Mondial Am Dom Hotel Cologne - MGallery Collection 4.5 星

客户意见评级 (ALL 评级) 4.7/5 2,576 评论

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Mondial Am Dom Hotel Cologne - MGallery Collection - Image 1
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Kurt-Hackenberg-Platz 1, 50667 科隆, 德国

描述

酒店其他优惠

  • 位于科隆老城的精品酒店，靠近大教堂和莱茵河

  • 拥有现代化的客房，部分客房可俯瞰科隆大教堂的胜景

  • 提供 2 间专享包房和室外露台

  • 5 间会议室自然采光充足，部分会议室带室外露台

  • 周末中午 12 点前供应丰盛的自助早餐

我们的客房

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酒店位置

Mondial Am Dom Hotel Cologne - MGallery Collection

Kurt-Hackenberg-Platz 1
50667 科隆
德国

GPS:50.94009, 6.960014

电话
传真 +49 221 2063527

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

Mondial 1516

在科隆市中心，我们邀请您到我们的"Mondial 1516"餐厅享受美食之旅。当您坐在靠窗的餐桌前用餐时，可以观赏到科隆大教堂独特而迷人的景色。

预订

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  2,576 评论

TripAdvisor 评级  4.0/5  1,806 评论

卓越奖 2025

Do not recommend this hotel

Tripadvisor 评级 1.0/5

Odyssey25582571028 经 TripAdvisor 认证的评论

When checking in the front desk was very rude and dismissive of me. Then on our second day of stay 2 hotel workers walked straight into our room at 9am, with cause or reason. When calling the front desk to complain,they did not even apologize, they told us to hang the do not disturb sign on the outside of the door, which we had already done the day before and told them that, it was there when the 2 employees walked into our room, they completely dismissed our complaint and said if the the sign is on the door it should be fine. The room needed to be cleaned better, we had a dirty towel and hair in the bed. Would not recommend this hotel.

Dear Nessa, Thank you for taking the time to share your feedback regarding your recent stay at Mondial Am Dom Hotel Cologne - MGallery Collection. I am truly sorry to hear about the experiences you encountered during your visit. I sincerely apologize for the lack of courtesy you experienced at the front desk upon your arrival; this is not reflective of the service standards we strive to uphold. Additionally, I regret the intrusion you faced in your room. Our team should always respect guests' privacy, and I appreciate you bringing this matter to our attention. I understand the frustration you felt when your concerns were not addressed satisfactorily. Please know that guest comfort and satisfaction are of utmost importance to us. Furthermore, I am sorry to learn that your accommodations did not meet our cleanliness standards. Your comments will be reviewed with our housekeeping team to ensure improvements are made. Thank you once again for your valuable insights. Hans Schultheis Guest Relation & Quality Manager

By the cathedral with style

Tripadvisor 评级 5.0/5

Getaway46231163831 经 TripAdvisor 认证的评论

Very comfy modern hotel by Cologne's cathedral. Every main site in the city is reachable by foot while you enjoy the city life. Conviniently located for a night stroll and to take some great pictured of Cologne's skyfall. Breakfast has a big range of food, that suits all tastes and needs.

Dear Van Essa, Thank you for your kind words regarding your recent stay at Mondial Am Dom Hotel Cologne. We are delighted to hear that you appreciated our prime location near the cathedral, as well as the comfort of our modern accommodations. It is also wonderful to know that you enjoyed our breakfast offerings. We look forward to welcoming you back for another memorable experience. Hans Schultheis Guest Relation & Quality Manager

Good, but more choice

Tripadvisor 评级 3.0/5

christophery629 经 TripAdvisor 认证的评论

Rooms were nice, but the hotel restaurant could do with either more choice on their menu or changing it. Would also benefit from a proper bar, when you consider it is a four star hotel. Location itself is great, and the staff are incredibly helpful.

Dear Christopher Y, Thank you for your feedback regarding your recent stay. We appreciate your compliments on our rooms and staff. We acknowledge your suggestions for enhancing our restaurant menu and bar offerings, and we will certainly take them into consideration as we strive to improve our services. Hans Schultheis Guest Relation & Quality Manager

Ticks all the boxes.

Tripadvisor 评级 5.0/5

jamiesondesign39 经 TripAdvisor 认证的评论

It was everything we needed. Brilliant location, comfy bed, good pillows and excellent water pressure in the shower. We didn't need anything else.

Dear jamiesondesign39, Thank you for your kind feedback. We are delighted to hear that our location, comfortable accommodations, and amenities met your expectations. Your satisfaction is our priority, and we hope to welcome you back soon for another wonderful stay. Best regards, Hans Schultheis Guest Relation & Quality Manager

Great ocation and comfort

Tripadvisor 评级 5.0/5

MaryDXXX 经 TripAdvisor 认证的评论

A beautiful hotel just a short walk from the cathedral and historic areas. Very comfortable and great staff. Would recommend

Dear Guest, thank you for your kind words regarding your recent stay. We are delighted to hear you enjoyed our location, comfort, and the service provided by our staff. Your recommendation means a lot to us. Best regards, Alexandra Riedinger Sales Manager

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其他网络用户评价我们的酒店

  • 1,813 评论 9.7/10 位置
  • 1,676 评论 7.9/10 房间
  • 1,649 评论 9.1/10 服务
  • 11 评论 7.7/10 上网
  • 977 评论 8.6/10 早餐
  • 661 评论 8.5/10 清洁度
  • 394 评论 9.1/10 氛围
  • 276 评论 7.7/10 食物

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