Dear Lolle, Thank you very much for sharing your experience with us! We are happy to hear that you had a peaceful and comfortable stay and that you found your room clean and well maintained. It is also great to know that you appreciated the convenient parking directly under the hotel – especially when travelling by car, this can make things much easier. Thank you for choosing ibis Praha Wenceslas Square. We hope you enjoyed your time in Prague and we would be happy to welcome you back again! Kind regards, Jana Guest Relations Specialist

Dear Bert, Thank you very much for your lovely feedback! We are happy to hear that you enjoyed your stay with us and found our hotel convenient and well connected. It is especially nice to read that your stay met your expectations of the ibis brand – this is exactly what we aim for: a comfortable and reliable stay for our guests. Thank you for choosing ibis Praha Wenceslas Square and we hope to welcome you back again on your next trip to Prague! Kind regards, Jana Guest Relations Specialist

Dear Emiel, Thank you for taking the time to share your detailed feedback with us. I am glad to hear that you liked our renovated room and its new equipment, and especially that you felt properly recognized as an ALL member during your stay. At the same time, I am sorry that the street noise affected your comfort. I completely understand that traffic and frequent sirens can be disturbing, especially during the night. Thank you for mentioning the sound insulation as well – we appreciate your feedback. I would also like to clarify your comment regarding our location. Accor hotels are often named after the nearest well-known landmark or area to help guests identify their location within the city. In our case, Wenceslas Square is the closest major landmark, although we understand that the name may give the impression that the hotel is located directly on the square. Thank you again for sharing both the positive and less positive sides of your experience with us. We hope you still enjoyed your time in Prague and wish you many pleasant travels ahead. Kind regards, Jana Guest Relations Specialist

Dear Marcel, Thank you so much for such a wonderful and detailed review! We are very happy to hear that you and your family enjoyed your week with us. It is especially lovely to read your kind words about our team and to know that whenever you needed something, our colleagues were there to help with a smile. We are also glad you enjoyed our breakfast, convenient location and appreciated our sustainability efforts. And of course, hearing that you are planning to come back is probably the best compliment we could receive! Thank you for choosing ibis Praha Wenceslas Square and for your continued loyalty to ALL. We will be very happy to welcome you and your family back again! Kind regards, Jana Guest Relations Specialist

Dear Rianne, Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed our convenient location, our breakfast, and that you found your room comfortable for your stay. Thank you as well for mentioning the shower. We are sorry for the inconvenience you experienced and truly appreciate you bringing this to our attention. Your feedback helps us identify areas where we can improve. We hope to have the pleasure of welcoming you and your family back to ibis Praha Wenceslas Square again soon. Kind regards, Jana Guest Relations Specialist

Dear Jacquelien, Thank you for your positive feedback regarding your recent stay at ibis Praha Wenceslas Square. We are delighted to hear that you found our hotel satisfactory, enjoyed your room, and appreciated our breakfast offerings. Your kind words motivate us to continue providing quality service and accommodations. Sincerely, Barbora Fagan Guest Relation Specialist

Dear Joannes, Thank you for your positive feedback regarding your recent stay at ibis Praha Wenceslas Square. We are pleased to hear that you found our hotel to be clean and well-located, providing convenient access to the city and public transport. It is also wonderful to know that you enjoyed our breakfast offerings and appreciated the quiet ambiance. We look forward to welcoming you back in the future. Sincerely, Barbora Fagan Guest Relation Specialist

Dear Tristan, Thank you so much for your lovely review! We’re delighted to hear that you had a wonderful stay and enjoyed our renovated rooms, convenient location, friendly staff, and varied breakfast selection. It’s always great to know when our guests feel well taken care of. We hope to welcome you back again on your next visit to Prague! Sincerely, Barbora Fagan Guest Relation Specialist

Dear Bianca, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our hotel clean and our staff friendly and helpful. It is wonderful to know that you enjoyed the variety of our breakfast and appreciated the convenience of our water refill stations. We look forward to welcoming you back on your next visit to Prague very soon! Sincerely, Barbora Fagan Guest Relation Specialist

Dear Aniek, Thank you for taking the time to share your experience at ibis Praha Wenceslas Square. We are delighted to hear that you enjoyed the convenience of our location and that you found your room to be clean and well-decorated. Our aim is to provide a comfortable and welcoming environment for all our guests. We sincerely apologize for the discomfort you experienced due to the firmness of the mattresses. We understand that comfort is a personal preference, and we regret that we were unable to provide an alternative solution during your stay. Our front desk team strives to assist guests to the best of their abilities, and we appreciate your feedback as it helps us to enhance our services in the future. Should you choose to stay with us again, we encourage you to reach out to our team for any specific requirements you may have, as we always aim to accommodate our guests as much as possible. Your satisfaction is important to us, and we hope to provide you with a more comfortable experience in the future. Sincerely, Barbora Fagan Guest Relation Specialist

Dear K, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our convenient location and the cleanliness of your room, as well as our friendly staff. We acknowledge your feedback about the breakfast pricing and will take it into consideration. We strive to provide quality services, and your input is invaluable for our continuous improvement. We hope to welcome you back for another pleasant stay at the Ibis Hotel Wenceslas Square. Sincerely, Barbora Fagan Guest Relation Specialist