Novotel München City

Novotel München City 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.6/5 2.465 beoordelingen

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Extras van het hotel

  • Een ALLSAFE gecertificeerd hotel

  • Centraal gelegen in München, met goede toegang tot openbaar vervoer & luchthaven

  • Restaurant The Flave met een internationale keuken en snacks

  • Onlangs gerenoveerde wellness met zwembad en aparte sauna

  • Apart conferentiecentrum met een ?GREAT Meetings by Novotel? interieur

Dit hotel is onderdeel van Planet 21 en streeft naar Positieve Gastvrijheid.

ALLSAFE goedgekeurd hotel

Hotel locatie

Novotel München City

Hochstrasse 11, Bayern
81669 MÜNCHEN
Duitsland

Gps:48.129516, 11.58865

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Samengevat
Op het terrein
  • Zwembad
  • Parking
  • Restaurant
  • Hotel toegankelijk voor rolstoelen
  • Wellness
  • Airconditioning
  • Wifi
  • Ontbijt
  • Bar
  • Vergaderzalen

THE FLAVE

In restaurant The Flave komen de ingrediënten rechtstreeks van de markt van München! Elke dag opnieuw kunt u kiezen uit een gevarieerd menu met verse producten. Of u nu veel trek heeft of iets minder, een broodje gaat er altijd wel in.

Onze accommodaties

De ruime kamers van het Novotel zijn modern ingericht en hebben een flexibele indeling. Het is prettig verblijven in de kamers die aan alle eisen voldoen.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.6/5  2.465 beoordelingen

TripAdvisor score  4.0/5  3.444 beoordelingen

Te duur voor hetgeen dat je krijgt

Avis-klantbeoordeling 2.5/5

Annemarie Gezinnen - ALL bevestigde berichten

Ik vind het te duur voor wat je krijgt. We hadden niet echt een warm welkom. We hadden gezinskamer met slaapbank. Slaapbank was te hard om op te liggen, kussen was te hard. Er zaten vlekken in de vloerbedekking. De koelkast was kapot en we zaten vast in de lift.

Dear Ms. V., Thank you very much for your visit and for taking the time to tell us about your experience at Novotel München City. We regret that your experience with our hotel and our service did not meet your expectations. I sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Fijn verblijf, koud zwembad

Avis-klantbeoordeling 3.5/5

Martin Gezinnen - ALL bevestigde berichten

Het hotel is prima. Het enige minpunt was dat we specifiek dit hotel hadden geboekt vanwege het zwembad, maar dat dat zwembad te koud bleek om met kinderen in te kunnen spelen. Een paar graden warmer was perfect geweest.

Dear Mr B., Thank you very much for your visit and for taking the time to write a review on your stay at Novotel München City. We appreciate your positive ratings in almost all categories and like the fact that you enjoyed your visit with. As it is our top priority that you are satisfied with our services, we were especially glad to receive high ratings in this category. I gladly passed this on to my team and would like to send a sincere “thank you” on their behalf. We regret to hear that you were not satisfied with the pool temperature. Many of our guests enjoy our pool, but there have also been some critics. We are unfortunately not able to change the settings, so we thank you for your patience and hope this is not too much of an inconvenience for you. We all hope to welcome you as our guest again. Best regards, Rafael D. Fröhlich General Manager

Prima hotel

Avis-klantbeoordeling 4.5/5

Willem Gezinnen - ALL bevestigde berichten

Goede locatie vlak bij centrum, prima kamers en uitstekend ontbijt. Helemaal prima dus.

Dear Mr. M., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room & the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy! We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Fijn hotel

Avis-klantbeoordeling 4.0/5

Augustinus Gezinnen - ALL bevestigde berichten

Fijn hotel, met prima service. Zwembad is leuk alleen een beetje druk in de avond met spelende kinderen. Ontbijt rond 9uur was erg vol. wachten op tafel. Vriendelijk personeel. Afstand tot binnenstad is te lopen. Ongeveer 20 minuten

Dear Mr v., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with caused by the waiting time at breakfast. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager

Prima hotel, vriendelijk personeel

Avis-klantbeoordeling 4.0/5

Bas Gezinnen - ALL bevestigde berichten

Nette kamer, vriendelijk personeel, goede locatie, zowel als je op doorreis bent of de stad wilt bekijken.

Dear Mr C., We very much appreciate your comments regarding your stay at the Novotel München City. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the great remarks on the room, the location and the staff. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Rafael D. Fröhlich General Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 1.216 beoordelingen 9.1/10 Locatie
  • 1.454 beoordelingen 7.1/10 Kamer
  • 1.569 beoordelingen 8.8/10 Service
  • 56 beoordelingen 4.9/10 Wifi
  • 1.124 beoordelingen 9/10 Ontbijt
  • 557 beoordelingen 8.1/10 Netheid
  • 364 beoordelingen 4.9/10 Goede prijs-kwaliteitsverhouding
  • 347 beoordelingen 6.4/10 Zwembad

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