노보텔 로마 이스트 4성

고객 평점 (ALL 평가) 4.3/5 858 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
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Via Andrea Noale 291, 00155 로마, 이탈리아

호텔설명

호텔 추가 정보

  • 지중해 요리를 현지 재료와 제안으로, 가족 친화적인 분위기.

  • 고속도로와 순환 도로 근처에 위치해 있습니다.

  • 현대적인 기술을 갖춘 컨벤션 센터로, 하이브리드 회의에도 적합합니다.

  • 야외 계절 수영장, 여름에만 운영됩니다.

  • 호텔 근처 유료 주차장 및 무료 시립 주차장.

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호텔 위치

노보텔 로마 이스트

Via Andrea Noale 291
00155 로마
이탈리아

GPS:41.914259, 12.623468

전화
팩스 +39 06 229 1750

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

RISTORANTE GRAN 15

수영장이 내려다보이는 아늑한 분위기의 레스토랑에서 훌륭한 이탈리아 요리와 현지 메뉴를 선보입니다. 어린이를 위한 특별 메뉴

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  858 리뷰

TripAdvisor 평가  3.7/5  1,279 리뷰

Mosquitoes & apathetic customer service

트립어드바이저 평점 2.0/5

Mukesh P TripAdvisor 인증 리뷰

I had a very uncomfortable and sleepless night due to mosquitoes at this hotel. Most Novotel hotels I stayed at are good, hence booked here, but this one is clearly exception. Below is an extract of their Customer Services response (on 24.11.25) regarding my complaint. ".... I would like to clarify that regarding the presence of mosquitoes, our property is located in the countryside, where occasional insects unfortunately cannot be completely avoided. Please rest assured that a full pest-control treatment had been carried out just days before your stay, and we did not receive any similar reports from other guests during your stay. We fully understand the inconvenience; however, as this is an external and natural factor that cannot be entirely controlled....." Customer Service is poor all round as initially they had not acknowledged my written complaint and only responded after a follow up. Statement above is telling in itself as to how they treat customers. After a call, Reception provided mosquito spray at 2.30am. Barring responses from hotel, other aspects were okay.

Dear Guest, Thank you for taking the time to share your feedback. We are genuinely sorry to read that your stay was not as comfortable as expected. However, after carefully reviewing your case once again, we would like to clarify a few important points for full transparency: - A complete pest-control treatment had been carried out just before your arrival, certified by our external contractor. - No other guest reported any similar issue during the same period. - When you contacted Reception at night, our team immediately delivered mosquito spray at 2:30 a.m., doing everything possible to assist you at an unusual hour. - Regarding your written complaint, our records show that you received a reply the very same day, followed by an additional clarification. While we fully understand that occasional insects may appear due to external environmental factors—especially in the countryside—we believe our team acted promptly and professionally throughout. We sincerely regret that your experience did not match your expectations, but we remain committed to providing a high level of service to all our guests. Kind regards, Sergio Mobilia General Manager

Never Again- A 2 Star Review for a 4 Star Hot Mosquito Motel

트립어드바이저 평점 2.0/5

Rosie P TripAdvisor 인증 리뷰

This so-called 4-star hotel is located in an industrial, remote, and mostly abandoned area, far from shops, restaurants, or attractions. Without a car, it’s very inconvenient and isolating. The rooms are spacious, but outdated and poorly maintained. During our October stay, the A/C was turned off “for the season,” leaving the only option to open the windows for air — which let in mosquitos that kept us awake all night and left us covered in itchy bites. For comfort and safety, Novotel should consider installing window screens to prevent insects from entering and to make the rooms safer for guests with children. Breakfast was overpriced at 15€ per plate. The scrambled eggs were soggy and bland, and the bacon was undercooked, though the pastries were good. Honestly, your money would be better spent on a taxi to get breakfast elsewhere — even McDonald’s would be an improvement. Speaking of taxis, expect to pay 40–50 € each way to the city center and nearly 150€ to the airport. The only positive aspect of our stay was the polite and helpful staff. Overall, it feels like Novotel’s management has stopped investing in quality, leaving the property well below its claimed standard. Only stay here if you have no other options.

Dear Guest, thank you for sharing your feedback. We are truly sorry that your experience did not meet your expectations. Our location, close to the highway junction, is generally appreciated by guests who travel for business or wish to reach both the city center and the airport easily. In mid-October, based on seasonal temperatures, it was not possible to keep the air conditioning system active, in accordance with current regulations. Regarding mosquitoes, the hotel regularly follows a scheduled disinfestation program. Breakfast has always been one of the hotel’s highlights, as confirmed by many positive reviews, and we regret that it did not meet your taste. Lastly, please be assured that Management continues to invest consistently in the quality and comfort of our services. Kind regards, Sergio Mobilia General Manager

Convenient for a Rome stopover.

트립어드바이저 평점 4.0/5

JamTrails A TripAdvisor 인증 리뷰

This is a fairly typical but nice enough Italian version of a chain hotel. The kids loved the pool and breakfast, and it was convenient enough for a stopover in Rome.

Dear Guest, I would like to thank you for your lovely review following your stay at the Novotel Roma Est. Best regards Sergio

Was okay.

트립어드바이저 평점 3.0/5

addietrucon Solo travel - TripAdvisor 인증 리뷰

Located almost away from amenities. Kind of secluded type of vibe. Here are my likes: 1. Spacious room 2. Good wifi 3. Hot shower 4. Good size pool 5. Punctual housekeeping Dislikes: 1. Got to pay for water in minibar 2. Aircon control does not work. Room is cold at 30°C. I slept with aircon off 3. Call for room service has no answer after multiple tries. It us also only available at specific times. Not round the clock 4. Room Doors are heavy and they became noisy when guests bang the doors to close 5. TV channels are not inpressive 6. Gym is too small 7. Breakfast was not much of variety 8. Kettle in room is not clean 9. You can hear the footsteps of guests at a higher level in the room 10. Pillows are too soft Seems like an ideal place for families with play facilities at the lounge area for kids and adults.

Dear Guest I would like to thank you for your review which will surely help us improve the points you mentioned. Kindly regards Sergio Mobilia - general manager

Sense of adventure required.

트립어드바이저 평점 3.0/5

JessicaH599 가족 - TripAdvisor 인증 리뷰

Decent price, clean and a good size room. Happy with the room and service but do be aware that you need a sense of adventure with the location of this hotel. Train Station under a 10 min walk but it’s an adventurous walk across a field and a road with no path. Trains every 30 min and cheap into Rome. No places to get food etc close by unless you fancy a very unsafe walk about 20min away. So unsafe we got a taxi back after risking it on the way. We struggled to find a room that would fit all 4 of us in Rome at an affordable price so this was a good option.

Dear Guest, Thank you for taking the time to share your feedback. We’re pleased to hear that you appreciated the cleanliness, the size of the room, and the value for money. We understand your concerns regarding the location and accessibility. While many of our guests value the peaceful setting and proximity to the train station, we acknowledge that the surrounding area can feel unfamiliar, especially to first-time visitors. We’re working with local authorities to improve access and safety in the vicinity and are always happy to assist guests with directions or transportation options during their stay. We’re glad that our hotel could accommodate your family affordably, and we hope to welcome you again under more comfortable circumstances. Warm regards, Sergio Mobilia General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 371 리뷰 5.7/10 위치
  • 437 리뷰 6.1/10 객실
  • 546 리뷰 8.9/10 서비스
  • 11 리뷰 3.5/10 인터넷 가격
  • 312 리뷰 8.8/10 조식
  • 211 리뷰 6.6/10 청결도
  • 92 리뷰 7.9/10 수영장

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