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科隆城市诺富特酒店 4 星

客户意见评级 4.4/5 4,122 评论

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科隆城市诺富特酒店
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酒店其他优惠

  • ALLSAFE 认证酒店

  • 配备无线网络和办公区的明亮客房以及会议室

  • 就坐落在莱茵奥港区,距离老城仅 15 分钟步程

  • 家庭房和适合各个年龄段儿童的游乐园

  • 健身中心和桑拿浴室,可欣赏教堂美景(目前暂停开放)

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 15h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车付费服务
  • 残疾人士的便利设施
  • 可携带宠物付费服务
  • 按需婴儿看护
  • 全禁烟宾馆
  • 使用空调
  • 酒店使用的语言
  • 接待处全天候开放
  • 提前入住/延迟退房付费服务
  • 洗衣房
  • 换汇付费服务
餐饮
  • 早餐付费服务
  • 1 餐厅
  • 1 酒吧
  • 客房服务
  • 小吃和饮料机
休闲和活动
  • 健美中心
  • 桑拿浴
  • 按需婴儿看护
  • 自行车架设施
商务服务
  • 9 会议室
  • 提供复印/打印服务

酒店位置

科隆城市诺富特酒店

Bayenstrasse 51
德国
50678 科隆
德国

电话: +49221801470

传真: (+49)221/80147148

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • BUS :  132 or 133 ROSENSTRASSE

  • TRAM 3 OR 4 :  TRAM 3 OR 4 SEVERINSTRASSE

  • STRASSENBAHN :  3 or 4 SEVERINSTRASSE

  • 乘飞机

    DUESSELDORF AIRPORT 达到 45公里 / 27.96 英里

  • 乘飞机

    FRANKFURT AIRPORT 达到 160公里 / 99.43 英里

  • 乘飞机

    KOELN BONN 达到 15公里 / 9.32 英里

  • 乘火车

    DEUTZ-MESSE 达到 2.5公里 / 1.55 英里

  • 乘火车

    HAUPTBAHNHOF 达到 1.7公里 / 1.06 英里

GPS :50.926762, 6.963615

我们的客房

空间宽敞,设计现代,功能多样,诺富特客房可以完美地满足您的所有需要,是优雅生活的上佳之选。

标准房,配备 1 张大床和沙发

  • 最多人数: 4
  • 面积: 从 22 / 237 sq ft
  • 景色: 位于城市边 *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 沐浴用品(...)

高级房,配备 1 张大床和沙发,

  • 最多人数: 3
  • 面积: 从 22 / 237 sq ft
  • 景色: 位于花园旁边 *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 沐浴用品(...)

标准房,配备 2 张单人床

  • 最多人数: 2
  • 面积: 从 22 / 237 sq ft
  • 景色: 位于城市边 *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 沐浴用品(...)

行政房,配备 1 张大床和沙发

  • 最多人数: 4
  • 面积: 从 28 / 301 sq ft
  • 景色: 位于庭院旁边, 位于花园旁边 *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 沐浴用品(...)
客房

酒店餐厅和酒吧

NOVO² RESTAURANT

美食类型: 地中海

包含时令特色菜肴的地中海美食是我们空调餐厅的招牌菜。露台是天气晴好时享用美食和清凉饮品的好去处

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

NOVO² BAR

非合约照片

Novo² 酒吧位于配备空调的酒店大堂,是一边享用杯装葡萄酒和小吃,一边放松畅聊的好去处。我们的营业时间为每天上午 11 点至次日凌晨 1 点,何不一起来坐坐?

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

您的会议和活动

我们的会议室

  • 会议室数量:9

  • 最大面积:255 平方米

  • 最大容量:60 个人

  • 最大宴会容量:30 个人

了解更多信息


科隆城市诺富特酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.4/5

4,122 评论

tripadvisor

TripAdvisor 评级 4.0/5

1,659 评论

Unspectacular

Tripadvisor 评级 3.0/5

expat014 02/09/2020 经 TripAdvisor 认证的评论

Although you don't expect anything but the usual standard in these kind of hotels i did find it the hotel to be on the low side of the scale. The whole design is very boring and nothing exceeds a 3 star hotel. The tray with the cups was dusty, windows very dirty. So I cannot believe there are any special cleaning measures taken at the moment. Fridge did not work very well. The shower the beds were nice.

