Novotel München City 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.6/5 4.026 beoordelingen

Beste prijs
garantie
Novotel München City - Image 1
Novotel München City - Image 2
Novotel München City - Image 3
Novotel München City - Image 4
Hochstrasse 11, Bayern, 81669 MÜNCHEN, Duitsland

Omschrijving

Extras van het hotel

  • Jong, gemotiveerd en dynamisch hotelteam

  • Centraal gelegen en met een uitstekende verbinding met het openbaar vervoer en de luchthaven

  • Restaurant THE FLAVE met internationale gerechten en snacks

  • Ruime wellnessruimte met zwembad en sauna (16.00 tot 23.00 uur)

  • Conferentiecentrum: GREAT Meetings-concept van Novotel

Onze accommodaties

Boek dit hotel
Kamer 1

Hotel locatie

Novotel München City

Hochstrasse 11, Bayern
81669 MÜNCHEN
Duitsland

Gps:48.129516, 11.58865

Telefoon
Fax +49 89 66107999

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren welkom
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

THE FLAVE

Bij THE FLAVE draait alles om de Viktualienmarkt in München! Elke dag bieden we u een gevarieerd en vers aanbod van de markt. Van lichte, smakelijke snacks tot stevige, vullende maaltijden.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.6/5  4.026 beoordelingen

Avis-klantbeoordeling 4.5/5

Gert-jan D. Gezinnen - ALL bevestigde berichten

Dear Mr D., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again here in Munich. Best regards, Rafael D. Fröhlich General Manager

Avis-klantbeoordeling 4.5/5

Hb V. L. Stellen - ALL bevestigde berichten

Dear Mr V., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly in all categories and are delighted that you really enjoyed your stay with us and the location, the atmosphere, the breakfast, the facilities, the room, the bed and the amenities in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager

Avis-klantbeoordeling 4.5/5

Joost B. Gezinnen - ALL bevestigde berichten

Dear Mr B., We very much appreciate your comments regarding your stay at the Novotel München City. It is always a pleasure to receive positive feedback. We are much obliged to you for the very positive assessment, the top marks and the great remarks on the location, the breakfast, the cleanliness and the staff. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Rafael D. Fröhlich General Manager

Avis-klantbeoordeling 1.0/5

Jeroen B. Gezinnen - ALL bevestigde berichten

Dear Mr B., I would like to offer my sincere apologies for the problems regarding your room and bathroom. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences like yours are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at Novotel München City. Now I would like to ask you to give us another chance. I very much hope that on your next visit our hotel will leave you completely satisfied. We would be honored to welcome you back. Best regards, Rafael D. Fröhlich General Manager

Avis-klantbeoordeling 4.5/5

Camiel C. Alleen - ALL bevestigde berichten

Dear Mr C., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, the praise for the room, the breakfast and the wellness area, and also for your critique regarding the room temperature. Please accept my apologies for the inconveniences you had to deal with. Let me explain that our eco-friendly air conditioning system only allows for a certain range of individual adjustments. When the outside temperature exceeds 32 degrees, the system unfortunately reaches its limits, meaning that it is not possible to maintain a temperature below approx. 22 degrees. This reflects the current state of our technical capabilities, and we ask for your understanding. We will, of course, provide our guests with an additional fan. We really appreciate your good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager

Andere internetgebruikers beoordelen ons hotel

  • 2.032 beoordelingen 9.2/10 Locatie
  • 2.417 beoordelingen 6.7/10 Kamer
  • 2.189 beoordelingen 9/10 Service
  • 66 beoordelingen 3.9/10 Wifi
  • 1.542 beoordelingen 9.2/10 Ontbijt
  • 905 beoordelingen 8/10 Netheid
  • 537 beoordelingen 8.5/10 Sfeer
  • 532 beoordelingen 6/10 Zwembad

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