ibis Lisboa Sintra 2 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,251 件のレビュー

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Av. Raul Solnado, 23 - 23A, Mem Martins, 2710-162 SINTRA, Portugal

説明

ホテルのその他の情報

  • Hotel ALLSAFE certified

  • The hotel is in the business center of Sintra 5 miles from historic center

  • The Estoril race track is 4.3 miles from the hotel

  • Breakfast available from 6:30 am to 12:00 pm

  • The hotel is 10.5 miles from the beaches of Cascais

当ホテルの客室

ホテル所在地

ibis Lisboa Sintra

Av. Raul Solnado, 23 - 23A, Mem Martins
2710-162 SINTRA
Portugal

GPS:38.780583, -9.354643

電話番号
+351 21 158 2730

国内固定電話網へ電話

ファックス +351 21 158 2739

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 全館禁煙

I-PIZZA

Discover our My Tasty Menu; it's simple, healthy and delicious. There is a drinks and hot and cold light snack service that caters to all tastes. You can order at the bar or at reception 24/7 to enjoy whenever and wherever you like.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,251 件のレビュー

トリップアドバイザーの評価  4.0/5  944 件のレビュー

Nice and cozy place

トリップアドバイザーの評価 5.0/5

António M トリップアドバイザー認証口コミ

Really nice and cozy hotel. Room was perfect and very clean. Employees are nice, specially Bruna and Mariana at the front desk. The hotel has got a place to park the car for free outside, or paid inside. Nice and warm meals at a very nice bar located inside the hotel. Sintra is a very beautiful city, that you should pay a visit. My opinion, only missing a swimming pool, that would be a great addon.

Good place for the price; Very limited amenities; Not overly convenient for Sintra visit

トリップアドバイザーの評価 4.0/5

GregC510 トリップアドバイザー認証口コミ

Decent place to stay if you have a car. Several miles from Sintra historic center area, but we left early enough to get a free spot in a neighborhood a few blocks from the National Palace, so that helps. Room was typical BASIC Ibis. Not enough pillows (just ONE per person); towels (again, only ONE total, per person, or trash cans (again, ONE TINY one). No fridge!! No coffee maker. NO ICE machine available for public use in the entire hotel! Very tricky parking spaces. They have about 15-20, which are free, on surface lot, but need to pay if park in structure below...only 3 euros, but they should just make it free. The bar/restaurant area was decent and convenient; fair prices for quick dinner. Breakfast 8.50 euros, but very limited continental breakfast only; not hot items... We chose to eat elsewhere and was less expensive. Not many places to eat in immediate vicinity. There is a very convenient Lidl and Auchan (large grocery/gen merch store) to stock up on supplies before heading out. Internet wasn't working our first night, but was ok the next night. In summary, inexpensive, basic, clean room for the night, but definitely no friils. Would recommend staying here, as long as aware of basic/limited amenities

Good value, clean, ideal for short stays

トリップアドバイザーの評価 5.0/5

lukeoncomputer93 Couples - トリップアドバイザー認証口コミ

Great hotel. Ideal for short trips. Rooms basic, clean. Everything u need for short stay. Bathroom spotless. Large beds. Car parking available. Friendly and helpful staff. Breakfast is very good and reasonable for €7 There is a nearby supermarket auchan 5 mins walk away

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards,

Staff rude and extremely impatient

トリップアドバイザーの評価 1.0/5

afverissimo Couples - トリップアドバイザー認証口コミ

We asked for a soup, breads and water at the Ibis Kitchen. As they have a limited menu and we are vegetarians, I ordered by Uber Eats a vegetarian food for us. When I got it and sat again with my boyfriend. The frontdesk was at our table and said we couldn't eat anything ordered outside the hotel. It was cold 13C and they just had an external area without proper roof and not heated. I said we couldn't eat outside freezing and he said it was not his business. Then we asked where was the rules about not eating food ordered outside and he said that's not written but it doesn't matter because there is anything allowing us to eat inside. We fell awful! I've been in many hotels of the Accor chain but that was our first terrible approach like that. Extremely intolerant because despite we did not agree him, we didn't refuse to obey "the rules". He suddenly showed up again while I was checking online about our rights as a costumer and he said he had called the hotel director whom assured the hotel rule to not allow us to eat inside Ibis Kitchen. The first point we're not deaf or people with a cognitive impairment , we did got the message at the first time, what we told him to leave us alone because we're not eating anything. I was just with the package on the table. I'm a Platinum Loyalty Client Program and I can't describe what disappointed treatment at this hotel. Diogo is a rude, impolite, impatient and unprofessional frontdesk. Surely we never come back to Ibis Lisboa Sintra hotel. We've registered our bad experience but we know that's probably a wasting of time book... It's not about the hotel rules it's about how you treat and approach your guests. It's about the professional way you can handle situations and not arguing costumer with harsh answers. We ended up having cold dinner at the hotel room because we're a couple and the room had only one chair. So as we appreciate some dignity when having dinner, we waited an extra chair. We consider eating food on the bedroom not our trip priority.

A typical Ibis, but not actually in Sintra

トリップアドバイザーの評価 3.0/5

MarshallBuckley Couples - トリップアドバイザー認証口コミ

Pros: clean, comfortable rooms. Cons: no tea/coffee in room, basic breakfast (virtually no hot food - not even bacon!), Restaurant only really serves pizza - ok, but not exceptional, location not really near anything useful. Billed as Sintra - but actually a short drive away; we were advised to park at Sintra railway station and walk from there. Driving to Sintra itself is *not* a good idea. Most disappointing aspect was lack of evening options - the hotel is essentially on an industrial estate, so there are very few restaurants or bars in walking distance that are open in the evening (though there is a 24-hour McDonald's nearby, if that helps).

Good evening, Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Kind regards, Carolina Tavares

との提携 TripAdvisor

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