宜必思维勒班特 展览中心酒店 3 星

客户意见评级 (ALL 评级) 3.8/5 496 评论

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宜必思维勒班特 展览中心酒店 - Image 1
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Zone industrielle Paris Nord 2, A104 Sortie no2 Visiteurs, Parc des expositions BP 60069, 95972 鲁瓦西查尔斯戴高乐, 法国

描述

酒店其他优惠

  • 在展览公园的中心

  • La Boucherie 餐厅

  • 安全的封闭式停车场（需收费）

  • 大的阴凉露台

  • 静谧的环境

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酒店位置

宜必思维勒班特 展览中心酒店

Zone industrielle Paris Nord 2, A104 Sortie no2 Visiteurs, Parc des expositions BP 60069
95972 鲁瓦西查尔斯戴高乐
法国

GPS:48.967693, 2.516266

电话
传真 +33 1 48 63 23 10

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店

RESTAURANT LA BOUCHERIE

欢迎肉食爱好者前来品尝我们精心烹制的牛肉、自制汉堡以及当地菜肴！我们的甜点菜单定会让作为美食达人的您满意。夏天可在露台上享用美食。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.8/5  496 评论

TripAdvisor 评级  3.0/5  128 评论

Stop Racism

Tripadvisor 评级 1.0/5

Madhan T 经 TripAdvisor 认证的评论

Dear [Hotel Manager/Team at Ibis Hotel], Good morning. My name is Madhan Tamizharasan, and I am originally from India. I have completed my Pharmacy and Master's in Medical Biotechnology in Italy and Belgium and recently graduated from an Erasmus Mundus Joint Master’s in Veterinary Medicine. My friend Benny and I stayed at your hotel from December 31st to January 1st. Unfortunately, our experience was highly disappointing, and I would like to bring several serious concerns to your attention. I trust you are the manager or someone who can address these issues, ensure accountability, and prevent similar incidents in the future. Issues During Our Stay 1. Room Allocation and Heating System: Initially, we were given Room 424, but the heating system was not functional. My friend reported this to the receptionist, and we were eventually moved to Room 417. Why are rooms not properly inspected for functionality before being allocated to guests? This caused significant inconvenience. 2. Staff Responsiveness: On December 31st, the receptionist on duty appeared more focused on her phone call than attending to guests. She neither responded to us promptly nor addressed our queries. The receptionist on the evening shift was similarly inattentive, taking hours to address the heating issue before reallocating us to another room. 3. Lack of Communication Among Staff: When we were moved to Room 417 due to the heating issue, the next receptionist on duty (Mr. Hicham) was completely unaware of the change. Why was this information not properly communicated between staff members? Distressing Incident with Mr. Hicham I was particularly shocked and offended by the behavior of your colleague, Mr. Hicham. His actions were not only unprofessional but also discriminatory. 1. Upon returning to the hotel at around 3 AM on January 1st, my friend went to park the car while I rang the bell at the entrance. Despite being at the reception, Mr. Hicham, wearing headphones and listening to music, took a long time to respond to the bell. 2. When the automatic door malfunctioned, I attempted to navigate through without touching it. However, upon entering, Mr. Hicham rudely accused me of trying to damage the door. 3. His behavior escalated as he aggressively questioned how I could afford to stay at the hotel and assumed I was from Pakistan. He accused me of attempting theft based purely on my appearance. Abusive Language Mr. Hicham used highly offensive and abusive language, including terms such as “bitch,” “bastard,” and “animal.” He accused me of being under the influence of drugs or alcohol—claims that are completely false, as I am a teetotaler who has never consumed alcohol or smoked. My Requests for Resolution This incident has left me deeply hurt and mentally distressed. While Mr. Hicham apologized later, the damage caused by his words and behavior cannot be undone. I kindly request the following: 1. A full refund for our stay. 2. Compensation for the physical and emotional distress caused by this incident. 3. Assurance that appropriate action will be taken to address this issue and prevent similar occurrences in the future. Additional Points If English is one of your official languages, staff should be adequately trained to communicate in it. Stress or frustration does not justify unprofessional behavior. If an employee is unable to manage their emotions, they should consider taking leave during high-pressure periods. I have a voice recording of the incident, which I can provide if necessary. If I do not receive a satisfactory response, I will escalate this matter to relevant legal and regulatory authorities, including the European Parliament. I cannot tolerate such discriminatory behavior. Thank you for your attention to this matter. I look forward to your response. Kind regards, Madhan Tamizharasan.

