Bathroom is in need of renewal. A shower curtain is no longer of this time. Bath/shower combination, not up to date. First day the floor of the breakfast room was not clean. The days after, yes. The breakfast room resembles a school refectory. The food in the restaurant is very good. Friendly staff. The price is good. The pool was not used, but it was cleaned every morning. A 5 minute walk from the nearest bus stop to Venice (opposite Lidl supermarket). About 1 hour from Marco Polo Airport by public transport. (2 buses)

The rooms are great, the beds are comfortable, but there was a big chaos at breakfast. We could not enjoy the breakfast due to a very long waiting queue and had no place to seat. I thing this could be managed much better.

In total we spent 3 nights. Easy to access hotel. Not far away from Venice (15 min by bus). Nice, spacious rooms. Very kind and helpful staff at the reception desk. One definitively negative point: only average breakfast (not at usual Novotel standard) and very unpleasant servers.

Great location Friendly staff Missing was the city travel desk and booking for dolomite tour The Check in was hassle free Guidance for city tour with tickets for public transport available Breakfast was delicious Despite asking for late check out , by 30 minutes, house keeping started knocking on the door, a communication gap between reception and house keeping.

hotel is good... but for tourist and using public transport, it not that convenience...need to walk 10-15 minutes to get to the bus stop that direct to Venice...nice welcome amenities for accor gold member and staff very friendly and helpful especially at the counter

The rooms here are spacious comfortable and well equipped. The staff are excellent and the hotel facilities all that can be desired. The restaurant suits everyone and seems particularly favoured by children. They have introduced a board at the entrance with, "..off the menu choices," an these show the standard of cooking at its best. Travel to Venice is easy, cheap and quick by public bus, tickets from the hotel.

It is a great property with comfortable rooms and decent breakfast offering. Only downside is that you need to take bus to Venice but full day pass lets ride the bus to Venice and the water bus in Venice. Good value for money.

Of all Accor hotels I visited in Europe, you can look at my account because there were not a few, I'm a fan of the network, but a precarious service, a lifeless place full of strange people playing dominoes and cards, totally bad for family, full of men looking weird, a hotel with a precarious breakfast, wanted to know why it changes so much from one Novotel to another, we stayed in amazing Novotel however it has some like this one that has the very poor quality, the sector responsible for analyzing the quality is without attention It's easy, get a Novotel with very high marks and try to do the same

The hotel was just average, the air conditioning was not switched on and they didn’t even have a fan to give us, needless to stay we were very hot at night. The hair dryer in the toilet did not work properly and the hotel staff were polite but not really of much help. the Rooms were clean and bed comfortable but we didn’t get much sleep as even after opening the windows the room was very hot! You need to change two buses to get into Venice and often the buses won’t stop at the designated points. There is no room service or food available at night so if you need to feed your children please pick something from the Lidl nearby. Personally next time I’d much prefer to stay in the centre of Venice even if I have to pay more as this hotel wasn’t that cheap. This has put me off going to any other Novotel

The hotel is perfect but location is bad for me. We had to take 2 buses to get to the bus depot in Venice, and either walk half way across town or the water bus. The cost is ok but the time n efforts/bus filled, people are bouncing around, especially during weekends. I love the hotel but ....

Very good choose to the ones that don’t want to stay in Veneza. Very clean and with a very good staff. Good restaurants around and very easy access to Veneza. I definitely recommend this hotel to stay with children

Great service. Restaurant was good. Staff was very helpful. Hotel is close to transportation. We were able to travel back and forth with no problems at all. Restaurant in front of hotel was also great.

I recently stayed at Novotel Venezia Mestre because of a flight out of flight out of Marco Polo airport. Upon arriving early, my room was ready and cleaned. The bed and accommodations were comfortable and what one would expect from a Novotel. What was amazing to me was the quality of the Front Desk Team, there service and care was on par with what one would expect at a luxury property. They were very friendly and skillfully answered all of my many many questions! They helped me navigate to and back from Venice on the public transit system. They also answered questions about transit to Marco Polo. They were friendly, knowledgeable, and made me feel welcome. Thank you Novotel and the front desk team!!!

Excellent HotelPerfect service as always, location outstanding for business purposeAll hotel personnel is always helping to feel like home. Food was excellent and the restaurant service was way far better than last time

Very nice room, good service and advice , but breakfast is little disappointingbreakfast hall is little bit noisyfresh fruit are not at the best level. Venice is not very far : 15 minutes to walk to the direct bus stop and 20 minutes of bus ( bus every 15 minutes)