Mercure Hotel Frankfurt Eschborn Sued

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 157 件のレビュー

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Mercure Hotel Frankfurt Eschborn Sued - Image 1
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Mercure Hotel Frankfurt Eschborn Sued - Image 4
Frankfurter Strasse 71-75, 65760 ESCHBORN, ドイツ

説明

ホテルのその他の情報

  • 125 comfortable rooms with free WIFI

  • 2 conference rooms accommodating up to 80 people

  • Kukime Lobby Shop with snacks and chilled beverages

  • Particularly easy to reach via the S-Bahn and excellent connections to the A5 and A66 highways

  • Ideally located in the industrial area of Eschborn Süd

当ホテルの客室

ホテル所在地

Mercure Hotel Frankfurt Eschborn Sued

Frankfurter Strasse 71-75
65760 ESCHBORN
ドイツ

GPS:50.136269, 8.572475

電話番号
ファックス +49 6196 7790500

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 会議室
  • ルームサービス

HOTELBAR PIERROT

In our bar "Pierrot" you have the opportunity to enjoy a cold beer or a good wine. Of course, we also serve other drinks as well as various small dishes and pizzas from our Kukumi Shop.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  157 件のレビュー

トリップアドバイザーの評価  3.4/5  176 件のレビュー

Changes are not an improvement

トリップアドバイザーの評価 3.0/5

Noel1310 ビジネス - トリップアドバイザー認証口コミ

This is no longer a 4 star hotel. Recent cost cutting changes have eliminated evening meal service and room mini bar (now its self service microwaved meals from the lobby). I imagine the changes look good for the Mercure accountants, but did anyone ask the customers ?

Dear Noel, many thanks for your reply. We can understand, that not each guest agree with our change in a mordern F&B concept. Since January we have implemented the Kukimi concept with Asian, Indisch and local Food. Also , Salads ,wraps and sandwiches 7days /24 hours. Also we serve fresh made Pizzas in the hotelbar during the week in the evening. Since we have installed the shop, the amount of offered drinks increased from 7 out of the minibar, to about 30 several drinks, we offer in the shop. Also we reduced the prices for the drinks and food in respect, that we do not have the high cost of minibars , that are not used in the room. We have gain many positive feedback to this . Surtainly our bisto / hotelbar is opened during the week to offer service and beer , wine and other drinkt to our guests. best regards Stefan Rösl General Manager

Business trip

トリップアドバイザーの評価 3.0/5

Quest27606708422 ビジネス - トリップアドバイザー認証口コミ

Lobby/bar area extremely warm. Bedroom too warm even with A/C. Bar not open Sunday evening or upon our return from dinner Monday evening. Bar hours listed as open until 1am. These are all factors that I will consider when returning to the area.

Dear guest, many thanks for your feedback. We apologioze, that we did not meet your expectations during your stay. We will work on to improve and hope , to welcome you again. bet regards

Youth Hostel style

トリップアドバイザーの評価 2.0/5

Kricho ビジネス - トリップアドバイザー認証口コミ

This hotel feels a bit like a youth hostel. Very old and tired. You can get much better hotels, much newer for 5eur more but they book up quick so be organised to avoid mercure mediocracy. The good: - it’s near my office - free WiFi The bad: - check in desk is frosty and you don’t feel welcomed - old fashioned decor - tired rooms and super tired reception It was 105EUR, half the price of the other mercure and actually a lot cleaner than it’s more expensive cousin. I would really not want to stay again because it’s tired and the lack of customer service.

Dear Kricho, many thanks for your reply. We are sorry to hear, that you do not like our hotel and that our reception did not welcome you warm and friendly . We will work on to improve . best regards Stefan Rösl General Manager

Nice hotel for business but no real food in evenings

トリップアドバイザーの評価 4.0/5

RiceyTraveller ビジネス - トリップアドバイザー認証口コミ

I like the hotel, the rooms are great and comfy. I was there for work so stayed very close to the client office. Was fine except no food at night apart from pizza or what you get from the fridge area and heat up in the microwave. Not sure if I missed that bit when booking but perhaps if I did not the hotel can make it clear about the food As I had no time to wander being in a very quiet area is OK but remember it is a business areas so limited evening activities as everyone goes home Nice staff, very friendly and helpful. I will stay here again but am forewarned and am ready for the food issues

Dear Ricey, many thanks for your reply and your friendly comments regarding the stuff . Hope to welcome you soon again . Stefan Rösl General Manager

Compliments to the chef

トリップアドバイザーの評価 4.0/5

MissMayG ビジネス - トリップアドバイザー認証口コミ

I stayed at this Mercure Eschborn Sued twice - once in December and once in February. The hotel is located close to many offices in Eschborn and around 2 other Mercure hotels. At this Mercure branch, the food was really the best of all 3 hotels. When I arrived at the hotel the first time I got a room with 2 single beds even though I booked a room with a king bed. I went back to reception and they changed my room instantly, which was quite good cause otherwise, I would not have stayed there. Pros: - Really good breakfast with lots of vegetables and fruits, super crispy bacon which is very hard to find in hotels nowadays! - Delicious dinner, every single dish! Especially the Vienna Schnitzel. - Comfortable bed - Decent toiletries which are being refreshed daily (privilege) - Good minibar selection Cons: - The room was quite clean but rather small. - Tiny uncomfortable no-arm chair with a mini table wasn't very convenient to sit on. - Noise from the cleaning ladies at 7AM in the morning, banging the equipment and talk loudly... I did not want to wake up at that time after my long flight the night before. Overall this is a good hotel in Eschborn and I might return their once again.

Deay Ms May, many thanks for your time to comment all your impessions regarding your stay. I will share them with my team. We hope to welcome you soon again . Stefan Rösl General Manager

との提携 TripAdvisor

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