信息短信

美憬阁里昂皇家酒店 5 星

客户意见评级 4.5/5 5,231 评论

预订此酒店
1

保证最优惠房价

怎么运行的?
+ 21 服务

酒店其他优惠

  • 里昂市中心的尊贵机构

  • 崇尚美食

  • 酒店地理位置优越,坐落在白莱果广场。

  • 自 1912 年起,就是里昂首屈一指的酒店。

  • 金钥匙礼宾人员

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店位置

美憬阁里昂皇家酒店

20 Place Bellecour
69002 里昂
法国

电话: +33478375731

传真: (+33)4/78370136

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • BUS :  C5-C9-C10-C12 BELLECOUR

  • GARE DE VAISE-GARE DE VENISSIEUX :  D BELLECOUR

  • PERRACHE-LAURENT BONNEVAY :  A BELLECOUR

  • 乘飞机

    LYON SAINT-EXUPERY 达到 36.6公里 / 22.74 英里

  • 乘直升机

    Lyon Bron 达到 15公里 / 9.38 英里

  • 乘汽车

    Centre ville Bellecour A6 达到 4公里 / 2.5 英里

  • 乘汽车

    LYON CENTRE 达到 null公里 / null 英里

  • 乘火车

    LA PART DIEU. 达到 5公里 / 3.11 英里

  • 乘火车

    PERRACHE. 达到 1公里 / 0.63 英里

GPS :45.756364, 4.833253

酒店服务

酒店及周边服务

办理登记入住手续 - 从 办理退房手续

概要

  • 停车
  • 餐厅
  • 可供轮椅出入的酒店
  • 空调
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
餐饮服务
  • 1 餐厅
  • 1 酒吧
  • 早餐
    • 自助餐 额外收费
  • 客房服务
    • 冷餐
    • 热菜
会议/活动
  • 1 会议室
  • 商务中心
    • 商务中心提供轮椅通道
无障碍环境
  • 可供轮椅出入的酒店
酒店服务和设施
  • 酒店信息
    • 72 间客房
    • 3 间残疾人士客房
    • 0 间家庭客房
    • 4 间相通客房
    • 72 间禁烟客房
    • 5 多个楼层
  • 酒店使用的语言
    • 西班牙语
    • 法语
    • 英语
  • 洗衣/代客泊车服务
    • 熨衣 额外收费
    • 干洗/熨衣
  • 无限网络
    • 公共区域提供无线网络
    • 酒店提供无线网络
  • 空调
    • 空调
  • 针对行动不便人士提供的设施
  • 100% 无烟酒店
  • 入住/退房设施
    • 延迟退房
    • 快捷退房
    • 快捷入住
  • 行李寄存
    • 行李寄存
  • 行李员
    • 行李员
  • 礼宾服务
    • 礼宾服务
  • 熨斗
    • 接待处提供熨斗
  • 接待处提供保险箱
    • 接待处提供保险箱
入住酒店
  • 停车场 额外收费
    • 酒店附近

我们的客房

享受家一般的感觉,旅客可以在这里体验法国生活艺术、精致优雅和自然的慷慨馈赠。 设有 72 间客房,包括 10 间套房,结合了传统与现代风格,而约依印花布墙纸和标志性的拉夫·劳伦织物则欢迎您到来体验。

您的会议和活动

我们的会议室

  • 会议室数量:3

  • 最大面积:50 平方米

  • 最大容量:20 个人

  • 最大宴会容量:18 个人

了解更多信息


美憬阁里昂皇家酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.5/5

5,231 评论

TripAdvisor 评级 4.0/5

1,786 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

First visit to Lyon, excellent impression

Tripadvisor 评级 5.0/5

asiaschlos 13/10/2021 经 TripAdvisor 认证的评论

Professional welcome with personal touch. Well educated staff, always friendly and helpfull. Bar managerhighly professional and knowledgeable. Share his knowledge of the city with us. Location of the hotel at Bellecourt is the best for guest who wants to explore the city in all directions.

