美憬阁里昂皇家酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 1,776 评论

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20 Place Bellecour, 69002 里昂, 法国

描述

酒店其他优惠

  • 里昂市中心的尊贵机构

  • 由莱菲学院的主厨烹制的美食

  • 酒店地理位置优越，坐落在白莱果广场。

  • 自 1912 年起，就是里昂首屈一指的酒店。

  • 金钥匙礼宾人员

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酒店位置

美憬阁里昂皇家酒店

20 Place Bellecour
69002 里昂
法国

GPS:45.756364, 4.833253

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抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

L INSTITUT RESTAURANT

“l'Institut”餐厅以当地产品为主打，提供新潮、可口、老少皆宜的美食。周一至周五的 12:00 至 13:00 以及 19:30 至 21:00 开放。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  1,776 评论

TripAdvisor 评级  4.0/5  1,913 评论

卓越奖 2023

Overall very good

Tripadvisor 评级 4.0/5

FarAway787909 经 TripAdvisor 认证的评论

I give this hotel this rating because of the hotel employee who checked me out of my room this morning. When I reserved this room, it said breakfast was included. When I checked into the hotel the woman who checked me in confirmed that breakfast was included and gave me the hours and location of the dining room. Then as I’m checking out this morning the woman says the breakfast wasn’t included. I wasn’t super calm about it because that’s just frustrating as hell. But in the end she fixed the problem and all is well. I will say the food at this hotel is good as is the vibe. The beds and linens are wonderful as well. I’d stay here again but they need to get their information straight.

親切服務。

客户意见评级 4.5/5

Edmond W. Y. 商务住宿 - 所有已确认评论

溫馨的感覺，好像回家一樣。

Incompetent, poorly managed some rude staff.

Tripadvisor 评级 3.0/5

Flying_Kangaroo1 Solo travel - 经 TripAdvisor 认证的评论

Boutique French charm in terms of style, decor and ambience. The good: -breakfast -location -some staff The bad: - rude incompetent staff who don’t know how use All points to pay for part of bill and checkout, can’t speak English and very simple( male night staff early morning 19th August. -rude female front desk staff during the day shift 18th August. -shower piping burst -pillows requested on making reservation months prior not supplied for two days of a 4 night stay. They were even acknowledged at check-in as being supplied! -in room telephone not working( safety hazard in case of an in room emergency) -in room dining menu unavailable -manager not making any effort to reach out to a platinum All member. An expensive excersise

Look elsewhere

Tripadvisor 评级 1.0/5

julie g Solo travel - 经 TripAdvisor 认证的评论

This hotel is not a 4* hotel. The shampoo/ soap containers on the shower wall were not there just the plastic holders, the bed very uncomfortable, the room ( I had a suite) was very uninviting. It looked rundown vs charming. I wore my socks to bed. Additionally, I tried to change my reservation at check in at 1 am, but was told I had to do it in the morning with the day reception, which was fine. However, the morning clerks said, due to my arrival after midnight they would charge me for the second night. They were technically within their rights to do that, however, that wasn’t what I would have expected from a 4* hotel. Had I arrived by midnight it would have been doable. All in all, I was disappointed in a 600E suite.

3 stars not 5

Tripadvisor 评级 3.0/5

agmagic 家庭住宿 - 经 TripAdvisor 认证的评论

Hotel is situated in the heart of Lyon, within the walking distance to all major attractions. Very close to many good restaurants, shops, tourist information and transport. Extremely good breakfast. Fast wi-fi. The staff is friendly but also cold and neutral. The problem of this hotel is that it is very old and is in very bad condition. For a 5 star hotel: - I was not able to easily close the window it was so old, - the armchair, well, it was so old it was only to be thrown away, also dirty (I suppose after so many years in use), - there was no hot water in the shower!!!! Maybe 3 starts, but definitely it is not a 5 stat hotel worth its price!

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其他网络用户评价我们的酒店

  • 585 评论 9.8/10 位置
  • 934 评论 6.5/10 房间
  • 1,102 评论 9.1/10 服务
  • 456 评论 8.8/10 早餐
  • 417 评论 7.6/10 舒适度
  • 155 评论 5.8/10 清洁度

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。