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美憬阁科隆蒙迪艾尔艾姆杜姆酒店 4 星

客户意见评级 4.5/5 5,031 评论

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酒店其他优惠

  • 酒店已通过 ALLSAFE 认证

  • 就在老城区,位于大教堂和莱茵河之间

  • 在 Mondial1516 品尝整座城市里最新鲜的啤酒

  • 店内咖啡厅/“Legs11”熟食店

  • 现代化的会议设施、私人餐厅和户外露台

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 15h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 可携带宠物 付费服务
  • 全禁烟宾馆
  • 使用空调
  • 酒店使用的语言
  • 接待处全天候开放
  • 延迟至下午 6 点退房 付费服务
  • 洗衣房
  • 行李员
  • 礼宾服务
餐饮
  • 早餐 付费服务
  • 2 餐厅
  • 客房服务
休闲和活动
  • 健美中心
  • 护理
商务服务
  • 5 会议室

酒店位置

美憬阁科隆蒙迪艾尔艾姆杜姆酒店

Kurt-Hackenberg-Platz 1
50667 科隆
德国

电话: +4922120630

传真: (+49)221/2063527

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • BUS 132 :  132 TRANKGASSE

  • BUS 133 :  BUS 133 GUERZENICH

  • TRAM 1 :  TRAM 1 HEUMARKT

  • Tram :  TRAM 16, 18 DOM-HAUPTBAHNHOF

  • S TRAIN :  S6, S11, S12,S13 HAUPTBAHNHOF

  • 乘飞机

    DUSSELDORF INTERNATIONAL AIRPORT 达到 45公里 / 27.96 英里

  • 乘飞机

    FLUGHAFEN FRANKFURT AM MAIN 达到 180公里 / 111.85 英里

  • 乘飞机

    FRA 达到 180公里 / 111.85 英里

  • 乘火车

    DOM / HAUPTBAHNHOF 达到 0.2公里 / 0.12 英里

GPS :50.94009, 6.960014

我们的客房

酒店拥有 203 间全新翻修的客房,包括 6 间普通套房。客房配备高品质的设施,包括无线网络、空调、可收看天空频道的 49 英寸 LED 电视。大部分浴室配有步入式淋浴间。

标准房

  • 最多人数: 2
  • 面积: 从 16 / 172 sq ft
  • 客房内的无线网络
  • 浴袍
  • 咖啡/茶器具
  • 直拨电话

标准房,配备 2 张单人床

  • 最多人数: 2
  • 面积: 从 16 / 172 sq ft
  • 客房内的无线网络
  • 浴袍
  • 咖啡/茶器具
  • 直拨电话

商务房

  • 最多人数: 2
  • 面积: 从 16 / 172 sq ft
  • 景色: 位于庭院旁边 *

视情况而定

  • 客房内的无线网络
  • 浴袍
  • 奈斯派索咖啡机
  • 咖啡/茶器具
  • 直拨电话

豪华房,可欣赏大教堂景观

  • 最多人数: 2
  • 面积: 从 16 / 172 sq ft
  • 景色: 拥历史景观 *

视情况而定

  • 客房内的无线网络
  • 浴袍
  • 奈斯派索咖啡机
  • 咖啡/茶器具
  • 擦鞋机(...)

高级豪华房

  • 最多人数: 2
  • 面积: 从 23 / 248 sq ft
  • 客房内的无线网络
  • 浴袍
  • 奈斯派索咖啡机
  • 咖啡/茶器具
  • 直拨电话
客房

酒店餐厅和酒吧

REISSDORF IM MONDIAL

美食类型: 地区

我们新开张的 Mondial 1516 餐厅提供传统菜肴和当地美食。跟随我们一同探索德国美食。畅饮我们种类繁多的桶装或瓶装啤酒。

菜单 (PDF)
  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日
午餐

Legs 11

美食类型: 咖啡厅

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日
午餐

您的会议和活动

我们的会议室

  • 会议室数量:5

  • 最大面积:184 平方米

  • 最大容量:60 个人

  • 最大宴会容量:45 个人

了解更多信息


美憬阁科隆蒙迪艾尔艾姆杜姆酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.5/5

5,031 评论

tripadvisor

TripAdvisor 评级 4.0/5

1,645 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

What a wonderful hotel

Tripadvisor 评级 5.0/5

Radoslaw1972 Solo travel - 20/02/2020 经 TripAdvisor 认证的评论

Great hotel with ideal location (close to the cathedral, old town and railway station). The staff were magnificent, fantastic and very nice and very friendly. The breakfast - without objections, is tasty.

