Hotel Novotel Manchester Centre 4 estrelas

Nota clientes Avis (Classificação ALL) 4.4/5 7.473 comentários

Hotel aprovado por ALLSAFE

Mensagem informativa

Novotel Manchester Centre
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+ 19 Serviços

Extras do hotel

  • An ALLSAFE Clifton certified hotel

  • Bar elegante e acolhedor para bebidas e snacks

  • Área de jogos com mesa interativa e jogos de computador para as crianças

  • Sete espaços flexíveis para eventos que funcionam

  • A 15 minutos a pé de Piccadilly, paragem de autocarro à porta do hotel

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Localização do hotel

Novotel Manchester Centre

21 Dickinson Street
M1 4LX manchester
united kingdom

Fax: (+44)161/2352210

Check-in desde as 15h00

Check-out até às 12h00

  • ALL NATIONAL ROUTES:  CHORLTON STREET

  • MANCHESTER AIRPORT:  104/105 PRINCESS STREET

  • SALFORD QUAYS TO PICCADILLY:  METRO LINK ST PETERS SQUARE

  • De avião

    MANCHESTER INTL A 10 km / 6,21 milhas

  • De barco

    HOLLYHEAD A 100 km / 62,14 milhas

  • De barco

    LIVERPOOL A 55 km / 34,18 milhas

  • De helicóptero

    BARTON AERODROME A 10 km / 6,21 milhas

  • De helicóptero

    MANCHESTER INTERNATIONAL AIRPORT A 10 km / 6,21 milhas

  • De comboio

    PICCADILLY STATION A 1 km / 0,62 milhas

  • De comboio

    VICTORIA STATION A 2 km / 1,24 milhas

GPS:53.476767, -2.241501

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

EXCHANGE FOOD AND DRINK LOUNGE

Estimule o seu palato no Novotel. Desfrute de pratos locais e internacionais simples, mas autênticos, num ambiente descontraído.Quer pretenda comer ou apenas pedir uma bebida, o restaurante tem aquele toque especial que apenas encontrará no Novotel.

As nossas opções de alojamento

Espaçoso, de design contemporâneo e perfeitamente modulável, o quarto Novotel é um verdadeiro espaço para viver, adaptando-se a todas as exigências.

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 8

  • Tamanho máximo: 80

  • Capacidade máxima: 90 pessoas

  • Capacidade máxima para banquetes: 50 pessoas

Descobrir mais

Avaliações dos nossos clientes sobre o
Novotel Manchester Centre

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.4/5

7.473 comentários

Classificação do TripAdvisor 4.0/5

2.200 comentários

2021 Certificado de Excelência do TripAdvisor
Certificado de excelência 2021

Generally Good, but a few faults

Nota Tripadvisor 4.0/5

Alan W 21/12/2021 Avaliação com certificação TripAdvisor

Room was well presented. Reception was efficient and quick. Room seemed fresh on entry. Ample shelving space, but np valuables safe. Bed was comfortable. There was no computer table, although on this occasion I did not need one. Breakfast and evening meal were good.

Very enjoyable stay.

Nota Tripadvisor 5.0/5

peterfarrell77 14/10/2021 Avaliação com certificação TripAdvisor

Nice clean & spacious room. Really well located hotel in the city centre. Very good food for dinner and breakfast. Paid for a late checkout too which was handy as I had a late flight home. Will return

Rooms only serviced every 3 days!

Nota Tripadvisor 3.0/5

wrightsgsy 23/09/2021 Avaliação com certificação TripAdvisor

Having stayed at many Novotels throughout the world, my recent stay at the Novotel Manchester Centre was probably one of the poorest experiences I have had when staying at any Novotel. Whilst the hotel is well situated and staff were friendly, I was told when I enquired as to why my room had not been made up after our 1st night that due to COVID rooms were now only being serviced every 3 days. This information should have been shared at time of booking or at the very least when we checked in. Towels were not changed, beds not made, tea/coffee not replaced and I would not expect to have to ask for toilet paper in a hotel of this standard, Disappointing overall..

Conveniently placed hotel

Nota Tripadvisor 3.0/5

Tour50622849500 14/09/2021 Avaliação com certificação TripAdvisor

Adequate and convenient stay. We were able to take our small dog who settled well. The room was spacious & the facilities were good. Was nice to be able to use the gym. Breakfast was buffet style & adequate would probably suit most people but we would have liked more of a variety of fresh fruit.