Dear expat014, Thank you for taking the time to tell us about your experience at the Novotel Koeln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Hope to welcome you again soon. Warm regards, Ruediger Schild General Manager

Nice stay and nice location

Tripadvisor 评级 4.0/5

RicardoV1285 01/09/2020 经 TripAdvisor 认证的评论

The hotel is near the river and has a nice walk distance to the city center. Also they have a very good policy against Covid-19 with "Hand hygiene stations" across the entire hotel. They also have a very nice garden area for breakfast and the staff were very nice.

Dear RicardV1285, We very much appreciate your positive feedback about your stay at the Novotel Koeln City. Many thanks at this point for your feedback to our extensive ALLSAFE hygiene measures Hope to see you soon. Warm regards, Ruediger Schild General Manager

还可以

客户意见评级 5.0/5

Eric 家庭住宿 - 04/02/2020 所有已确认评论

酒店到大教堂有公交。

尊敬的 Zhe Z.: 感谢惠赐有关下榻 Novotel Koeln City 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Rüdiger Schild General Manager

Wonderful City, wonderful Hotel.

Tripadvisor 评级 5.0/5

Newton221 Family - 22/12/2019 经 TripAdvisor 认证的评论

Good hotel to stay. Good localization, super breakfast and a superb staff. Parking underground. We loved it. Koln is a wonderful City, historic, lovely culture, good restaurants and an amazing enviroment.

Dear Newton221, We very much appreciate your very positive feedback about your stay at the Novotel Koeln City. Hope to see you soon. Warm regards, Ruediger Schild General Manager

Excellent hotel near the Old Town.

Tripadvisor 评级 5.0/5

Cosmopolitan277780 Solo travel - 06/12/2019 经 TripAdvisor 认证的评论

The hotel staff were very welcoming and helpful making my stay very enjoyable. The room was very comfortable, spacious and had a good shower. The breakfast was excellent and I appreciated the gym and the sauna area which has a good view of the river and the part of the city. A few minor problems were quickly sorted out by the Hotel Manager and his team, a sign of a well run property. This was my second visit and I will definitely be back.

Dear Cosmopolitan277780 , We very much appreciate your very positive 5* feedback about your stay at the Novotel Koeln City. Hope to see you soon - I wish you a merry christmas time. Warm regards, Ruediger Schild General Manager

Christmas Market Trip

Tripadvisor 评级 4.0/5

janetrC8009OB Family - 02/12/2019 经 TripAdvisor 认证的评论

Perfect location for our trip. Room was lovely and quiet, as we were on the rear side of the hotel. Beds were comfy although the bed making standards need to be raised as this was poor. Had to get a new pillow as one was so old the stuffing was coming out. I have been using this hotel every year for a week for the last 6 years, and not even a welcome back or any recognition that I am a returning customer! Expect better from a 4 star hotel. Reception staff need to be more friendly.

Dear janetrC8009OB, Thank you for taking the time to tell us about your experience at the Novotel Koeln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please send me your contact details, so that I can give you the appropriate appraisal during your next stay. Hope to see you soon. Warm regards, Ruediger Schild General Manager

Great family stay in Novotel Koeln

Tripadvisor 评级 5.0/5

rnbueno Family - 04/11/2019 经 TripAdvisor 认证的评论

Execellent stay in Novotel Koeln City. Spacious and clean room, great breakfast and also we had a good dinner experience at the hotel's restaurant. The gym is modern and quite empty in the morning. It has a beautiful panoramic view of the Dom. It's my 3rd stay in the hotel and it has always kept its promises. I'll definitely stay another time.

