美憬阁里昂皇家酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 1,872 评论

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20 Place Bellecour, 69002 里昂, 法国

描述

酒店其他优惠

  • 里昂市中心的尊贵机构

  • 由莱菲学院的主厨烹制的美食

  • 酒店地理位置优越，坐落在白莱果广场。

  • 自 1912 年起，就是里昂首屈一指的酒店。

  • 金钥匙礼宾人员

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酒店位置

美憬阁里昂皇家酒店

20 Place Bellecour
69002 里昂
法国

GPS:45.756364, 4.833253

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酒店服务

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酒店内
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

L INSTITUT RESTAURANT

"L'Institut"餐厅以当地产品为材料，带给您现代、友好的氛围和美味佳肴。周一至周五中午 12 点至中午 12:45 以及晚上 7:30 至晚上 8:45 营业。2023 年 12 月 22 日至 2024 年 1 月 8 日（含）期间暂停营业

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  1,872 评论

TripAdvisor 评级  4.0/5  1,910 评论

卓越奖 2023

Incompetent, poorly managed some rude staff.

Tripadvisor 评级 3.0/5

Flying_Kangaroo1 Solo travel - 经 TripAdvisor 认证的评论

Boutique French charm in terms of style, decor and ambience. The good: -breakfast -location -some staff The bad: - rude incompetent staff who don’t know how use All points to pay for part of bill and checkout, can’t speak English and very simple( male night staff early morning 19th August. -rude female front desk staff during the day shift 18th August. -shower piping burst -pillows requested on making reservation months prior not supplied for two days of a 4 night stay. They were even acknowledged at check-in as being supplied! -in room telephone not working( safety hazard in case of an in room emergency) -in room dining menu unavailable -manager not making any effort to reach out to a platinum All member. An expensive excersise

Look elsewhere

Tripadvisor 评级 1.0/5

julie g Solo travel - 经 TripAdvisor 认证的评论

This hotel is not a 4* hotel. The shampoo/ soap containers on the shower wall were not there just the plastic holders, the bed very uncomfortable, the room ( I had a suite) was very uninviting. It looked rundown vs charming. I wore my socks to bed. Additionally, I tried to change my reservation at check in at 1 am, but was told I had to do it in the morning with the day reception, which was fine. However, the morning clerks said, due to my arrival after midnight they would charge me for the second night. They were technically within their rights to do that, however, that wasn’t what I would have expected from a 4* hotel. Had I arrived by midnight it would have been doable. All in all, I was disappointed in a 600E suite.

3 stars not 5

Tripadvisor 评级 3.0/5

agmagic 家庭住宿 - 经 TripAdvisor 认证的评论

Hotel is situated in the heart of Lyon, within the walking distance to all major attractions. Very close to many good restaurants, shops, tourist information and transport. Extremely good breakfast. Fast wi-fi. The staff is friendly but also cold and neutral. The problem of this hotel is that it is very old and is in very bad condition. For a 5 star hotel: - I was not able to easily close the window it was so old, - the armchair, well, it was so old it was only to be thrown away, also dirty (I suppose after so many years in use), - there was no hot water in the shower!!!! Maybe 3 starts, but definitely it is not a 5 stat hotel worth its price!

Lovely Hotel Le Royal Lyon - Great staff, excellent stay

Tripadvisor 评级 5.0/5

Tastymenu 经 TripAdvisor 认证的评论

It's a lovely hotel, perfectly located across from the heart of the Lyon square, adjacent to a large Metro stop and the post office (which came in very handy when I mailed a box back to the U.S.). A five-star rated hotel, the staff, along with the French ambience appointed rooms and hotel space, it was a delight to spend five lovely and relaxing nights at this hotel. The restaurant where breakfast is served offers a lovely French decor and various delicious cheeses, delicate meats and lovely homemade croissants and breads. Along with various beverages, espresso, you can also order ready made eggs of your choice, etc. Because the hotel is a school for cooking and teaching, you would never know that some of the staff are training. They are all welcoming, efficient and highly enthusiastic to ensure the guests receive excellent service with every interaction. My only recommendation would be to upgrade some of the beds (my mattress was too soft). Had I been there with my husband, we would have sunk to the middle. I was there with a Zingerman's Food and Wine Tour. Others in our group complained of soft mattresses. However, the room was excellent with a separate shower and tub. *As a recommendation to fellow travelers, take a night light that you can plug into an European adaptor. I will return to Lyon and definitely stay at the Hotel Le Royal Lyon.

Offers so much delivers very little

Tripadvisor 评级 2.0/5

luxtravelleruk Couples - 经 TripAdvisor 认证的评论

The location is great and some of the public areas are smart enough although small. The breakfast was good with a wide selection on offer and fresh eggs cooked to order. There is very little space between the tables so getting up to go to the buffet could be a challenge for some and a cold wind that whistles through the room so wear a jumper. The room We had a suite on the fourth floor overlooking the square and the views are great. Unfortunately it was not really a suite it was two rooms with an adjoining door. The first room has an old uncomfortable sofa that the cushions slid off if you at on it and one assumes it opens into a bed (god help anyone that had to sleep on that! The rooms are sad, dated, tired with cheep chipped furniture, scuffed walls, ugly carpet and dirty windows. The bathrooms haven’t been decorated since the late 80’s ( who doesn’t love standing in a bath tub with a handheld shower!) there is a hair dryer in the bathroom but the bear wires were a little concerning. The service at reception and concierge was nonchalant to the point of useless. Taxis were booked in advance and then at the agreed time of arrival we were told it was not coming because of the rain or the traffic and we should take the metro or a bus! No apology just a shrug of the shoulders. I would not recommend this hotel.

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其他网络用户评价我们的酒店

  • 592 评论 9.8/10 位置
  • 888 评论 6.6/10 房间
  • 1,118 评论 9.3/10 服务
  • 460 评论 8.8/10 早餐
  • 396 评论 7.7/10 舒适度
  • 360 评论 7.6/10 氛围
  • 217 评论 7.6/10 设施
  • 144 评论 6.1/10 清洁度

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