Mercure Johannesburg Randburg Hotel 3 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.1/5 313 görüş

Mercure Johannesburg Randburg Hotel - Image 1
Mercure Johannesburg Randburg Hotel - Image 2
Mercure Johannesburg Randburg Hotel - Image 3
Mercure Johannesburg Randburg Hotel - Image 4

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Otel ekstraları

  • - Conveniently located opposite Ferndale-on-Republic Shopping Mall

  • - Located 10 minutes from the famous 3 course Randpark Golf Club

  • - Outdoor pool

  • - Free parking

  • - Free WIFI

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Otelin konumu

Mercure Johannesburg Randburg Hotel

Cnr Republic road and, Brightwater Commons road, PO Box 2438
2125 JOHANNESBURG
South Africa

GPS:-26.098795, 27.990839

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Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Restoran
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları

BREAKFAST ROOM ONLY

Breakfast can be enjoyed daily Monday to Friday ( 6.30 am-10.30 am) and on Saturday, Sunday and public holidays( 7.00 am-11.00 am).

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Konuk değerlendirmelerimiz

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Daha fazla bilgi edinin

ALL Puanlama  4.1/5  313 görüş

TripAdvisor Derecesi  3.5/5  206 görüş

Dirty and meed more maintanance

Tripadvisor puanı 1.0/5

christoh2016 TripAdvisor onaylı yorum

We arrived quite late at night, and the security guard scanned our driver's licence and rego. We parked in front of the door to unload all our bags. Reception was unattended. Later on, we reached out to the guard at the gate to help us locate some staff who could help us complete the check-in. Reception had some tech issues getting door key cards to work as they kept on swooping over to get working ones. As we're a group of 4 travelling for nearly four weeks, we have a fair bit of bags. There are no trolleys, and bags have to be carried to level 2. The website allowed us to request interconnecting rooms, but apparently, this hotel does not have any interconnecting rooms. We're a family travelling 2 Adults and two teenage girls. Now we had to split up the Adults as the rooms we got were not even adjacent. The hostel was very noisy, with a lot of activity at night. Based on what we could see from our rooms and in the isles, there was some native initiation going on with people being blindfolded and dressed in gowns and being led in and out of various rooms. The room across from us was where most of the action took place with a stripper and whips etc. We arrived in our room. It was not clean, with lots of hair in the shower and no soap. The Bedding was torn with holes, and the Aircon was not working on a warm summer night. We were up early in the morning to do our final pack and headed out to buy things quickly at the nearby supermarket. Our key cards stopped working again. Reception asked me to leave it there while out shopping as they have a system issue and will get it fixed by the time we get back. Arrived back, got our keycards and checked out. The morning staff was a lot more attentive to issues and friendly compared to the evening experience we had

Dear Christo Hattingh, Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Randburg Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The clients that were blind folded it was the crew shooting Big Brothers Mzansi at Urban Brew Studios who stayed at the hotel for over 9 nights. I will investigate further to check which Website states that we have interleading rooms and rectify this error At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Kind Regards Prisca HLATSHWAYO General Manager

Run down hotel

Tripadvisor puanı 2.0/5

roryjdoyle İş - TripAdvisor onaylı yorum

Located 40 minutes from OR Tambo International Airport. During our stay, the elevators were out of order so you have to haul your stuff up and down the stairs. Rooms are grotty and need a total renovation. Air con makes strange annoying ticking sound all the time. This was a one time stay.

It was great to stay at this beautiful hotel again!

Tripadvisor puanı 5.0/5

Megan L Couples - TripAdvisor onaylı yorum

The Mercure Hotel in Randburg is our go-to hotel in Johannesburg. Excellent customer service and comfortable rooms. It's also conveniently located at the new Ferndale on Republic shopping center, where there are great shopping and dining options.

Happy Client

Tripadvisor puanı 5.0/5

BLESSED M İş - TripAdvisor onaylı yorum

World class service…You are the plug We did enjoyed our stay you will always be our home away from home..You have excellent staff with good customer care your rooms are super clean your also close to a shopping mall…✅✅✅

Good stay

Tripadvisor puanı 3.0/5

thais k İş - TripAdvisor onaylı yorum

Located approx. 30-45 mins from JNB airport, apposite Ferndale Mall. Room is definately VERY small, ok for a stay as single, for couples it would probably challenge your marriage :-). Aircon, tv with limited channels on the table, why not put it on the wall, strong wifi, coffee/tea, safe in the bottom of the cupboard. Bed was comfy. Finally a hotel who offers smoking rooms, however its in need of a scrub and the chair should be removed, its dirty and it would make some space. No water provided !? Bathroom is also very small, soap dispensers, good water pressure and plenty of hot water. Cleaning and towels provided every day. Breakfast served from 6:30 (7am in weekends) good selection, fresh and tasty. Premises well kept and clean. I found staff to be very friendly and helpful, and my stay was comfortable. I am still waiting for my invoice the check out lady promised me.

Dear Aeronaut65, Our staff welcomes each guest with the Mercure Hotels spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely Evah Khumalo Front Office Manager

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 100 görüş 9.6/10 Konum
  • 264 görüş 4.6/10 Oda
  • 237 görüş 8.5/10 Hizmet
  • 10 görüş 8.1/10 Wifi
  • 140 görüş 6/10 Hijyen
  • 111 görüş 3.3/10 Konfor
  • 63 görüş 6.8/10 Kahvaltı
  • 55 görüş 4.3/10 Otel Donanımları

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