Mensagem informativa

Hotel Novotel Lille Centre Gares 4 estrelas

Nota clientes Avis 4.4/5 5.148 comentários

Hotel aprovado por ALLSAFE

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Quarto 1

Número de pessoas
Idade das crianças

Garantia do melhor preço

Como funciona?
Accor Live Limitless

Grátis: torne-se membro

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Novotel Lille Centre Gares
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+ 20 Serviços

Extras do hotel

  • Aprovação ALLSAFE pelo Bureau Veritas

  • Sala de reuniões para seis pessoas para reservas de meio dia

  • A apenas dois minutos da Lille Flandres e a cinco minutos da Lille Europe

  • Ponto de aluguer de bicicletas self-service a 100 m de distância

  • Sala de fitness e área de jogos interior para crianças

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in desde as 12h00

Check-out até às 12h00

Serviços a pagar

Serviços e informações práticas
  • Check-in online
  • Wi-fi/Acesso à Internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais permitidosServiços a pagar
  • Serviço de babá, sob pedidoServiços a pagar
  • Ar condicionado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • CHECK-OUT TARDIO ATÉ ÀS 17:00Serviços a pagar
  • Lavagem a seco/serv. passadeiraServiços a pagar
Catering
  • Pequeno-almoçoServiços a pagar
  • 1 Restaurante(s)
  • 1 Bar(es)
  • Serviço de quarto
Lazer e atividades
  • Sala de ginástica
  • Serviço de babá, sob pedidoServiços a pagar
Serviços empresariais
  • 1 Sala(s) de reunião
  • Área de Internet (Macintosh)
  • Business center self-service
  • Servicio disponible fotocopia/impresión

Localização do hotel

Novotel Lille Centre Gares

49 rue de Tournai
59000 lille
frança

Tel: +33328386700

Fax: (+33)3/28386710

Check-in desde as 12h00

Check-out até às 12h00

  • TRANSPOLE :  LILLE FLANDRES

  • TRANSPOLE :  M1 M2 LILLE FLANDRES

  • TRANSPOLE :  T1 T2 LILLE FLANDRES

  • De avião

    LESQUIN A 7 km / 4,35 milhas

  • De comboio

    LILLE FLANDRES A 0,2 km / 0,12 milhas

GPS:50.634167, 3.07411

As nossas opções de alojamento

Com um design contemporâneo e totalmente modular, os amplos quartos Novotel são verdadeiros espaços de habitação e podem ser adaptados a todas as necessidades. Escolha o quarto Executive e desfrute do conforto adicional de roupão de banho, chinelos, café Nespresso e minibar gratuito.

Quarto Classic com 1 cama dupla e 1 sofá-cama individual

  • Número máx. de pessoas: 4
  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • Utensílios para chá/café
  • TV por satélite/cabo a cores(...)

Quarto Executive com 1 cama dupla e 1 sofá-cama individual

  • Número máx. de pessoas: 3
  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • Utensílios para chá/café
  • TV por satélite/cabo a cores(...)
Quartos

Os nossos restaurantes e bares

GOURMET BAR

Tipo de cozinha: Francês

Desfrute de uma nova experiência gastronómica no Gourmet Bar. Do menu deste novo espaço constam hambúrgueres, especialidades regionais e simpatia. Venha conhecer ainda hoje!

Almoço

12:00 - 14:30

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Jantar

19:00 - 22:30

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

BAR

Foto não contratual

Um espaço aberto perfeito para descontrair, com um ambiente acolhedor típico do norte. Para uma reunião de negócios ou uma bebida com os amigos no bar ou no terraço, temos tudo o que necessita para desfrutar de um momento agradável.

Almoço

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Jantar

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 1

  • Tamanho máximo: 15

  • Capacidade máxima: 6 pessoas

Descobrir mais

Avaliações dos nossos clientes sobre o
Novotel Lille Centre Gares

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.4/5

5.148 comentários

tripadvisor

Classificação do TripAdvisor 4.0/5

925 comentários

Nice staff, good location by Flandres station and a few minutes from city center

Nota Tripadvisor 4.0/5

DeniZinho Business - 12/11/2019 Avaliação com certificação TripAdvisor

Hotel is nicely located, next to Flandres train station. Only a few minutes away from city center by walk. Very friendly staff, warm welcome, Good bar with nice choice of beers and spirits. Simple but nice restaurant.

Special Anniversary Weekend

Nota Tripadvisor 1.0/5

Kate272015 Couples - 17/10/2019 Avaliação com certificação TripAdvisor

Location is perfect, but that is it. Service is very poor. They forgot to give us a welcome drink. Room was terrible, super dirty. Window was broken, safe was broken, ventilation in the bathroom broken, no cups, no spoons, no pens/notebooks, peephole broken, curtains super dirty...Breakfast very poor, no choice, no vegetables at all. No idea why they present themselves as a 4-stars hotel, worse than Ibis Budget from the same chain! Shame! Don’t waste your money!

