Sofitel Chicago Magnificent Mile bintang 4

Catatan tamu Avis (Peringkat ALL) 4.6/5 4.111 ulasan

Sofitel Chicago Magnificent Mile - Image 1
Sofitel Chicago Magnificent Mile - Image 2
Sofitel Chicago Magnificent Mile - Image 3
Sofitel Chicago Magnificent Mile - Image 4
20 East Chestnut St - Downtown, 60611 Chicago, Amerika Serikat

Deskripsi

Keistimewaan hotel

  • An architectural tour de force

  • A taste of France in the Windy City

  • A central location for luxe and leisure

  • 415 modern guest rooms with complimentary WiFi

  • Renowned Gold Coast address just steps from the Magnificent Mile and Oak Street shopping.

Akomodasi kami

Lokasi hotel

Sofitel Chicago Magnificent Mile

20 East Chestnut St - Downtown
60611 Chicago
Amerika Serikat

GPS:41.898383, -87.627573

Telepon
Fax +1 312-324-4026

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

CDA

Inspired by French cuisine and infused with local flavors, CDA, situated in Chicago's downtown Gold Coast district, offers breakfast and lunch daily for guests and locals.

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Peringkat ALL  4.6/5  4.111 ulasan

Peringkat TripAdvisor  4.6/5  5.614 ulasan

Sertifikat keunggulan 2025

Disappointing

Catatan Tripadvisor 1.0/5

E B Friends getaway - Ulasan TripAdvisor tersertifikasi

Used to be a great hotel for me until being woken up at night about possible smoking in my room, was told someone would come up and look through my room. That was at 11:30 pm and I was by myself, so that really scared me. Well, no one came and the next am the manager said guest lie a lot about smoking. I have never smoked or vaped or anything. So I guess I will not return unfortunately. All other staff was nice, but just shows how someone can really ruin your trip. My anxiety was through the roof thinking of being by myself in the room at close to midnight, but I guess no one showed up anyways or even informed me that no one was coming after all.

Bonjour E B, Thank you for sharing your experience with us. I sincerely apologize for the distress you encountered during your stay at Sofitel Chicago Magnificent Mile. Your comfort and peace of mind are of paramount importance to us, and I regret that we fell short in ensuring your safety during this incident. It is our policy to investigate any reports of smoking in guest rooms thoroughly, as we strive to maintain a pleasant environment for all our visitors. However, I understand that being woken up late at night and not receiving the follow-up you expected can be unsettling, especially when you were alone. Please accept my heartfelt apologies for the lack of timely communication and the anxiety this situation caused you. While it is our aim to provide exceptional service and a welcoming atmosphere, I recognize that your experience did not reflect these standards. I appreciate your acknowledgment of the kindness shown by our other staff members, but I am truly sorry that this incident overshadowed your trip. We value your feedback as it helps us identify areas for improvement. I assure you that your comments will be reviewed with our team to enhance our response procedures in the future. I hope you will reconsider returning to stay with us, as we would welcome the opportunity to provide you with a much more enjoyable experience. Merci, Sofitel Chicago Magnificent Mile

Chicago dec 2025

Catatan Tripadvisor 5.0/5

maurizio c Bisnis - Ulasan TripAdvisor tersertifikasi

Fantatstic stay on Sofitel Chicago. nice position and very nice hotel.the bar are nice and the service too.

Bonjour maurizio c, Thank you for sharing your positive experience at Sofitel Chicago Magnificent Mile. We are delighted to hear that you enjoyed our ideal location, as well as the ambiance and service at our bar. Your feedback is invaluable to us, and we look forward to welcoming you back for another fantastic stay in the future. Merci, Sofitel Chicago Magnificent Mile

Perfect location, wonderful experience

Catatan Tripadvisor 5.0/5

Karen F Keluarga - Ulasan TripAdvisor tersertifikasi

We were in town for a wedding and chose to stay at the Sofitel due to it's proximity to the church and reception venue. From the moment you arrive, the staff greets you with exceptional service including the valet parking attendants, bell hops, and front desk staff. The lobby was beautiful and welcoming and our room was perfect. We were on the 28th floor with a really nice view of the city. Beds were super comfortable and all the amenities needed were included. Since it was December, the hotel was decorated nicely for the holiday. Will definitely stay again on our next visit to the city.

