Novotel Wellington 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 1 901

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133 The Terrace, 6011 WELLINGTON, Nowa Zelandia

Opis

O hotelu

  • Direct access to business and shopping districts

  • Minutes to the waterfront, Te Papa Museum and Takina Convention & Exhibition center

  • Novotel big breakfast and contemporary local cuisine served at Caucus Restaurant and Bar

  • Rooms with a King Bed or interconnecting twin double beds with views of the harbor city

  • Connect Wi-Fi to multiple devices , and charge your electric vehicle during your stay.

Nasze pokoje

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Lokalizacja hotelu

Novotel Wellington

133 The Terrace
6011 WELLINGTON
Nowa Zelandia

Pozycja GPS:-41.28376, 174.774502

Telefon
Faks +64 4 918 1901

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

CAUCUS RESTAURANT

Caucus Restaurant and Bar offers a buffet breakfast (6:30 AM to 10:00 AM on weekdays, 7:00 AM to 11:00 AM on weekends), all-day dining (10:00 AM to 10:00 PM), à la carte dinner (5:30 PM to 10:00 PM), and 24-hour room service.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 1 901

Ocena TripAdvisor  4.0/5  Liczba opinii: 2 483

The best bed!!

Ocena na stronie TripAdvisor 4.0/5

polly152 Opinia zatwierdzona w TripAdvisor

Of all the hotels I have ever been in, this bed was the best! It was so comfy, I even looked what it was to buy one! And the pillows were just right. Really lovely staff on reception, smiley and chatty and helpful. Nice breakfast. The hotel is a little away from the eateries and as we walked back later in the evening it seemed a long way and very quiet. After speaking to the reception they said we should have used the lift at the back by the shops to the next hotel, and then just simply walk next door to ours! I wish they had put a notice in our room to tell us this! If I could change one thing I would say get rid of the curtains they are just the most hideous pattern.

Terrible!

Ocena na stronie TripAdvisor 2.0/5

DudleyandFreda Opinia zatwierdzona w TripAdvisor

The only saving grace of this hotel were the very friendly staff! The room was not what I would call clean, the carpet had marks all over it, the bathroom had seen better days, the house keepers need to learn how to make a bed, on my second night I was rather shocked to discover after a very restless night the night before and the bed a mess, they had only just pulled up the top and the bed was not actually made up as expected. Why would you deliver a knife and fork for breakfast when you ordered fruit and cereal? The air conditioning, a joke, had mine on 18 and cooling on full fan, yet the room was still extremely hot and unpleasant. Would never stay again

Thank you for taking the time to share your feedback. I am pleased to hear that you found our team to be very friendly, and I will certainly pass on your kind comments to the staff. That said, I am truly sorry to read about the many aspects of your stay that did not meet your expectations. Cleanliness and presentation are fundamental standards, and I apologise that the condition of the room, bathroom, carpet, and bed-making fell short. Your comments regarding housekeeping, particularly the bed not being properly made, are concerning and have been addressed directly with our housekeeping management for immediate follow-up and retraining where required. I also apologise for the incorrect delivery of breakfast items, as well as the issues you experienced with the air conditioning. A comfortable room temperature is essential for a good night’s rest, and I regret that this was not the case during your stay. Our maintenance team has been made aware of your feedback to ensure the system is thoroughly checked. While I am disappointed that your experience has led you to say you would not stay with us again, I do appreciate you bringing these matters to our attention. Feedback such as yours allows us to identify shortcomings and improve our service and facilities. Kind regards, Thai Le Front Office Manager

Solid choice

Ocena na stronie TripAdvisor 4.0/5

lou_driscoll Rodziny - Opinia zatwierdzona w TripAdvisor

Stayed recently at Novotel Wellington and found it to be a solid choice. While the rooms are a bit dated, they’re very serviceable, with exceptionally comfortable beds and—most importantly—spotlessly clean throughout. The real standout, however, was the staff—friendly, professional, and always happy to help. At the price point, it’s great value. Would highly recommend.

Dear Lou, Thank you very much for taking the time to share your lovely feedback. We’re truly delighted to hear that you found your stay with us to be a solid and valuable experience. While we understand that some aspects of our rooms may feel a little dated, it’s wonderful to know you found them exceptionally clean and comfortable—especially the beds! Cleanliness and a good night’s sleep are both top priorities for us, and your comments reassure us that we’re getting this right. Your kind words about our team truly mean a lot Thank you again for your recommendation and for choosing to stay with us. We hope to welcome you back soon for another pleasant visit to Wellington. Warm regards, Thai Le Front Office Manager Novotel Wellington

Very centrally located on the Terrace with great front desk service by Aditya and Amit

Ocena na stronie TripAdvisor 4.0/5

sakusa2016 Friends getaway - Opinia zatwierdzona w TripAdvisor

Wheelchair access from the Valet-only parking floor is challenging via a very cramped lift going to the lobby followed by a walk through the sole s restaurant to the room lifts. Aditya was very helpful in getting all the equipment for our disabled friend set up Dinner at the restaurant was very good, though service was patchy 10th floor has decent views of the bay, though surrounded by city offices

Dear Sakusa, Thank you for sharing your recent experience with us. Your kind words will certainly be shared with them—they will be thrilled to know their efforts were appreciated. I'm especially pleased that Aditya was able to assist with getting everything set up comfortably for your friend. We always aim to provide thoughtful, inclusive service, and it's heartening to hear this came through during your stay. That said, I do want to sincerely acknowledge your feedback regarding the accessibility challenges from our valet parking area. We understand how important a seamless arrival experience is—especially for guests with mobility needs—and we will continue looking at ways to improve that journey where possible. Your comments help guide those improvements. It’s great to hear that you enjoyed your dinner in the restaurant, though I’m sorry the service wasn’t consistently up to the standard we aim for. I’ll be sure to share this with our Food & Beverage team so we can address the inconsistencies and ensure a smoother experience going forward. Thank you again for your honest and helpful feedback. We hope to welcome you back to Novotel Wellington in the near future. Warm regards, Thai Le Front Office Manager Novotel Wellington

Easy stay

Ocena na stronie TripAdvisor 4.0/5

mnolg Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Central hotel with easy walk down to CBD good platinum upgrades to a higher floor with a good view of city and harbour, nice and quiet with good snacks in the room including some great chocolate. Only tricky bit is finding the elevator to get back up after hours (but if I listened better at check in it would have been fine)

Hi there, Thank you for taking the time to share your experience with us. We're so pleased to hear that you enjoyed an easy and comfortable stay, and that our central location made exploring Wellington convenient for you. It’s great to know you appreciated the Platinum upgrade and enjoyed the views from your room—we’re always happy when our ALL members feel the added value! I'm also glad to hear the in-room snacks (especially the chocolate!) added a nice touch to your stay. Thank you as well for your understanding regarding the after-hours lift access. We’ll take your feedback as a gentle reminder to make our instructions at check-in even clearer moving forward. We hope to have the pleasure of welcoming you back again soon. Warm regards, Thai Le Front Office Manager Novotel Wellington

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 921 Liczba opinii 9.1/10 Lokalizacja
  • 1 146 Liczba opinii 7.8/10 Pokój
  • 1 137 Liczba opinii 8.9/10 Obsługa
  • 19 Liczba opinii 4.5/10 Internet
  • 484 Liczba opinii 8.2/10 Komfort
  • 466 Liczba opinii 8.1/10 Czystość
  • 290 Liczba opinii 8.6/10 Śniadanie
  • 241 Liczba opinii 5.5/10 Udogodnienia

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