Dear rnbueno , We very much appreciate your positive feedback about your stay at the Novotel Koeln City. I love the panoramic view over the Dom also. Hope to see you soon. Warm regards, Ruediger Schild General Manage

Confort, tranquility and chocolate

Tripadvisor 评级 5.0/5

Luiz C Family - 23/08/2019 经 TripAdvisor 认证的评论

Me and my family stayed at this hotel which is very comfortable and clean. The room has a good size. The staff is very good and kind, they gave us all information that we request. The best is when we checked in they gave us vouchers and we exchange it for wonderful local chocolate bars.

Dear Luiz C , We very much appreciate your positive feedback about your stay at the Novotel Koeln City. Hope to see you soon. Warm regards, Ruediger Schild General Manager

感觉不错

客户意见评级 4.0/5

匿名 家庭住宿 - 17/08/2019 所有已确认评论

酒店的衣架质量太差,挂湿毛巾会染色,房间面积有点小。

尊敬的 Lei Z.: 感谢惠赐有关下榻 Novotel Koeln City 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Rüdiger Schild General Manager

Perfect place

Tripadvisor 评级 4.0/5

Abdelrahim A Family - 31/07/2019 经 TripAdvisor 认证的评论

Very good hotel. Executive rooms are perfect for the families with kids. Helpful staff good location. Good breakfast, parking available at 17 euro per day. Will stay again in my next trip to kolon....

Dear Abdelrahim A , We very much appreciate your positive feedback about your stay at the Novotel Koeln City. Hope to see you and your family soon. Warm regards, Ruediger Schild General Manager

Great location, nice room.

Tripadvisor 评级 5.0/5

the0rem5 Family - 25/07/2019 经 TripAdvisor 认证的评论

Great location with nice views, not much traffic. Family friendly. Good sized rooms. Beautiful roof top terrace area. Bed was very good, pillows were a little flat. Only cons are no ice machines and no late night food options.

Dear the0rem5 , We very much appreciate your positive feedback about your stay at the Novotel Koeln City. Hope to see you soon. Warm regards, Ruediger Schild General Manager

lovely stay

Tripadvisor 评级 5.0/5

ilgeneralissimo Couples - 25/07/2019 经 TripAdvisor 认证的评论

Great location and relatively easy to get to by car with its own underground car park. Nice little free gym on the top floor along with a viewing gallery, worth going up. Convenient for a walk along the river bank in the evening. Ample buffet breakfast.

Dear ilgeneralissimo, We very much appreciate your positive feedback about your stay at the Novotel Koeln City. The more we regret to read that our breakfast didn't convince you. Hope to see you soon. Warm regards, Ruediger Schild General Manager

Nice hotel not far from the city center

Tripadvisor 评级 4.0/5

elizavetaef2017 Family - 25/06/2019 经 TripAdvisor 认证的评论

The hotel is nice, room is simple and comfortable, breakfast is good. 20-25 minute walk to the city center. The room was overlooking a very nice courtyard and it was quiet and fresh. It would be better to get toiletries and slippers in the room, they were missing and given on request. Robes were mentioned in the room description but were not offered to us. The room was not dusted properly. But all in all we were satisfied with the stay.

Dear elizavetaef2017 , We very much appreciate your positive feedback about your stay at the Novotel Koeln City. Hope to see you soon. Warm regards, Ruediger Schild General Manager

Excellent time in Cologne

Tripadvisor 评级 5.0/5

ThePassenger_10 Family - 14/06/2019 经 TripAdvisor 认证的评论

We spent a longer weekend with two kids in Cologne and had a wonderful time in the Novotel. The beds more spacious than we thought, the location was perfect and we really enjoyed breakfast, the playing are for kids and the garden. We can wholeheartly recommend the hotel.

Dear ThePassenger_10, We very much appreciate your positive feedback about your stay at the Novotel Koeln City. Hope to see you soon. Warm regards, Ruediger Schild General Manager

Comfortable place

Tripadvisor 评级 5.0/5

Camila S Family - 08/05/2019 经 TripAdvisor 认证的评论

Staff was nice, room was very clean, location is not as central as it can get, but still a very nice place to be. Bed and shower worked well and the room had a nice partial view of the river. Corridors could be noisy in the morning, but we would definetly return.

