メルキュールリスボンホテル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,041 件のレビュー

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AV JOSE MALHOA 23, 1099-051 リスボン, ポルトガル

説明

ホテルのその他の情報

  • AllSafe、Clean & Safe 認証を取得。無料の遠隔医療相談サービス。

  • 周辺にはレストランや公共交通機関があります

  • パノラマビューが楽しめるプールは 365 日間ご利用いただけます。

  • 動物園、グルベンキアン、エルコルテイングレ周辺

  • ミーティングルーム 5 室

当ホテルの客室

ホテル所在地

メルキュールリスボンホテル

AV JOSE MALHOA 23
1099-051 リスボン
ポルトガル

GPS:38.737657, -9.165859

電話番号
+351 21 720 8000

国内固定電話網へ電話

ファックス +351 21 720 8089

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

MERCURE LISBOA - RESTAURANT

落ち着いた雰囲気の中で、伝統的なポルトガル料理や地元の食材を生かしたお食事をお楽しみください。18 時 30 分から 22 時 30 分まで、軽食メニューは 12 時から 22 時 30 分までご用意しております。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,041 件のレビュー

トリップアドバイザーの評価  4.0/5  1,768 件のレビュー

Decent hotel at a decent price

トリップアドバイザーの評価 4.0/5

willdejager トリップアドバイザー認証口コミ

Decent four star hotel. The front desk staff is not always overtly friendly, but professional. The staff at the bar is friendly. Because of my Accor All status, I was upgraded to a privileged room (511) with a free minibar included, which was a nice gesture. The room was big enough with a comfortable bed and a fridge plus safe provided. And the shower was good. You can skip the daily clean and get some extra loyalty point added to your account when you do this. There is some outside noise, because the hotel is close to a flightpath in and out of Lisbon Airport, but nothing significant. The room insulation is good. A five minute walk to the Sete Rios station and the blue metro line taking you downtown in ten to fifteen minutes. Alternatively you van walk in forty-five to fifty minutes to the main sights in Lisbon, but be aware. To the centre is mainly down hill, back to the hotel is mainly up hill. For the €60 to €70 a night, yes it was low season, paid for this hotel, this stay was a good price-quality ratio. For this price (or even a little higher), I would book this hotel again.

OK Hotel close to the subway stop. Clean. Good breakfast included

トリップアドバイザーの評価 3.0/5

752snailm トリップアドバイザー認証口コミ

We arrived early and our room wasn’t ready for check-in, no bar or restaurant open until supper time. Hotel was clean. After checking in there was a bad smell in the hallway, but luckily nothing in our room. The air conditioning does not work so the room was very muggy, had to leave window open and listen to traffic noise. Room was clean with a mini fridge that was stocked daily of small items like orange juice, water, and chocolate bars. Wi-Fi worked trouble free for us. TV uses local cable with no choice for streaming services. Short walk to the subway or to restaurants and bars. Short subway ride away from more dense shopping and eating areas. No fitness center or laundry services. Offers a very good breakfast selection

Dear Guest, Thank you for sharing your experience with us and for choosing Hotel Mercure Lisboa for your stay. Your feedback is very important to us as it helps us improve our services continuously. We sincerely apologize for the inconveniences you mentioned, including the delay at check-in, the smell in the hallway, and the air conditioning issue. Please be assured that we will review these matters internally to prevent them from happening again. Regarding your comment about the lack of laundry service, we would like to inform you that we do offer laundry service from Monday to Friday for your convenience. Should you need this service during a future stay, you can request it directly at the reception. We remain at your disposal for any further assistance and hope to have the opportunity to welcome you again, providing an even more pleasant experience. Kind regards, Paulo Castro Hotel Mercure Lisboa

お客さまの声 5.0/5

Yasutaka U. ビジネス - 確認済みレビュー すべて

室内の清掃が早く行われ、かつきれいであった。

Dear YASUTAKA U., We very much appreciate your comments regarding your stay at the Mercure Lisboa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Castro

Will stay someplace else next time

トリップアドバイザーの評価 4.0/5

Sarah B トリップアドバイザー認証口コミ

The location and price were very good. The staff was kind and all of the common areas were very nice. The main reason I will stay elsewhere is because the air conditioning in our room never cooled off. It was not so hot in mid-September, but a room without working AC in the summertime would feel unbearable. The rooms are functional and no frills. The hotel is old and it shows. Everything was clean, but the bathroom had stains that made it appear dirty. The bedroom had flourescent lighting and white linoleum flooring that made it feel like a college dorm room. Despite what other reviewers said, I thought the breakfast was great! There was a nice variety of items and they were replenished often. The staff at breakfast was friendly and helpful. It was great for an affordable trip to Lisbon with close access to the airport, but the hotel had zero charm.

Very dangerous bathtub/shower

トリップアドバイザーの評価 3.0/5

Trail06836261050 トリップアドバイザー認証口コミ

This hotel needs to put safety handles in the showers and install non slide mats in the bathtubs. I had a serious fall two months ago. It occurred on our second day. I have good balance, and after an afternoon walking, decided to have a quick shower. The bathtub is extremely slippery and there is a movable glass door. The bathtub ledge is also very high. I lost my balance during a shower, and as there’s nothing to grab onto, I fell out of the glass door and the top back of my head hit the bathroom floor. This occurred two months ago and I’m still dealing with discomfort as I have a skull / nerve injury. Thankfully it doesn’t appear that I suffered a concussion and was able to complete my vacation with ice applications and continuous pain / anti-inflammatory meds. I hope the hotel corrects these very dangerous bathtubs and I encourage visitors to at least use a towel to prevent a serious accident.

Dear Guest, Thank you for taking the time to share your experience with us. We are truly sorry to hear about the fall you suffered during your stay and the ongoing discomfort you’ve been experiencing. Please accept our sincerest apologies for the distress and pain this incident has caused. Your detailed feedback is extremely important to us. The safety and well-being of our guests are our top priorities, and we take your comments very seriously. We are currently reviewing the safety features in our bathrooms, including the installation of grab handles and non-slip mats, to prevent such accidents from happening in the future. We deeply regret that your stay was impacted in this way, and we appreciate your thoughtful suggestions, which will be shared with our management and maintenance teams for immediate evaluation and action. We hope you are continuing to recover well, and we would be grateful for the opportunity to welcome you back in the future under safer and more comfortable conditions. Warm regards, Paulo castro

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 415 件のレビュー 8.6/10 ロケーション
  • 614 件のレビュー 6.2/10 客室
  • 639 件のレビュー 8.7/10 サービス
  • 18 件のレビュー 6.5/10 インターネット
  • 307 件のレビュー 7.4/10 朝食
  • 238 件のレビュー 6.4/10 清潔さ
  • 193 件のレビュー 6.9/10 プール
  • 164 件のレビュー 4.4/10 雰囲気

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周辺の他の施設

リスボンのすべてのホテル
内部体制の規制
ポルトガル語 請求書

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。