Dear Radoslaw, We really appreciate that you have taken the time to write us a feedback here on Tripadvisor. Especially to get such a positive feedback, is a great motivation for our team as our biggest wish is that you have a pleasant and unique stay with us. We are very pleased to read that you were especially with the hospitality of our staff, the central location and the breakfast very satisfied. We hope to welcome you soon back. Warm regards, Marvin Hilgers Guest Relation Manager

Rude housekeeping staff

Tripadvisor 评级 3.0/5

Vicki N Business - 22/01/2020 经 TripAdvisor 认证的评论

Called the housekeeping department to request for room sleepers, once I started to speak in English they hang up and never pick up my call ever again. Reception staff was alright..... Breakfast was good

Dear Vicki, Thank you for taking the time to tell us about your experience at the Hotel Mondial am Dom Cologne - MGallery. We would like to sincerest apologize for the inconvenience you had calling our housekeeping. We assure you that is a very exceptional situation and we have already passed your comments to our housekeeping Manager in order to sensitize their team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards, Marvin Hilgers Guest Relation Manager

地理環境優

客户意见评级 5.0/5

H. 情侣住宿 - 05/01/2020 所有已确认评论

離車站、景點都近。早餐多樣化選擇。

Dear Mr. Li H., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. We are very happy to read that you had a great stay and did like espiecially the central location of the hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marvin Hilgers Guest Relation Manager

Great Deal

Tripadvisor 评级 5.0/5

KateGK Family - 21/12/2019 经 TripAdvisor 认证的评论

I booked my room via Accor member’s promotion, I’ve got a spacious comfortable room tie up with glamorous breakfast, it was a great experienced and it gives me a thought that I’m gonna book Mondial again for my future visit.

Dear Kate, our team would like to thank you so much for this great rating and lovely feedback. Nothing makes us happiert, than to read that you had a "great experience" in our Hotel and were especially very satisfied with the comfortable room and the breakfast. We cannot wait to welcome you soon back. The Mondial team wishes you a wonderful Christmas time and a happy New Year 2020. Warm regards, Marvin Hilgers Guest Relation Manager

Modern hotel, Excellent location.

Tripadvisor 评级 4.0/5

Trevor97 Family - 20/12/2019 经 TripAdvisor 认证的评论

The hotel is modern, clean and staff very helpful. We arrived at 2.00 and had to wait for our room. When we got to the room we were amazed to find clear glass between the bathroom and the rest of the room. This was unsatisfactory for father and daughter. They were unable to find us another room. This somewhat spoilt what would have been a pleasant stay.

Dear Trevor, thank you very much for have chosen our Hotel Mondial am Dom to discover Cologne with your daughter. We are very glad to read that you were very satisfied with the excellent location, the cleaning and our kind staff. However, we regret that due to the open shower concept your stay has been affected a bit negative. We are already doing many little refinements, like many of our rooms have already a milky glass cover. Thank you very much once again for the time you have taken to write us a review, you constrictive criticism is very much appreciated and passed to the corresponding departments. We hope to welcome you soon back and wish you and your daughter a wonderful Christmas time and a happy New Year 2020. Warm regards, Marvin Hilgers Guest Relation Manager

Modernised too much

Tripadvisor 评级 4.0/5

geoffwiggins63 Family - 13/12/2019 经 TripAdvisor 认证的评论

We joined our daughter and son in law who have visited this hotel many times and loved it. However they were not impressed by the updating.... we did not like the idea of a window into the bathroom giving no privacy or modesty cover. A blind on the window would work - why do we have a door on the bathroom/toilet at home?? Breakfast as €27 is extortionate especially when their own cafe offers a deal of coffee/yoghurt/muffin for €7.50 ! Wonderful position for the market, clean and comfortable.

Dear guest, we are glad to read that by recommendation of your daughter and son in law you have chosen our Hotel Mondial am Dom for your stay at Cologne. Regarding the shower, we are already in some refinement works and there are already many rooms with milky glass cover. Our breakfast buffet restaurant offer a full American breakfast with a large choice of food, so we recommend for guest with not so a huge hunger for breakfast our cafe bar "Legs11" which you mentioned with the prices. We hope to welcome you in a close future back and wish you a wonderful Christmas time and a happy New Year 2020. Warm regards, Marvin Hilgers Guest Relation Manager

Bright, clean and great for Christmas markets

Tripadvisor 评级 5.0/5

Carrie3004 Friends getaway - 09/12/2019 经 TripAdvisor 认证的评论

Have stayed here for many years to go to the Christmas markets. It is within 5 minutes walk of 3 markets and an easy 10 minute walk from the main station. Rooms are comfortable and clean with a great shower and complimentary toiletries. The rooms have been redone this year: the TV is huge. Could do with a little more storage space (shelves and drawers) but fine for a couple of days. Personally I found the large glass window straight from the shower in to the room rather odd..fine for couples I guess, but glad I wasn't sharing with a friend. Great choice of buffet breakfast...fresh fruit, cereals, meats, cheeses, juice, rolls, pastries and cooked items. Staff are very friendly.