Dear Camila S, We very much appreciate your positive feedback about your stay at the Novotel Koeln City. Hope to see you soon. Warm regards, Ruediger Schild General Manager

All needs excellently catered for

Tripadvisor 评级 5.0/5

Trail315241 Family - 22/04/2019 经 TripAdvisor 认证的评论

I booked this hotel for personal reasons to be near family and must say, I got a lot more than I expected. The room was amazingly well equipped with regular and usb sockets for multiple computer and smartphone use, which was made even better with free premium wifi thanks to becoming a club member. The bed and sofabed we used were definitely among the best we ever slept in. We also appreciated the free minibar drinks and snacks from the tuck shop at the reception desk. A much better system than actual mini bars in other hotels that are typically refilled once a wek only. This way we always had enough mineral water plus other delights as needed and a fridge, too. The location was also ideal, roght on the Rhine promenade, within walking distance to the city centre and with easy access to motorways. What more do you want?

Dear Trail315241, Thank you very much for your positive comment regarding your stay at our hotel and sharing your experience with the TripAdvisor community. We hope to welcome you back again soon. Warm regards, Ruediger Schild General Manager

Shopping in the City and Arcaden

Tripadvisor 评级 5.0/5

jg1313 Couples - 21/04/2019 经 TripAdvisor 认证的评论

'Very' friendly people at the reception (as usual - this is our 18th stay) ready to answer any question ! The 'Breakfest'-service also perfect... if need something just ask... the (new) coffee-machine is not for oldies (hihi) !

Dear jg1313, Thank you very much for your positive comment regarding your stay at our hotel and sharing your experience with the TripAdvisor community. We hope to welcome you back again soon. Warm regards, Ruediger Schild General Manager

Scandalous behavior

Tripadvisor 评级 1.0/5

KHRBB Business - 22/01/2019 经 TripAdvisor 认证的评论

We booked 2 rooms for 7 days and 1 room for 5 days. They end up by deducting the (wrong) prepayment for the room for 5 days from the stay for 7 days and charging us the balance for 2 days.After contacting them, they are not willing to make a refund.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Köln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I very much regret that it was not the hotel stay that was evaluated with the community, but rather the invoicing. I am pleased that after receiving the outstanding invoice for the special cleaning of one of the rooms by an external cleaning company, the matter could finally be clarified. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rüdiger Schild General Manager

Another good stay at Novotel Cologne

Tripadvisor 评级 4.0/5

Journey40475202816 Family - 06/11/2018 经 TripAdvisor 认证的评论

The refurbishment of the rooms makes them quite attractive and functional. The location is great for the city centre ,but also good to exit for Bonn with the car. The Kranheuser development across the road offers some nice cafes and restaurants. We liked Vapiano's particularly as good value and with a lively ambiance. We used the fitness facilities on the roof floor - which are adequate and afford super views across the Rhine. If you go outside and look due north then the Dom view can be excellent especially as the sun rises or sets. Breakfast is good - we loved the honeycomb and the rolls and bread selection is great. The staff are pretty helpful and, although its a busy hotel, try to give you quality attention.

Dear Guest, Thank you very much for your comment regarding your stay at our hotel and sharing your experience with the TripAdvisor community. We are very happy about your comment and really appreciate it. We hope to welcome you back again soon. Warm regards, Ruediger Schild General Manager

clean place for a business stay

Tripadvisor 评级 4.0/5

jcarleton Business - 09/09/2018 经 TripAdvisor 认证的评论

The hotel was clean and bed was comfortable. It's not far from the train station, which was important as I was commuting to the convention center. Breakfast is good but expensive. I wish they would have had a less expensive option for those days I didn't want a full meal. To get other food options, you need to walk a short distance towards the train station. If you're coming from America or a place where you are used to using washcloths, take note that they do not provide them. Maybe that's a European thing? Overall, service was efficient and staff was courteous.

Dear jcarleton, Thank you very much for your comment regarding your stay at our hotel and sharing your experience with the TripAdvisor community. We are very happy about your comment and really appreciate it. We hope to welcome you back again soon. Warm regards, Ruediger Schild General Manager Antwort löschen

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