グランド メルキュール ウェリントン 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 2,431 件のレビュー

ベストレートをお約束
グランド メルキュール ウェリントン - Image 1
グランド メルキュール ウェリントン - Image 2
グランド メルキュール ウェリントン - Image 3
グランド メルキュール ウェリントン - Image 4
345 The Terrace, ニュージーランド, 6001 ウェリントン, ニュージーランド

説明

ホテルのその他の情報

  • Within walking distance to Aro Valley, Te Papa, art galleries and museums

  • Complimentary Chocolate Hour for guests

  • Forage Kitchen + Bar serves breakfast, lunch, dinner, and bar service daily.

  • Features eight well-appointed meeting and event spaces

当ホテルの客室

Take advantage of our Flight + Hotel offers

Discover
Discover

ホテル所在地

グランド メルキュール ウェリントン

345 The Terrace, ニュージーランド
6001 ウェリントン
ニュージーランド

GPS:-41.293532, 174.769526

電話番号
ファックス +64 4 385 2119

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

FORAGE KITCHEN + BAR

キッチン & バー「フォレッジ」から一望できるテアロ地区には、ウェリントンで最高級の料理や生産者こだわりの食材が集まります。ニュージーランド独特の土壌から収穫した、農場から直送された材料で作ったお料理をお楽しみください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  2,431 件のレビュー

トリップアドバイザーの評価  4.2/5  548 件のレビュー

Disappointed.. expected so much more

トリップアドバイザーの評価 3.0/5

louisecory トリップアドバイザー認証口コミ

Apart from the paint work in the room (black with some gold lines) and a small velvet covered chair in the corner there was nothing “luxury” I found with this hotel. The bathroom was very small and the door didn’t close all the way. There was a smart TV but only a few channels, no satellite, no Netflix no good things to watch. The complementary coffee was not topped up our entire stay. The shower wash was not filled , ran out on the first day and not filled the entire stay so clearly was not checked . The “chocolate hour” was nothing to write home about, it was a std chocolate fountain with some basic ingredients and the chocolates were not nice. Restaurant and bar is tiny. Asked for a room with a view and got a room right above the entrance looking directly into a set of townhouses. The air conditioner was extremely loud, we turned it off while we were in there. The beds were very comfortable and we slept well. Good black out curtains. They have a VIP elevator at the back of the building(city side) which you can use if going to town and you don’t have to go up the steep hill. Close to town. We were relocated to this hotel from our water front booking as they had to cancel. Requested view of city due to the change in our view and got booked in a room above the front entrance looking into town houses. Gave my card details on the phone and when I arrived no one had saved them. I expected so much more from this hotel

Staff are amazing, super comfy bed, quiet and dark. Plus if you are lucky to be there from 4-5pm it's chocolate hour!

トリップアドバイザーの評価 5.0/5

463debb ビジネス - トリップアドバイザー認証口コミ

The staff, in particular John made my stay memorable, but all were amazing! The view of the city is spectacular. Easy walk into town and superb coffee at the restaurant every morning. The rooms are not big, but super comfy bed and block out blinds. It was very quiet, dark and dreamy.

Excellent service and a chocolate hour!

トリップアドバイザーの評価 5.0/5

AngieM301 トリップアドバイザー認証口コミ

I’ve stayed here a few times before and whilst there was great potential, the service was not yet 5 star. This trip was different. Over the last year the level of service has dramatically improved and nothing was too much trouble for the staff. They were always so lovely and helpful. The chocolate hour had some better offerings but could still be improved on by replacing some of the many plain moulded chocolates with some truffles and filled chocolates to provide variation and interest. The addition of a jar of something akin to Jaffas in the front reception lounge was a lovely touch! I would certainly recommend staying here and look forward to visiting again.

Great Example of True Hospitality

トリップアドバイザーの評価 5.0/5

DayTrip28084375853 トリップアドバイザー認証口コミ

I was supposed to stay at the Mövenpick Hotel Wellington, but unfortunately, I had to cancel my reservation for personal reasons. I had already sent the cancellation by email well in advance. However, on the original check-in date, I received a call from the hotel asking if I would still be arriving. I explained that I had already cancelled, but the next day, I noticed the charge had still been made to my card. I decided to visit the hotel in person to show the email proof of my cancellation. I was assisted by Mit, who was extremely kind and professional. He carefully listened to my situation, took ownership of the issue, and assured me I would receive an update within 48 hours. As promised, the matter was resolved, and the refund was processed. What stood out the most to me was Mit’s professionalism and genuine care. As a hospitality professional myself, I truly appreciate seeing such dedication—it was even inspiring. Thank you, Mit, for your excellent service and for upholding such high standards of guest care.

Dark, terrible and poor

トリップアドバイザーの評価 1.0/5

HonestReview998 トリップアドバイザー認証口コミ

This hotel is located on the terrace but has poor views. The hotel is presented as an upmarket property however it is a re-done property with dark corridors. We were to be upgraded, due to our Accor ALL loyalty status but staff refused despite the mid week stay during a quiet week. The bar has okay views, if you like looking into other people's houses. The biggest killer is the parking costs (valet). There is parking available but staff won't offer this charging $49 per day for parking. The car tyres had mud marks, as the car (rental) was run on the kerb by the parking staff. Overall, avoid this if you can.

Kia Ora HonestReview998, Thank you for taking the time to share your feedback. We’re sorry to hear that your recent experience did not meet expectations. If you can please share your details with me on mit.bhatt@accor.com would be appreciated. Our hotel features a contemporary dark-themed design, which many of our guests appreciate for its warmth and premium ambiance. As a 5-star property, we take great pride in both our service and product quality. Regarding your Accor ALL benefits, upgrades and other soft benefits such as early check-in or late check-out are always subject to availability. Without full details of your stay, it’s difficult to comment specifically, though there may have been high occupancy, public holidays, or blackout dates during your visit. Our bar offers pleasant views over Cuba Street and surrounding greenery. While we’re close to residential areas, this setting allows guests to enjoy a peaceful stay just moments from the city. Our valet parking rates are highly competitive for central Wellington, reflecting the convenience and security of on-site parking. Unfortunately, having empty spaces does not equate to complimentary parking. Lastly, our location does not naturally have mud or sand nearby, so we’re unsure how your car developed these marks, but we would be happy to investigate further. Kind regards, Mit Bhatt Front Office Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 715 件のレビュー 8.4/10 ロケーション
  • 1,480 件のレビュー 7.9/10 客室
  • 1,628 件のレビュー 9.2/10 サービス
  • 11 件のレビュー 7.7/10 インターネット
  • 772 件のレビュー 8.3/10 料理
  • 721 件のレビュー 6.4/10 快適さ
  • 417 件のレビュー 7.7/10 清潔さ
  • 332 件のレビュー 8.7/10 雰囲気

Powered by Trustyou

周辺の他の施設

ウェリントンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。