it's better for the taste buds and for the planet.

Konaklama olanaklarımız

Spacious, with modern design & perfectly modular, the Novotel bedroom is a real living area with A/C & adapts to all needs. It has functional equipment combining modern decor, & high-tech. Discover our fully renovated Executive Rooms with contemporary design, air-conditioning and all the necessary equipment and services that will guarantee you a pleasant stay.

Toplantılarınız ve etkinlikleriniz

Toplantı odalarımız

  • Toplantı odalarının sayısı: 11

  • Maksimum büyüklük: 200

  • Maksimum kapasite: 210 kişi

  • Maksimum ziyafet kapasitesi: 150 kişi

Daha fazlasını öğrenin

Novotel Marne-la-Vallée Noisy-le-Grand
oteli için konuklarımızın yorumları

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama 3.8/5

3.428 görüş

TripAdvisor Derecesi 3.0/5

746 görüş

Not the best!!!!

Tripadvisor puanı 2.0/5

PenguinoYork Business - 26/01/2020 TripAdvisor onaylı yorum

Despite being an Accor Silver member, no welcome and membership not even acknowledged. Rooms booked were not available at check in (7pm).... Alternate configuration or room on a smoking floor was all that was available. Restaurant did not have the chosen meal at 7:30pm and no feasible alternate available. Joked with staff that not the best impression and the response was they like to maintain a similar standard in all areas. No ability to control the temperature in the room either so slept with window open next to the motorway. Only stay here if you absolutely have to.

Dear Customer, Thank you for taking the time to share your experience with us. We are sorry to hear that you did not enjoy your stay as we would have liked ... It is important for us to receive the impressions of all our customers, in order to evolve our offer and quality of service on a daily basis. Best regards, the reception

A very poor Novotel

Tripadvisor puanı 2.0/5

Sean C Family - 22/08/2019 TripAdvisor onaylı yorum

I've stayed in a few Novotels and generally they're consistently good, this wasn't. When we arrived late evening there was no restaurant or room service available. The adjoining grill, due to close at 11pm, refused to serve my family of four at 10.30pm until we begged. They were incredibly rude throughout. There were buckets collecting leaks in the foyer. The rooms were small, dated, the toilet smelled of a men's urinal and there was no air conditioning... it was so hot we couldn't sleep, even after a long journey from the South of France. Breakfast was also disappointing. Largely sugary cereal and some cold meats. the hot option appeared to be the cold ham warmed up. Having stayed in the lovely Novotel Beaune the week before, this was a complete contrast. Wont be returning to this one.

Trip to Paris

Tripadvisor puanı 4.0/5

Travel804132 Family - 26/06/2019 TripAdvisor onaylı yorum

A nice hotel at the out skirt of Paris city still well connected to the city center. very nice and helpful staff. Rooms with big and comfortable bed, Car park with reasonable rate (€12,00 for 24 hrs) and all other standard facilities. Value for money.

Not the Novotel Standart I am used to

Tripadvisor puanı 3.0/5

karstenb554 Family - 06/11/2018 TripAdvisor onaylı yorum

I had used the online check-in in combination with my Accor Gold status and state in early check-in. Upon arrival the room was not ready and had been finished in a rush, resulting in the bins still been full and sweety rappers under the pull out sleep sofa. In the first, the rooms smelled fresh this was masked by the freshener used and developed a mouldy smell after a couple of hours followed by the smell of cigarette smoke (IT was a non smoking room) but that seems to be the norm in France, every morning we saw breakfast tablets in front of rooms filled with glasses full of cigarette butts. Otherwise the room was ok. The staff in general friendly. Breakfast if you can call it a breakfast felt, looked and tasted cheep. I had better breakfast in Ibis Hotels all over Europe. This was disappointing as we planned to have a full breakfast and set of to discover Paris and go for Dinner in the evening. So we had to change plans. On a positive note there is a shopping centre 400m away with great food, cafe and Bistro for very little money. Also the Hotel needs a full health check, I believe there is not one table in the restaurant which is standing straight or is not wobbling. The hallway carpets are dirty and the Hotel looks on many occasions run down. Also on a Side note, when you have Accor Gold Status you have certain privileges none of which have fulfilled. (Like room upgrade, welcome gift or high speed internet) Also was it not possible to book food or drinks on the room, so again here you miss out on collection status points. If you find all of this is nit picking this is a good hotel in a very easy travel location 20 min train to the front door of Disney Land and 30 min into Paris City-Center. On other note, and this is not only this Hotel but it drives me crazy. In each bathroom is a sign "we protect the environment if you need fresh towels drop them on the floor, for second use hang towels up" and still we received every day a fresh set of towels.

