ibis Leicester City 3 sterren

Avis-klantbeoordeling (ALL beoordeling) 3.9/5 154 beoordelingen

Beste prijs
garantie
ibis Leicester City - Image 1
ibis Leicester City - Image 2
ibis Leicester City - Image 3
ibis Leicester City - Image 4
St George's Way, Constitution Hill, LE1 1PL LEICESTER, Verenigd Koninkrijk

Omschrijving

Extras van het hotel

  • Centrale locatie op 5 min lopen van het treinstation van Leicester

  • Korting op lokaal parkeren beschikbaar

  • Relaxed restaurant serving a choice of tasty meals

  • Slechts 4 km met de auto van het National Space Centre

  • Op loopafstand van de Leicester kathedraal, de Montford University en het King Power stadion

Onze accommodaties

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Hotel locatie

ibis Leicester City

St George's Way, Constitution Hill
LE1 1PL LEICESTER
Verenigd Koninkrijk

Gps:52.633961, -1.123088

Telefoon
Fax +44 116 262 0880

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Huisdieren welkom
  • Restaurant
  • Rolstoeltoegankelijk
  • Wifi
  • Ontbijt
  • Bar
  • 100% niet-roken accommodatie
Dicht bij het hotel
  • Parking

Restaurant

Een informeel modern café-restaurant

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  3.9/5  154 beoordelingen

TripAdvisor score  3.7/5  865 beoordelingen

Avoid this hotel!!!!

Tripadvisor-waardering 1.0/5

Nicola M Gecertificeerde beoordeling door TripAdvisor

Two friends and chose the hotel as it was close to the station and city centre for the Christmas market, and having stayed at Ibis/Accor hotels on several occasions both in the UK and overseas I was understandably hopeful of the same level of comfort and service. Upon check-in at 5pm, we were harassed at the reception/bar area by a very drunk man who the staff seemed to know/be aware of but did nothing about, which immediately put us on edge. We were then allocated our rooms on the 4th floor and informed that the lift was out of order with no prior warning. Upon reaching the 4th floor up a very tired and grubby set of stairs that smelt strongly of cannabis we reached our rooms. By which time one of my friends who suffers from a chronic back condition was in agony but didn’t want to worry us as we were exhausted from a long day already 😢 The lift door on the 4th floor had a sign on it saying that the lift would be out of order until 31 JANUARY 2026! During our stay, we encountered a number of residents wandering the corridors looking “out of it” and a strong smell of cannabis in the corridors. We also came across people smoking drugs in the hotel car park and in various states of undress which made us feel very uncomfortable . It was obvious that the hotel was also being used as temporary local authority housing/crisis accommodation. My room was tired and shabby with a TV hanging off the wall and disgustingly stained carpets, which meant that I had to keep shoes on just to walk around the room as god knows what the stains were - see pics 🤢 The “mattress” was an absolute joke. A thin piece of foam with an ill-fitting cover atop and uncover hessian base type thing. On returning that evening after a meal, another guest was at reception explaining that she couldn’t sleep as her toilet was constantly flushing. The person on reception said there was nothing they could do as the maintenance person only works Mon-Fri! What sort of hotel doesn’t have access to a 24/7 emergency repairs service?! Especially one that is part of an international chain of hotels! The receptionist tried to fob the guest off with a free breakfast worth £11 - to which she rightly replied that wouldn’t compensate for the loss of a night’s sleep so politely refused. Generally the staff were pleasant but were obviously disinterested and lacked a basic level of customer care. As a result of both the very uncomfortable bed and generally feeling unsafe both my friends and I had a terrible night’s sleep - not ideal when we faced 3-4 hour drives home the next day. This hotel falls woefully short of the standard expected from an Ibis hotel. I’ve stayed at Ibis budget in the past - which this one wasn’t - that were of a much better quality. The lack of accessibility and the fact that the hotel is being used for purposes other than leisure and travel guests means that it should not be advertised on booking sites until the issues are resolved. I will be making a complaint to Accor Hotel Group separately and requesting a refund. I didn’t expect luxury for the price, but I don’t think expecting cleanliness, a sense of safety and a decent night’s sleep is too much to ask 😓 Avoid at all costs!!!!!!!

Dear Nicola, You duplicate message from a different web site, will receive once again our full apologies about the issues encountered during your stay. As explained already we have investigated and took actions during your stay about a resident not fitting our strict non smoking policy and general attitude in our public area. We have been especially careful about our lift situation being out of service. Sorry if this was not seen from your side. The mattress you mentioned is a Topper and we have received very good comments about our Ibis Sweet Bed. Once again, I am very sorry about the inconvenience encountered during your stay. Please come back to me if you wish to discuss further. Kind regards, Patrick Hotel General Manager Ibis Hotel Leicester.

October 25 business trip.

Tripadvisor-waardering 5.0/5

Ste S Gecertificeerde beoordeling door TripAdvisor

I stayed here for work, booked half board and was anxious about food and accommodation . After reading reviews. Breakfast was amazing, as good as any hotel I’ve stayed in, the evening menu was limited, but still had a nice enough choice for the few days I stayed, and was good enough, if you want five star dining for an evening meal go somewhere else but this suits me after work and service was ten out of ten, nice friendly staff, but as in earlier comments, lift is still broken, come on ibis, can’t be that big a problem to fix.

Dear Ste, We are thrilled to hear that everything went well during your stay. We are happy to hear that you enjoyed our breakfast. We apologise about our lift being out of service for an extended period of time and unfortunately are as troubled as you at the inconvenience. Thank you so much for choosing to stay with us and we hope to welcome you again in the near future for an even better stay. Sincerely, Karishma

Triestige bedoening

Avis-klantbeoordeling 1.5/5

Pierre Stellen - ALL bevestigde berichten

Bij aankomst geen verwelkoming . Meisje aan de bar was blijkbaar de receptie! Kamers superklein ongezellig douche nog met gordijnen plastieken badkamer niet meer van deze tijd. Ontbijt redelijk tafels worden niet gereinigd en blijkbaar verblijven er ook tijdelijke vluchtelingen. Was meer gevangenis dan hotel en maar 1 lift .

Dear Pierre, Thank you for your feedback. I apologise for the inconvenience you have faced during your stay with us and will pass on the issues to management to address. Kind regards Amit Chandehoke

Prima hotel

Tripadvisor-waardering 4.0/5

892fransn Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Een erg leuk en netjes hotel op een prima locatie. Ontbijt is goed en uitgebreid. Bediening is wat minder gezellig. Verder prima om te zijn tegen een eerlijke prijs. Dicht bij het centrum en uitgaan is er erg leuk.

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Beperkt ontbijt

Tripadvisor-waardering 2.0/5

PaulTeeuwen Zaken - Gecertificeerde beoordeling door TripAdvisor

Ben niet gewend om in IBIS hotels te slapen, maar bij gebrek aan Mercure of Novotel, gekozen voor IBIS. Voor de prijs kan men niet veel meer verwachten, alleen continental breakfast is toch iets meer als er geboden wordt. Ook internet per kabel was niet mogelijk en oor WIFI dient nog steeds betaald te worden, niet meer van deze tijd!

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 406 beoordelingen 8.7/10 Locatie
  • 527 beoordelingen 6.3/10 Kamer
  • 450 beoordelingen 8.6/10 Service
  • 7 beoordelingen 7/10 Wifi
  • 287 beoordelingen 4.1/10 Comfort
  • 263 beoordelingen 5.6/10 Netheid
  • 162 beoordelingen 7.3/10 Ontbijt
  • 150 beoordelingen 2.1/10 Voorzieningen

Mogelijk gemaakt door Trustyou

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