ibis Barcelona Castelldefels 2 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 728

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Описание

Особенности отеля

  • 15 minutes by car from the airport and 20 minutes from Barcelona

  • Ànec Blau Shopping Center is right in front of the hotel

  • Hotel certified as ALLSAFE by SGS. Free medical teleassistance

  • The idyllic coastal town of Sitges is 20 minutes by public transport

Наши номера

Расположение отеля

ibis Barcelona Castelldefels

Passeo del Ferrocarril, 342
08860 CASTELLDEFELS
Spain

GPS:41.281491, 1.98565

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено

Snacks bar 24/7

Недоговорная фотография

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 728

Рейтинг TripAdvisor  4.0/5  Отзывов: 633

Хорошее расположение, приятный персонал

Примечание: отзывы клиентов 4.0/5

Volha Семьи - Проверенные отзывы - ALL

Дружелюбный персонал, очень удобное расположение- рядом торговый центр, кафе, магазины , в 10 минутах ходьбы ж/д станция

Уважаемый, Позвольте поблагодарить Вас за столь высокую оценку нашему отелю. Надеемся, что нам удалось заслужить Вашу лояльность. Я обязательно поделюсь Вашими комментариями с моими коллегами, им будет очень приятно услышать такое мнение о их работе. Я также признательна, что Вы сообщили нам о том, что помешало Вам насладиться услугами нашего отеля в полной мере. Мне искренне жаль, что некоторые аспекты Вашего пребывания у нас причинили Вам беспокойство. Будьте уверены, что Ваши комментарии были переданы генеральному управляющему отеля и будут учтены. Будем рады Вашему возвращению. С уважением, Eva

Отлично расположен

Примечание: отзывы клиентов 5.0/5

Игорь Деловые путешественники - Проверенные отзывы - ALL

Отличный персонал, отличный завтрак, большой номер, чистое белье, приемлемая цена.

Estimado Viacheslav, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Barcelona Castelldefels. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Eva M

You can’t go wrong with an Ibis

Примечание: Tripadvisor 5.0/5

Rodrigo R Couples - Реальные отзывы TripAdvisor

You usually can’t go wrong with an Ibis, and this one was no exception. It was a bit on the older side, but super comfortable in a great location. The staff was really friendly, and there were shops and restaurants nearby. I would stay again, definitely.

Thank you so much for your kind words! We're happy to hear that you enjoyed your stay and found the location and comfort to your liking. Our team takes pride in providing friendly service, and we're glad it made a difference for you. We look forward to welcoming you back on your next visit! Kind regards, Front desk

Great value for money

Примечание: Tripadvisor 4.0/5

gojkovictamara Реальные отзывы TripAdvisor

Very nice, clean and spacious room, equipped with all the basic stuff you'd need. The staff was very friendly and helpful and I especially want to praise the two workers who were there in the afternoon shifts, very helpful and friendly. Bus station that takes you to central Barcelona as well as the airport is very close to the hotel, and there are direct lines which is the main reason we booked it. Also, plenty supermarkets and a shopping mall right next to the hotel have made groceries much easier. Would come back. In the evenings it can get a bit loud with traffic outside, so if you're a light sleeper I recommend bringing earplugs. Also, I didn't mind it too much, but a guy in the morning didn't allow us to use the microwave for 30 seconds, just to warm up a pastry, saying it's for people who have breakfast only. While I would understand if we were disrupting anyone, there were barely any people there at the moment and it was not being used, so I don't see why it would be a problem. It didn't affect my opinion of the hotel, but it just didn't make much sense.

Dear Tamara, Thank you very much for your very good and detailed comments. Especially towards our staff which will be very pleased to hear from you. We regret the incident with the microwave. It is true that you can not heat outside food in them by internal regulations, they are for use only for our breakfast products. It is for health reasons that it is forbidden to heat outdoor products. We would be sanctioned as an establishment if we allowed it. And it is something that we have to apply to all customers in the same way, even if there are no other people to see it, if it is not allowed, it cannot be done. I am sorry if this has caused discomfort or if we have not explained ourselves correctly. Once again, thank you for taking the time to answer our satisfaction survey and we hope to have you with us soon. Best regards,

One night stop - Average

Примечание: Tripadvisor 3.0/5

Mark V Couples - Реальные отзывы TripAdvisor

We opted to stay here following a late arrival at Barcelona airport. The welcome was great, friendly staff, bright reception. All looked good! Sadly the room was gloomy and a bit tired; tatty blinds, poor lighting, worn towels. What more can we say, it was okay but nothing more. Shame as these things could be sorted. Breakfast was good for a two star property. We are unlikely thought to stay again.

Dear Mark, Thank you very much for taking the time to answer our satisfaction survey. We are sorry to hear that you had such a bad experience with us. We apologise for this and we are looking into the matter as the hotel has been renovated less than a year ago and we have changed all the bed and bath linen and it should not be in the condition you have described. We will analyse what happened and take action. Thank you again and we hope you give us a new opportunity to enjoy Castelldefels which is a very nice town. Sincerely, Eva Molino, Front Office Manager.

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Другие интернет-пользователи оценили наш отель

  • 556 Отзывов 8.8/10 Расположение
  • 706 Отзывов 6.6/10 Номер
  • 745 Отзывов 9.4/10 Сервис
  • 10 Отзывов 6/10 Интернет
  • 288 Отзывов 7.6/10 Чистота
  • 283 Отзывов 7.9/10 Завтрак
  • 42 Отзывов 6.9/10 Пляж
  • 10 Отзывов 4.3/10 Напитки

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