Mercure Auckland Queen Street 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.4/5 205 opiniones

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500 Queen Street, 1010 AUCKLAND, Nueva Zelandia

Descripción

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Localización del hotel

Mercure Auckland Queen Street

500 Queen Street
1010 AUCKLAND
Nueva Zelandia

GPS:-36.8567927, 174.7619403

Teléfono
Fax +64 9 281 6364

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Aparcamiento
  • Restaurante
  • Accesible para silla de ruedas
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Salas de reunión
  • Instalaciones libres de humos
Cerca de la propiedad
  • Aparcamiento

Lone Star Queen Street

Lone Star Queen Street, come and enjoy all of your Lone Star Favorites in a new venue. Located inside the Mercure Auckland Queen Street Hotel. **Please note this is a standalone restaurant and does not accept Accor Plus Discount.

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Más información

Clasificación de ALL  4.4/5  205 opiniones

Valoración de TripAdvisor  3.6/5  67 opiniones

A comfortable stay

Nota de Tripadvisor 4.0/5

BirdPinoTrollFin Valoración certificada de TripAdvisor

It was my first time staying at this hotel. I have a mixed feeling about my experience. Positive: Very friendly staff and welcoming. Rooms are well maintained and big. Bathroom is very spacious. Not so positive: It is centrally located, althought I counted time walking from the hotel to the harbour, 25 to 30 minutes. As Auckland city is builder on many different volcano fields, it is very hilly which means a steepy walk back to the hotel. My room's safe is not working and I was told it can not be required. The gym is so small and not very useful. Welcome drink for Gold member: very limited option unlike those offered by its counterparts such as Novotel. I arrived at the bar at 4.30pm, had a welcome drink and ask if Happy Hour is still on and was told it had finished despite it advertised the happy hour is between 4 and 6pm. Overall it was a comfortable stay but there are more rooms for further improvement.

Great hotel and customer services

Nota de Tripadvisor 5.0/5

Laura M En solitario - Valoración certificada de TripAdvisor

I stayed at Mercure Queen Street. I came on own for family meet up. Was too early to check into actual room but they were very accommodating. I paid for parking and put car there. Was very secure underground parking, not bad price for assurance of security. The man put my case into locked cupboard u til I returned later to room. Lovely room, decor great. Bathroom and everything modern and clean. All staff I saw were friendly, polite and accommodating. Definitely be back if in Auckland 👍👍

Interesting Experience

Nota de Tripadvisor 3.0/5

Go18643137521 Valoración certificada de TripAdvisor

The hotel is in a great location and the rooms are nicely done. The beds are comfortable and bathrooms clean. The hotel was let down by its service. We were a couple staying there and they only give one coffee sachet each per day, they didn’t not replenish the bathroom products when housekeeping were servicing the room. They didn’t give slippers but only one pair, not two. The final gripe was the heating, it was locked out and 18 degrees and the room felt very cold. We did get the temperature increased but it’s kept resetting to 18 degrees after around 15 minutes. For the price of this hotel, I felt I would be better staying at the ibis budget down the road. This is the first time I have had such issues at an Accor hotel.

Good top of Queen St - K Road option

Nota de Tripadvisor 4.0/5

Woodinio De negocios - Valoración certificada de TripAdvisor

I stayed for 24hours for work. The rooms are modern in a converted older building. The room itself - clean, freshly decorated- was small. Not much room round bed - esp for a couple of people and luggage. Small desk space did what it needed to. The deck and the bathroom were large comparatively! Deck got midday sun which was appreciated. The bed was comfy and the shower was powerful and hot. Reception staff were short and discourteous. Would recommend and I’d stay again.

Dismayed

Nota de Tripadvisor 2.0/5

Karen1926 En familia - Valoración certificada de TripAdvisor

Parking was not available when we arrived onsite. There was no mention of advanced booking for parking needed. Accor member benefits not accepted at restaurant as restaurant is not affiliated to the hotel. There is no information about this when booking. There is no service water in the room. You have to go to the lobby to access a drinking water dispenser. Staff were polite and very apologetic though.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 758 opiniones 7.5/10 Ubicación
  • 984 opiniones 7.9/10 Habitación
  • 768 opiniones 8.7/10 Servicio
  • 15 opiniones 8.1/10 Internet
  • 527 opiniones 7/10 Comodidad
  • 377 opiniones 8.2/10 Limpieza
  • 298 opiniones 6.7/10 Desayuno
  • 202 opiniones 8.4/10 Ambiente

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Nuestros establecimientos cercanos

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Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.