Dear Carrie, In our daily process, all our team strives on to create each guest a pleasant and unique stay, so there is nothing more satisfactory than to get such a positive feedback like yours and it is my pleasure to pass this comments to our team. We are happy to read that you were 100% satisfied with your stay especially with the central location, the rooms, the cleaning, the breakfast and our kind staff. Regarding the glass from the bath to the room, we are already in some changes and have some rooms with a milky glass cover inserted. We hope to welcome you in a close future back and wish you already a wonderful Christmas time and a happy New Year. Kind regards, Marvin Hilgers Guest Relation Manager

City Centre Gem

Tripadvisor 评级 4.0/5

Gotthard56 Couples - 09/12/2019 经 TripAdvisor 认证的评论

We had a Superior Cathedral View room (368) which was spotless and modern with a comfortable double bed. Room serviced every day (we stayed for 4 nights) to a very high standard. The room size was smaller than we expected with not much space to store your clothes. The shelf unit and safe were quite high up and we both struggled to reach them ! We left most of our clothes in our suitcase to use as and when needed.However we accept that this is a short stay City Centre Hotel. The cafe adjoining the hotel was very nice although we did not use the hotels restaurant as we were here mainly for the Christmas Markets. Sleep quality was very good overall although you have to accept the 7am bells from the Cathedral ! Breakfast choice and quality were excellent with a very efficient table service. All the staff we encountered were always friendly and helpful. We would certainly recommend this quality hotel which has a perfect location for seeing the sights of Cologne. This is reflected of course in the price as you would expect at this time of the year.

Dear Gotthards, in the name of the entire team we would like to thank you very much for your kind feedback regarding your stay. We are very happy to read that we could fulfilled your expectations especially our kind staff, our delicious breakfast and the comfortable beds. We hope to welcome you soon back and wish you a wonderful Christmas time and a happy New Year 2020. Kind regards, Marvin Hilgers Guest Relation Manager

Great! Enjoy your stay, but don't think about working in the room. WIFI don't work!

Tripadvisor 评级 5.0/5

antoniodI1107NU Business - 13/11/2019 经 TripAdvisor 认证的评论

In all my travels to Colonia, I stay at Hotel Mondial am Dom Cologne MGallery. I'm always very well received by the staff, who are very attentive and kind. The breakfast is excellent and very well served. The rooms and the lavatory are always very clean and modern. That is, 99.9% of this hotel is excellent. After all what is missing? Unfortunately the WIFI is lousy, even with a router located in the hallway outside the my room door, the result was bleak. This is an aspect to be improved by the hotel management. Make a good choice and a nice stay at the hotel Mondial am Dom Cologne!

Dear Antonio, in the Name off all our Team of the Hotel Mondial am Dom we would like to thank you very much for your loyalty and the great recommendation here on TripAdvisor. There is nothing more satisfactory for our team than to know that you felt very comfortable again and that you were "very well received by our staff". Wonderful to hear that our breakfast was excellent. Thank you also very much for your suggestion regarding the Wi-Fi. Since October we offer the Premium Wi-Fi free of charge to our guest to improve the satisfaction. However it is true that there are some trouble with the Wi-Fi coverage by the routers of the extern company which gives us this service. They are already informed and we hope that they will find soon a solution to improve this issue. We are happy to welcome you soon back to our Mondial-family. Warm regards, Marvin Hilgers Guest Relation Manager

New room design not good

Tripadvisor 评级 3.0/5

Roam176444 Business - 12/09/2019 经 TripAdvisor 认证的评论

This is about the 8th time we've stayed at the Mondial am Dom as we attend two trade shows every year at the Koln Messe. I usually travel with my colleague and share a twin room which although the rooms are quite small, has never been a problem in the past. It is well located and breakfast is very good. Until this time that is. The rooms have been redesigned and redecorated and the shower wall looking out onto the rest of the room is now glass. In other words, your colleague can now see you (and vice versa) from the knees up in the shower and also sitting down whilst on the loo... not sure who came up with ingenious design but it really doesn't work and was very unpleasant. But the most disappointing part was that I was not notified of this change (even though I'm a member of the Accor Group loyalty program) and charged full price when there is clearly renovation still going on at the hotel.