位置好服务不行

客户意见评级 3.0/5

匿名 单人住宿 - 26/09/2021 所有已确认评论

人很多 程序却很乱 房间小 设备不完善

almost perfect

Tripadvisor 评级 5.0/5

ombra_11 26/07/2021 经 TripAdvisor 认证的评论

I will start with the only minor element of our stay: the 2 bathrooms in our spacious room-suite were outdated. But the I have only positive comments: location, cleanliness, breakfast, staff, overall services are perfect.

Perfect location and great boutique hotel

Tripadvisor 评级 5.0/5

Katherine B Family - 16/01/2020 经 TripAdvisor 认证的评论

Brilliant location- easy access to old town, shopping, everywhere in Lyon. Staff wonderful. Rooms very comfortable as well as having old world charm. Luxurious and very french. Loved the windows were doubled- so no sound got into the room at all- which was surprising given the location.

Dear guest, Thank you for your nice comments about your stay. We are pleased that you have enjoyed it. We will share your review with our teams, they will be really happy. Your satisfaction is our best reward. Sincerely. Barbara Carbonnel Sales Manager.

优秀的位置 优秀的早餐及服务 干净的卫生

客户意见评级 4.0/5

丛. 单人住宿 - 09/12/2019 所有已确认评论

酒店不大,但干净有风情,工作人员乐于帮助顾客,热情服务。早餐很好,早餐服务也很优秀。美中不足是床头阅读灯不能用。

尊敬的 Tiankui C.: 感谢惠赐有关下榻 Hôtel Le Royal Lyon - MGallery 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Isabelle Didier

Beautiful Hotel for Location and Foodies

Tripadvisor 评级 5.0/5

Discover660797 Couples - 06/11/2019 经 TripAdvisor 认证的评论

We stayed in this hotel for one night prior to our Uniworld River Cruise. It is a beautiful hotel located next to the Chef Paul Bocuse Institute (cooking school/restaurant). The location is great and near great restaurants. We ate lunch at another Paul Bocuse restaurant, Le Sud, recommended by the hotel staff. It was the best meal of our 10 day trip. We booked the Circular Junior Suit with a panoramic view of Lyon. What a unique, beautiful, posh room. I highly recommend this hotel.

Dear guest, Thank you for sharing your experience. We are pleased that you enjoyed your stay. We look forward to welcoming you soon in Lyon. Sincerely Barbara Carbonnel Sales Manager.

员工很好,经理傲慢!

客户意见评级 2.5/5

W. E. 家庭住宿 - 11/10/2019 所有已确认评论

我的行李因为航空公司的原因晚到了4天, 我只是请你们经理写一封信证实我收到行李的时间,这只是叙述事实,酒店下面的人已经同意,他却怕担责任,推三阻四,而且又不敢直接出面向我说明原因,胆子很小,架子很大!

Nice and convenient

Tripadvisor 评级 4.0/5

trevelord Family - 29/08/2019 经 TripAdvisor 认证的评论

We spent one night here before starting a river cruise. The rooms were clean and comfortable and the hotel was in a convenient location. The staff were all great. Recommending places to eat and a lounge to have drinks. Our party of 6 had a nightcap in the hotel's lounge and that was very nice. Our luggage was held for us after we checked out so we could do some sightseeing before going to the dock for our river cruise. Would definitely recommend this hotel.

Dear guest, Thank you for sharing your experience. We are glad you have enjoyed your stay. Thank you for your compliments. We will be delighted to welcome you back soon. Sincerely. Barbara Carbonnel Sales Manager.

完美住宿

客户意见评级 5.0/5

Meng 家庭住宿 - 09/08/2019 所有已确认评论

地理位置优越,房间精美有特色,工作人员非常热情

Nice hotel

客户意见评级 4.5/5

Sk O. 朋友住宿 - 16/07/2019 所有已确认评论

大致上都是滿意的. 入住旅客請留意, 晚上過了零晨1點酒店大門會關閉的, 要按門鈴才有職員開門. 所以不要太夜回酒店啊!柜枱人員非常好, 還幫我代寄明信片. 真的很好服務啊!

