Novotel Koeln City 4성

고객 평점 (ALL 평가) 4.6/5 1,962 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Koeln City - Image 1
Novotel Koeln City - Image 2
Novotel Koeln City - Image 3
Novotel Koeln City - Image 4
Bayenstrasse 51, 50678 KOELN, 독일

호텔설명

호텔 추가 정보

  • Completely renovated rooms with Wi-Fi and work area

  • Located right at the Rheinauhafen and only 15-minute walk to the old town

  • Family rooms and play areas for children

  • Fitness studio and sauna with cathedral views (sauna hours from 6-10 pm)

  • Light-flooded meeting rooms with modern technology and a wide range of catering options.

숙박

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호텔 위치

Novotel Koeln City

Bayenstrasse 51
50678 KOELN
독일

GPS:50.926762, 6.963615

전화
팩스 +49 221 80147148

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 바
  • 회의실
  • 100% 금연 호텔

NOVO² BAR

The Harbor Bar - A nice place to relax with a glass of wine and some snacks. Take advantage of this opportunity, which we are currently offering Monday to Saturday until 1:00 a.m. Dogs are not allowed.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  1,962 리뷰

TripAdvisor 평가  3.9/5  1,750 리뷰

고객 평점 2.0/5

Sanghoon P. 비즈니스 - 전체(All) 통지 확인

환경을 위해 정수기를 이해하라는 것은 이해 카운터에 가면 재사용 가능한 플라스틱을 제공한다 하였으나 무조건 구매해야한다는 말만 반복 또한, 4명 동시 체크인 했더니 1명에게는 룸키를 제공 안하는 듯 전반적으로 산만함

Dear Sanghoon, thank you very much for your feedback and for sharing your impressions with us. We regret to hear that your check-in experience felt disorganized. Normally, every adult guest receives their own room key, and we are sorry that this was not the case during your stay. Regarding our refill station: it is available 24/7 for the convenience of our guests. Of course, you are welcome to bring your own bottles – there is no obligation to purchase one from us. We will make sure our team communicates this more clearly in the future. Your comments are very valuable to us, as they help us improve our service. We truly hope to have the chance to welcome you again and provide you with a smoother experience. Best regards, Your Novotel Köln City Team

Very much a family hotel

트립어드바이저 평점 4.0/5

lonewolf44 TripAdvisor 인증 리뷰

There's much to like about this hotel. The facilities are very good. My room was spacious and well equipped. WiFi was reliable and the shower/bathroom great. Aircon was also reliable. It is on the 133 bus route from Cologne Hauptbahnhof - 4 stops, taking 10-15 minutes, or you could walk in about 30 minutes. Nearby is the waterfront with a range of amenities, cafes etc. My only quibble was a lot of families with small children were staying when I was. Whoever had the room above me didn't stop their kids running up and down screaming until late at night - it was like a heard of elephants - and it took me 20 minutes to get down to breakfast as the 2 elevators were so busy! The breakfast was excellent, but again A LOT of small children were running around, often unsupervised by their parents. I'd stay again, but maybe next time when it isn't school holidays!

July family city break to cologne

트립어드바이저 평점 5.0/5

HeathJN11 TripAdvisor 인증 리뷰

This hotel was very well located to access public transport to see all the top sights. We booked through British Airways and sent an email to hotel to try and help us with an interconnecting room for the 2 rooms we booked. However, this was not possible. Probably due to booking the break only 12 days before departure. With this in mindI just accepted the booking as it was. I was then delighted when we checked in to find out that the hotel could ensure we had 2 twin rooms right next to each other, which was very useful. The staff were very helpful all round. Especially, on two occasions when we locked ourselves out our rooms due to forgetting our keys cards and for storing our luggage. The rooms were of a very good standard. We all felt like we were staying in a very good quality hotel. The rooms were also spacious, clean and the comfortable. Overall, a great place to stay.

Standard stuff, no extras

트립어드바이저 평점 3.0/5

johnsY7314JG TripAdvisor 인증 리뷰

Standard Novotel package, nice comfortable room. But it was not cheap and very disappointed to find no extras, not even bottles of water in the room - had to buy from a machine. (Previous hotel in Munich, same group, had a free mini bar - nice). The hotel is also a taxi ride from the city and there were only a couple of small restaurants nearby - fortunately both good.

Nice stay, a few problems.

트립어드바이저 평점 4.0/5

Sightseer37717267548 가족 - TripAdvisor 인증 리뷰

When we arrived, the receptionists were able to assist us and they were nice but not enthusiastic, which is fine if you don’t mind that. The lift requires a key card to be scanned which we didn’t know until we were in the lift and another person staying at the hotel told us on the second day. There were no signs to tell us that. The room was spacious and the view was lovely. It was always cleaned very well when we went out. There were plenty of towels and a spare mattress and pillow, although the mattress was in a bag that said “spare pillow” so if you need a spare mattress check all the bags in the cupboard before asking reception. The room was very hot all day which made it difficult to sleep at night and the air conditioning didn’t work at all. It just made noise. The fridge was barely cold. It just about did what we need it to do but it was soaking wet. The beds were comfortable. We had a room for two adults and two children. The children’s beds weren’t separated and the mattress was only enough for one child which is why we needed the spare mattress, so be aware of that if travelling with children. The hotel wasn’t very far from the city, it was around 15 minutes to walk. There were plenty menu is very limited, with only two desert options and very few meals. Tv was big which was good but most channels are in German.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,292 리뷰 8.7/10 위치
  • 1,565 리뷰 7.2/10 객실
  • 1,328 리뷰 8.9/10 서비스
  • 39 리뷰 4.7/10 인터넷 가격
  • 984 리뷰 8.8/10 조식
  • 828 리뷰 5.4/10 안락함
  • 779 리뷰 8/10 청결도
  • 351 리뷰 4.5/10 가격 대비 가치

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