ibis Barcelona Castelldefels 2 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 728 件のレビュー

ibis Barcelona Castelldefels - Image 1
ibis Barcelona Castelldefels - Image 2
ibis Barcelona Castelldefels - Image 3
ibis Barcelona Castelldefels - Image 4

説明

ホテルのその他の情報

  • 15 minutes by car from the airport and 20 minutes from Barcelona

  • Ànec Blau Shopping Center is right in front of the hotel

  • Hotel certified as ALLSAFE by SGS. Free medical teleassistance

  • The idyllic coastal town of Sitges is 20 minutes by public transport

当ホテルの客室

ホテル所在地

ibis Barcelona Castelldefels

Passeo del Ferrocarril, 342
08860 CASTELLDEFELS
Spain

GPS:41.281491, 1.98565

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙

Snacks bar 24/7

非契約写真

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  728 件のレビュー

トリップアドバイザーの評価  4.0/5  633 件のレビュー

You can’t go wrong with an Ibis

トリップアドバイザーの評価 5.0/5

Rodrigo R Couples - トリップアドバイザー認証口コミ

You usually can’t go wrong with an Ibis, and this one was no exception. It was a bit on the older side, but super comfortable in a great location. The staff was really friendly, and there were shops and restaurants nearby. I would stay again, definitely.

Thank you so much for your kind words! We're happy to hear that you enjoyed your stay and found the location and comfort to your liking. Our team takes pride in providing friendly service, and we're glad it made a difference for you. We look forward to welcoming you back on your next visit! Kind regards, Front desk

好立地

お客さまの声 4.0/5

Mit 一人 - 確認済みレビュー すべて

飛行機が遅延して遅い時間にチェックインしましたが、丁寧に対応いただけました。

EMI M. 様 Gracias por compartir su experiencia. Nos alegra saber que disfrutó de nuestra ubicación y que nuestro equipo le atendió amablemente a su llegada tardía. También nos complace saber que pudo beneficiarse de una salida más tarde por la mañana. Tomamos nota de su sugerencia sobre tener un bote de basura en la habitación y la compartiremos con nuestro equipo para mejorar nuestros servicios. Esperamos tener el placer de recibirlo nuevamente en el futuro. Saludos cordiales, Eva

Great value for money

トリップアドバイザーの評価 4.0/5

gojkovictamara トリップアドバイザー認証口コミ

Very nice, clean and spacious room, equipped with all the basic stuff you'd need. The staff was very friendly and helpful and I especially want to praise the two workers who were there in the afternoon shifts, very helpful and friendly. Bus station that takes you to central Barcelona as well as the airport is very close to the hotel, and there are direct lines which is the main reason we booked it. Also, plenty supermarkets and a shopping mall right next to the hotel have made groceries much easier. Would come back. In the evenings it can get a bit loud with traffic outside, so if you're a light sleeper I recommend bringing earplugs. Also, I didn't mind it too much, but a guy in the morning didn't allow us to use the microwave for 30 seconds, just to warm up a pastry, saying it's for people who have breakfast only. While I would understand if we were disrupting anyone, there were barely any people there at the moment and it was not being used, so I don't see why it would be a problem. It didn't affect my opinion of the hotel, but it just didn't make much sense.

Dear Tamara, Thank you very much for your very good and detailed comments. Especially towards our staff which will be very pleased to hear from you. We regret the incident with the microwave. It is true that you can not heat outside food in them by internal regulations, they are for use only for our breakfast products. It is for health reasons that it is forbidden to heat outdoor products. We would be sanctioned as an establishment if we allowed it. And it is something that we have to apply to all customers in the same way, even if there are no other people to see it, if it is not allowed, it cannot be done. I am sorry if this has caused discomfort or if we have not explained ourselves correctly. Once again, thank you for taking the time to answer our satisfaction survey and we hope to have you with us soon. Best regards,

One night stop - Average

トリップアドバイザーの評価 3.0/5

Mark V Couples - トリップアドバイザー認証口コミ

We opted to stay here following a late arrival at Barcelona airport. The welcome was great, friendly staff, bright reception. All looked good! Sadly the room was gloomy and a bit tired; tatty blinds, poor lighting, worn towels. What more can we say, it was okay but nothing more. Shame as these things could be sorted. Breakfast was good for a two star property. We are unlikely thought to stay again.

Dear Mark, Thank you very much for taking the time to answer our satisfaction survey. We are sorry to hear that you had such a bad experience with us. We apologise for this and we are looking into the matter as the hotel has been renovated less than a year ago and we have changed all the bed and bath linen and it should not be in the condition you have described. We will analyse what happened and take action. Thank you again and we hope you give us a new opportunity to enjoy Castelldefels which is a very nice town. Sincerely, Eva Molino, Front Office Manager.

Best night's sleep we had on our trip

トリップアドバイザーの評価 5.0/5

FussyVagrants Couples - トリップアドバイザー認証口コミ

Very comfortable beds. Spacious, clean, nicely decorated room with good soundproofing and no unpleasant odors (this was an issue at some of the other hotels we stayed at during our trip). Convenient location close to shopping center and a short drive from the beach. Friendly and helpful staff. Good breakfast.

との提携 TripAdvisor

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