Awful experience

Nota Tripadvisor 2.0/5

tylercristal3 12/08/2021 Avaliação com certificação TripAdvisor

Original room (337)was set out as a double instead of a twin room! Check-in was horrendous 40min in a qué with 1 member of staff on! Was allocated room (336) had stains on carpet, toilet door was loose/broken nearly got trapped in toilet! Bathroom small mirror had large crack across the middle which is a health & safety issue! Especially if the glass was to fall out & land on someone's foot you'd have a lawsuit on your hands! Towels were clean but when opened up they were all stained not very nice for your guests! The room & bathroom had loads of midgies/flies which bit us. The bedding was heavily starched which made us itch so we had to sleep on top of the beds! Also didn't sleep in the night with the noise with people shouting & slamming doors!This has put me off from staying at Novotel ever again

Great place to stay

Nota Tripadvisor 5.0/5

GJGP 05/08/2021 Avaliação com certificação TripAdvisor

Excellent breakfast, excellent location, excellent room, excellent staff. Sauna and Steam room, gym excellent. Very quiet at night too. many of the sites were within walking distance, the Village was nearby

Disappointing

Nota Tripadvisor 2.0/5

geoffkemp50 04/08/2021 Avaliação com certificação TripAdvisor

Stayed at Novatel M/c city centre, room wasn't very clean, they checked another couple in to our room on our 2nd night, breakfast we had to ask for cups and plates, won't stay again, they blamed the room not being clean on Covid, which should be the opposite

Great, safe stay

Nota Tripadvisor 5.0/5

Ewen B Business - 26/07/2021 Avaliação com certificação TripAdvisor

In Manchester for the night and stayed at the Novotel. Check out was friendly and efficient. The room was spotless and very comfortable. The hotel reception and bar areas had plenty of sanitizers etc so I felt completely safe during my visit. Great location for restaurants etc. I would certainly recommend.

NOVOTEL, A REALLY GREAT STAY.

Nota Tripadvisor 5.0/5

whaman12918 Business - 06/03/2021 Avaliação com certificação TripAdvisor

Novotel Manchester Centre is from the moment you enter a hotel that makes every effort to care for the customer.The staff are exceptionally pleasant and helpful.The rooms are top notch.The heating is very good. The TV reception is very good and the WiFi as well. The food choice is very good and the service spot on.Thanks to the management and staff for making my stay very enjoyable

Great hotel in the heart of the city

Nota Tripadvisor 5.0/5

Jacob F Business - 24/11/2020 Avaliação com certificação TripAdvisor

Wonderful stay in this great hotel located in the heart of the city. Highly recommended! Very professional staff and great lobby. Can't wait to return once the lockdown is over to enjoy it more. I have nothing else to say but the bloody thing asks me to keep typing:D

Medical emergency

Nota Tripadvisor 5.0/5

devlinfam1 02/11/2020 Avaliação com certificação TripAdvisor

While staying at Novotel Manchester my wife had a serious medical emergency. Everyone involved with the hotel was amazing. They were so helpful and looked after my wife getting medical help and to hospital. They looked after her personal things until I could get over from Ireland. When I arrived at the hotel they were helpful and friendly. Thank you so much Novotel Manchester city centre.

Could not be better!

Nota Tripadvisor 5.0/5

Pioneer30709766178 24/10/2020 Avaliação com certificação TripAdvisor

We were moved from the IBIS next door - what a move, the hotel was clean, spacious and the rooms were so clean! Unfortunately one of the family became extremely ill and required life saving intervention, the hotel staff couldn't have been any better - they organised an ambulance, took care of the luggage and helped out so much - they were amazing Thankyou so much!!!

Really Good Quality Hotel

Nota Tripadvisor 5.0/5

305cfc Business - 28/09/2020 Avaliação com certificação TripAdvisor

Not my preferred brand but was complete surprised and won over by how good the Novotel Manchester Centre is. Gone are the old Novotel days and was really pleasantly surprised by the modern decor and just generally how decent the hotel looked and felt throughout. I stayed in an exec room and the quality of everything was great. Location of the hotel is great, as it says central in Manchester City centre so 10 minutes in all directions to anywhere you want to get to by a walking. I would definitely stay there again without hesitation as the staff were generally quite excellent in these COVID times and a pleasure to communicate with. To the fellow guests, please wear a mask for those without an exception, respect not only the staff but also the other guests!