Great place to stay

Tripadvisor 评级 5.0/5

Ailkev Couples - 26/06/2019 经 TripAdvisor 认证的评论

The location was good as the hotel is so central . We had a courtyard room which was very cool and quiet - not disturbed by the music festival on the square. Very clean room with good service from the housekeeping team. All the staff were friendly and polite and we enjoyed the little snacks in the bar when we didn't want a big meal or to go out. Liked the use of room key in the lift which increased safety.

Dear guest, Thank you for your compliments about all of our services. We are pleased that we have contributed to make your visit in Lyon memorable. We are looking forward to welcoming you back soon, Sincerely Barbara Carbonnel Sales manager.

Foodies

Tripadvisor 评级 5.0/5

danny r Couples - 25/06/2019 经 TripAdvisor 认证的评论

Check in valet parking just perfect room little small but wit a view on square which was very nice.Hotel is perfectly located for exploring Lyon and all great restaurants.Welcome drink was a nice touch and selection of wine was great Thanks we will return

Dear Guest, We very much appreciate your comments regarding your stay. For your next stay, I invite you to book a superior room or a Junior suite with a view on place Bellecour or place Antonin Poncet. t was a pleasure to welcome you and we are delighted to learn that you had a wonderful stay with us. Sincerely. Barbara Carbonnel Sales manager

Lovely stay in Lyon

Tripadvisor 评级 5.0/5

784annmariel Solo travel - 22/06/2019 经 TripAdvisor 认证的评论

When travelling solo on extended stays the quality of the roms and the ambiance of the staff make all the difference. Merci Le Royal Lyon. A complimemtary breakfast or welcome drink would have made it a perfect score.

Dear guest, Thank you for sharing your experience. We are glad you enjoyed your stay with us and all of our services. That is very encouraging. We will communicate your lovely comments with our team. They will be really happy. We would be delighted to welcome you again. Sincerely. Barbara Carbonnel Sales Manager.

Fine hotel, charming and centrally placed

Tripadvisor 评级 5.0/5

Valerio C Business - 18/05/2019 经 TripAdvisor 认证的评论

This time everything went very well, nice room, silent , friendly reception and beautiful weather…. The room I got was recently renewed with good taste as it is the corridor of the first floor. I didn't take the breakfast for the price could be considered "expensive", but the dining room and the choices are really worth the try

Dear guest, Thank you for sharing your experience. We are glad you have enjoyed your stay and all of our services. Thank you for your compliments. Do not hesitate to book for your next stay a room and breakfast rate included. We have a lot of offers . We will be delighted to welcome you back soon. Sincerely. Barbara Carbonnel Sales Manager.

Winton-Melbourne Australia

Tripadvisor 评级 5.0/5

Winton52 Couples - 15/05/2019 经 TripAdvisor 认证的评论

Beautiful decor and truly a pleasurable holiday accommodation experience. Staff very friendly, rooms clean an beautifully presented. Breakfasts a taste experience and a wonderful way to start each day. We have stayed here on 4 occasions over 10 years and the management never fail to impress

感觉很一般

客户意见评级 3.0/5

张. 家庭住宿 - 10/03/2019 所有已确认评论

接待人员服务不热情,积分累计有问题,后来增订的单人间没有给积分。

尊敬的 Yong Z.: 十分感谢您花时间告诉我们有关您在 Hôtel Le Royal Lyon - MGallery by Sofitel 的体验。很遗憾未能达到您的期望,请允许我向您表达我最诚挚的歉意。 在 MGallery,我们孜孜以求,不断改进,希望能向每一位客户提供高水准的体验,因此您的反馈对于我们的提高十分重要。请放心,我们正采取适当的措施来解决所存在的问题并预防将来再次发生。 非常感谢您向我们告知您的担忧,希望在不久的将来有机会为您奉上更好的服务。 谨启

Fantastic!

