ibis Madrid Calle Alcalá 1 gwiazdka

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 1 599

Gwarancja
najniższej ceny
ibis Madrid Calle Alcalá - Image 1
ibis Madrid Calle Alcalá - Image 2
ibis Madrid Calle Alcalá - Image 3
ibis Madrid Calle Alcalá - Image 4
Valentin Beato 20, 28037 Madryt, Hiszpania

Opis

O hotelu

  • 20 minut od centrum metrem (stacja Suanzes 150 metrów obok)

  • Stadion Metropolitan 5 minut. Weź udział w najlepszych wydarzeniach sportowych i koncertach!

  • Hotel mieści się 8 km od największego lotniska w Hiszpanii, Adolfo Suárez Madrid-Barajas

  • Jesteśmy też bardzo blisko centrum wystawowego IFEMA i areny walk byków Las Ventas

  • Hotel przyjazny zwierzętom! Zwierzęta są mile widziane w hotelu ibis

Nasze pokoje

Lokalizacja hotelu

ibis Madrid Calle Alcalá

Valentin Beato 20
28037 Madryt
Hiszpania

Pozycja GPS:40.439696, -3.626368

Telefon

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu

PopEat

Zaproszenie do relaksu. Naładuj akumulatory i spróbuj naszych drinków. Idealne miejsce na pracę i relaks.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 1 599

Ocena TripAdvisor  4.1/5  Liczba opinii: 1 351

The rooms in the hotel did not match the descriptions on the website!

Ocena na stronie TripAdvisor 1.0/5

NorthStar08717968712 Opinia zatwierdzona w TripAdvisor

I am trying to work out how to write a complaint about this hotel and this appears to be virtually impossible to do through the website, so I am having to resort to TripAdvisor. I stayed at Ibis Madrid Calle Alcala last weekend with my son and the room did not match the description on the website. While staff were polite, they were not remotely apologetic and made me feel very uncomfortable despite the fact that I was just trying to get the room I had booked! I raised this issue multiple times with the hotel itself on arrival. I booked a superior room. On the website, these are the features it was listed as having that were important to me: City View Single bed x 1 Queen size bed x 1 Coffee/tea making facilities Mini bar Hairdryer in bathroom I specifically chose this hotel (as opposed to the many others that are in the same area, including others in the Accor - and specifically Ibis - group) because of these features and paid extra in order to have them. It is the first time I've gone abroad for almost 10 years and this time I was the only adult, so I chose Ibis because I thought they were a reputable brand and felt 'safe', but now I'm not so sure! When we arrived, we were shown to what looked at first glance to be a 'superior' room, but it only contained one bed. I went back to Reception and pointed out that it only had one bed. They then gave me a new key card. When we went to the 2nd room, we found it did have 2 beds, but definitely was not a 'superior' room. I specifically needed the kettle to take some medication, which required boiled water, and this was why I had ensured I booked a room with this feature. It also didn't have the other 'superior' features, such as more space etc. I went back to Reception and explained that this was not a superior room. I showed them my booking and had open the website on my phone to show them what it said it contained. The Reception staff said that there was no such room at the hotel and it would be impossible for me to have 2 beds in a superior room. I asked if there was another Ibis that could provide what I had booked, since I knew there were many Ibis hotels in the city. They then made a phonecall in Spanish. I didn't understand enough to know who they were talking to or what the discussion was. After this phone call, they produced another key card and told me this was the last room I could try and they had nothing else. When we went up to the room, it was a superior room and did have 2 beds, so at least some of the problems were sorted. However, it did not have tea and coffee making facilities. This meant that I had to resort to complicated methods of getting bottled water heated through the weekend to take my medication. It was also pointless us using some of our luggage allowance to bring thermos flasks to try and keep costs down on our trip - we therefore spent more money than we had budgeted for on drinks. The 'city' view was literally a view of another high-ish rise building opposite in a not-great state of repair! Given that the 'city view' is only available in a superior room, I dread to think what could be an even worse view in other rooms! All I wanted was the room I booked!!! Had I been able to stay in the room I booked, then this hotel was indeed in a great location and the beds were really comfy. However, the stress of having to deal with all of this on arrival really spoilt our trip. I find things like this really stressful and hate having to raise issues, which was why I had paid more and chosen Ibis, because I thought I would be 'safe'. This is a real shame, as I will not be choosing Ibis again in a hurry, but will stick to rivals such as Travelodge, where I have never had a bad experience (but Travelodge specified that they did not provide a kettle hence me choosing Ibis).

Ocena klientów 5.0/5

Dariusz M. C. Rodziny - Opinie potwierdzone ALL

Świetna obsługa

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Iván C.

Average in general. No bad or good surprises

Ocena na stronie TripAdvisor 3.0/5

643konstantinosp Solo travel - Opinia zatwierdzona w TripAdvisor

This is typical Ibis of the 2005-2010 period in terms of room form and appearance. The bed is of the new type. The common entry space: reception, bar, restaurant was recently renovated. The distance to the city centre is big but there are plenty of buses and the metro station very near. Metro peak time horribly overcrowded. Twice during my stay in this hotel the air-conditioning switch in the electric panel was switched off so air-con was not working untill staff was informed. Two plugs only in the room away from the bed. Front rooms have more open space in front and are less claustrophobic. The hotel i. General needs renovation. Lowest accor hotel price/night.

All Services are Nice

Ocena na stronie TripAdvisor 4.0/5

Benny H Couples - Opinia zatwierdzona w TripAdvisor

I stayed 3 nights here from 10-13 Oct. 2024, my Spain trip was total 23 days living at 5 hotels, ibis madrid calle alcala is the best one among the all hotels on this trip, ibis sevilla hotel is the poorest one on my experiences. Hotel's hardware was fine with spacious room providing working table,air-cond, wi-fi facilities etc were functional n satisfactory. Hotel was located next to the metro station so traveled out for sightseeing more convenient. The breakfast was not special but it satisfied my requirements. The reception staff were friendly & helpful with very good manner n politely to guests.

Not up to our expectation..

Ocena na stronie TripAdvisor 3.0/5

reinaldoputraa Opinia zatwierdzona w TripAdvisor

We stayed for 2 nights after just staying in another Ibis property in Barcelona. Though the location is great with a proximity of 2-minute walking distance from Suanzes metro station, we found that there are some lack of fine detail inside the room. Plugs were scarce, only two on one side of the bed and another one in the bathroom. There were only one bathrobe (even there were two of us in the reservation detail) and no slippers at all. Moreover, they did not provide any adaptor for guests to borrow (they had charger and the cables, but we needed the adaptor for my wife's hair curler). However, the staffs were friendly and helpful. The whole experience could have been better with those finesse in detail.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 057 Liczba opinii 8.8/10 Lokalizacja
  • 1 059 Liczba opinii 6/10 Pokój
  • 1 222 Liczba opinii 9.1/10 Obsługa
  • 19 Liczba opinii 8.5/10 Internet
  • 695 Liczba opinii 5.8/10 Komfort
  • 645 Liczba opinii 8.5/10 Śniadanie
  • 493 Liczba opinii 8.1/10 Czystość
  • 326 Liczba opinii 5.9/10 Dobra oferta cenowa

Zarządzane przez Trustyou

Inne nasze placówki w pobliżu

Madryt - wszystkie nasze hotele
Zasady systemu wewnętrznego

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.