Novotel Venezia Mestre Castellana

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Novotel Venezia Mestre Castellana 4 estrelas

Nota clientes Avis (Classificação ALL) 4.2/5 453 comentários

Hotel aprovado por ALLSAFE

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Descrição

Extras do hotel

  • ALL SAFE - Hotel certificado pelo SGS

  • Área delimitada ao ar livre para animais de estimação

  • Salas de reuniões totalmente equipadas para 250 pessoas

  • Localização ideal para visitar Veneza

  • Piscina exterior (temporariamente fechada), jardim e parque de estacionamento

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Localização do hotel

Novotel Venezia Mestre Castellana

Via Ceccherini 21
30174 VENEZIA MESTRE
Itália

  • CASTELLANA- VIA CECCHERINI: 

  • De avião

    MARCO POLO AIRPORT A 10 km / 6,21 milhas

  • De avião

    SANT'ANGELO TREVISO AIRPORT A 24 km / 14,91 milhas

  • De barco

    VENICE HARBOR A 10 km / 6,21 milhas

  • De barco

    VENISE - PIAZZALE ROMA A 10 km / 6,21 milhas

  • De carro

    CASTELLANA A 0,1 km / 0,06 milhas

  • De comboio

    MESTRE RAILWAY STATION A 1,5 km / 0,93 milhas

  • De comboio

    VENEZIA MESTRE A 2,5 km / 1,55 milhas

GPS:45.503769, 12.234653

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

PEOPLE BISTROT

Existem restaurantes onde a qualidade dos produtos e a atenção ao cliente prevalecem, são o local perfeito para degustar vinhos de qualidade superior para os todos os gostos. Venha comprovar isto mesmo no nosso People Bistrot.

As nossas opções de alojamento

Espaçoso, de design contemporâneo e perfeitamente modulável, o quarto Novotel é um verdadeiro espaço para viver, adaptando-se a todas as exigências.

Avaliações dos nossos clientes sobre o
Novotel Venezia Mestre Castellana

Avaliações dos nossos clientes sobre o
Novotel Venezia Mestre Castellana

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Saber mais

Classificação ALL  4.2/5  453 comentários

Classificação do TripAdvisor  4.0/5  2.605 comentários

Bom Hotel

Nota clientes Avis 4.5/5

Zeca S. Casais - Comentários confirmados de ALL

Estadia de 2 noites para visitar Veneza. Hotel com bom parque de estacionamento a cerca de 10 minutos da paragem do autocarro. Os quartos são bons em geral foi tudo bom. O restaurante foi dos melhores restaurantes em que comi durante a ferias em Italia , os empregados muito simpáticos em especial a senhora Natalie

Péssimo atendimento funcionários restaurante

Nota clientes Avis 2.0/5

Hélder C. Famílias - Comentários confirmados de ALL

Estive uma noite em Vosso hotel, atendendo a que fizemos uma longa viagem e como é habitual jantamos no restaurante desta cadeia de hoteis, entretanto o que seria espectável de ser um final de dia agradável tornou se incómodo o tipo de serviço prestado pelas funcionárias do restaurante que estavam servindo ás mesas. Nao vou mencionar o nome da funcionária por respeito á mesma, mas os clientes nao devem ser tratados da forma como essa senhora os atende! As cartas foram jogadas para cima da mesa, questionamos sobre o menu infantil, primeiramente nao sabia, depois da informação errada sobre os pratos e quando a comida chega nao é conforme explicado, a dada altura e apos explicar-lhe o sucedido comeca a resmungar em italiano! Lamentável e nada tem a ver com o serviço que a cadeia Novotel presta habitualmente. Espero que esta chamada de atenção sirva para de futuro os funcionários deste hotel tenham mais atenção para com clientes, afinal é graças a estes que os funcionários têm trabalho!

Dear Guest, thank you for taking the time to tell us about your experience at the Novotel Venezia Mestre Castellana. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Federica VIVIAN - Quality Service Assistant

Very good hotel as long as you are not booking breakfast.

Nota Tripadvisor 4.0/5

KARKM Famílias - Avaliação com certificação TripAdvisor

Very nice hotel except, breakfast. Very nice and helpful staff at reception, clean rooms, good housekeeping. Also, the location is good, short walk to railwaystation or public transport and within 20 min you are at Pl. Roma by bus,. Unfortunately breakfast is bad organized.