Dear Roam, we would like to thank you very much for having chosen our Hotel Mondial am Dom for the 8th time and your loyalty. We are glad that you were as usual very satisfied with the breakfast and the central location. However, we regret very much that you have not been as satisfied as usual with our hotel because of the new open shower design and some little improvements, which we are finishing. Regarding the shower, we would like to inform you that we are already doing some refinements for example some rooms have already a milkglass and we are expanding the numbers of room with this type of shower. Generally, we have changed the design of the rooms with more light and warm colors and this type of modern shower to visually enlarge the room. We hope to welcome you in a close future back, to demonstrate you that we daily work on each suggestion of our guest in order to improve your experience at our Hotel. Kind regards, Marvin Hilgers Guest Relation Manager

Wonderful, Modern Hotel with Great Location

Tripadvisor 评级 5.0/5

brecker3 Business - 11/09/2019 经 TripAdvisor 认证的评论

This was my first stay at this property. The hotel was very clean with modern styling. Customer service was very good and the daily breakfast offerings were highly delicious. This hotel was in a great location with easy walking to many shops, restaurants and other attractions. Close to the train station as well. Highly recommended!!

Dear Brecker, thank you very much for have chosen our Hotel Mondial am Dom for your stay in Cologne. We are very pleased to read that you had a "wonderful" time at our hotel and were especially very satisfied with the central location, our breakfast and the modern hotel style. Thank you also very much for your kind recommendations here on TripAdvisor. We hope to welcome you very soon back. Warm regards from Cologne, Marvin Hilgers Guest Relation Manager

McGallery- but not really

Tripadvisor 评级 3.0/5

Liz M Couples - 31/08/2019 经 TripAdvisor 认证的评论

For a McGallery- the price wasn't very expensive- but it wasn't the quality McGallery we are used to. The breakfast is very expensive- we opted not to take it. The staff however are friendly and helpful. The spa is nothing special but the gym is well-equiped. The location is ideal- close to the Cathedral, the old part of town, the Rhin and the Philharmonik !

Dear Liz, thank you very much for have chosen our Hotel Mondial am Dom for your previous stay in Cologne. We are very happy to read, that you had a very good experience with our staff and voted them as very friendly and helpful and were with the location of our hotel and the gym very satisfied. However, we regret that you were not satisfied with the quality of our hotel and we have already passed your feedback to the corresponding department. We hope you give us another chance in the future to convince you of us. Kind regards, Marvin Hilgers Guest Relation Manager

Always a good place to stay in Cologne

Tripadvisor 评级 5.0/5

Guillaume F Business - 08/07/2019 经 TripAdvisor 认证的评论

Newly renovated, good service, nice looking and comfortable rooms, breakfast is very good. Central location. I highly recommend. Restaurant for lunch and dinner is not the best but OK. Gym is quite small but enough with multiple weight / running / cycling.

Dear Guillaume, thank you very much for visit our Hotel Mondial am Dom once again. It is a great honor for all our team to get such a good feedback back from our guest as we daily try our best in order to fulfill all the wishes and expectation of our guest. We are very happy to read that you really liked our new renovated room and the kind service of our staff. We hope to welcome you soon back. Kind regards, Marvin Hilgers Guest Reation Manager

美好的周末

客户意见评级 5.0/5

Jing 朋友住宿 - 04/07/2019 所有已确认评论

酒店里科隆火车站HBF很近,隔着大教堂和博物馆,走路十分钟就到,离主要景点也是步行距离。给升级了大教堂景的房间,房间不大,设计巧妙,空间利用得很好,色彩明快,特别喜欢三角木地板。迷你吧免费,每天有依云水,晚上还有巧克力。

Dear Mr. Q., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please share your feedback also with other guest on Tripadvisor. We would be very grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marvin Hilgers Guest Relation Manager

Excellent location, helpful staff, good variety at breakfast

Tripadvisor 评级 5.0/5

U447FLlucyb Couples - 29/06/2019 经 TripAdvisor 认证的评论

The location of the Hotel Mondial is the standout benefit for choosing this hotel. it is between the Dom and the river. Within 10 minutes you can walk to so many nice locations. the only drawback for us, was being unable to pull up to the hotel entrance with our big bags. I had to drag them across the cobblestone pavement. The hotel garage is closed due to an elevator alarm issue (that's what we were told) but there is plenty of public parking nearby - the only issue is dragging luggage... If / when they fix their garage elevator ( or if you have light luggage), staying at Hotel Modial would be a good choice.

