Novotel Auckland Ellerslie 4,5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.2/5 2.035 opiniones

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Descripción

Extras del hotel

  • A poca distancia a pie de la estación y a 15 minutos de la ciudad

  • On-site parking

  • Restaurante tipo bistro con un relajado ambiente y comidas tipo bufé

  • Amplio espacio de trabajo ergonómico. Acceso a Internet WIFI. Televisor LCD

  • Aparcamiento al aire libre con cargo adicional

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Localización del hotel

Novotel Auckland Ellerslie

72-112 Green Lane East, Ellerslie
1051 AUCKLAND
Nueva Zelandia

GPS:-36.888758, 174.798748

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Aparcamiento
  • Mascotas no permitidas
  • Restaurante
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones
Cerca de la propiedad
  • Aparcamiento

ACACIA RESTAURANT

El Restaurante Acacia es un vibrante y moderno bistro suburbano que ofrece productos de gran calidad y un eficiente y atento servicio. Nuestro restaurante pone especial empeño en ofrecer productos sostenibles, ya sea de la tierra o del mar.

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Más información

Clasificación de ALL  4.2/5  2.035 opiniones

Valoración de TripAdvisor  4.0/5  1.181 opiniones

Novotel Stay

Nota de Tripadvisor 4.0/5

Arpee66 En solitario - Valoración certificada de TripAdvisor

First time staying at this hotel as I have an early appointment nearby and don’t want to be late. Being an Accor Plus member, I was well taken care of. The check-in/check out process was smooth and efficient. My room was ready ahead of time and was also allowed to check out a bit later than usual. Thanks for the awesome and very professional service by the front staff Jasmine & Manager Kerrie Anne. You ladies are the best. As far as the room is concerned, I have no issues with it. The TV channels (which is a lot) is very easy to navigate (unlike in most hotels) and the temperature control is very simple to use. The only thing I couldn’t give a 5 star rating was my not so great experience with Acacia restaurant. I had dinner with some family members visiting and our food took so long to arrive. We were starving big time and had to follow up numerous times. I just don’t know whether it’s always like that or they were short staffed at the time. Overall I recommend Novotel Ellerslie as the rates are generally good, buffet breakfast is great and the wifi is better.

Close, but not perfect

Nota de Tripadvisor 4.0/5

Jomebr Con amigos - Valoración certificada de TripAdvisor

Our group arrived before the scheduled check in time, and were greeted with huge smiles and a great welcome. We were able to access our rooms immediately, which was a great and unexpected bonus. The room was up to the Novotel Standard. Very clean, and a great room size. The only drawback was the Hotel Bar. I ordered some beers on tap, but the staff member who served me seemed more intent on making coffee for another customer who ordered after me. I was asked to take a seat, and advised the drinks would be brought out shortly. Meanwhile, the coffees were made and brought out before my order arrived. Our drinks (when they arrived) were warm and flat, I just wish that people were served in order that they ordered. The hotel is very close to the train station, and it is a quick and cheap train ride right into the CBD of Auckland. I would stay here again.

We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Totally Great Stay

Nota de Tripadvisor 5.0/5

noelj486 Valoración certificada de TripAdvisor

Totally great stay, Novotel quality standard , what made this stay 5 star was the staff in the bar and restaurant, great kiwi hospitality, if you don’t need central Auckland accommodation, stay here. Will stay again , rooms are of a good standard

Felt unsafe and unhygienic

Nota de Tripadvisor 1.0/5

MicLB De negocios - Valoración certificada de TripAdvisor

Novotel and Ibis are in the same building so share reception and facilities. I find this strange, as they are different brands with different offerings. Room was tired, bathroom was clean but roof had dirty finger print marks (probably from tradie fixing lights or sprinklers). The bathroom was small with a shower over the bath. There was a horrible humming noise in the room - I think it was the in-house ventilation. It wasn’t loud, but it was there in the background and enough to be annoying (especially when trying to sleep). In Novotels attempt to be sustainable there are no rubbish bin liners - I find this unhygienic, particularly for sanitary products (no sanitary bags available either. One of the lifts wasn’t working and this caused backlog and frustration with guests. I was there for 4 nights and it only worked on my first night. A lift out of order sign or note to the guests would have been the nice thing to do. The lighting in the whole hotel was dim and since my room was at the end of the hallway, I felt a little scared/unsafe - I have stayed at many hotels with dim lights for sustainability but they would go brighter as you walked into the space. Parking is a nightmare. I knew I had to pay prior to going, but I didn’t know it was limited and if I came after 7pm I probably wouldn’t get a park. There is another carpark (I was told gate 3 of the racecourse) but I couldn’t even see where this was and didn’t fancy a long walk at night in heels. This meant I stayed in the hotel in the evenings and gave me the feeling of being restricted to the hotel. One day my keycard wasn’t working so I had to go to reception. She asked how my stay was and I said “to be honest a bit disappointing” - she didn’t ask any further questions or even respond (just looked akward). She was then going to give me a replacement key without even asking for ID. I’ve had many keycards not work over the years, but I have always been asked to prove my identify before giving me a new card. This just added to my unsafe feeling! The bar staff were efficient but not overly friendly. The food was good - usual Novotel standard. I stay at Novotels because they are fairly consistent worldwide. Not so with Novotel Ellerslie. It has a lot of work to do!

Comfortable rooms at a good price in Greenlane

Nota de Tripadvisor 4.0/5

scareduck Valoración certificada de TripAdvisor

Convenient to friends we visited in Auckland, this hotel has spacious, well-equipped rooms with a comfortable bed. The captive restaurant is better for breakfast, with a wide variety of good options at the buffet, than for dinner.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 519 opiniones 7/10 Ubicación
  • 990 opiniones 7.2/10 Habitación
  • 1.064 opiniones 8.2/10 Servicio
  • 23 opiniones 2.2/10 Internet
  • 442 opiniones 6/10 Comida
  • 373 opiniones 7.6/10 Limpieza
  • 264 opiniones 7.2/10 Desayuno
  • 218 opiniones 4.5/10 Instalaciones

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