Pullman Melbourne on Swanston

Pullman Melbourne on Swanston 5 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.4/5 763 Bewertungen

Siehe Karte

Hotel-Extras

  • The perfect destination for work and pleasure, in the heart of Melbourne city.

  • With the city's best food and fashion on our doorstep, exploring Melbourne's many delights.

  • 204 spacious guest rooms thoughtfully designed to reflect Melbourne's edgy creativity.

  • The Club Lounge and Room 1954 on Level 15, offer guests and private events breathtaking views.

  • New fully refurbished hotel

Dieses Hotel nimmt an Planet 21 teil und setzt sich für nachhaltige Gastfreundschaft ein.

ALLSAFE geprüftes Hotel

Lage des Hotels

Pullman Melbourne on Swanston

195 Swanston Street
3000 MELBOURNE
Australien

GPS:-37.812876, 144.96526

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Zusammenfassung
Vor Ort
  • Restaurant
  • Behindertengerechtes Hotel
  • Wellness
  • Klimaanlage
  • WLAN
  • Frühstück
  • Konferenzräume
In der Nähe
  • Parkplatz

Unsere Unterkünfte

Mit seinen eleganten Unterkünften im Zentrum der Stadt ist das The Swanston Hotel Melbourne, Grand Mercure die ideale Wahl für Besucher auf der Suche nach Hotels in Melbourne. Die Gäste dieses stilvollen Hotels können zwischen verschiedenen Zimmern und Suiten wählen, darunter auch Superior-Optionen. Die wunderschön eingerichteten, geräumigen Zimmer sind mit Annehmlichkeiten wie LCD-TV mit Foxtel und Pay-TV, DVD-Player und -Bibliothek, Mikrowelle sowie Internetzugang per Kabel und WIFI ausgestattet.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.4/5  763 Bewertungen

TripAdvisor-Gesamtwertung  4.0/5  135 Bewertungen

Friendly stay

Note Tripadvisor 4.0/5

lidiadunn Reisen mit Freunden - Zertifizierte TripAdvisor Bewertung

Entry to reservations desk was quite narrow and dark. Could not locate booking at the start. Staff and concierge very friendly and obliging. Room was lovely and well organised. Lighting to twin queen beds was not independent. i.e. both reading downlights on or off. Getting the lift to be able to enter the restaurant was really problematic. Only one lift went there and you could not access it easily without going to the ground floor. Even if you started on the ground floor, it was still difficult to get the right lift to respond. Service in the breakfast sitting was excellent. The Pullman hotel is very lucky to have such a dedicated loyal staff.

Dear lidiadunn, Thank you for your kind review and rating. We appreciate your positive feedback and also points for improvement. We apologize for any inconvenience you had to face with regards to the lift. We will pass on your comments about the Breakfast to the team members who will be happy to hear about it. Hope to see you soon! Sincerely, Prashantha Dias Assistant Manager

Buyer Beware

Note Tripadvisor 2.0/5

enabler123 Zertifizierte TripAdvisor Bewertung

Late at night, very tired was trying to book a hotel via booking.com. Made a booking for the Pullman Melbourne on Swanston and made an error with the date. The site stated no cancellations or date changes but I saw there is still a facility to contact the hotel and ask for a refund. Less than 24 hours later, I politely requested a refund and understood that I may have to part pay for any resources used so far or to pay for a commission. I explained that this was an honest mistake and it was over three weeks before the booking date and that the hotel has not expended any resources or effort at this point. Blessy Joshua, the Reservations Agent responded with a refusal as it was stated that the booking was not refundable or changeable. The hotel does have a choice to do the right and ethical thing but chooses not to. What about those with disability, impaired sight or cognition. I feel this is just praying on accidental error or poor comprehension. Is this 'money-first at all costs' philosophy in the mission statement of this hotel chain? You can decide to stay here. I never will.

OVERALL - GOOD STAY/EXPERIENCE

Note Tripadvisor 4.0/5

99barrylocal Zertifizierte TripAdvisor Bewertung

We stayed at this hotel again for the first time since Covid lockdown. Apparently the foyer/reception area has been recently and hotel reopened April/May. On our early arrival we were grateful our room was available. Two receptionists were attending to one guest, which made of a wait. The room was clean. Bathroom items one would expect were not initially supplied, although we found out that these should have been. Staff were friendly and helpful. The restaurant was only open on a few days, but there are plenty of restaurant close by to eat. Will probably choose to stay here again when next in Melboune.

Dear 99barrylocal Thank you for your constructive feedback and rating. We are so glad to hear that you enjoyed our Hospitality, as well as the benefits of being so conveniently located in the heart of the city with plenty of restaurants for dining. We look forward to welcoming you back to our hotel in the future. Sincerely, Prashantha Dias Assistant Manager

Awesome Friendly Staff and Great Areas to Work

Note Tripadvisor 5.0/5

Scott R Zertifizierte TripAdvisor Bewertung

This Hotel is one of the best we have stayed at and we do a lot of travelling and are Accor members. There are three main reasons why! The club lounge on the 15th floor was amazing place to us to work through the day, with Coffee/Water available all the time and really comfortable. Second, the room was extremely comfortable. Third the staff were simple so wonderful, couldn't be more helpful. We don't often write reviews but all compliments to the staff and the hotel. Thanks all from the Robinsons...

Dear K9291Clscottr, Thank you for such a lovely, glowing review ! We get such a buzz out of hearing great feedback like this. I will be sure to pass on kind words to our team and we look forward to your next visit. Sincerely, Alex Mihardja Executive Assistant

Sehr gute Lage.

Note Kundenmeinungen 4.5/5

Dennis Familien - Bestätigte Mitteilungen ALL

Sehr zentral gelegen. Viele Sehenswürdigkeiten sind fußläufig erreichbar. Die Tram hält direkt vor dem Eingang auf der Swanston Street. Die Zimmer waren geräumig und modern eingerichtet. Das Badezimmer könnte besser schallisoliert sein. Alle Mitarbeiter, mit denen ich Kontakt hatte, waren freundlich und kundenorientiert.

Dear Dennis, Thank you for taking the time to post a review about your recent stay. We’re so glad to hear that you enjoyed all aspects of your stay! We will ensure that your kind words and feedback are passed onto our team. Thank you again for sharing the experience of your stay with us and we hope to see you again on your next visit to Melbourne. Sincerely, Alex Mihardja Executive Assistant

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

  • 380 Bewertungen 9.5/10 Lage
  • 474 Bewertungen 8.1/10 Zimmer
  • 495 Bewertungen 7.9/10 Service
  • 7 Bewertungen 1.4/10 Internet
  • 166 Bewertungen 8.5/10 Stimmung
  • 143 Bewertungen 7.9/10 Ausstattung
  • 124 Bewertungen 7.6/10 Sauberkeit
  • 119 Bewertungen 6.5/10 Frühstück

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