塞文林霍夫科隆市美居酒店 4 星

The hotel is well placed, break fast was very good with a good variety, the staff are very cooperative and client oriented, we have reserved 2 rooms and we had kids with us. In order to have room close to each other one of the rooms was upgraded to suit with no extra charge.

A really nice hotel with very pleasant helpful staff. It is well positioned in a a lovely area of Cologne but only a short 10-15 minute walk from the city centre. However we were shocked to find that parking was €17 PER NIGHT, the most we have paid at any Accor hotel throughout Europe. Why is it that the cost of parking is never displayed on Accor hotel websites at the time of booking in the same way that the cost of breakfast, city tax etc are? The only way to find out is if a fellow customer includes it in their review. I will always put this in CAPITALS in all Accor reviews and request that other customers do the same.

Nice hotel-good value. Pleasant bar. Check in could have been a little friendlier. Excellent breakfast. Good location for transit and walking. Elevators were underwhelming given size of property. Would stay gain

We used the hotel under strange circumstances as we had a family member in a local hospital. Thanks hotel was kind, understanding and helpful. The location is fab I walked to the cathedral but I like to walk otherwise trams were just outside the hotel.

The junior suite was perfect for us, very clean and daily maid service and fresh towels. Central with trains accessible and walking distance to many parts. Lovely breakfast, also friendly staff. I am usually not a good sleeper but had such good sleeps here.

Bedding was excellent (feel at home). Enough room for two to manœuvre within the room. As usual, your personnel attitude is top notch. Our spot in Cologne! (we go once at least once a year: it is a city that, with its size and feel makes us think of Montreal.

The reception staff is not unwelcoming. Nobody takes time to explain slowly in english where is the mercure park. The tourist taxt to Koëln is very hight. It's very stranger, the waitress said it wasn't the room service on friday evening???

I find this hotel very comfortable. The rooms are adequately equipped, clean and functional.The staff are friendly and helpful.The breakfasts are good, and the choices and quality of evening meals are also good.

The hotel has a variety of rooms, it is clean, bar is very good. The Biggest Issue is NO IRONS in the room. For a business traveler, it is essential. To have an ironing room on 4th floor is archaic. This is ridiculous. And for a woman traveling on her own, extremely uncomfortable ironing with a stranger in their dressing gown. The hotel states it is because they get stolen. Ridiculous reason.

酒店环境非常好，房间干净整洁，尤其是酒店的早餐非常的好。地理位置优越，去科隆教堂及其他著名景点步行就可以，非常方便。

The hotel is very well located, next to a metro station. Within 10 minutes you arrive at the central transtation or you you can even walk there in about 20 minutes. It's a calm location not far from the shopping area and the bars in the south of Cologne. The hotel staff is very friendly. I had a pleasant experience during my stay.

We keep returning to this hotel for its location, the excellent restaurant, the good service, the cleanliness, the much appreciated underground garage when the temperatures are too high or too low etc.

Excellent location (near U-bahn stop), nice atmosphere,friendly staff. Comfortably rooms (minibar included), restaurant located inside the building and in the courtyard. I highly recommend this hotel for stay

good hotel near city centre (10 minutes) Good value, helpful cheerful staff. I would recommend this hotel. two problems which affect the Accor group as a whole. 1- the coffee is awful. 2- I am a gold card member & object to having to read the fine print to work out what my free drink is. I don't want a glass of wine, I would like a Gin & Tonic. the prices will be much the same, Accor is irritating a regular customer for a couple of Euros. the Finance Director needs to be put back in his box

Expectation from the pictures that hotel lists don't reflect what the hotel really looks like, but still ok. I had dirty sheet on my bed but since I was there on holiday and I didn't wanted to loose time trying to have it corrected. When I asked housekeeping if we can get regular coffee that is complimentary in the room, I was told I need to go to front desk and they sent me to bar. So much effort to get such a simple thing line get instant coffee. These little things make me feel that the process was not set very well. To don't be critical all the time, the room was ready before official check it time and it had 5 additional towels as we requested. The issue was that even online check in was done, we needed to go through whole procedure again because it was lost in the system I was told. This cold be done better I believe.