メルキュールリスボンホテル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,166 件のレビュー

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AV JOSE MALHOA 23, 1099-051 リスボン, ポルトガル

説明

ホテルのその他の情報

  • AllSafe、Clean & Safe 認証を取得。無料の遠隔医療相談サービス。

  • 周辺にはレストランや公共交通機関があります

  • パノラマビューが楽しめるプールは 365 日間ご利用いただけます。

  • 動物園、グルベンキアン、エルコルテイングレ周辺

  • ミーティングルーム 5 室

当ホテルの客室

ホテル所在地

メルキュールリスボンホテル

AV JOSE MALHOA 23
1099-051 リスボン
ポルトガル

GPS:38.737657, -9.165859

電話番号
+351 21 720 8000

国内固定電話網へ電話

ファックス +351 21 720 8089

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

A BICICLETA - NOVOTEL LISBOA

The Bicicleta restaurant has a modern and very cool design, with bicycles and plants as a decorative complement. It serves regional and international specialties until 11pm.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,166 件のレビュー

トリップアドバイザーの評価  4.0/5  1,751 件のレビュー

Good location, not professional management

トリップアドバイザーの評価 3.0/5

Vtulyayon ビジネス - トリップアドバイザー認証口コミ

Good location, not direct in the city but near metro. Good breakfast with standard Mercure Room - It's standard room, no upgrade because of full booking even Accor member. That's fine. BUT my save box and fridge is broken. I stay for 6 nights, I'm not ok if they're not fix it or do something. The terrible thing that the reception said that's normal. It's not like a normal fridge, it's just to collect minibar. WHAT!! Do you think that the customer don't know the fridge. I store only yogurt and face cream. There're room temperature, no even little cold. And my college's room. The fridge is cold! That make me upset because of his word!! At last they fix it at day 3, the fridge is cold!!! I'm ok with them but I review the fact. They should have professional management as Accor brand.

In the flight path

トリップアドバイザーの評価 4.0/5

advcards Couples - トリップアドバイザー認証口コミ

Room was very nice on the spacious side for what we have found in Europe staff more than helpful. We were able to leave our luggage when we arrived early. The downside is the shower. Seems like it has a slight design flaw, and you are definitely in the airplane flight path.

Avoid this hotel

トリップアドバイザーの評価 1.0/5

380amarilysg Couples - トリップアドバイザー認証口コミ

I stay here 2 nights as part of a globus tour. Terrible experience, long and complicated check in process, rude front desk manager, very hard bed, very dangerous and slippery tub, water didn't drain. No sockets bedside. Very small breakfast area, only one employee to accommodate several large groups, food very poor quality. Definitely not recommended for foreign tourists.

Avoid at all cost!!! Hospitality of a brainless 1 star hotel

トリップアドバイザーの評価 1.0/5

dgirma1980 トリップアドバイザー認証口コミ

AVOID AVOID AVOID AT ALL COSTS!!! Read on for details from an experienced traveler. I have stayed at over 500 hotel rooms in every continent of the world except Antarctica and this property ranks dead last out of every single hotel I’ve stayed at regardless of star rating. The fact that this property is a 4 star is a big fat joke, read on. We stayed in an airbnb on Baixa for a few days and for our last day we wanted to visit the zoo with our kids before we head to the airport to catch our 8pm flight back to the US. Because we have a 1 year old we wanted to book a day room to store our bags and also have a clean place to change our babies diapers and use the bathroom before heading on to the airport after the zoo. We found a day room at the Mercure Lisboa online and booked it. When we arrived we were met with a rude front desk agent that before she greeted us she asked “how many people!” I explained we are four people but the room is just to store our bags and for my wife to change the babies diapers and maybe if my baby wanted to nap for 20 mins or so before we go to the airport. I explained that we will not be in the room longer than 20 mins. She replied “no, you have four people” I explained again that myself and my son don’t have to be in the room, we just needed a place to store our bags while we go to the zoo hence why we booked the day room. She went to the back to speak to a front desk manager and came back and said “you can’t go to the room, only your wife and baby” so I told her that’s fine, we didn’t intend to go to the room anyway but I needed to help my wife take the luggage up to the room because we had 3 large bags, 2 carryons and 1 child car seat but the lady refused. I asked if someone can help my wife instead and she refused. She said that my wife would have to take all the luggage up by herself along with the baby. I asked for the manager and when the manager came out she was an even more agitated person that reaffirmed that I wouldn’t be allowed to help my wife with the luggage and wanted me to book a second room just so I can help my wife with the bags. The level of unreasonableness was astounding as I even offered for someone to come up with us and escort me back down to make sure I don’t stay in the room. Keep in mind this so called 4 star property doesn’t have any bellman to assist with bags. I thought about just booking the extra room not to have to deal with the hassle of having the bags but I definitely did not want to give a penny to this property that obviously doesn’t understand the first thing about hospitality. So I walked over to the Ibis a block down and explained the situation and they were happy to accommodate us. We placed our bags in the ibis, went to the zoo, came back to the hotel were my 4 year old son and had a snack while my wife changes diapers used the bathroom and we were off to the airport. Mercure Lisboa not only missed out on additional revenue ($14) for storing bags for a few hours, but definitely left a huge bad taste in my mouth for Mercure properties. This management seems to just be looking to make problems and assumes the worst in guests rather than being hospitable.

駅に近い

お客さまの声 4.0/5

た. 一人 - 確認済みレビュー すべて

4泊しました。 SDGSの取り組みがとても良いどう感じました。 部屋の清掃を行わなかった場合100ポイント何もらえることです。 離発着の航路上なので多少うるさいのが難点です。

HIROMITSU T. 様 この度は、Mercure Lisboa Hotel でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 Paulo Castro Front Office/Receção www.mercure.com

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 18 件のレビュー 5.1/10 インターネット
  • 308 件のレビュー 8/10 朝食
  • 244 件のレビュー 6.1/10 清潔さ
  • 198 件のレビュー 6.9/10 プール
  • 159 件のレビュー 4.5/10 雰囲気

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周辺の他の施設

リスボンのすべてのホテル
内部体制の規制
ポルトガル語 請求書

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。