Dear Karsten, Thank you to take time to leave us a comment after your stay. We are really sorry you did not enjoy your stay with us. We took note about all the malfunctions you noted and we are working on it to improve us. Hoping to welcome you again.

Won't be staying there again

Tripadvisor puanı 2.0/5

Edmond E Family - 02/09/2018 TripAdvisor onaylı yorum

Very hot rooms, horrible breakfast rude and disorganised staff. Room was not too bad but sofa bed was too springy to be comfortable. Was charged €2 for parking when leaving on the second day for some shopping and had to pay €24 on check out after 2 days. The reception was adamant i was not charged but saw charge on my bank statement. Overall assessment of the hotel. Not a typical novotel im used to.

Nice for a short stay - a bit dated

Tripadvisor puanı 3.0/5

Andrew2018-review Family - 28/08/2018 TripAdvisor onaylı yorum

Stayed as a family for a trip to both Disney and Paris. Hotel is excellently located for both - 20min drive to Disney (hotel located with excellent access to the main highway), 30 min train to Paris. Station is 15min walk from hotel. Location to the station was our primary reason for choosing this hotel over other similar hotels in the area.Hotel staff were friendly and helpful during our stay.Not so good:Parking is limited on a first come first served basis chargeable at hotel. You have to get a ticket from reception each time you leave. However on the plus it is a underground car park.The hotel does not have air conditioning in the rooms and the hotel do not provide fans (we asked)Our room was a nice size but a little dated, when compared to the hotel entrance which been updated and looks nice.Drinks at the bar are very expensive €5.50 for half a pint is not reasonable. The breakfast is expensive at €16 per person with limited selection.On the whole we enjoyed our stay at the hotel which met our needs at the time.

Novotel Marne La Vallee Noisy

Tripadvisor puanı 3.0/5

kingslin Family - 20/06/2018 TripAdvisor onaylı yorum

Big and clean room. 10 Min walking distance from the Metro. Breakfast buffet was good and the spread was good. Facilities was good. Close to Disneyland. The metro costs about 5 euros per person for Disneyland.

Dear "kingslin", Thank you for your feedback. We are delighted that you had a pleasant stay. We hope to have the pleasure of welcoming you back to the Novotel Marne la Vallée Noisy le Grand! Best Regards, Guest Relation Camille Rambach

NO AC ventilation in room

Tripadvisor puanı 1.0/5

rajeshsingh02 Family - 31/05/2018 TripAdvisor onaylı yorum

Bad experience,,,Bathroom exhaust , room ac nothing was working, after complaining multiple times as well no response we got and somehow with no ventilation we survived 2 nights.So overall bad experience , poor service desk in hotel.

Dear "Rajeshsingh02" Thank you for taking the time to write to us following your stay at Novotel Marne la Vallée Noisy le Grand. We are sorry that service and delivery have not lived up to your expectations, and we ask you to accept our most sincere apologies. We hope we will have the chance to welcome you again in order to give you all our special attentions. Sincerely, Guest Relations Camille

Hot in Paris !!

Tripadvisor puanı 3.0/5

Gunit Singh R Business - 02/06/2017 TripAdvisor onaylı yorum

Have stayed at this hotel on many occasions and never had cause for complaint BUT this particular visit was very uncomfortable !! Temperatures in Paris were high, the hotel did not have air conditioning and despite repeated requests to provide at least a Fan in the room, the staff did not respond. Will probably not stay here again, unless the hotel gets air conditioning !!!

Good Value

Tripadvisor puanı 5.0/5

telm0fernandes Family - 24/04/2017 TripAdvisor onaylı yorum

Nice hotel, nice staff. Nice, large clean room, great tv , free mini bar, free nespresso cofee in the room. Had a realy nice stay, nothing to complain. Its worth the money, when you go to any Novotel you you will get a good stay.

Dear Telmo, It was a real pleasure to welcome you too. Don't hesitate to come back to visit us very soon. Regards.

Stay at Novotel Marne La Vallee Noisy

Tripadvisor puanı 4.0/5

anatN3987MR Business - 12/01/2017 TripAdvisor onaylı yorum

My stay in this hotel was suitable for what I was looking for - calm and tidy place to stay at, close to the location where I was supposed to be the next day. Personnel were very friendly and helpful.

Dear Member, Thank you very much for you nice comment, it was a real pleasure to welcome you. Hope to see you soon back. Regards.

Not as good as I expect from Novotel

Tripadvisor puanı 2.0/5

tomandanne25 Family - 20/02/2016 TripAdvisor onaylı yorum

Somewhat disappointed at my experience. Food in the restaurant was cold and not particularly appetising. Bedroom did not have enough towels for the family of 4 people and the hairdryer only blew out cold air. Management were apologetic and did offer a reduction.

