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里昂贝勒库尔索菲特酒店 5 星

客户意见评级 4.2/5 11,740 评论

安心悦界(ALLSAFE)认可酒店

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里昂贝勒库尔索菲特酒店
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酒店其他优惠

  • 已获得必维国际检验集团 ALLSAFE 认证

  • 全景自助早餐

  • 2 家全景餐厅:Les 3 Dômes,米其林一星级餐厅;Le 8,当地美食

  • 酒店位于市中心,我们的"金钥匙"礼宾人员将随时为您效劳

  • Biologique Recherche 护理和 Deep Nature 按摩

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 15h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 可携带宠物 付费服务
  • 按需婴儿看护
  • 全禁烟宾馆
  • 使用空调
  • 酒店使用的语言
  • 提前入住/延迟退房 付费服务
  • 洗衣房
  • 精品店/购物
  • 行李员
餐饮
  • 早餐 付费服务
  • 2 餐厅
  • 2 酒吧
  • 客房服务
休闲和活动
  • 按摩 付费服务
  • 按需婴儿看护
商务服务
  • 9 会议室
  • Web Corner on a Mac
  • 自助商务中心
  • 提供复印/打印服务

酒店位置

里昂贝勒库尔索菲特酒店

20, quai Gailleton
69002 里昂
法国

电话: +33472412020

传真: (+33)4/72412001

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • BUS :  Multiples BELLECOUR

  • LYON :  A-D BELLECOUR

  • 乘飞机

    LYON BRON 达到 20公里 / 12 英里

  • 乘飞机

    LYON SAINT EXUPERY 达到 35公里 / 21 英里

  • 乘直升机

    BRON 达到 20公里 / 12 英里

  • 乘直升机

    SAINT EXUPERY 达到 35公里 / 21 英里

  • 乘汽车

    LYON CENTRE 达到 1公里 / 0 英里

  • 乘汽车

    LYON PRESQU'ILE 达到 2公里 / 1 英里

  • 乘火车

    LYON PART DIEU 达到 5公里 / 3 英里

  • 乘火车

    LYON PERRACHE 达到 2公里 / 1 英里

  • 乘火车

    PERRACHE 达到 2公里 / 1 英里

GPS :45.754188, 4.834351

我们的客房

预订索菲特里昂贝勒库酒店的豪华里昂住宿:164 间客房均提供卫星电视、高速上网和著名的索菲特 MyBed® 寝具。 尊享套房拥有大起居室、免费迷你酒吧和河景。 里昂市中心的高档酒店。

酒店餐厅和酒吧

Le 8

美食类型: 法式

在餐厅重新开业之前,主厨 Christian Lherm 为大家精心制作了午餐菜单,客人可以在露台上享用这些以当地生产者供应的有机水果和蔬菜制作的美食。

LES TROIS DOMES

美食类型: 法式

餐厅目前暂停营业。重新开放时间待定,我们的客房服务菜单 24 小时供应,还会为晚餐提供精选热菜。以餐盘形式提供,同时采取"安心悦界"卫生预防措施。

LE MELHOR

这家 Lyonnaise 酒吧可欣赏令人惊叹的美景。从 8 楼一眼望去,熙熙攘攘的街道或者恍如白昼的城市灯光尽收眼底(取决于一天中的具体时间)。您可以从您的 iPad 上浏览菜单,周五和周六晚上还可以欣赏现场音乐表演。

菜单 (PDF)

非合约照片

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

LIGHT BAR

Light 酒吧露台每天开放。从晚上到早上,我们为您提供各种符合您口味的美食,包括热饮或软饮料、鸡尾酒等。午餐时间,您还可以享用"美妙时光"本地菜单。

非合约照片

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

您的会议和活动

我们的会议室

  • 会议室数量:9

  • 最大面积:317 平方米

  • 最大容量:350 个人

  • 最大宴会容量:150 个人

了解更多信息


里昂贝勒库尔索菲特酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.2/5

11,740 评论

TripAdvisor 评级 4.0/5

2,536 评论

Hotel in serious need of renovations

Tripadvisor 评级 2.0/5

allangeoff 10/08/2021 经 TripAdvisor 认证的评论

From the outside to the decoration of the rooms and public area, this hotel has not changed since the 1980s. And, ok its August but not possibility of having more than a tapas to eat? (Except for breakfast)

