イビスバジェットブリュッセルエアポート 1 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 747 件のレビュー

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Bessenveldstraat 17C, 1831 ディーゲム, ベルギー

説明

ホテルのその他の情報

  • 187 guest rooms

  • ウェブコーナー、無料Wi-Fi全館完備

  • レストラン「イビスキッチン」でディナーをお楽しみください

  • 屋外および屋内駐車場

  • お手頃価格の朝食ビュッフェ

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ホテル所在地

イビスバジェットブリュッセルエアポート

Bessenveldstraat 17C
1831 ディーゲム
ベルギー

GPS:50.882787, 4.437716

電話番号
ファックス +32 2 709 55 95

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • 全館禁煙

IBIS RESTAURANT

非契約写真

ibis restaurant

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  747 件のレビュー

トリップアドバイザーの評価  3.2/5  1,492 件のレビュー

お客さまの声 4.0/5

Noritaka K. ファミリー - 確認済みレビュー すべて

家族向けに2部屋目を割引してもらえるのはとてもありがたかった。

Noritaka Kishi様 この度は貴重なフィードバックをお寄せいただき、誠にありがとうございます。 ご家族でのご滞在で、2室目の割引をご活用いただけたとのこと、嬉しく拝見いたしました。また、館内の清潔さについても好評価いただき、ありがとうございます。 一方で、お部屋に冷蔵庫のご用意がなく、ご不便をおかけし申し訳ございませんでした。設備につきましては、より快適にお過ごしいただけるよう、今後も見直しを進めてまいります。 アクティビティのご利用や周辺施設の利便性なども含め、次回のご滞在がより快適なものとなりましたら幸いです。 またのお越しを心よりお待ちしております。 Karim Haraké, General Manager

Good hotel close to airport

トリップアドバイザーの評価 5.0/5

Trail51871063087 トリップアドバイザー認証口コミ

Stayed here before my early morning flight from Brussels airport. I love that it's so close to the airport! Reasonable priced. Comfortable rooms.

Dear Guest, Thank you for choosing our hotel and for taking the time to write a review. We are thrilled to hear you enjoyed your stay before your early flight. It was great that you found our rooms comfortable and our rates reasonable. We also appreciate your kind words about our convenient location near the airport. The entire team look forward to seeing you again in the future. Kind regards, Karim Haraké, General Manager

Great customer service

トリップアドバイザーの評価 4.0/5

Cruiser714279 トリップアドバイザー認証口コミ

I was very impressed with the high standard of service at this hotel. During my stay, I encountered a minor concern, which I reported to the team. The matter was handled with excellent communication, professionalism, and efficiency by the hotel Manager Mike. He responded promptly, kept me updated throughout, and ensured the issue was resolved quickly and to a very high standard. This experience gave me great confidence in the hotel’s commitment to guest care and service quality. It is reassuring to know that concerns are taken seriously and dealt with proactively. Overall, my stay was very comfortable, and I would be pleased to recommend this hotel to others seeking a well-managed and customer-focused experience.

Dear Guest, Thank you for such positive feedback following your recent stay. We appreciate your recognition of our team's responsiveness when addressing your needs during your stay. Manager Mike and our staff strive to resolve matters promptly while maintaining clear communication. We regret any inconvenience caused by the initial concern you experienced. Our team remains available around the clock to assist guests directly with any needs that may arise. It's wonderful to know you found your stay comfortable overall, and we're particularly grateful for your recommendation to other travelers seeking reliable accommodation. We look forward to seeing you again in the future. Best wishes, Karim Haraké, General Manager

As a girl do not recommend

トリップアドバイザーの評価 2.0/5

Maps03176915714 トリップアドバイザー認証口コミ

Hotel room was okay but there was no ac even though it was one of the hottest seasons in belgium. The reception desk was almost always empty. The hotel was also very far away from the center and the public transport from the hotel to the city center was minimal. Altogether the place was very sketchy and there were lots of catcalling even right outside the hotel. As a young girl i would not advise going there and to definitely get back to the hotel when theres still light outside because during nighttime its extremely scary and dangerous. When we were walking back to the hotel a bit later in the evening we got stalked. Also there was no mini fridge so you cant have any type of food that requires refrigeration. If i had the choice a wouldn’t go there again even though the price was cheap.

Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to know that you found your accommodation satisfactory during your visit. We sincerely apologize that your stay did not fully meet your expectations. Our reception team maintains regular presence at the front desk, with staff members always reachable to assist guests with any concerns. While our establishment does not feature air conditioning, which is clearly stated in our property description, we acknowledge your feedback about comfort during warm weather. The safety and well-being of our guests is our utmost priority, with security cameras monitoring the premises and our team available 24/7 to address any security concerns. Our property offers convenient public transportation options, including dedicated airport lines and regular bus services connecting to the city center. Finally, we are glad that you found our rates to be competitive, reflecting our commitment to delivering value to our guests. We hope to be able welcome you back on a future visit. Kind regards, Karim Haraké, General Manager

Ibis Budget Brussels airport. How to make you upset in 5 mn

トリップアドバイザーの評価 1.0/5

Yohanes71 ビジネス - トリップアドバイザー認証口コミ

Rooms ok. Breakfasts ok. But the receptionist behind her desk was the worst person I never seen at that position. So rude with all the clients coming to check in or to ask information. I will always remember her. Really chocked. Will never come back

Dear Yohan, Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience with our reception staff. Our goal is to provide a warm and efficient service to all our guests, and it is clear that we fell short in this instance. We are reviewing your comments with our team to ensure our usual high standards going forward. We understand that first impressions are crucial, and we regret that we did not make a positive one on this occasion. Your comfort and satisfaction are paramount to us, and we are disappointed that we did not demonstrate this during your interaction at check-in. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Karim Haraké, General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 861 件のレビュー 6.8/10 ロケーション
  • 1,097 件のレビュー 5/10 客室
  • 778 件のレビュー 7.2/10 サービス
  • 18 件のレビュー 7.1/10 インターネット
  • 616 件のレビュー 3.2/10 快適さ
  • 463 件のレビュー 6.4/10 清潔さ
  • 455 件のレビュー 5.4/10 お値打ち度
  • 367 件のレビュー 5.7/10 朝食

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