Dear Madam, Dear Sir, It is with great attention that I have read your comments and thank you for letting me share. This will allow me to take the necessary measures to remedy these dysfunctions, which, fortunately, are outstanding and are not a reflection of the quality service we provide to our customers. I hope to have the pleasure to receive you so that you do not stay on the disappointment of your first stay. Best regards Alexandre Locarini General Manager

Okay for a short stay but nothing special

Tripadvisor puanı 3.0/5

marcelr952 Family - 07/08/2015 TripAdvisor onaylı yorum

Clean room, nice pool. Breakfast buffet average. Room is small for a family. Service at reception could be better. E.g. it's hard to find the entrance to the shopping mail and subway station on the opposite side of the street. When you know your guest wants to use this, why not explain to him how to get there.

Dear Guest, Thank you for taking the time to tell us about your experience at NOVOTEL MARNE LA VALLEE - NOISY LE GRAND. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At NOVOTEL, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With our very best regards, Luc Vicherd - General manager

Very dissapointing

Tripadvisor puanı 1.0/5

ChrisLille98655 Family - 08/07/2015 TripAdvisor onaylı yorum

Old building fairly poorly mantained No air conditionning, at all, in a large hotel next to a motorway : a non sense, in particular for an hotel that claims to be 4 star..... Breakfast room: glasses are stained, plates wet, etc.. Staff does not seem to concerned about hygiene.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Marne La Vallée Noisy Le Grand. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely yours, Luc Vicherd - General manager

Very good value for money

Tripadvisor puanı 4.0/5

linas25 Family - 01/07/2015 TripAdvisor onaylı yorum

Very good value for money. The restaurant was very good and the personel friendly. Toys for the kids and gifts in the restaurant. Satisfactory breakfast with good variety. Disadvantage is the location but the train station is near through the nearby shopping center.

Very dissapointing Novotel

Tripadvisor puanı 1.0/5

Hovis1971 Family - 01/06/2015 TripAdvisor onaylı yorum

we regularly use Novotel, and have never had an issue before but this was very dissapointing. we payed more to upgrade our room to an executive one, I honestly dread to think what room we would have been given without this upgrade! Although clean the room was very shabby and out of date. The sofa bed was not made up on our arrival. The breakfast option which is an additional daily charge was absolutely appalling, poor selection, poor quality and no orange juice in dispenser! Although the Hotel does have a car park this is under the hotel, the exit from the car park is a single stone spiral staircase. Negotiating this stairwell with my daughters wheelchair was almost impossible. considering all the points this was a very dissapointing Novotel, we will not return

Dear Guest, We appreciate you sharing your experiences with regards to your stay at our hotel. We work very hard to ensure our facilities and guest services are superior. On the other hand, it is very regrettable if breakfast and car park did not live up to your expectations. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. Your feedback has been addressed to the team to ensure guest needs and expectations are met. Once again, thank you for your feedback and hope we get the opportunity to show you some of our improvements on your next visit. Sincerely yours, L. Vicherd - General manager

A very good hotel with all amenities and very near to Disneyland Paris and Rail Station

Tripadvisor puanı 5.0/5

raheel_london Family - 09/04/2015 TripAdvisor onaylı yorum

-Friendly and HELPFULL Staff - Hotel near to RER station 5-7 mins walk - Hotel near to Motorway and Near to Disneyland Paris - Nice and cleaned hotel - Room Service every morning - Very quite and convenient location - Would recommend 100%

Dear Raheel, We very much appreciate your 5 stars comments regarding your stay. What a great pleasure for my team and myself to read your feedback. We hope we will be able to welcome you back soon. Sincerely, Luc Vicherd General Manager

below the average level

Tripadvisor puanı 2.0/5

SlowFoodLover-EU Family - 22/02/2015 TripAdvisor onaylı yorum

This hotel is clearly below the average level of NOVOTEL establishments for what concern responsiveness to customer requests and needs. For example the toilette wasn't ready for 4 people (as per reservation) but for two only at maximum. Request for extra toilette products has been approximatively and partially responded.

Very nice hotel!!!

Tripadvisor puanı 5.0/5

Rosi H Family - 18/09/2014 TripAdvisor onaylı yorum

My son and I really enjoyed our 6-night stay at this hotel. The room and bathroom were super nice and clean, the bed very comfortable, and the hotel staff very helpful and friendly. I can honestly recommend this hotel. Definitely two thumbs up!!!

Dear Guest, We thank you a lote for your positive comment, and we hope to see you soon! Kind Regards, The Direction

Sweltering!!

Tripadvisor puanı 1.0/5

PhilMaudl Family - 04/08/2014 TripAdvisor onaylı yorum

We stayed for one night in July (originally had booked two). The room was typically Novotel - so good value. However, the heat was unbearable and the staff had no fans to issue - two hours sleep only!

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