Dear Madhan Tamizharasan, Further to your comment I am sorry to learn that as of said to the return of the collaborator, I return towards you very quickly, I present to you our excuses that it never arrived in our establishment. an email was sent to you. Best regards, Nathalie front office manager

位置好，但餐饮服务有待丰富

客户意见评级 5.0/5

杨. 商务住宿 - 所有已确认评论

位置好，但餐饮服务有待丰富

Dear 杨树兰, Thank you for taking the time to leave us a review and we are delighted that you found our location ideal. We are delighted that you found our establishment to be excellent. We understand your comments about our catering service and appreciate them. We strive to offer a unique experience to all our guests and are always looking for ways to improve our offering. We take customer feedback very seriously and will continue to strive to ensure that all our customers have a pleasant experience with us. Once again, we thank you for your feedback and hope you will give us another chance if you ever return. Yours sincerely Ibis Villepinte Parc Expos reception

Decent stay. Solid 4 stars.

Tripadvisor 评级 4.0/5

tinhead168 经 TripAdvisor 认证的评论

Decent stay. I arrived at the same time a tour bus arrived and despite being ALL Platinum, had to wait for that group to check in first. (Feedback to management: I believe ALL Gold and above do get precedence - neutral). Pro tip: if you arrive anytime past 7pm by metro RER, forget being able to walk to the hotel. (More on that below). When I did arrive at the check-in desk, the staff were very kind and sympathetic, and I appreciate them offering me an additional beverage from the canteen on top of my welcome beverage which would be served during operational hours at the restaurant. Unfortunately, the restaurant was closed at the time of my check-in. (Neutral). Room itself is fine, a little bit rundown, but everything works and it is quiet. Check out was also smooth and throughout my stay, staff were kind, friendly and affable. For guests arriving in the evening, it is good to be mindful that the convention center and exposition that provides easy access to the hotel is closed from 7:30 PM onwards. In order to reach the hotel, I walked several kilometers on a busy highway. Total walking time almost 40 minutes. In conclusion, I don’t believe that this is an ideal hotel, unless you have a vehicle for point-to-point transportation. In that respect, I also believe that the price point is a little bit high for what this product is. (-1 point) I would certainly book a different hotel if I was to come back to this area again. Something in proximity to the station and/or services. Plus point: the menu at the Boucherie Restaurant looked delectable.

Really bad

Tripadvisor 评级 2.0/5

ricsarel 商务住宿 - 经 TripAdvisor 认证的评论

Bad reception service to begin. Was given a room without heating (it was broken), and was in January. Asked to change room and they have a portable heater in the room! Carpet really dirty. Over priced during Maison. Forget the restaurant and breakfast overcrowded and dirty/messy. Bad personal all over. Never again! Keep far away!!!

Disgusting

Tripadvisor 评级 1.0/5

Victoria T 家庭住宿 - 经 TripAdvisor 认证的评论

We were thrown into this pit by AirFrance following a delay. The rooms were filthy, the sheets torn, there dirt on the walls. Breakfast was limited to those who got there early enough and even getting there half an hour before it stopped serving saw us leave with a nibble on some stale bread and no drinks. Very rude staff, even for Paris. Would certainly not recommend

Chère madame, Nous vous remercions d'avoir pris le temps

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其他网络用户评价我们的酒店

  • 267 评论 8/10 位置
  • 463 评论 4.6/10 房间
  • 416 评论 7.8/10 服务
  • 7 评论 4.2/10 上网
  • 250 评论 4.1/10 舒适度
  • 217 评论 4.3/10 清洁度
  • 163 评论 4.2/10 食物
  • 143 评论 6.5/10 早餐

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