ノボテルウェリントン 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,904 件のレビュー

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133-137 The Terrace, ニュージーランド, 6011 ウェリントン, ニュージーランド

説明

ホテルのその他の情報

  • ビジネス地区とショッピング街の両方に便利

  • ウォーターフロントやイベント会場まで徒歩圏内

  • モダンなレストラン&バー「コーカス」での食事

  • モダンな設備 - インターネットに接続可能な液晶TV、iPod/iPad®用ドック

  • 港と市街地を望む客室

当ホテルの客室

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ホテル所在地

ノボテルウェリントン

133-137 The Terrace, ニュージーランド
6011 ウェリントン
ニュージーランド

GPS:-41.28376, 174.774502

電話番号
ファックス +64 4 918 1901

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

CAUCUS RESTAURANT

Caucus Restaurant and Bar offers a buffet breakfast (6:30 AM to 10:00 AM on weekdays, 7:00 AM to 11:00 AM on weekends), all-day dining (10:00 AM to 10:00 PM), à la carte dinner (5:30 PM to 10:00 PM), and 24-hour room service.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,904 件のレビュー

トリップアドバイザーの評価  4.0/5  2,483 件のレビュー

The best bed!!

トリップアドバイザーの評価 4.0/5

polly152 トリップアドバイザー認証口コミ

Of all the hotels I have ever been in, this bed was the best! It was so comfy, I even looked what it was to buy one! And the pillows were just right. Really lovely staff on reception, smiley and chatty and helpful. Nice breakfast. The hotel is a little away from the eateries and as we walked back later in the evening it seemed a long way and very quiet. After speaking to the reception they said we should have used the lift at the back by the shops to the next hotel, and then just simply walk next door to ours! I wish they had put a notice in our room to tell us this! If I could change one thing I would say get rid of the curtains they are just the most hideous pattern.

お客さまの声 4.5/5

Kana I. 一人 - 確認済みレビュー すべて

短い時間でしたが、綺麗に掃除された部屋でベッドもとても快適でした。

いなまる かな様、 この度は、当ホテルにご宿泊いただき、誠にありがとうございます。快適にお過ごしいただけたとのこと、大変嬉しく思います。お部屋の清掃とベッドの快適さをお気に召していただき、感謝申し上げます。 敬具、 レイ フレーム ゼネラルマネージャー ノボテルウェリントン

Terrible!

トリップアドバイザーの評価 2.0/5

DudleyandFreda トリップアドバイザー認証口コミ

The only saving grace of this hotel were the very friendly staff! The room was not what I would call clean, the carpet had marks all over it, the bathroom had seen better days, the house keepers need to learn how to make a bed, on my second night I was rather shocked to discover after a very restless night the night before and the bed a mess, they had only just pulled up the top and the bed was not actually made up as expected. Why would you deliver a knife and fork for breakfast when you ordered fruit and cereal? The air conditioning, a joke, had mine on 18 and cooling on full fan, yet the room was still extremely hot and unpleasant. Would never stay again

Thank you for taking the time to share your feedback. I am pleased to hear that you found our team to be very friendly, and I will certainly pass on your kind comments to the staff. That said, I am truly sorry to read about the many aspects of your stay that did not meet your expectations. Cleanliness and presentation are fundamental standards, and I apologise that the condition of the room, bathroom, carpet, and bed-making fell short. Your comments regarding housekeeping, particularly the bed not being properly made, are concerning and have been addressed directly with our housekeeping management for immediate follow-up and retraining where required. I also apologise for the incorrect delivery of breakfast items, as well as the issues you experienced with the air conditioning. A comfortable room temperature is essential for a good night’s rest, and I regret that this was not the case during your stay. Our maintenance team has been made aware of your feedback to ensure the system is thoroughly checked. While I am disappointed that your experience has led you to say you would not stay with us again, I do appreciate you bringing these matters to our attention. Feedback such as yours allows us to identify shortcomings and improve our service and facilities. Kind regards, Thai Le Front Office Manager

Solid choice

トリップアドバイザーの評価 4.0/5

lou_driscoll ファミリー - トリップアドバイザー認証口コミ

Stayed recently at Novotel Wellington and found it to be a solid choice. While the rooms are a bit dated, they’re very serviceable, with exceptionally comfortable beds and—most importantly—spotlessly clean throughout. The real standout, however, was the staff—friendly, professional, and always happy to help. At the price point, it’s great value. Would highly recommend.

Dear Lou, Thank you very much for taking the time to share your lovely feedback. We’re truly delighted to hear that you found your stay with us to be a solid and valuable experience. While we understand that some aspects of our rooms may feel a little dated, it’s wonderful to know you found them exceptionally clean and comfortable—especially the beds! Cleanliness and a good night’s sleep are both top priorities for us, and your comments reassure us that we’re getting this right. Your kind words about our team truly mean a lot Thank you again for your recommendation and for choosing to stay with us. We hope to welcome you back soon for another pleasant visit to Wellington. Warm regards, Thai Le Front Office Manager Novotel Wellington

Very centrally located on the Terrace with great front desk service by Aditya and Amit

トリップアドバイザーの評価 4.0/5

sakusa2016 Friends getaway - トリップアドバイザー認証口コミ

Wheelchair access from the Valet-only parking floor is challenging via a very cramped lift going to the lobby followed by a walk through the sole s restaurant to the room lifts. Aditya was very helpful in getting all the equipment for our disabled friend set up Dinner at the restaurant was very good, though service was patchy 10th floor has decent views of the bay, though surrounded by city offices

Dear Sakusa, Thank you for sharing your recent experience with us. Your kind words will certainly be shared with them—they will be thrilled to know their efforts were appreciated. I'm especially pleased that Aditya was able to assist with getting everything set up comfortably for your friend. We always aim to provide thoughtful, inclusive service, and it's heartening to hear this came through during your stay. That said, I do want to sincerely acknowledge your feedback regarding the accessibility challenges from our valet parking area. We understand how important a seamless arrival experience is—especially for guests with mobility needs—and we will continue looking at ways to improve that journey where possible. Your comments help guide those improvements. It’s great to hear that you enjoyed your dinner in the restaurant, though I’m sorry the service wasn’t consistently up to the standard we aim for. I’ll be sure to share this with our Food & Beverage team so we can address the inconsistencies and ensure a smoother experience going forward. Thank you again for your honest and helpful feedback. We hope to welcome you back to Novotel Wellington in the near future. Warm regards, Thai Le Front Office Manager Novotel Wellington

との提携 TripAdvisor

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  • 241 件のレビュー 5.5/10 設備

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。