Dear Allangeoff, Thank you for taking time to tell us about your experience at the Sofitel Lyon Bellecour. We are really sorry that your experience did not meet your expectations. Our priority is always to provide a superior service experience for every customer; therefore your feedback is very important for us. Please rest assured that we will take appropriate measures to embellish our rooms and our catering. We really hope that you will give us the opportunity to better welcome you when our rooms will be renovated. Best regards,

位置好,员工热情

客户意见评级 5.0/5

Meng 商务住宿 - 08/02/2020 所有已确认评论

一次完美的入住

disappointed

Tripadvisor 评级 2.0/5

Seaside61469216993 29/01/2020 经 TripAdvisor 认证的评论

The hotel is poorly maintaint ! I was booking junior suite and it was absolutly unacceptable bad smelling and everthing in the room was looking terrible old and out lived. I do not recomend this hotel for anyone. Staff was good !

We are very sorry, dear guest, that your experience with us did not meet you expectations since guests' satisfaction is our priority. A renovation project is under study and we hope that you will like the futur new decoration. In the meantime, we hope to welcome you back and to regain you trust. Best regards

酒店多扣了钱

客户意见评级 0.5/5

匿名 朋友住宿 - 15/10/2019 所有已确认评论

离店时工作人员要求收取每人3.3欧税金,于是用现金完成支付了,回国后发现酒店从预授权里扣了35.6欧,其中29欧是停车费,剩下的金额正好是6.6欧,不知道是工作人员忘记了,还是故意的。

Thank you dear guest for your feedback regarding your recent stay with us. Please note that the pre autorization is released within 24hours after guests' departure and as well as on guests' account, depending on banks. Hope you get it back while sending back this message. All the Ambassadors hope to have the pleasure to host you back soon again, in the meantime we remain at your service. Mathilde, Guest Experience Coordinator
客户意见评级 3.5/5

匿名 商务住宿 - 13/10/2019 所有已确认评论

基本可以,就是早餐不包,应该提请在入住时就告诉,不应该在早餐餐厅时再说。

Dear guest, We sincerely regret that you were not informed of the breakfast that was not included in you room rate. Please be reassured that we have informed the Front Office Manager of your comment so the situation will not happen again. We hope to have the pleasure to host you back soon again. Best regards, Mathilde, Coordinatrice Expérience Client

整体感觉满意,但我是一个人入住为什么扣了两个人的城市税?

客户意见评级 4.0/5

Jan-chy L. 商务住宿 - 02/09/2019 所有已确认评论

河景房 不嘈杂 房间宽敞 设施齐全 能提供中文服务就更好了

Nice hotel, great location

Tripadvisor 评级 4.0/5

EddyTLV Couples - 04/07/2019 经 TripAdvisor 认证的评论

The Hotel is nicely situated. We had a junior suite facing the river. The staff were very friendly and the room service (we had breakfast in the room) were very friendly but lacked consistency. The toilet cabin in the suite is tiny and the bath room relatively small. THe room need a face lift no doubt; the wooden decor is scratched and the carpet should be replaced by a wooden floor.

Thank you dear guest for your great feedback regarding your recent stay with us. We are very pleased to read that you enjoyed the friendliness of our Ambassadors as well as the room service breakfast and the comfort of our rooms. We look forward to host you back soon again for another memorable stay. Best regards.

Lovely hotel but a bit tired

Tripadvisor 评级 4.0/5

Judi & David G Couples - 24/06/2019 经 TripAdvisor 认证的评论

Very friendly staff, great breakfast and lovely restaurant. The junior suite was clean and well equipped but in need of refreshing. Broken tiles, chipped furniture and dirty marks on the wall are not appropriate in a hotel of this standard.

