Novotel München City 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.6/5 3.830 beoordelingen

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Novotel München City - Image 1
Novotel München City - Image 2
Novotel München City - Image 3
Novotel München City - Image 4
Hochstrasse 11, Bayern, 81669 MÜNCHEN, Duitsland

Omschrijving

Extras van het hotel

  • Jong, gemotiveerd en dynamisch hotelteam

  • Centraal gelegen en met een uitstekende verbinding met het openbaar vervoer en de luchthaven

  • Restaurant THE FLAVE met internationale gerechten en snacks

  • Ruime wellnessruimte met zwembad en sauna (16.00 tot 23.00 uur)

  • Conferentiecentrum: GREAT Meetings-concept van Novotel

Onze accommodaties

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Hotel locatie

Novotel München City

Hochstrasse 11, Bayern
81669 MÜNCHEN
Duitsland

Gps:48.129516, 11.58865

Telefoon
Fax +49 89 66107999

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren welkom
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

THE FLAVE

Bij THE FLAVE draait alles om de Viktualienmarkt in München! Elke dag bieden we u een gevarieerd en vers aanbod van de markt. Van lichte, smakelijke snacks tot stevige, vullende maaltijden.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.6/5  3.830 beoordelingen

Avis-klantbeoordeling 4.0/5

Jacqueline D. Stellen - ALL bevestigde berichten

Hotel ligt in rustige wijk met diverse restaurants en op loopafstand van centrum. Houd rekening met kosten parkeren à € 26,00

Dear Ms D., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us and the location in particular. I do acknowledge, however, that there is still “room for improvement” in some category. Please be assured that these particular issues will be addressed and discussed within our local team and that we will try our best to become even better. I would like to offer my sincere apologies for the disappointments. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Best regards, Rafael D. Fröhlich General Manager

Avis-klantbeoordeling 2.0/5

Arjan V. Zaken - ALL bevestigde berichten

Weinig service Geluidsoverlast Erg matig

Dear Mr V., Thank you very much for your visit and for taking the time to tell us about your experience at Novotel München City. We regret that your experience with our hotel and our service did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore, we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Rafael D. Fröhlich General Manager

Avis-klantbeoordeling 2.5/5

Hendrik H. Zaken - ALL bevestigde berichten

Ik had een ruime kamer, maar deze was direct naast de liften. Erg veel last van de herrie gehad. Ik had eerst niet door waar het lawaai vandaan kwam dus heb ik de receptie gebeld. Die hadden ook geen idee maar zouden gaan kijken …..

Dear Mr H., Thank you very much for your visit and for taking the time to tell us about your experience at Novotel München City. I am sorry that you were unable to have a restful night due to the noise from the lift, and I sincerely apologize for the inconveniences caused. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore, we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one - preferably in a quiet room far away from the lifts. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager

Avis-klantbeoordeling 4.0/5

B B. Zaken - ALL bevestigde berichten

Alleswas goed, behalve een 'strijkkamer', ipv een strijkbout en strijkplank op de kamer. Dat us Ibis, niet Novotel. Maar de verdere service was erg goed.

Dear Mr B., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding iron and ironing board. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words and good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager

Avis-klantbeoordeling 4.5/5

Stijn K. Zaken - ALL bevestigde berichten

Novotel brandstandards zijn goed in dit hotel en een goede statustreatment, goed ontbijt

Dear Mr K., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, the praise for the suite and the breakfast, and also for your critique regarding Wifi. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager

Andere internetgebruikers beoordelen ons hotel

  • 2.074 beoordelingen 9.1/10 Locatie
  • 2.474 beoordelingen 6.8/10 Kamer
  • 2.236 beoordelingen 8.9/10 Service
  • 79 beoordelingen 5/10 Wifi
  • 1.592 beoordelingen 8.9/10 Ontbijt
  • 941 beoordelingen 8/10 Netheid
  • 574 beoordelingen 8.7/10 Sfeer
  • 560 beoordelingen 5.4/10 Zwembad

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