斯图加特辛德尔芬根展览中心美居酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 1,094 评论

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斯图加特辛德尔芬根展览中心美居酒店 - Image 1
斯图加特辛德尔芬根展览中心美居酒店 - Image 2
斯图加特辛德尔芬根展览中心美居酒店 - Image 3
斯图加特辛德尔芬根展览中心美居酒店 - Image 4
Schwertstr.65, -, -, 71065 辛德尔芬根, 德国

描述

酒店其他优惠

  • 酒店已获得"绿钥匙"认证

  • 拥有 186 间宽敞客房

  • 质朴舒适的葡萄酒吧，带露台

  • 室内游泳池

  • 距 A81 高速公路辛德尔芬根东出口仅 500 米

我们的客房

酒店位置

斯图加特辛德尔芬根展览中心美居酒店

Schwertstr.65, -, -
71065 辛德尔芬根
德国

GPS:48.704585, 9.039484

电话
传真 +49 7031 6196888

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  1,094 评论

TripAdvisor 评级  4.0/5  574 评论

Room not cleaned / refused to stay / Refound requested

Tripadvisor 评级 1.0/5

GoPlaces157974 经 TripAdvisor 认证的评论

Upon arrival at midnight, the room was neither prepared nor cleaned (towels on the floor, empty bottles, old glasses…) No other room available and no alternate solution proposed. We declined the room BUT hotel processed payment. Asking for refound, no reply !

Never again

Tripadvisor 评级 2.0/5

767dariat 家庭住宿 - 经 TripAdvisor 认证的评论

We were very disappointed with this hotel. Check-in was possible from 3 PM, but at 3:45 PM, they informed us that no baby bed was available for our two-year-old, despite our request when booking. By this time, it was already too late to cancel our reservation. If you're traveling with kids and want comfort, avoid this hotel. Management doesn’t seem to have enough baby beds. Also, the coffee machine in our room was dirty with old, used capsules and was leaking. Overall, a very poor experience

Dreadful. Checked out after 1 day

Tripadvisor 评级 1.0/5

Mike G 经 TripAdvisor 认证的评论

I booked a 2 night stay, and my email confirmation said it was "Long stay - bed & breakfast" I drove 200km to the hotel, was met with a 10-minute queue at reception (Friday evening check-ins), and was then happily told that my "Bed & breakfast" rate, errr, doesn't include breakfast. And she wanted to know which website I'd booked the hotel with ? Errr, your own website.... Basically, the Accor website itself is misleading. In the T&Cs popup for the "Stay longer and save - Bed & breakfast" rate, it says "The longer you stay, the more you save, daily breakfast included"... but further down on the same webpage, "** Breakfast not included", and says it would cost 25 Euros per night. I went for dinner in the bar/restaurant, but it seemed to have a very limited selection. A few flamkuchens, pasta, a speghetti carbonara, or Zürcher Geschnetzeltes (which actually wasn't bad) and that was it. There's a fridge opposite reception with some soft drinks, beers, etc, so you can buy a few bits there. There's a shopping centre 6-7 minutes walk away. My hotel room itself was soul-less. Immaculately clean, fairly good size, but yes, I do miss the Pullman rooms. It looks like my room used to have a fridge in it, but it was removed, and now just the ventilation holes remain. I did get a bottle of water, a Nespresso coffee machine (and capsules) & a kettle. It's hard to describe, but it's like staying in an office block, rather than spoiling yourself with a hotel stay (does that make sense?) However, it does have air conditioning which seems to work okay, but it's loud. The sound proofing was excellent, I was next to the road, but I heard almost nothing. Just, don't ever bring a date here. You might not get a second date, if you do... I can't comment on the Pool or Spa area as the place was always full of kids. And, 8.50pm on a Friday evening, reception was packed again, with lots of families waiting to check in. For English readers, this place is more like a Travelodge than a Premier Inn. Oh, and whilst writing this review, at 10.10pm, all the electricity in my room went off for about 10 minutes. And then it was fine again. Apparently, one of the other rooms on my floor blew their fuse, so all the rooms lost power for a while. Good luck, if you're coming here with children. Would I recommend this place ? Short answer: No, never. I actually paid for 2 nights, and checked out after the 1st day. The receptionist didn't even notice, nor tell me that I had 30-Euros of food/drinks on my bill to pay, I had to come back into the hotel, and tell her that. Oh, and after sending two emails to reception, they did allow me to have breakfast for free. I was there at 6.40am, and even by then, the warm food was miserable and lukewarm. Definitely not worth 25 Euros per day. I drove home trying to think of anything positive to say about this hotel, but I drew a blank. Avoid.

Extremely professional

Tripadvisor 评级 4.0/5

Matteo Carlo C 家庭住宿 - 经 TripAdvisor 认证的评论

We had a problem with the reservation due to the travel agency, they were able to solve everything quickly, effectively and with extreme gentleness. The rooms were clean and comfortable, the swimming pool correctly managed, and the sauna well organized. The breakfast was great (extremely appreciated by children), and the beer, before going to sleep, was good.

Dear Matteo Carlo C, Thank you for taking the time to share your feedback and wonderful experience with our Mercure Hotel Stuttgart Sindelfingen an der Messe. We are delighted to know that our staff went above and beyond to solve the issue efficiently and courteously. It's also wonderful to hear that our rooms were comfortable, the swimming pool and sauna were both managed correctly, the breakfast was a hit with children, and you even had an enjoyable beer before bed. At Mercure Hotel Stuttgart Sindelfingen an der Messe, we strive to provide excellent service with a focus on providing comfort, convenience, and relaxation for all our guests. Your kind words are greatly appreciated and we are thrilled that we could make your stay memorable. We hope you will visit us again soon! Kind regards from Sindelfingen Dario Tolksdorf General Manager

Well deserved 1 star hotel!

Tripadvisor 评级 1.0/5

MichelleNg1992 商务住宿 - 经 TripAdvisor 认证的评论

I had a 1.5 weeks stay with this hotel. Customer service pretty mediocre. I would definitely not recommend for long stay. Some of the unpleasant experiences include: 1. I was told that the laundry service provided is the same day collection service. However, they are only back to me three days later. Part of the delay was due to hotel staff’s failure to check return laundry. 2. Blackout “three” times while I was in my room resting and having dinner. No electricity during the period and hotel staff failed to notify me (which I have requested for over the phone) once the blackout was over. Do not expect any services or support from the hotel staff just like any 1 star hotels. You are pretty much on your own.

Dear MichelleNg1992, Thank you for your feedback on your stay. There seem to be many points where we should check again how this could have happened. Please accept our apologies for this inconvenience. We are hosts and that out of conviction, however, we are also human and mistakes happen, even if we would have liked to avoid them. We are very sorry that you could not remember us positively and would nevertheless be pleased to welcome you again in our house to show that we can do this better. Kind regards from Sindelfingen

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其他网络用户评价我们的酒店

  • 552 评论 6.3/10 位置
  • 983 评论 7.3/10 房间
  • 710 评论 8.6/10 服务
  • 20 评论 3.5/10 上网
  • 639 评论 8.3/10 早餐
  • 497 评论 6.5/10 清洁度
  • 367 评论 4.2/10 性价比
  • 335 评论 6.7/10 游泳池

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