塞文林霍夫科隆市美居酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 3,369 评论

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塞文林霍夫科隆市美居酒店 - Image 1
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Severinstr. 199, Einfahrt Tiefgarage:, Kleine Spitzengasse, 50676 科隆, 德国

描述

酒店其他优惠

  • 这家四星级酒店位于 Südstadt 中心位置，拥有一个宁静的庭院

  • 位于科隆 Severinstrasse 的美居酒店

  • 热情友好的工作人员

  • 丰盛的自助早餐包含冷热菜肴

  • 科隆美居酒店公共交通十分便利

我们的客房

酒店位置

塞文林霍夫科隆市美居酒店

Severinstr. 199, Einfahrt Tiefgarage:, Kleine Spitzengasse
50676 科隆
德国

GPS:50.929514, 6.957017

电话
传真 +49 221 2013666

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

RELAX - FOOD, DRINKS & YOU

RELAX - 让美食与醇酒陪伴您。在我们酒店的酒吧中，您可以享受令人身心放松的客厅氛围。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  3,369 评论

TripAdvisor 评级  4.0/5  1,583 评论

卓越奖 2023

Great hotel, spectacular breakfast

Tripadvisor 评级 5.0/5

Marcine H Couples - 经 TripAdvisor 认证的评论

Equidistance between both Koln park runs. Well maintained. Spacious. Fridge/tea making faciities in room. Breakfast had a wide range including plant based milks, yoghurt, cheese/ham. Close to some quaint, reasonably priced eateries.

Dear Marcine, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our well-maintained and spacious rooms, complete with the added conveniences like a fridge and tea-making facilities. It’s fantastic that our breakfast selection, including plant-based options, met your expectations—our team takes pride in offering a wide range of choices for all our guests. We’re also glad our central location worked out well for you, especially with the nearby eateries and easy access to both Köln park runs. We hope to welcome you back soon for another memorable stay! Kind regards, your Mercure Team from Cologne

Excellent place to stay in Cologne

Tripadvisor 评级 5.0/5

gurkpeter 经 TripAdvisor 认证的评论

This is a surprisingly good hotel. It is located conveniently 4 tram stops from both train stations. The young ladies at the reception and the (I guess) manager gentleman were all kind and professional. The gymn is a bit dated but spacious and the sauna is really a nice touch; just ask them to switch it on before you intend to go. Breakfast was quite nice with a few special touches, I would stay German standard (which is quite good). I recommend this place and would return next time I visit Cologne.

Dear Guest, Thank you for your fantastic review! We're delighted to hear that you enjoyed your stay with us and found our location convenient. It's great to know that our reception team and manager made a positive impression with their kindness and professionalism. We appreciate your feedback on the gym and sauna and will certainly take your advice into consideration to improve our facilities. It’s wonderful to hear that you enjoyed the breakfast and found it up to German standards. Thank you for recommending us, and we look forward to welcoming you back on your next visit to Cologne! Best regards, your Team from Mercure Hotel Severinshof Köln City

Great hospitality

Tripadvisor 评级 5.0/5

Samet K 经 TripAdvisor 认证的评论

I had a fantastic stay at Mercure Cologne. The room upgrade was perfect, exceeding all my expectations. The service and cleanliness were impeccable. As someone working in the hotel industry, I know how challenging it is to maintain this level of excellence, and I truly commend the team. I will definitely choose this hotel again:)

Dear Samet, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a fantastic stay and that the room upgrade exceeded your expectations. It’s especially gratifying to receive such high praise from someone with your expertise in the hotel industry. We’re delighted that you found the service and cleanliness to be impeccable, and we truly appreciate your recognition of our team's efforts. We look forward to welcoming you back and providing another excellent experience in the future! Best regards, your Team from Mercure Hotel Severinshof Köln City

Avoid this Hotel at all Costs.- Unprofessional and Disrespectful Management & Staff

Tripadvisor 评级 1.0/5

Nael I 经 TripAdvisor 认证的评论

Shockingly unprofessional management, particularly Mr. Marc Flasche (Director / General Manager), furthermore, the overall service provided by the staff did not meet the standards expected from a Mercure hotel., and the entire experience was a nightmare!

Dear Guest, We appreciate your feedback and understand your concerns. We also acknowledge that you have already been in direct contact with our management team following your stay. As mentioned earlier, despite being fully booked, our Director, Mr. Flasche, made a special effort to accommodate your extended stay and offered you a discounted rate. Our intention was to ensure your comfort during a busy period. We value your input and are committed to continuously improving our services. If there is anything further you'd like to discuss, please feel free to reach out. Kind regards, your Mercure Team from Cologne Severinshof

Short stopover in Cologne

Tripadvisor 评级 4.0/5

Laufwein 经 TripAdvisor 认证的评论

Very friendly hotel with attentive service, excellente price value performance; Clean and large room with balcony. It is great to have the parking garage within the building. old center town in walking distance. Nice bar with very friendly service.

Dear Guest, Thank you for your review! We're delighted to hear that you enjoyed your stay with us, appreciated the attentive service, and found great value in our offerings. It's wonderful to know you liked the clean and spacious room, the convenience of our parking garage, and our friendly bar service. We hope to welcome you back on your next visit to Cologne! Best regards, Your Mercure Severinshof Team

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其他网络用户评价我们的酒店

  • 1,362 评论 9.1/10 位置
  • 1,845 评论 7.5/10 房间
  • 1,665 评论 8.4/10 服务
  • 36 评论 7.1/10 上网
  • 1,109 评论 9.2/10 早餐
  • 833 评论 6.8/10 清洁度
  • 219 评论 6.1/10 设施

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