Dear Guest, We thank you for your recent stay. We are pleased that you enjoyed our buffet breakfast as well as the professional service from our Ambassadors. Please, allow us to express our sincerest apologies regarding the rooms. Also, we are glad to let you know that a global refurbishment project is currently under study, we look forward to showing it to you soon. Best regards,

phil collins in concert

Tripadvisor 评级 4.0/5

martincorbyn1971 Friends getaway - 10/06/2019 经 TripAdvisor 认证的评论

old style on outside viewing, we had a junior suite and was pleased with the room. had river view, lovely to be able to open the windows at night and hear the bustle of the city . breakfast very lovely and good choice, bar upstairs for very lush, very busy but only cause phil collins family and band memebers were staying to, but nothing was to much for the staff even though they were busy. definatley return thank you

bad check in

Tripadvisor 评级 3.0/5

GoPlaces42743640013 Couples - 08/05/2019 经 TripAdvisor 认证的评论

in check the personal offer us athe worst room that they have after we entred there we must come back to the check in and with after our claims the guys could change the room but they changed our room with their worst expresion

Dear GoPlaces42743640013, Thank your for your feedback on your experience at the Sofitel Lyon Bellecour. We are sorry that you did not like your first room and that our Ambassadors appeared to have a bad expression. Please rest assured that this does not reflect our five star service and that we took the necessary measures to prevent a future occurence. Also, please accept our apologies. We are glad to read that you enjoyed your second room and hope to see you again soon. Best regards.

birthday visit to Lyon

Tripadvisor 评级 5.0/5

T9345CVpaulg Couples - 25/03/2019 经 TripAdvisor 认证的评论

Stayed at the Sofitel Hotel Bellecour for my wife's birthday celebrations.Excellent hotel ,delightful room with river side views . dined at the Michelin starred restaurant , which lived up its reputation with sunning views .

Thank you T9345CVpaulg for you recent stay at the Sofitel Lyon Bellecour. We are pleased that you have choosen our hotel for your wife's birthday and that you will keep good memories ! We hope have the pleasure to host you back in a near futur for another wonderful stay ! Best regards.

Wonderful stay

Tripadvisor 评级 5.0/5

Resort294403 Couples - 19/03/2019 经 TripAdvisor 认证的评论

A really great hotel with excellent facilities, we had a beautiful room on the third floor overlooking the river, everything you could want for a weekend away. Housekeeping was outstanding, our room was spotlessly clean in every way. Very welcoming from the minute we arrived till we departed. You must visit the bar on the top floor, the views in the evening are wonderful, and was the Espresso Martinis cocktails, a fabulous experience, well done Sofitel Bellacour team for a wonderful stay!

Thank you Resort294403 for your wonderful feedback. All the team thank you for your compliments and will be pleased to welcome you back for your next visit in Lyon. Warm regards.

One night in Lyon

Tripadvisor 评级 4.0/5

aleric69 Couples - 06/03/2019 经 TripAdvisor 认证的评论

Excellent hotel. The staff were very courteous and very helpful. The business form with computer and internet was was for free and was very private with it sown individual cubicle. The room had a great view of the scenic river. Breakfast was set nicely and was situated near the window to have a great vie of the city. Breakfast was good and the staff was eager to serve and please the customers .

appalling, do not stay here

Tripadvisor 评级 1.0/5

bmadger Solo travel - 23/01/2019 经 TripAdvisor 认证的评论

Place stinks of sewage, neither TV in my room worked, furniture and furnishings badly scuffed and need replacing. Saw a mouse in the Silk Brasserie. The place is disgusting. I left for the much better McGallery, also Sofitel round the corner

Dear bmadger We sincerely thank you for the time you spent giving us a feedback. We are taking your comments very seriously. We are reinforcing our attentions concerning these matters; we are working on a refurbishing plan for the hotel. The whole team is really sorry that your stay was not up to your expectations and hope you will give us a chance in the future to regain your trust.

Probably the best Hotel in Lyon

Tripadvisor 评级 5.0/5

Gary S Couples - 10/10/2018 经 TripAdvisor 认证的评论

We were very pleased with the Sofitel Lyon Bellecour. Our room had great views of the Rhone. It is centrally located. We were able to self park our car in the hotel parking garage. The room was luxurious and quiet. Climate control system worked well. TV had English programming. Bed spacious and comfortable. Staff were most courteous, friendly and helpful from the bell captain at the front entrance to the front desk agents, to the Concierge who gave us great sightseeing advice.. Check-in and check out were swift and trouble-free. The hotel restaurant was excellent. The hotel is within easy walking distance of the Paul Bocuse Culinary School Restaurant where we enjoyed an excellent and very reasonable dinner.

