Mondial Am Dom Hotel Cologne - MGallery Collection 4.5성

고객 평점 (ALL 평가) 4.7/5 2,576 리뷰

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Kurt-Hackenberg-Platz 1, 50667 COLOGNE, 독일

호텔설명

호텔 추가 정보

  • Exclusive hotel in Cologne's old town, close to the cathedral and the Rhine

  • Modern rooms, some with a direct view of the Cologne Cathedral

  • Two exclusive private dining rooms with outdoor terrace

  • 5 conference rooms with natural light, some with outdoor terrace

  • Rich breakfast buffet on weekends until 12 PM

숙박

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호텔 위치

Mondial Am Dom Hotel Cologne - MGallery Collection

Kurt-Hackenberg-Platz 1
50667 COLOGNE
독일

GPS:50.94009, 6.960014

전화
팩스 +49 221 2063527

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

Mondial 1516

In the heart of Cologne, we invite you to a culinary journey at our restaurant "Mondial 1516". While you dine at your window table, a unique and fascinating view of Cologne Cathedral awaits you.

예약

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.7/5  2,576 리뷰

TripAdvisor 평가  4.0/5  1,806 리뷰

2025으뜸 시설

Do not recommend this hotel

트립어드바이저 평점 1.0/5

Odyssey25582571028 TripAdvisor 인증 리뷰

When checking in the front desk was very rude and dismissive of me. Then on our second day of stay 2 hotel workers walked straight into our room at 9am, with cause or reason. When calling the front desk to complain,they did not even apologize, they told us to hang the do not disturb sign on the outside of the door, which we had already done the day before and told them that, it was there when the 2 employees walked into our room, they completely dismissed our complaint and said if the the sign is on the door it should be fine. The room needed to be cleaned better, we had a dirty towel and hair in the bed. Would not recommend this hotel.

Dear Nessa, Thank you for taking the time to share your feedback regarding your recent stay at Mondial Am Dom Hotel Cologne - MGallery Collection. I am truly sorry to hear about the experiences you encountered during your visit. I sincerely apologize for the lack of courtesy you experienced at the front desk upon your arrival; this is not reflective of the service standards we strive to uphold. Additionally, I regret the intrusion you faced in your room. Our team should always respect guests' privacy, and I appreciate you bringing this matter to our attention. I understand the frustration you felt when your concerns were not addressed satisfactorily. Please know that guest comfort and satisfaction are of utmost importance to us. Furthermore, I am sorry to learn that your accommodations did not meet our cleanliness standards. Your comments will be reviewed with our housekeeping team to ensure improvements are made. Thank you once again for your valuable insights. Hans Schultheis Guest Relation & Quality Manager

By the cathedral with style

트립어드바이저 평점 5.0/5

Getaway46231163831 TripAdvisor 인증 리뷰

Very comfy modern hotel by Cologne's cathedral. Every main site in the city is reachable by foot while you enjoy the city life. Conviniently located for a night stroll and to take some great pictured of Cologne's skyfall. Breakfast has a big range of food, that suits all tastes and needs.

Dear Van Essa, Thank you for your kind words regarding your recent stay at Mondial Am Dom Hotel Cologne. We are delighted to hear that you appreciated our prime location near the cathedral, as well as the comfort of our modern accommodations. It is also wonderful to know that you enjoyed our breakfast offerings. We look forward to welcoming you back for another memorable experience. Hans Schultheis Guest Relation & Quality Manager

Good, but more choice

트립어드바이저 평점 3.0/5

christophery629 TripAdvisor 인증 리뷰

Rooms were nice, but the hotel restaurant could do with either more choice on their menu or changing it. Would also benefit from a proper bar, when you consider it is a four star hotel. Location itself is great, and the staff are incredibly helpful.

Dear Christopher Y, Thank you for your feedback regarding your recent stay. We appreciate your compliments on our rooms and staff. We acknowledge your suggestions for enhancing our restaurant menu and bar offerings, and we will certainly take them into consideration as we strive to improve our services. Hans Schultheis Guest Relation & Quality Manager

Ticks all the boxes.

트립어드바이저 평점 5.0/5

jamiesondesign39 TripAdvisor 인증 리뷰

It was everything we needed. Brilliant location, comfy bed, good pillows and excellent water pressure in the shower. We didn't need anything else.

Dear jamiesondesign39, Thank you for your kind feedback. We are delighted to hear that our location, comfortable accommodations, and amenities met your expectations. Your satisfaction is our priority, and we hope to welcome you back soon for another wonderful stay. Best regards, Hans Schultheis Guest Relation & Quality Manager

Great ocation and comfort

트립어드바이저 평점 5.0/5

MaryDXXX TripAdvisor 인증 리뷰

A beautiful hotel just a short walk from the cathedral and historic areas. Very comfortable and great staff. Would recommend

Dear Guest, thank you for your kind words regarding your recent stay. We are delighted to hear you enjoyed our location, comfort, and the service provided by our staff. Your recommendation means a lot to us. Best regards, Alexandra Riedinger Sales Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,813 리뷰 9.7/10 위치
  • 1,676 리뷰 7.9/10 객실
  • 1,649 리뷰 9.1/10 서비스
  • 11 리뷰 7.7/10 인터넷 가격
  • 977 리뷰 8.6/10 조식
  • 661 리뷰 8.5/10 청결도
  • 394 리뷰 9.1/10 분위기
  • 276 리뷰 7.7/10 레스토랑

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