Simpatia e eficacia

Nota clientes Avis 4.5/5

Vitorina C. Negócios - 18/09/2019 Comentários confirmados de ALL

Boa recepção, simpatia.

Convenient and modern facility for overnight stay during long distance train journeys

Nota Tripadvisor 5.0/5

AlexH-0314 Couples - 09/07/2019 Avaliação com certificação TripAdvisor

About ten minutes gentle walk after getting off train at Lille Europe station and about three minutes the following morning to Lille Flandres for onward travel. Close enough to old town to be able to explore on foot. Clean, modern room with comfortable bed, tea and coffee making facilities and minibar. Clean and practical bathroom. Had pleasant, reasonably priced evening meal with drinks, served by friendly and attentive staff. Good selection of food available for breakfast.

Dear AlexH-0314, We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine

Warm welcome for this Hotel located close to Lille Flandres station

Nota Tripadvisor 4.0/5

DeniZinho Business - 14/04/2019 Avaliação com certificação TripAdvisor

Good hotel, friendly staff, nice bar and restaurant. Good food, with a wide choice of beers and alcohols and right recommendations from barman! Handy location for train travelers. Only 10 minutes walk from beautiful city center.

Dear DeniZinho We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine

Ambiance sympa, chambre comfortable, service impécable

Nota clientes Avis 5.0/5

Nicolas Famílias - 29/12/2018 Comentários confirmados de ALL

Pessoal extremamente atencioso, hotel muito confortável, caté da manhã variado e ótima localização. Hotel a ser revisitado!

Cara Senhora D., Agradecemos pelo comentário deixado apos sua estadia no Novotel Lille Centre Gares. E com prazer que recebemos suas felicitações, tanto em relação à qualidade do quarto que lhes foi dado mas também ao nosso buffet de café da manhã. Não deixaremos de compartilhar seus comentários com toda nossa equipe, sua satisfação sendo a melhor recompensa para os nossos colaboradores. Na expectativa de acolhe-la novamente, queira aceitar os nossos melhores cumprimentos. Cordialmente, Paula

Poor, third rate and no management

Nota Tripadvisor 1.0/5

Andrew G Business - 08/07/2018 Avaliação com certificação TripAdvisor

Middle of summer and the hotel decide to refurbish their air conditioning system. Not only is there no air conditioning but instead of telling you when you are checking in the hotel seem to think that if they don't tell you then maybe you will just not notice! After I had unpacked and did notice then when I called down to reception the lady said - well I can move you to another hotel. It was too late so I had a hot sweaty night in a noisy room. No point complaining to Accor as they do not care as i have learnt from past experience. Must remember to try to go to the smaller hotels where there is a chance of them caring a little.

Dear Andrew, Thank you very much for taking the time to let us know about your experience at the Novotel Lille Centre Gares. Our staff is sorry to hear that your stay did not go as expected and expresses its sincerest apologies for both the air conditioner being refurbished during your stay but also for the way the situation was handled. Auxiliary fans, as well as other items, can be borrowed from the reception upon request. If you encounter any issues during a next stay, please don't hesitate to let us know so we can fix it and provide you with a better quality service. At Novotel, your feedback is very important to us. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good hotel close to station and city center

Nota Tripadvisor 4.0/5

DeniZinho Business - 25/12/2017 Avaliação com certificação TripAdvisor

Welcoming staff, good breakfast, good rooms, walking distance from beautiful city center (Grand place, place du theatre...). Many excellent restaurants close-by, walking distance as well. A riskless choice !

Excelente

Nota clientes Avis 5.0/5

Anónimo Viajante individual - 02/06/2017 Comentários confirmados de ALL

Excelente

Trip to the Euros

Nota Tripadvisor 5.0/5

RJM1968 Family - 06/07/2016 Avaliação com certificação TripAdvisor

Excellent service from the staff at the Novotel, they helped with any of our queries especially around car parking and where to go within Lille, we really enjoyed our stay. It is close to the Centre which was also good for our particular trip.

Dear RJM1968, We are glad to read that you enjoyed staying at the Novotel Lille Centre Gares and we were actually happy to help you during your stay. We hope to see you again ! Kind regards Sarah

Friendly hotel near the train stations

Nota Tripadvisor 5.0/5

DarkHorseParis Couples - 20/04/2016 Avaliação com certificação TripAdvisor

Very helpful and friendly reception. Room service was nice food and well presented. Breakfast typical Novotel, the risk is to eat too much! Old-style Novotel room was clean and quiet and we got an upgrade. Hotel well situated for the two main train stations and walking distance from town centre. But the area immediately surrounding the hotel is not very lovely.