Dear Gary S, Thank you for sharing your experience at Sofitel Lyon Bellecour. We are glad you enjoyed your stay with us and all of our services. That is very encouraging ! :) We will communicate your lovely comments with our team, they will be really happy as they strive to provide a superior service for every customer. We would be delighted to welcome you again ! Sincerely

符合商务酒店的标准,但设施过旧

客户意见评级 4.0/5

Hua 家庭住宿 - 03/10/2018 所有已确认评论

酒店位置,服务,早餐都满意,但是各项设施都老旧需要装修了。停车有自己的停车场,算方便,但收费

Dear Hua, Sorry for responding to you in english. Thank you for taking the time to answer to our survey. We are sorry that you have noticed that our hotel is aging. We know that, so please allow us to express our sincerest apologies. We are pleased to let you know that a renovation project is currently under study in order to satisfy you better. We hope to show you the results soon ! We are glad that, on the whole, you enjoyed your stay with us. We look forward to welcoming you soon, dear client. Sincerely, Amel Guest Experience Coordinator

Lyon, a mix of old and modern lovely city

Tripadvisor 评级 5.0/5

Teachervani Couples - 29/09/2018 经 TripAdvisor 认证的评论

Lyon was a great surprise for me. We can have everything in the city, good restaurantes, stores tgood price and the best: there is no need of a car. It is a city to walk in. There is two rivers and for me the best part of the city is in the aisle between the rivers. staying at Sofitel hotel in a room with view to the river was the best. Loved the city. It seems to be a peaceful city. The cathedral is wonderful worths a visit.

Dear Teachervani, Thank you for sharing your review regarding your stay at Sofitel Lyon Bellecour. We are glad to read that you enjoyed our beautiful city ! Indeed, the view on the Rhône is beautiful :) We hope you will choose us for your next visit in Lyon, dear Teachervani. See you soon !

Very comfortable

Tripadvisor 评级 5.0/5

Quilter30 Couples - 27/09/2018 经 TripAdvisor 认证的评论

Excellent location with secure car parking. Room was very well appointed with probably the largest and most comfortable bed we have had in any hotel ever!The little cocktail bar on the 8th floor has a James Bond vibe, the service was very good and the view of the river stunning.Breakfast was pretty much as expected - again with the stunning view. A very nice stay.

Hello Quilter30, Thank you for your nice comments about your recent stay at Sofitel Lyon Bellecour. We are pleased that you have enjoyed your room, our bedding, the bar Le Melhor, the panoramic view and breakfast :) We will share your review with our teams, they will be really happy ! Your satisfaction is our best reward. We hope to see you soon, dear Quilter30 ! Sincerely

Comfortable hotel in a wonderful central location

Tripadvisor 评级 5.0/5

Russell201760 Solo travel - 23/09/2018 经 TripAdvisor 认证的评论

While its architecture may be out of step with the many of the surrounding buildings, the Sofitel Lyon Bellecour more that makes up for this minor defect by being in such a great location for exploring the beautiful city of Lyon. The staff were helpful and friendly and the rooms well appointed and clean. The breakfasts were both varied and ample, while a dinner in the Les Trois Domes Restaurant is a culinary experience well worth experiencing, especially as the sun sets over the city and the Rhone.

Hello Russell201760, Thank you for sharing your experience at Sofitel Lyon Bellecour. We are glad you have enjoyed your stay and all of our services. Thank you for your compliments about breakfast, rooms, location, les Trois Dômes and our Ambassadors ! We will be delighted to welcome you back soon :) Sincerely

典雅的五星级感受

客户意见评级 4.5/5

Yql 情侣住宿 - 13/09/2018 所有已确认评论

服务周到,但是设备略显老旧,但是五星级的感受还是很好的!

尊敬的 Qinglu Y.: 感谢惠赐有关下榻 Sofitel Lyon Bellecour 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Amel Guest Experience Coordinator

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