Dear Pascual, Thank you very much for your lovely and detailed feedback! We are happy to hear that you and your family found our hotel comfortable and well located and that you enjoyed your stay with us. I especially loved reading your comments about our sustainability efforts. It is wonderful to know that you noticed the food waste information at breakfast and appreciated our filtered water stations on each floor. Small changes can make a difference, so it means a lot to us when our guests notice them too. Thank you also for your feedback regarding the Wi-Fi connection. We appreciate you mentioning both the speed and ease of access. Thank you for your 9/10 recommendation, Pascual. We hope to welcome you and your family back to Prague again! Kind regards, Jana Guest Relations Specialist

Dear Gonzalo, Thank you very much for your wonderful review! We are happy to hear that you had such a positive stay with us and especially appreciated our location and cleanliness. It is lovely to see your 100/100 overall rating and your 10/10 recommendation – this really means a lot to our team. Thank you for choosing ibis Praha Wenceslas Square and for being a member of ALL. We hope to welcome you back again on your next visit to Prague! Kind regards, Jana Guest Relations Specialist

Dear A., Thank you very much for taking the time to share your feedback with us. We are happy to hear that overall you had a good stay and appreciated our convenient location. At the same time, we are sorry that the cleanliness of the bathroom was not up to the standard you expected. Cleanliness is very important to us, and we appreciate you bringing this to our attention so we can share your feedback with our housekeeping team. Thank you again for staying with us. We hope to have the opportunity to welcome you and your family back to ibis Praha Wenceslas Square and provide you with an even better experience next time. Kind regards, Jana Guest Relations Specialist

Dear Maria, Thank you very much for sharing your experience with us! We are happy to hear that you had a comfortable stay and especially enjoyed our beds and water dispensers. Having fresh still and sparkling water available at any time is a small detail that we are very happy our guests appreciate. Thank you as well for mentioning the noise you experienced during the night. We are sorry that it disturbed your rest and appreciate you bringing it to our attention. It is also wonderful to see your 100/100 rating for our sustainability efforts! Thank you for choosing ibis Praha Wenceslas Square and for being a member of ALL. We hope to welcome you back on another visit to Prague. Kind regards, Jana Guest Relations Specialist

Dear Mercedes, Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay and that our team could accommodate your request for a late check-out until 5:00 pm. It is wonderful to know that this helped make your travel plans more comfortable. At the same time, we are sorry to learn that your room was not serviced on one of the days during your stay. We understand how important it is to return to a clean and refreshed room, and we apologize for the inconvenience this caused. Thank you once again for your valuable feedback. We truly appreciate it and hope to have the pleasure of welcoming you back to ibis Praha Wenceslas Square in the future. Kind regards, Jana Guest Relations Specialist

Dear Xavier, Thank you very much for taking the time to share your feedback with us. I am pleased to hear that you enjoyed our location and had a comfortable three-night stay with us. It is also lovely to know that you appreciated the service provided by our reception team. At the same time, thank you for sharing your comments regarding the bathroom and the room ventilation during the summer period. During these exceptionally hot days, we are doing our very best to make sure our air conditioning works as effectively as possible and provides the comfort our guests expect. We truly value this kind of feedback, as it helps us better understand our guests’ comfort and the areas where we can continue to improve. Thank you once again for your review and for choosing ibis Praha Wenceslas Square. We hope to have the pleasure of welcoming you back again in the future. Kind regards, Jana Guest Relations Specialist

Dear Patricia, thank you for taking the time to share your feedback with us. I am pleased to read that you appreciated the friendliness of our team and enjoyed the breakfast during your stay. At the same time, I sincerely regret that you did not feel the overall experience represented good value for money. During long weekends and periods of high demand in Prague, room rates may be significantly higher due to seasonal occupancy levels. However, I fully understand that guest expectations naturally increase accordingly. Please also accept my apologies regarding the towels and the inconvenience of having to repeatedly request them. This certainly should have been handled more consistently by our housekeeping team. Thank you once again for your honest feedback. We truly appreciate your comments, as they help us identify areas where we can improve the guest experience further. Warm regards, Barbora Fagan Guest Relation Specialist

Dear Laura R., Thank you for taking the time to share your positive experience at ibis Praha Wenceslas Square. We are delighted to hear that you found our location convenient, allowing you to explore the beautiful sights of Prague, including the nearby Wenceslas Square and Old Town Square. We appreciate your understanding regarding the size of the rooms and bathrooms. Our accommodations are designed to provide a cozy atmosphere for guests who are primarily looking for a comfortable place to rest after a day of exploration. It is wonderful to know that you found the bed to be comfortable; a good night's sleep is essential for any traveler. Moreover, I am pleased that you enjoyed our breakfast offerings. We strive to provide a diverse selection, including vegan options, to cater to the varied preferences of our guests. Your recommendation means a lot to us, and we are grateful to have had the opportunity to host you during your visit to Prague. We hope to welcome you back in the future for another enjoyable stay. Sincerely, Barbora Fagan Guest Relation Specialist

Dear Manuela, Thank you for your kind words regarding your recent stay at ibis Praha Wenceslas Square. We are delighted to hear that you found our location convenient, enjoyed the modern decor, and appreciated the comfort of our facilities. It is also wonderful to know that our breakfast offerings met your expectations and that our staff made a positive impression. Your feedback is greatly valued, and we hope to welcome you back in the future. Sincerely, Barbora Fagan Guest Relation Specialist

Dear Jorge L., Thank you for your kind words regarding your recent stay at ibis Praha Wenceslas Square. We are delighted to hear that you found our hotel comfortable and appreciated the friendliness of our staff. Your recommendation means a lot to us, and we strive to provide exceptional experiences for all our guests. We look forward to welcoming you back in the future. Sincerely, Barbora Fagan Guest Relation Specialist

Dear Juan, Thank you for your wonderful feedback. We are thrilled to hear that you had a fantastic experience during your stay at ibis Praha Wenceslas Square. Our team strives to provide exceptional service and a comfortable environment for all our guests. We look forward to welcoming you back in the future. Sincerely, Barbora Fagan Guest Relation Specialist

Dear Carlos, Thank you for your kind feedback. We are delighted to hear that you had a positive experience during your stay with us at ibis Praha Wenceslas Square. Our team strives to provide excellent service and comfort to all our guests, and it is gratifying to know that we met your expectations. We look forward to welcoming you back in the future. Sincerely, Barbora Fagan Guest Relation Specialist

Dear Alexia, Thank you for your kind words regarding your recent stay at ibis Praha Wenceslas Square. We are pleased to hear that you enjoyed our convenient location and found our facilities, such as the complimentary water machines on each floor, to your satisfaction. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future. Sincerely, Barbora Fagan Guest Relation Specialist

Dear Juan, Thank you for your kind words regarding your recent stay at ibis Praha Wenceslas Square. We are pleased to hear that you found our hotel to be cozy, clean, and conveniently located. Your feedback about the shower is appreciated; we always strive to maintain our facilities, and we will look into this matter. We look forward to welcoming you back on your next visit. Sincerely, Barbora Fagan Guest Relation Specialist

Dear Jesus, Thank you for your kind words regarding your recent stay at ibis Praha Wenceslas Square. We are delighted to hear that you found our hotel comfortable and conveniently located. It is also wonderful to know that you enjoyed our extensive buffet breakfast. We strive to provide a valuable experience for our guests, and your feedback is greatly appreciated. Sincerely, Barbora Fagan Guest Relation Specialist