Novotel Auckland Ellerslie 4,5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.2/5 1.989 beoordelingen

Novotel Auckland Ellerslie - Image 1
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Omschrijving

ALLSAFE goedgekeurd hotel

Extras van het hotel

  • Kort stukje lopen naar het station, 15 minuten naar de stad

  • On-site parking

  • Ontspannen dineren in de bistro

  • Ergonomische werkruimte, WiFi, lcd tv

  • Gratis parkeren voor de deur

Onze accommodaties

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Hotel locatie

Novotel Auckland Ellerslie

72-112 Green Lane East, Ellerslie
1051 AUCKLAND
Nieuw-Zeeland

Gps:-36.888758, 174.798748

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice
Dicht bij het hotel
  • Parking

ACACIA RESTAURANT

Restaurant Acacia is een moderne bistro in een buitenwijk waar maaltijden van goede kwaliteit worden geserveerd en de bediening efficiënt en vriendelijk is. Waar mogelijk gebruiken wij duurzame producten van het land of uit de zee.

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Meer informatie

ALL beoordeling  4.2/5  1.989 beoordelingen

TripAdvisor score  4.0/5  1.180 beoordelingen

Close, but not perfect

Tripadvisor-waardering 4.0/5

Jomebr Vakantie met vrienden - Gecertificeerde beoordeling door TripAdvisor

Our group arrived before the scheduled check in time, and were greeted with huge smiles and a great welcome. We were able to access our rooms immediately, which was a great and unexpected bonus. The room was up to the Novotel Standard. Very clean, and a great room size. The only drawback was the Hotel Bar. I ordered some beers on tap, but the staff member who served me seemed more intent on making coffee for another customer who ordered after me. I was asked to take a seat, and advised the drinks would be brought out shortly. Meanwhile, the coffees were made and brought out before my order arrived. Our drinks (when they arrived) were warm and flat, I just wish that people were served in order that they ordered. The hotel is very close to the train station, and it is a quick and cheap train ride right into the CBD of Auckland. I would stay here again.

Totally Great Stay

Tripadvisor-waardering 5.0/5

noelj486 Gecertificeerde beoordeling door TripAdvisor

Totally great stay, Novotel quality standard , what made this stay 5 star was the staff in the bar and restaurant, great kiwi hospitality, if you don’t need central Auckland accommodation, stay here. Will stay again , rooms are of a good standard

Felt unsafe and unhygienic

Tripadvisor-waardering 1.0/5

MicLB Zaken - Gecertificeerde beoordeling door TripAdvisor

Novotel and Ibis are in the same building so share reception and facilities. I find this strange, as they are different brands with different offerings. Room was tired, bathroom was clean but roof had dirty finger print marks (probably from tradie fixing lights or sprinklers). The bathroom was small with a shower over the bath. There was a horrible humming noise in the room - I think it was the in-house ventilation. It wasn’t loud, but it was there in the background and enough to be annoying (especially when trying to sleep). In Novotels attempt to be sustainable there are no rubbish bin liners - I find this unhygienic, particularly for sanitary products (no sanitary bags available either. One of the lifts wasn’t working and this caused backlog and frustration with guests. I was there for 4 nights and it only worked on my first night. A lift out of order sign or note to the guests would have been the nice thing to do. The lighting in the whole hotel was dim and since my room was at the end of the hallway, I felt a little scared/unsafe - I have stayed at many hotels with dim lights for sustainability but they would go brighter as you walked into the space. Parking is a nightmare. I knew I had to pay prior to going, but I didn’t know it was limited and if I came after 7pm I probably wouldn’t get a park. There is another carpark (I was told gate 3 of the racecourse) but I couldn’t even see where this was and didn’t fancy a long walk at night in heels. This meant I stayed in the hotel in the evenings and gave me the feeling of being restricted to the hotel. One day my keycard wasn’t working so I had to go to reception. She asked how my stay was and I said “to be honest a bit disappointing” - she didn’t ask any further questions or even respond (just looked akward). She was then going to give me a replacement key without even asking for ID. I’ve had many keycards not work over the years, but I have always been asked to prove my identify before giving me a new card. This just added to my unsafe feeling! The bar staff were efficient but not overly friendly. The food was good - usual Novotel standard. I stay at Novotels because they are fairly consistent worldwide. Not so with Novotel Ellerslie. It has a lot of work to do!

Fijn verblijf

Avis-klantbeoordeling 3.5/5

Eric Zaken - ALL bevestigde berichten

Prima, Barpersoneel erg traag en niet professioneel

Geachte Eric V., Wij stellen uw opmerkingen over uw verblijf in Novotel Auckland Ellerslie erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Nicholas Poirier Guest Relations Manager Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Schoon & vriendelijk.

Tripadvisor-waardering 5.0/5

Sharlene W Gecertificeerde beoordeling door TripAdvisor

De kamers waren modern & zeer schoon. Het bed was comfortabel, maar de kussens niet. We dronken een drankje aan de bar & dat was een goede waarde, en genoten van een Indiaas buffet wat ook een goede waarde was. Wij waren onder de indruk van het gratis gebruik van het internet.

Dear Guest, Thank-you for taking the time to post a review about our hotel. It is always a pleasure to receive feedback such as yours. At the Novotel we have a pillow menu available in the room. Feel free to contact reception on your next stay and we can talk you through our range of pillows available. I will share your comments with the team and am sure they too will be happy to see your review. Kind regards, Patrick Janssen Front Office Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 507 beoordelingen 7.2/10 Locatie
  • 974 beoordelingen 7.1/10 Kamer
  • 1.039 beoordelingen 8.2/10 Service
  • 23 beoordelingen 1.9/10 Wifi
  • 435 beoordelingen 6.2/10 Eten
  • 367 beoordelingen 7.5/10 Netheid
  • 260 beoordelingen 7.2/10 Ontbijt
  • 213 beoordelingen 4.5/10 Voorzieningen

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