里昂贝勒库尔索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 2,694 评论

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描述

酒店其他优惠

  • 美食餐厅:Les 3 Dômes 可欣赏全景,供应当地美食

  • 全景自助早餐

  • Clés d'Or 礼宾人员为您服务

  • Biologique Recherche 护理和 Deep Nature 按摩

  • 在里昂 Presqu'île 区的中心区域

我们的客房

酒店位置

里昂贝勒库尔索菲特酒店

20, quai Gailleton
69002 里昂
法国

GPS:45.754188, 4.834351

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

LES 3 DOMES

热烈欢迎您光临 Les 3 Dômes 餐厅!

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我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  2,694 评论

TripAdvisor 评级  4.0/5  2,709 评论

位置很好,步行2km游遍周边著名景区各个景点

客户意见评级 5.0/5

匿名 单人住宿 - 所有已确认评论

早餐餐厅位于顶楼,无敌街景及山景一览无余

A solid, business friendly hotel overlooking the river

Tripadvisor 评级 3.0/5

Phil P 商务住宿 - 经 TripAdvisor 认证的评论

Great location and friendly staff. The room was a bit tired and worn with basic amenities. There is an open shower in the bathroom with just a curtain which was a bit odd. Fantastic restaurant on the 8th floor with an amazing view. Definitely get the breakfast buffet which was amazing.

Dear guest, thank you for your comments on your stay at the Sofitel Lyon Bellecour. We really appreciate your compliments about the central location, our friendly staff, the restaurant and the gourmet breakfast. We are delighted that you had a pleasant time with us. However, we are sorry to hear that your room did not completely meet your expectations. We look forward to welcoming you back for a fully satisfactory experience. Best regards, Claire, Quality Manager

An experience to remember

Tripadvisor 评级 5.0/5

isobelgibson780 经 TripAdvisor 认证的评论

We are having a wonderful stay at the Sofitel. Room very comfortable. Staff exceptionally friendly and helpful. In particular I would recommend the restaurant. Magnificent views matching the delightful food. The staff have been superb. Abel, Lou, Nicelas and Gregory have gone to great lengths to ensure that two elderly Scots have a vacation to remember. Along with the wonderful kitchen staff they have provided delicious meals and drinks, delivered with clear explanations and humour. A superb experience all round.

AVOID - this is a fake five star hotel

Tripadvisor 评级 3.0/5

hughd402 经 TripAdvisor 认证的评论

Past experience of Sofitel worldwide and the 5 star rating in Lyon flatters to deceive. This is 1970’s concrete nightmare and seemingly not much was updated. We arrived on a Sunday evening expecting at least a nice bar brasserie for a drink or snack Instead a nightmare entrance to an old car park; a dingy corridor and a hardly updated lobby Check in person was excellent but room dingy 1970’s with a stingy mine bar. One free drink as we are both Accor members but nowhere to sit except a cold deserted lobby. Both bar and restaurant closed. The only option being room service we tried to order bread cheese and wine to be told that the hotel had no cheese - really? In a city the size of Lyon where Accor has so many hotels including three 5 star hotels. The suggestion from room service was only pasta - which was a no for us Overall this hotel diminishes the brand and is one to AVOID like the plague

Dear Guest, Thank you for taking the time to share your impressions of your stay through your online comments. We are sorry to learn that our hotel and certain aspects of your experience did not meet your expectations. We regret that you did not share your disappointment with us at the time of your visit, as we would have sincerely hoped to have the opportunity to meet with you to discuss your experience. Our teams are always available to assist you and are attentive to our guests' needs. Your feedback is very important to us and we would like to express our sincere apologies for any shortcomings encountered during your stay. Should you consider giving us a second chance, we would be delighted to welcome you for a memorable stay. Yours sincerely, Claire Quality Manager

Excellent hotel - lovely staff

Tripadvisor 评级 5.0/5

David L Couples - 经 TripAdvisor 认证的评论

This is an excellent hotel and a firm favourite of ours when visiting Lyon. The hotel is in a great location and is easily accessible. There are also electric chargers at the side of the hotel if you happen to have an electric car. The bar on the 8th floor offer amazing views over the city. The staff are really welcoming and friendly and always offer a really high level of service. I really recommend this hotel to anyone staying in Lyon.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 646 评论 9.5/10 位置
  • 1,372 评论 6.4/10 房间
  • 1,567 评论 9.2/10 服务
  • 14 评论 5/10 上网
  • 582 评论 4.2/10 氛围
  • 478 评论 7.9/10 食物
  • 423 评论 8.7/10 早餐
  • 319 评论 4.5/10 设施

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