Novotel Auckland Ellerslie 4,5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.2/5 2.198 opiniones

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Novotel Auckland Ellerslie - Image 1
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72-112 Green Lane East, Ellerslie, 1051 AUCKLAND, Nueva Zelandia

Descripción

Extras del hotel

  • On-site parking

  • Restaurante tipo bistro con un relajado ambiente y comidas tipo bufé

  • Amplio espacio de trabajo ergonómico. Acceso a Internet WIFI. Televisor LCD

  • Aparcamiento al aire libre con cargo adicional

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Localización del hotel

Novotel Auckland Ellerslie

72-112 Green Lane East, Ellerslie
1051 AUCKLAND
Nueva Zelandia

GPS:-36.888758, 174.798748

Teléfono
Fax +64 9 529 9092

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Aparcamiento
  • Mascotas no permitidas
  • Restaurante
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones
Cerca de la propiedad
  • Aparcamiento

ACACIA RESTAURANT

El Restaurante Acacia es un vibrante y moderno bistro suburbano que ofrece productos de gran calidad y un eficiente y atento servicio. Nuestro restaurante pone especial empeño en ofrecer productos sostenibles, ya sea de la tierra o del mar.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.2/5  2.198 opiniones

Valoración de TripAdvisor  4.0/5  1.183 opiniones

Professional and comfortable stay in Auckland

Nota de Tripadvisor 4.0/5

James C Valoración certificada de TripAdvisor

This hotel is professional, clean and comfortable. The staff are warm, friendly and very helpful. The amenities are suitable with good breakfast, lunch and dinner options. The meals are very tasty. Will definitely stay here again when I return to Auckland.

Great location, big rooms, friendly staff

Nota de Tripadvisor 5.0/5

phoebe_ferens Valoración certificada de TripAdvisor

Stayed here for three nights. Check in was easy (i had already checked in throuh the Accor app). All the staff I dealt with were so friendly and helpful, they really made my stay one to remember! I had a room on the 1st floor. Big room with all that you need. Was a bit surprised by the tini UHT milk on offer but it was replenished every day. House keeping staff were really lovely too. Easy parking - Saturday night was a bit full so had to park further away but still easy enough. Room service was okay. I got the burger - easy to order and it came quick but unfortunetly it was cold, as were the chips. Luggage storage was great. $20 for parking each day was a bit steep. Easy check out. Would stay again

Dear Phoebe_ferens, I would like to sincerely thank you for taking the time to compose such an extensive, insightful and incredibly affirming review on all aspects of your experience with us at the hotel. I am so sorry to hear about your room service order and have personally brought this to both my Executive Chef and Food and Beverage Manager attention. This will ensure we are taking appropriate action to have this recitified. It is certainly one of our greatest pleasures to be able to accommodate you in the friendly and professional way you deserve. I'll have you know, I have passed on your kind comments to our wonderful staff, with great gratitude. I am so thankful our staff created the experience for you we aim to achieve with all of our guests. I have made a note about the parking cost. We so value your high recommendation of the hotel and would love to welcome you back again! Warmest regards,

Novotel Stay

Nota de Tripadvisor 4.0/5

Arpee66 En solitario - Valoración certificada de TripAdvisor

First time staying at this hotel as I have an early appointment nearby and don’t want to be late. Being an Accor Plus member, I was well taken care of. The check-in/check out process was smooth and efficient. My room was ready ahead of time and was also allowed to check out a bit later than usual. Thanks for the awesome and very professional service by the front staff Jasmine & Manager Kerrie Anne. You ladies are the best. As far as the room is concerned, I have no issues with it. The TV channels (which is a lot) is very easy to navigate (unlike in most hotels) and the temperature control is very simple to use. The only thing I couldn’t give a 5 star rating was my not so great experience with Acacia restaurant. I had dinner with some family members visiting and our food took so long to arrive. We were starving big time and had to follow up numerous times. I just don’t know whether it’s always like that or they were short staffed at the time. Overall I recommend Novotel Ellerslie as the rates are generally good, buffet breakfast is great and the wifi is better.

Dear Arpee66, I would like to sincerely thank you for taking the time to compose such an extensive, insightful and incredibly affirming review on all aspects of your experience with us at the hotel. It is certainly one of our greatest pleasures to be able to accommodate you in the friendly and professional way you deserve. I'll have you know, I have passed on your kind comments to our wonderful staff, Jasmine and Kerri-Anne in particular, with great gratitude. I am so thankful our staff created the experience for you we aim to achieve with all of our guests. I am so sorry to hear the meals had taken a while to have it prepared for you and your family. I have informed the Executive Chef about this and will be looking into what ways we can speed this process and still deliver quality meals. We so value your high recommendation of the hotel and would love to welcome you back again! Warmest regards,

Close, but not perfect

Nota de Tripadvisor 4.0/5

Jomebr Con amigos - Valoración certificada de TripAdvisor

Our group arrived before the scheduled check in time, and were greeted with huge smiles and a great welcome. We were able to access our rooms immediately, which was a great and unexpected bonus. The room was up to the Novotel Standard. Very clean, and a great room size. The only drawback was the Hotel Bar. I ordered some beers on tap, but the staff member who served me seemed more intent on making coffee for another customer who ordered after me. I was asked to take a seat, and advised the drinks would be brought out shortly. Meanwhile, the coffees were made and brought out before my order arrived. Our drinks (when they arrived) were warm and flat, I just wish that people were served in order that they ordered. The hotel is very close to the train station, and it is a quick and cheap train ride right into the CBD of Auckland. I would stay here again.

We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Totally Great Stay

Nota de Tripadvisor 5.0/5

noelj486 Valoración certificada de TripAdvisor

Totally great stay, Novotel quality standard , what made this stay 5 star was the staff in the bar and restaurant, great kiwi hospitality, if you don’t need central Auckland accommodation, stay here. Will stay again , rooms are of a good standard

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 576 opiniones 7.5/10 Ubicación
  • 1.076 opiniones 7.3/10 Habitación
  • 1.146 opiniones 8.5/10 Servicio
  • 23 opiniones 3/10 Internet
  • 495 opiniones 6.3/10 Comida
  • 436 opiniones 8/10 Comodidad
  • 405 opiniones 7.5/10 Limpieza
  • 289 opiniones 7.9/10 Desayuno

Ofrecido por Trustyou

Nuestros establecimientos cercanos

Todos nuestros hoteles en Auckland

Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (IVA e impuesto turístico) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.