科隆城市诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 2,418 评论

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描述

酒店其他优惠

  • 配备无线网络和办公区的明亮客房以及会议室

  • 就坐落在莱茵奥港区,距离老城仅 15 分钟步程

  • 家庭房和适合各个年龄段儿童的游乐园

  • 健身工作室和桑拿房可欣赏大教堂景观(桑拿时间从下午 6 点 - 晚上 10 点)

我们的客房

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酒店位置

科隆城市诺富特酒店

Bayenstrasse 51, 德国
50678 科隆
德国

GPS:50.926762, 6.963615

抵达和交通

酒店服务

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酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

NOVO² RESTAURANT

我们餐厅的特色是美味的国际菜肴。安静的内部庭院里设有一个美丽的花园露台。我们目前的开放时间为周一至周六早上 6:30 至晚上 9:30。禁止携带宠物犬入内。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  2,418 评论

TripAdvisor 评级  4.0/5  1,737 评论

Fantastic accommodation and incredibly friendly, outgoing staff

Tripadvisor 评级 5.0/5

Rogen D 家庭住宿 - 经 TripAdvisor 认证的评论

Fantastic accommodation and incredibly friendly staff. Me (20) and my younger brother (15) were travelling alone for the first time to Germany with very limited German speaking skills. Lured in by the extravagant looking hotel, we booked for our week long trip during August. When we arrived, we were greeted by friendly hotel staff who were understandably concerned about us travelling alone. After speaking to multiple staff members and the hotel manager, they went above and beyond to ensure that we were comfortable, happy and safe during our stay in Germany and let us know that we could ask them for help and advice whenever. They regularly checked in on us, making friendly conversation and smiling and waving whenever we walked by. The accommodation itself was fantastic. The room was lovely, clean and had a brilliant view. We were majorly impressed by the speaker in the bathroom connected to the TV and took full advantage of this feature throughout! The Novotel was within walking distance of the train station, the chocolate museum, the cathedral and other brilliant attractions with a beautiful scenic walk along the canal which we walked every evening. On our last night, we sat in the restaurant for the infamous chicken schnitzel. The food was impeccable and we wished we’d eaten here from the beginning. If we visit the area in the future, we will for sure be staying here again

It was ok

Tripadvisor 评级 4.0/5

wanderingwanderer88 家庭住宿 - 经 TripAdvisor 认证的评论

The hotel was ok. Staff were not very friendly. The location was decent. Room was way too hot and the gym wasn’t very good. Probably wouldn’t stay here again if I visited cologne in the future. Didn’t have breakfast as it was 24 euros per adult. Lots of nice restaurants and cafes nearby though so lots of choice.

One single event can ruin an entire experience

Tripadvisor 评级 3.0/5

MisterM_TA 商务住宿 - 经 TripAdvisor 认证的评论

I would have given a better score if I hadn’t had an issue one evening at the bar / lounge / restaurant, where I was forgotten, despite clearly showing I was ready to order. I waited for more than 30 minutes and when they finally paid attention to me, they told me the kitchen was closed. As the hotel does not offer room service, the only alternative was to find a place to eat in the area, which turned out to be impossible at a relatively late hour. As I had a nice experience at the same place the previous evening with a kind and helpful staff, I believe my experience was an isolated incident which probably does not reflect the level of service of the hotel in general. That said, the unfortunate episode left a bad taste in my mouth.

Disappointing. Gave second chance, wish we had gone elsewhere

Tripadvisor 评级 2.0/5

Jo3363 家庭住宿 - 经 TripAdvisor 认证的评论

First night the wardrobe door was missing meaning light stayed on all night, hindering sleep. We returned a few days later to a different room. The room rate increased and so we did not feel able to justify the crazy €24 per person for breakfast. Reception would not compromise. Air con v noisy again hindering sleep. No milk in room (reception say only coffee whitener is provided). Again reception refused to help further. So I couldn’t even have a cup of tea. Shame, as hotel in good location and very clean but the unhelpful staff, with no apparent wish to do extra to help, let it down badly. In other poor reviews the manager says “give us another chance” well we did and now we regret it. Had stayed in a Holiday Inn in meantime, that was excellent, will use that chain in future instead.

Nice and Clean and Spacious

Tripadvisor 评级 3.0/5

lola9876 经 TripAdvisor 认证的评论

A long way from the centre even though it has City in the name. Not bad but a walk into town. Clean sheets and sizeable room. Restaurant was pretty good. Food was nice but avoid the Goulash. Service was good.

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其他网络用户评价我们的酒店

  • 1,415 评论 8.7/10 位置
  • 1,800 评论 7.2/10 房间
  • 1,394 评论 8.7/10 服务
  • 32 评论 5.5/10 上网
  • 1,121 评论 8.6/10 早餐
  • 908 评论 5.4/10 舒适度
  • 882 评论 7.9/10 清洁度
  • 388 评论 4.1/10 性价比

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