Boa Estadia e bem localizado

Nota clientes Avis 5.0/5

Rui C. Negócios - Comentários confirmados de ALL

Foi só uma noite e dormida pois saímos muito cedo pelo que a apreciação global dos serviços não pode ser feita mas no essencial foi boa

Wonderful Staff

Nota Tripadvisor 5.0/5

ulxima2016 Negócios - Avaliação com certificação TripAdvisor

Great property conveniently located. Great for overnight stays after or before a flight out of Venice Airport. The staff is very helpful and goes that extra mile yoy may need. WiFi is good and fast, breakfast comes with plenty of choices and decent quality. Book with confidence and enjoy your stay.

Spacious family room with outdated bathroom

Nota Tripadvisor 4.0/5

Sigi K Avaliação com certificação TripAdvisor

Bathroom is in need of renewal. A shower curtain is no longer of this time. Bath/shower combination, not up to date. First day the floor of the breakfast room was not clean. The days after, yes. The breakfast room resembles a school refectory. The food in the restaurant is very good. Friendly staff. The price is good. The pool was not used, but it was cleaned every morning. A 5 minute walk from the nearest bus stop to Venice (opposite Lidl supermarket). About 1 hour from Marco Polo Airport by public transport. (2 buses)

Venezia

Nota Tripadvisor 3.0/5

ab_U728EF Famílias - Avaliação com certificação TripAdvisor

The rooms are great, the beds are comfortable, but there was a big chaos at breakfast. We could not enjoy the breakfast due to a very long waiting queue and had no place to seat. I thing this could be managed much better.

Correct hotel in the outskirts of Venice

Nota Tripadvisor 4.0/5

mk0404 Avaliação com certificação TripAdvisor

In total we spent 3 nights. Easy to access hotel. Not far away from Venice (15 min by bus). Nice, spacious rooms. Very kind and helpful staff at the reception desk. One definitively negative point: only average breakfast (not at usual Novotel standard) and very unpleasant servers.

Comfortable

Nota Tripadvisor 4.0/5

4789gh Negócios - Avaliação com certificação TripAdvisor

Great location Friendly staff Missing was the city travel desk and booking for dolomite tour The Check in was hassle free Guidance for city tour with tickets for public transport available Breakfast was delicious Despite asking for late check out , by 30 minutes, house keeping started knocking on the door, a communication gap between reception and house keeping.

Nice hotel but quite far from public transport and Venice

Nota Tripadvisor 4.0/5

nazham80 Solo travel - Avaliação com certificação TripAdvisor

hotel is good... but for tourist and using public transport, it not that convenience...need to walk 10-15 minutes to get to the bus stop that direct to Venice...nice welcome amenities for accor gold member and staff very friendly and helpful especially at the counter

A good place to stay when visiting Venice

Nota Tripadvisor 5.0/5

John L Couples - Avaliação com certificação TripAdvisor

The rooms here are spacious comfortable and well equipped. The staff are excellent and the hotel facilities all that can be desired. The restaurant suits everyone and seems particularly favoured by children. They have introduced a board at the entrance with, "..off the menu choices," an these show the standard of cooking at its best. Travel to Venice is easy, cheap and quick by public bus, tickets from the hotel.

Great Hotel with comfortable rooms

Nota Tripadvisor 4.0/5

2010Ahmed Famílias - Avaliação com certificação TripAdvisor

It is a great property with comfortable rooms and decent breakfast offering. Only downside is that you need to take bus to Venice but full day pass lets ride the bus to Venice and the water bus in Venice. Good value for money.