Dear Sir or Madam, We thank you for your nice comment. We are so glad to read your satisfaction, it is a real pleasure to know that you enjoyed your stay with us. We hope to be lucky enough to welcome you again ! Sincerely yours Sarah

Too expensive

Nota Tripadvisor 3.0/5

pekal2015 Business - 29/04/2015 Avaliação com certificação TripAdvisor

The hotel is far to expensive for the experience offered. The room I had was ok though but definitely not clean. The carpet need a proper cleaning. But far the worst is the breakfast, too sweet and the hot food is not even warm. The quality of this Novotel hotel is nothing compared to Other Novotel hotels in Asia. The people at the frontdesk though were very polite and helpful. I am sorry to say but it most likely that I will not return to this hotel. PK

Dear Guest, We thank you for having taken time to announce us your opinion concerning your stay in Novotel Lille Centre Gares. We are sorry the the level of the service was not up to your waits, and we ask you to accept our most sincere excuses. Lookin forward to the pleasure to receive you again in our hotel. Yours Valériane

Overall Good!!

Nota Tripadvisor 3.0/5

CafeGreek Family - 03/04/2015 Avaliação com certificação TripAdvisor

Stayed here in Feb 15 with my family there was a group of 9 including small children, therefore was booked in advance and requests also put in well in advance. However the overall customer service lets them down, as requests were not sorted in advance. Had issues with one of the reception staff, whos grasp of English was not great. Rooms were big however we were allocated the 7th floor which whilst spacious the bathroom is yet to be renovated. Also foul smell in corridors like rotting gutters and also in some of the rooms dooes not help as there is a gym there, avoid the 7th floor. Breakfast was good and location is ok, however you do have to go passed the train station which has many tramps, beggars etc. Would stay again however they really need to improve there customer service and also there English. Saying that one member was staff Asma was excellent and tried her best when I had issues with here other colleague whom was the responsible and was not helpful at all.

Dear CafeGreek, Thank you for taking the time to tell us about your experience at the Novotel Lille Centre Gares. I am sorry aht your experience did not meet your expectations, please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valériane

Visit to Lille

Nota Tripadvisor 4.0/5

nickl433 Business - 24/03/2015 Avaliação com certificação TripAdvisor

Very comfortable hotel in perfect location for the train stations and easy access to the town centre . Unfortunately my colleague had to book elsewhere because of poor parking options.............quite pleasing to have superior levels of service compared to the poor service I am accustomed with from some of the Parisian hotels .

Dear Nickl433, We thank you for having chosen the Novotel Lille Centre Gares as your stay in our beautiful city ! We are delighted that your stay pleased you and would be delighted to welcome you again during your next passage in Lille ! Sincerely, Valériane

Excellent

Nota Tripadvisor 5.0/5

Traveller9999999 Family - 18/02/2015 Avaliação com certificação TripAdvisor

Was surprised by how good this hotel was. It's conveniently close to the two main stations in Lille as well as the town centre. Comfortable, quiet rooms, a good bar and an excellent breakfast, as well as Wifi that actually works, properly, and free of charge.

Dear Guest, It is very considerable to read your comment, thank you very much ! Hoping to welcome you during your next stay in Lille, Best Regards Valériane

Stopover

Nota Tripadvisor 4.0/5

61Anon Solo travel - 11/10/2014 Avaliação com certificação TripAdvisor

Very helpful and welcoming receptionist. Unfortunately being a Sunday the restaurant was closed, but a small selection of food was available in the café/bar. Was given the option of a room with a bath or shower.

Dear Guest, Thank you very much for your very good comment, further to your stay in the Novotel Lille Centre Gares. Such returns encourage us to continue still and still to satisfy you ! We hope have the pleasure to welcome you very soon, Kind Regards Valériane

Lille Xmas 2013

Nota Tripadvisor 5.0/5

Alan F Family - 18/12/2013 Avaliação com certificação TripAdvisor

Great hotel to stay in, close to all amenities, clean, helpful staff. One (very) minor gripe would be the layout of the eating area - chaotic at breakfast time, but could be much better with just a few small changes

Good location, friendly and helpful staff and good breakfast

Nota Tripadvisor 4.0/5

JND1964 Friends getaway - 06/11/2013 Avaliação com certificação TripAdvisor

I would definitely recommend this hotel when in Lille. It was just behind Lille Flandres and Lille Europe station. The staff is friendly and helpful. However, I needed to convince them (with proof), that I was entitled to a welcome drink with the Accor Silver Card, as well as the late check out in case of availability. But they accommodated both requests without problems. It was only a question of training and I can't blame the staff of the front desk for that

below average

Nota Tripadvisor 2.0/5

747kees V Family - 23/10/2013 Avaliação com certificação TripAdvisor

Service by staff was fine. Our booking for a family of 4 was in their system a booking for 2 adults. No probleem, the room had a sleepcouch. perfect for the kids. The real probleem was the airco in the room. it was just to hot, even with the thermostaat set on the lowest, it stayed verry warm in the room. We all had a bad night. That combined with the tact that the hotel is nothing special and the roomprice makes it not a hotel tot return too.

Good location

Nota Tripadvisor 4.0/5

Safia G Business - 24/06/2013 Avaliação com certificação TripAdvisor

The location was right next to Lille Europe train station which was excellent because I walked from the train station to the hotel. It is walking distance from all the main downtown attractions. The hotel has a computer in the lobby which was great because I didn't bring my laptop and needed the internet.

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