科隆城市诺富特酒店 4 星

Perfect location for our trip. Room was lovely and quiet, as we were on the rear side of the hotel. Beds were comfy although the bed making standards need to be raised as this was poor. Had to get a new pillow as one was so old the stuffing was coming out. I have been using this hotel every year for a week for the last 6 years, and not even a welcome back or any recognition that I am a returning customer! Expect better from a 4 star hotel. Reception staff need to be more friendly.

Execellent stay in Novotel Koeln City. Spacious and clean room, great breakfast and also we had a good dinner experience at the hotel's restaurant. The gym is modern and quite empty in the morning. It has a beautiful panoramic view of the Dom. It's my 3rd stay in the hotel and it has always kept its promises. I'll definitely stay another time.

Me and my family stayed at this hotel which is very comfortable and clean. The room has a good size. The staff is very good and kind, they gave us all information that we request. The best is when we checked in they gave us vouchers and we exchange it for wonderful local chocolate bars.

酒店的衣架质量太差，挂湿毛巾会染色，房间面积有点小。

Very good hotel. Executive rooms are perfect for the families with kids. Helpful staff good location. Good breakfast, parking available at 17 euro per day. Will stay again in my next trip to kolon....

Great location with nice views, not much traffic. Family friendly. Good sized rooms. Beautiful roof top terrace area. Bed was very good, pillows were a little flat. Only cons are no ice machines and no late night food options.

Great location and relatively easy to get to by car with its own underground car park. Nice little free gym on the top floor along with a viewing gallery, worth going up. Convenient for a walk along the river bank in the evening. Ample buffet breakfast.

The hotel is nice, room is simple and comfortable, breakfast is good. 20-25 minute walk to the city center. The room was overlooking a very nice courtyard and it was quiet and fresh. It would be better to get toiletries and slippers in the room, they were missing and given on request. Robes were mentioned in the room description but were not offered to us. The room was not dusted properly. But all in all we were satisfied with the stay.

We spent a longer weekend with two kids in Cologne and had a wonderful time in the Novotel. The beds more spacious than we thought, the location was perfect and we really enjoyed breakfast, the playing are for kids and the garden. We can wholeheartly recommend the hotel.

Staff was nice, room was very clean, location is not as central as it can get, but still a very nice place to be. Bed and shower worked well and the room had a nice partial view of the river. Corridors could be noisy in the morning, but we would definetly return.

I booked this hotel for personal reasons to be near family and must say, I got a lot more than I expected. The room was amazingly well equipped with regular and usb sockets for multiple computer and smartphone use, which was made even better with free premium wifi thanks to becoming a club member. The bed and sofabed we used were definitely among the best we ever slept in. We also appreciated the free minibar drinks and snacks from the tuck shop at the reception desk. A much better system than actual mini bars in other hotels that are typically refilled once a wek only. This way we always had enough mineral water plus other delights as needed and a fridge, too. The location was also ideal, roght on the Rhine promenade, within walking distance to the city centre and with easy access to motorways. What more do you want?

'Very' friendly people at the reception (as usual - this is our 18th stay) ready to answer any question ! The 'Breakfest'-service also perfect... if need something just ask... the (new) coffee-machine is not for oldies (hihi) !

We booked 2 rooms for 7 days and 1 room for 5 days. They end up by deducting the (wrong) prepayment for the room for 5 days from the stay for 7 days and charging us the balance for 2 days.After contacting them, they are not willing to make a refund.

The refurbishment of the rooms makes them quite attractive and functional. The location is great for the city centre ,but also good to exit for Bonn with the car. The Kranheuser development across the road offers some nice cafes and restaurants. We liked Vapiano's particularly as good value and with a lively ambiance. We used the fitness facilities on the roof floor - which are adequate and afford super views across the Rhine. If you go outside and look due north then the Dom view can be excellent especially as the sun rises or sets. Breakfast is good - we loved the honeycomb and the rolls and bread selection is great. The staff are pretty helpful and, although its a busy hotel, try to give you quality attention.

The hotel was clean and bed was comfortable. It's not far from the train station, which was important as I was commuting to the convention center. Breakfast is good but expensive. I wish they would have had a less expensive option for those days I didn't want a full meal. To get other food options, you need to walk a short distance towards the train station. If you're coming from America or a place where you are used to using washcloths, take note that they do not provide them. Maybe that's a European thing? Overall, service was efficient and staff was courteous.