Terrible to Italy (it is not Italy) to bad

Nota Tripadvisor 1.0/5

Bruno C Famílias - Avaliação com certificação TripAdvisor

Of all Accor hotels I visited in Europe, you can look at my account because there were not a few, I'm a fan of the network, but a precarious service, a lifeless place full of strange people playing dominoes and cards, totally bad for family, full of men looking weird, a hotel with a precarious breakfast, wanted to know why it changes so much from one Novotel to another, we stayed in amazing Novotel however it has some like this one that has the very poor quality, the sector responsible for analyzing the quality is without attention It's easy, get a Novotel with very high marks and try to do the same

Dear Guest, thank you for taking the time to inform us about your experience following your stay at our hotel. we are sorry if your stay has not been good. Accor is an international chain. We are happy to welcome our guests which arrive from all parts of the world. We meet families, business men, couples, tourist groups etc and we try to offer to all our clients the top of the service. We hope this will please you. Best Regards Cristiana Crippa - general manager

Best to stay in centre of Venice

Nota Tripadvisor 2.0/5

Traveler08550716649 Famílias - Avaliação com certificação TripAdvisor

The hotel was just average, the air conditioning was not switched on and they didn’t even have a fan to give us, needless to stay we were very hot at night. The hair dryer in the toilet did not work properly and the hotel staff were polite but not really of much help. the Rooms were clean and bed comfortable but we didn’t get much sleep as even after opening the windows the room was very hot! You need to change two buses to get into Venice and often the buses won’t stop at the designated points. There is no room service or food available at night so if you need to feed your children please pick something from the Lidl nearby. Personally next time I’d much prefer to stay in the centre of Venice even if I have to pay more as this hotel wasn’t that cheap. This has put me off going to any other Novotel

Dear Guest, thank you for taking the time to inform us about your experience following your stay at our hotel. Please accept our apologies for what happened, which I assure is not the standard, but an unfortunate exception. It's a shame you didn't tell the reception to talk to me or to the Manager on duty about what happened during your stay. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. Regarding the location, it is well shown in our website, we are only 200 meter far away from the main street and the bus stop is 400 meters. The air conditioning system will be starting from the end of April. We are ready to welcoming you again upon your next stay, trying then to regain your confidence. We hope to have you again with us. Cristiana Crippa - General Manager

My 4 nights in Venice/Mestre

Nota Tripadvisor 5.0/5

367vit Couples - Avaliação com certificação TripAdvisor

The hotel is perfect but location is bad for me. We had to take 2 buses to get to the bus depot in Venice, and either walk half way across town or the water bus. The cost is ok but the time n efforts/bus filled, people are bouncing around, especially during weekends. I love the hotel but ....

Vacation with family

Nota Tripadvisor 5.0/5

griccibr Famílias - Avaliação com certificação TripAdvisor

Very good choose to the ones that don’t want to stay in Veneza. Very clean and with a very good staff. Good restaurants around and very easy access to Veneza. I definitely recommend this hotel to stay with children

Great service. Restaurant was good. Staff was very helpful. Hotel is close to transportation.

Nota Tripadvisor 5.0/5

Companion647737 Famílias - Avaliação com certificação TripAdvisor

Great service. Restaurant was good. Staff was very helpful. Hotel is close to transportation. We were able to travel back and forth with no problems at all. Restaurant in front of hotel was also great.

Perfecto!

Nota Tripadvisor 5.0/5

lyngruss Solo travel - Avaliação com certificação TripAdvisor

I recently stayed at Novotel Venezia Mestre because of a flight out of flight out of Marco Polo airport. Upon arriving early, my room was ready and cleaned. The bed and accommodations were comfortable and what one would expect from a Novotel. What was amazing to me was the quality of the Front Desk Team, there service and care was on par with what one would expect at a luxury property. They were very friendly and skillfully answered all of my many many questions! They helped me navigate to and back from Venice on the public transit system. They also answered questions about transit to Marco Polo. They were friendly, knowledgeable, and made me feel welcome. Thank you Novotel and the front desk team!!!

Novotel Venezia Mestre

Nota Tripadvisor 5.0/5

Jose G Negócios - Avaliação com certificação TripAdvisor

Excellent HotelPerfect service as always, location outstanding for business purposeAll hotel personnel is always helping to feel like home. Food was excellent and the restaurant service was way far better than last time

As usualy Novotel is a very good hotel

Nota Tripadvisor 4.0/5

2t90 Couples - Avaliação com certificação TripAdvisor

Very nice room, good service and advice , but breakfast is little disappointingbreakfast hall is little bit noisyfresh fruit are not at the best level. Venice is not very far : 15 minutes to walk to the direct bus stop and 20 minutes of bus ( bus every 15 minutes)

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