Tripadvisor 评级 5.0/5

Wanderer24130332304 Business - 07/03/2019 经 TripAdvisor 认证的评论

Fantastic hotel, at the best place in Lyon, very elegant altogether. Room (I got the superior with a view to courtyard) is large, very comfortable and clean, with classic and well kept furniture. Bed and pillows make you feel like in heaven. Breakfast is fantastic with many different options. Service is superb from reception to the cleaners. Every time I return to Lyon I will stay there!

Dear guest, Thank you for sharing your experience regarding your stay. We are glad you enjoyed your stay with us and all of our services. That is very encouraging. We will communicate your lovely comments with our team, they will be really happy. We would be delighted to welcome you again. Sincerely. Barbara Carbonnel Sales Manager.

里昂Royal hotel MGallery

客户意见评级 4.5/5

匿名 情侣住宿 - 26/02/2019 所有已确认评论

里昂作为法国的美食之都其实已经心仪很久了,这次提前一周决定了春节的法国之旅,就把里昂安排在行程之内。预定酒店时在携程、booking上逛了一圈,预定了红土广场旁的美憬阁。 1.位置最重要,酒店紧靠红土广场,穿过广场即商业区,闹中取静,周边米其林环绕,马路对面的monop超市从早上六点开到半夜,实在太方便咯; 2.酒店的装修不像一般连锁酒店那样千篇一律,给人温馨雅致的感觉,好评:订了高级双人间免费升级成了套房;缺点:一个卫生间的淋浴喷头坏了,洗一次澡水漫金山;还好升级了套房有两卫生间; 3.早餐,东西不多但该有的品种一样不少,吃得舒服。 推荐!

Short but pleasant stay

Tripadvisor 评级 4.0/5

MichaelD652 Couples - 09/02/2019 经 TripAdvisor 认证的评论

Great hotel in the centre of the city close to transport and local attractions.The perfect base to use when looking around Lyon with restaurants around the area and helpful, friendly staff.Would recommend as a hotel.

Dear guest, Thank you for sharing your review regarding your stay. We are glad to read that you enjoyed it. We hope you will choose us for your next visit in Lyon. See you soon. Sincerely. Barbara Carbonnel Sales Manager

great location, great suite, mostly great service

Tripadvisor 评级 5.0/5

SusanPMusHill Couples - 17/01/2019 经 TripAdvisor 认证的评论

Context: 2 night weekend stay in Junior Suite, weekend. Great price for "memorable suite" - and great space, amenities etc. Wonderful service at check in, very helpful concierge and reception staff throughout.Bar service and room service were also responsive and professional.Breakfast (Sunday only, as we departed early on Monday) was the only disappointment. we had to remind, and wait ages, for our coffee. First world problem I know, but this is meant to be a 5 star hotel, and having to chase staff around to get coffee is not great. And, having ordered an omelette, and deliberately not eaten other things in the meantime, to avoid wasting food in case the omelette was enough, it was very disappointing to have to chase for that as well. The chef had forgotten to make it, despite having written down the order (and there were no other orders in the queue)> He was very charming with his apology, but it was still frustrating, and we lost sight-seeing time while waiting more than 20 minutes.There were lots of staff in the breakfast room at the time, and not many customers, so the breakfast service was a big let down unfortunately. the only things that staff need to bring are the hot food and the coffee, and they failed on both. we got our own top ups of juice, as none of the many staff came our way for that either.however, the reception staff, concierges, and housekeeping made up for it. Plus the great space and extremely comfortable bed and good shower.

Dear guest, Thank you for sharing your experience. Regarding the breakfast, we are sorry that you have not enjoyed it. We usually receive compliments about it, so please, accept our apologies. Please, be sure that we already have communicated your review with our team in order to offset these issues. Thank you again for your feedback. It will serve as an encouragement to our staff. We will be delighted to welcome you back soon. Sincerely. Barbara Carbonnel. Sales Manager.

我们最新的 20 评论

合作伙伴包含 TripAdvisor

我们位于周边的其他酒店

我们位于 里昂 的所有酒店