Dear guest, thank you very much for have chosen our hotel Mondial am Dom for your previous stay in cologne. We really appreciate your kind feedback as for our team there is nothing more satisfactory as a good feedback from our guests. We glad that you especially liked the central location of the hotel. Thank you also for your constructive criticism which helps us to improve our services. We would also like to apologize for the inconvenience with the car parking lift. We hope to welcome you son back. Kind regards from the heart of cologne, Marvin Hilgers Guest Relation Manager

Well located and tidy rooms

Tripadvisor 评级 4.0/5

FrHn Business - 25/06/2019 经 TripAdvisor 认证的评论

Well located hotel. Quiet and tidy rooms. Nice locatin to visit Koeln. Have tested Sauna and welness. Sauna itself could need some renovation of wooden parts. Did not test the brekfast or restaurant. Will come back

Dear guest, thank you very much for have chosen our Mondial am Dom for your last visit to Cologne. It is a pleasure for all our team to get such a niche feedback and we are glad to read that you were overall very satisfied especially with the quit and tidy romos and the location. Thank you also very much for your constructive criticism which helps us to hold and improve our facilities and service. We hope to welcome you very son back. All the best, Marvin Hilgers Guest Relation Manager

An excellent hotel in a prime position

Tripadvisor 评级 5.0/5

ruthmQ1677YK Couples - 08/06/2019 经 TripAdvisor 认证的评论

Delightful hotel offering very good quality accommodation, situated in an excellent position between the cathedral and the Rhine. Excellent breakfast in a lovely diningroom - pity dinner is not also offered there. We have always found this hotel to be of a very high standard, having stayed here on numerous occasions.

Dear loyal guest, I would like to thank you in the name of all our team for coming back and for your lovely feedback. It is a great honor for all our team that you are overall always very satisfied and have visit us that many times. We are very pleased to read that you especially love the quality of the accommodation and breakfast as the brilliant location of the hotel facing the wonderful Cathedral of cologne. At this moment, we are on ongoing project of improving our facilities and plan to reform our Reissdorf in Mondial, which I am sure you will love to join a nice dinner in future. Thank you once again for sharing your feedback with other guest here on Tripadvisor. We cannot wait to welcome you soon back to our Mondial-Family. Kind regards, Marvin Hilgers Guest Relation Manager

super hotel

Tripadvisor 评级 5.0/5

philippe l Business - 04/05/2019 经 TripAdvisor 认证的评论

Excellent location at the heart of the city. Staff professionnal and excellent service. Room not so spacious but OK. Brasserie , good but small draft beer. Friendly personnal at reception and concierge.

Dear Philiipp, We would like to thank you very much for have chosen our Mondial am Dom Cologne for your last stay and for the time you have taken for share your experience with other guests here on TripAdvisor. Our highest philosophy is that our guest feel like home and that our staff welcome them warmly and gives their best to create each guest a unique experience. We are very pleased to read that in your case it was a full success. It is my pleasure to pass your kind comments as a high motivation to our reception and concierge staff. Come back soon! We would love to welcome you again as our guests. Lovely regards from cologne, Marvin Hilgers Guest Relation Manager

酒店很规范

客户意见评级 4.5/5

Stephen W. 商务住宿 - 04/03/2019 所有已确认评论

酒店人员很友善很专业

Dear Xinyue W., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nadine Tarrach Empfangschefin

Mix feeling

Tripadvisor 评级 3.0/5

896thierrye Business - 17/01/2019 经 TripAdvisor 认证的评论

Except the location of this hotel close to the train station and the beautiful dome of Köln, the hotel itself is not providing the level of accommodation you would expect. Restaurant is a local restaurant with only local food. If you want something else you have to look outside the hotel even in the deep and cold winter! Rooms are very small, old fashion and terribly expensive. In one word: disappointment!

Dear 896thierrye, Thank you for staying with us and for sharing your impressions on your stay. I very much regret that you did not fully enjoy your stay. Please accept my apologies for any inconveniences caused to you. Nevertheless, I hope that we might have the pleasure of welcoming you again to Hotel Mondial am Dom Cologne. Best regards, Christoph Kübel-Fischenich Guest Relation Manager

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