Excellent value

Nota Tripadvisor 5.0/5

gles t 28/09/2020 Avaliação com certificação TripAdvisor

We booked a junior suite for not much more than a normal double. It may be because there were not many people staying in the hotel but the value was excellent. Two TV's so no arguing over what to watch. The suite was otherwise basic. The shower was powerful. We didn't eat in as we wanted to taste food from nearby eateries. Due to the times we are in at the moment the room was not serviced daily. However, when we needed extra coffee pods reception organised them. The hotel is a short walk to Canal Street and a little further to the main shopping centre and there wasn't any noise from external sources, or indeed from within the hotel.

Great!

Nota Tripadvisor 5.0/5

hanalouise1996 11/03/2020 Avaliação com certificação TripAdvisor

Clean spacious and almost homely feel very welcoming an packed full with essential in rooms from music speakers huge TVs big spacious beds clean large bathroom close to arnedale shopping centre fab shops great bars and night life nearby and resteraunts a great stay highly recommend worth the price!

Dear hanalouise1996, We very much appreciate your comments regarding your stay at Novotel Manchester Centre. We are very happy that you had a good experience with us and that our hotel location was convenient for you during your stay. Kind Regards, Dianne Caldino Novotel Manchester

ONE NIGHT STAY

Nota Tripadvisor 5.0/5

Trevor N 09/03/2020 Avaliação com certificação TripAdvisor

Have stayed here before, very nice hotel. Upgraded to executive room, good size T.V,coffee machine,Bose music box, nice rain shower,usual Accor toileteries. Reception staff very pleasant and professional .,slight misunderstanding re free drink ...but soon sorted, close to St Peters metro stop and town hall area of Manchester, would stay again and recommend .

Dear Trevor N, Thank you for giving us your feedback about your experience at Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am glad that we managed to sort out the misunderstanding and do apologised for the situation. Over all we are glad that you had a wonderful experience at Novotel Manchester Centre! We hope you see you soon again! Kind Regards, Dianne Caldino Novotel Reception Team

Need to look into the room cleanliness

Nota Tripadvisor 3.0/5

6explorer246 Business - 02/03/2020 Avaliação com certificação TripAdvisor

Had went on a business trip. Apart from room cleanliness everything is perfectly fine. Coming to room cleaning, can clearly see that bed linens has not been changed and there is clear visible stains on them. Not happy with that.

Dear 5expolerer246, Thank you for taking the time to tell us about your experience at Novotel Manchester Centre Hotel 21 Dickinson Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Manchester Centre, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate actions to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. If you want to discuss more about your stay please email H3145@accor.com Sincerely, Dianne Caldino Novotel Manchester Centre.

A bit of confusion at a favourite

Nota Tripadvisor 5.0/5

dawn956 05/02/2020 Avaliação com certificação TripAdvisor

Kelly from housekeeping made a mix up better. Arrived with my parents and husband. I had requested one room be close to the lift as my father had a mobility issue. Two rooms allocated, reception wrote on one of the room cards near lift, parents took that one. Hotel full due to Man U playing. Found twin beds in our room. Husband went to ask if it could be changed. Kelly arrived to check coffee in room and said she would see reception. Took our key. Came back with a new room key. Got to room opened the door it was my parents room. Kelly went and arranged a change. Both rooms family rooms, sleep 4. Strange when potentially could have sold due to busy night. Lots of Novotel rooms refreshed recently not the best we have had. Staff being trained on reception not the best, but necessary. Kelly saved the day.

Dear dawn956, I do apologized regarding the rooming issues that you have experience during your stay. I am very happy that Kerry our house keeping manger was able to help you. If you have further issues that you want to discuss about your stay you can send it to our email H3145-fo@accor.com Thank you for taking your time in giving us your feedback! Kind Regards, Dianne Caldino Reception Team

Fun visit to Manchester

Nota Tripadvisor 4.0/5

elenarV8546LN Family - 05/01/2020 Avaliação com certificação TripAdvisor

The visit was wonderful. The location was very convenient and nicely hidden in the busy city. The staff were very friendly and helpful. I would certainly recommend this hotel to anyone. Various restaurants all in walking distance as well.

Dear elenarV8546LN, We very much appreciate your comments regarding your stay at the Novotel Manchester Centre Hotel 21 Dickinson Street. We are delighted to read that you had an excellent stay and enjoyed the location of the hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Also, thank you for your kind words to our team, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us. Sincerely, Dianne Caldino Reception Team

Must do much better

Nota Tripadvisor 2.0/5

geoffrey749 Business - 07/12/2019 Avaliação com certificação TripAdvisor

Club Accor member, but no recognition at check-in Bathroom sink did not empty Bathroom shower backed up and had to terminate shower before washing properly to avoid flooding the bathroom. Outside of hotel scruffy with cigarette ends etc

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