Grand Mercure Sao Paulo Vila Olímpia 5성

고객 평점 (ALL 평가) 4.5/5 1,667 리뷰

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호텔설명

호텔 추가 정보

  • Renovated, spacious, upscale rooms. 49" Smart TDS w/ streaming channels

  • CipóRestô restaurant with outdoor balcony and Brazilian cuisine

  • Corporate and social event spaces with capacity for up to 600 people

  • Nearby hospitals and clinics: São Luiz, Sta Paula, Sta Maggiore, Clinica JK

  • Hotel with helipad located 10 min from Congonhas Airport - SP

숙박

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객실 1

호텔 위치

Grand Mercure Sao Paulo Vila Olímpia

Rua Olimpiadas 205
04551 000 SÃO PAULO
Brazil

GPS:-23.59563, -46.6845

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  1,667 리뷰

TripAdvisor 평가  4.2/5  1,441 리뷰

2025으뜸 시설

on average

트립어드바이저 평점 4.0/5

Mocreu Solo travel - TripAdvisor 인증 리뷰

Hello, Mocreu. Thank you for sharing your feedback with us. We're glad to know that you appreciated the comfort of our rooms, the quality of our amenities, and the warm service from our team throughout your meals. It's always rewarding to hear that these elements helped make your business trip more pleasant. Regarding the check-in experience, we sincerely apologize for the delay and any inconvenience caused. We’re continuously working to streamline our processes to ensure a more agile and efficient arrival for all our guests. As for the location, we’re proudly situated in São Paulo’s prime business district, offering convenience and proximity for those traveling on work-related matters. While it's not a traditional tourist area (though it is becoming one), it’s designed intentionally to cater to all of our guests. We appreciate your comments and hope to welcome you back soon for an even better stay. Warm regards, Erick Franco Customer Experience Manager

Stolen item from room

트립어드바이저 평점 1.0/5

asanders915 비즈니스 - TripAdvisor 인증 리뷰

Hello, asandres915. We want to assure you that we did indeed call you using your and took your situation very seriously. We made every possible effort to locate your earrings, but unfortunately, they were not found. Please note that the accusation you made is serious, and we have complete confidence in our team. During our conversation, we also explained that, due to our hotel being at full occupancy, no one was allowed to enter the room you previously had occupied without proper authorization. Should you wish to discuss this matter further, we remain at your full disposal. Sincerely, Erick Franco Customer Experience Manager

Great breakfast!

트립어드바이저 평점 4.0/5

K E TripAdvisor 인증 리뷰

Hello, 354ke! Thank you so much for your kind words! We’re delighted to know you enjoyed the breakfast at Cipó and that our team made your mornings extra special. We’ll be sure to share your feedback with them – they’ll be thrilled to know their smiles and service brightened your day. We look forward to welcoming you again soon! Erick Franco Customer Experience Manager

Service at restaurant at breakfast Elaine, Manoel, Josue , always friendly and welcoming with a smile,, makes you c/back

트립어드바이저 평점 5.0/5

anthony p 비즈니스 - TripAdvisor 인증 리뷰

Hello, Anthony! Thank you so much for your warm words and for highlighting the efforts of Elaine, Manoel, and Josue. We’re thrilled to know that their friendly and welcoming service has made each breakfast feel like home for you. Our team takes pride in creating a family-like atmosphere, and your feedback truly means a lot to us. We look forward to welcoming you back to Grand Mercure and to continuing to make each breakfast a special experience for you! Erick Franco Customer Experience Manager

overall not bad

트립어드바이저 평점 4.0/5

Tommy9229 TripAdvisor 인증 리뷰

Hello, Tommy9229! Thank you for your feedback! I’m glad you enjoyed our comfortable beds, breakfast, and location. I apologize for the issue with the air conditioning, and we’ll address it promptly. I’ll also share your kind words with Noé. We hope to welcome you back soon! Erick Franco Customer Experience Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 251 리뷰 9.8/10 위치
  • 574 리뷰 6.4/10 객실
  • 851 리뷰 8.8/10 서비스
  • 20 리뷰 1.5/10 인터넷 가격
  • 347 리뷰 9.1/10 조식
  • 247 리뷰 8.6/10 레스토랑
  • 197 리뷰 7.1/10 청결도
  • 143 리뷰 7.3/10 분위기

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