客户意见评级 (ALL 评级) 4.3/5 1,065 评论
我们 30 平方米（323 平方英尺）的套房可入住 1 至 4 人，并且可以根据您的需求自由设置。客房提供必要的舒适设施，如高速上网服务、办公区、可折叠沙发 和可收看 Canal+ 和 beIN SPORTS 频道的高清电视。我们的套房配有微波炉、冰箱、水壶和奈斯派索咖啡机。尽情享受灵活空间。想要淋浴房还是浴缸？无需选择，我们都能为您提供！
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335 Rue de la Belle Etoile
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访问: 1 km / 0.62 mi
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来自 100% 认证入住过我们酒店客人的评论发现更多
C. H. W. 情侣住宿 - 所有已确认评论
Stay elsewhere, not worth the money.
Tripadvisor 评级 3.0/5
spunkboy 经 TripAdvisor 认证的评论
Nice enough room, but there was no way to charge any devices. A modern hotel should have USB ports in the room. It's not expensive, it's as easy as putting a lamp with the ports on the base. We asked about that and were told that they have adapters for the outlets, but of course they were not available, but we could buy one. Just kind of an apathetic attitude from the staff. Also, all but one channel on the TV was in French. I realize that we were in France, but a hotel near the airport is going to be catering to an international clientele.
Dear SPUNKBOY Thank you very much for share your review on Novotel Suites Paris CDG Airport Villepinte. Regarding the USB port, you’re right and thank you for this comment. Please note that we’ve already equipped a few rooms and we’ll be doing our best to equipped all the last rooms as soon as possible. For the TV channels we ‘ve in English: the BBC, Canal+, CNN, Disney Chanel, Canal+ series, but if these channels were not present in your room, for your next stay I invite you to inform the reception in order to change rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe General manager
Have to make own beds, definitely not 4* and very rude staff
Tripadvisor 评级 1.0/5
Cloggiee 经 TripAdvisor 认证的评论
Please carefully consider staying here as they falsely advertise it has A/C when it doesn’t and the staff are the rudest I have ever experienced. Also the rooms are dated and housekeeping cannot even be bothered to replace the wall fixed shampoo and showergel in the shower so leaving you with none whilst trying to shower. Had to make our own beds as well as housekeeping had just put sheets on the bed and no duvets. A member of staff then turned up 30 mins after making them aware and pointed at a cupboard but didn’t make the beds. They state the comfort of the bed is the next level well they are the hardest most uncomfortable beds I’ve slept on. The lifts are also the slowest and due to them being very small too we had to wait 10 mins before getting down to reception in the morning. Within the company I work we book approx near to a thousand rooms with the Accor group every year but this is the worst I’ve experienced. Bearing in mind they advertise themselves as a four star they should learn from Premier Inn to understand about comfort and customer service. And they are only 3*! Also I am aware the hotel is in France but one of the members of staff didn’t understand any English and this is an airport hotel. You would expect some basic knowledge. The outside of the hotel is also the most awful looking with rubbish on bins and no appeal. As a solo female traveller I would feel so uncomfortable as there are lots of people wondering around outside too.
Dear CLOGGIE E Thank you for taking the time to tell us about your experience at the Novotel Suites Paris CDG Aiport Villepinte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At NovotelSuites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Géneral manager
Nice stay shame they couldn’t offer a late check out our flight was at 9 pm so had whole day!
Tripadvisor 评级 4.0/5
Lisa B 家庭住宿 - 经 TripAdvisor 认证的评论
The hotel is nice compact no shops nearby had to get taxi use free now app best price as standard taxis charge a lot rooms compact no halal food sadly available so was restricted to wat could eat disneyland half an hr away taxi 65euro house keeping every day without fail which was good wanted room service but no answer kept ringing
Chère Lisa B, Merci beaucoup pour votre commentaire. Nous sommes navré que le service en chambre ne vous ai pas donné entière satisfaction. Les départs tardifs sont possibles selon la disponibilité, le cas échéant nous vous offrons la possibilité de garder vos bagages pour la journée et de profitez au choix du grand centre commercial Aéroville ou de vous rendre à Paris via les transports en commun à proximité de l'hôtel. Nos réceptionnistes sont toujours disponibles pour vous conseiller aux mieux sur les itinéraires à prendre pour vous rendre à Disneyland notamment. Côté restauration, nous proposons une grande variété de plats à partager qu'il est possible d'emporter dans votre chambre ou de déguster sur place tous les jours à partir de 17h ainsi qu'une boutique gourmande disponible 24h/24h. Au plaisir de vous accueillir de nouveau, Bien à vous, Leo Labarthe Directeur Adjoint
A surprise visit for the good!
Tripadvisor 评级 5.0/5
Kent S Couples - 经 TripAdvisor 认证的评论
The hotel is conveniently located within CDG airport in Paris. The staff was superb and most generous with their time to serve guests. Rooms were spotless and dining was surprisingly good. We will rebook this hotel upon our next trip to Paris.
Cher Kent S. Nous vous remercions pour cette belle récompense que nous allons partager avec nos équipes. Au plaisir de vous revoir, Cordialement, Leo Labarthe Directeur Adjoint
价格旁边的房型的 1 晚 1 人价格，不含附加服务，不含早餐。它对应于网站 (https://all.accor.com/) 上今天显示的 1 晚最低公开价格，包括相关住宿的各种税（增值税和旅游税）在内，但仅限在接下来的 20 天内住宿。具体因时段和空房情况而异。该价格仅在预订时予以保证。所有（国外）预订均以酒店所在国的货币支付。只有在预订时以该货币确认的金额才能获得保证。我们会为您提供一个兑换成您的货币的估算金额，但这不具有约束力。付款时，您的银行可能会向您收取银行手续费和/或兑换费。返回房价