Bonjour Karen F, Thank you for taking the time to share your delightful experience at Sofitel Chicago Magnificent Mile. We are thrilled to hear that our prime location was ideal for your wedding festivities and that you found our lobby both beautiful and welcoming. It brings us immense joy to know that you received exceptional service from our dedicated staff, including the valet parking attendants, bell hops, and front desk personnel. We pride ourselves on providing top-notch service, and it is rewarding to hear that we met your expectations during your stay. We are also glad that you enjoyed your room on the 28th floor, complete with a lovely view of the city. Comfort is a priority for us, and it is wonderful to know that you found the beds to your liking and appreciated the amenities provided. The festive holiday decorations you mentioned are a special touch that we enjoy sharing with our guests during this time of year. We look forward to welcoming you back on your next visit to the city and hope to provide you with another memorable experience. Merci, Sofitel Chicago Magnificent Mile

Elegance and class abound here

Catatan Tripadvisor 5.0/5

Scubalot Bisnis - Ulasan TripAdvisor tersertifikasi

In a city of skyscrapers, this Sofitel stands tall for many reasons. Most particularly, for the concierge services rendered flawlessly by Alem. His grace and dignity are immediately apparent, and his charisma adds to the experience. There is no box to be checked on this review that captures the sense that this hotel and this concierge define one another in the most positive sense. We look forward to our next visit to Alem's Sofitel.

Bonjour Scubalot, Thank you for your thoughtful review and for highlighting the elegance and class that define the Sofitel Chicago Magnificent Mile. We are delighted to hear that your experience was positively influenced by the exceptional services provided by our concierge, Alem. His dedication to delivering impeccable service truly embodies the spirit of hospitality that we strive to maintain. It is gratifying to receive such commendation for our staff, as they play a pivotal role in creating memorable experiences for our guests. Your words reflect the commitment we have to ensuring that each visit is a unique and enjoyable one. We are thrilled to know that you look forward to returning to Sofitel Chicago, and we eagerly anticipate your next stay with us. Should you have any specific requests or preferences for your upcoming visit, please do not hesitate to inform us. We are here to assist you in any way possible. Merci, Sofitel Chicago Magnificent Mile

A couple of minor gripes but overall amazing hotel

Catatan Tripadvisor 5.0/5

TraceyA221 Ulasan TripAdvisor tersertifikasi

First time visiting Chicago from the UK & the hotel is in a fantastic location. Had an issue checking in-we'd booked a package holiday but the receptionist told us we needed to pay for our room. Showed him our booking confirmation which showed the room was actually paid for (waiting for our credit card statement to ensure we havent been charged again) The hotel is within walking distance to most tourist areas, bus stops & metro stations. Our room was spotless & had everything we needed although we did have to call down for more coffee a few times (just 2 pods each for all night & the following morning) All the staff including the restaurant, bar & valet were all lovely & friendly

Bonjour TraceyA221, Thank you for taking the time to share your feedback regarding your recent stay with us at Sofitel Chicago Magnificent Mile. We are delighted to hear that you enjoyed our prime location and found our hotel to be amazing overall during your visit to Chicago. We sincerely apologize for the confusion you experienced during the check-in process concerning your booking. Ensuring a smooth check-in experience is a priority for us, and we regret any inconvenience this may have caused. It is wonderful to know that you found your room to be spotless and well-equipped for your needs. We do strive to maintain high standards of cleanliness and provide our guests with the necessary amenities for a comfortable stay. We are pleased to hear that our staff made a positive impression on you. Their dedication to providing friendly and attentive service is something we take great pride in, and your recognition of their efforts will be shared with the team. Thank you once again for your comments. We hope to welcome you back to Sofitel Chicago Magnificent Mile on your next visit to the city. Merci, Sofitel Chicago Magnificent Mile

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.286 ulasan 9.6/10 Lokasi
  • 2.103 ulasan 8/10 Kamar
  • 2.186 ulasan 8.6/10 Pelayanan
  • 18 ulasan 6.6/10 Internet
  • 756 ulasan 8.1/10 Kebersihan
  • 487 ulasan 8.9/10 Suasana
  • 396 ulasan 8/10 Makanan
  • 270 ulasan 8/10 Sarapan

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