ibis Cardiff 3 estrelas

Classificação clientes Avis (Classificação ALL) 3.9/5 396 comentários

Extras do hotel

  • An ALLSAFE Clifton Environmental Services certified hotel.

  • Ideal for visiting Motorpoint Arena, Principality Stadium and Castle Castle

  • Buffet Breakfast Available

  • Pet Friendly

  • Air Conditioning in Guest Bedrooms

Hotel ALLSAFE. Aprovado

Localização do hotel

ibis Cardiff

Churchill way
CF10 2HA CARDIFF
Reino Unido

GPS:51.479686, -3.170738

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Traslado
  • Restaurante
  • Ar condicionado
  • Wi-Fi
  • Bar
Próximo da propriedade
  • Estacionamento

FOGG'S

Com fome? Você não precisa sair do hotel: inspirado pelo espírito de aventura global, o menu do Fogg's oferece os favoritos de todos, desde deliciosas pizzas e saladas a sopas aromáticas e comida reconfortante no estilo jantar.

Nossas acomodações

Acolhedor, moderno e confortável, com uma cama aconchegante e uma casa de banho funcional. O quarto tem tudo para o agradar

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  3.9/5  396 comentários

Classificação no TripAdvisor  3.5/5  1.502 comentários

They closed it 2 weeks before a long planned stay!

Classificação TripAdvisor 1.0/5

Peter S Couples - Avaliação certificada TripAdvisor

We booked this hotel in February 2022, 1 double room, 1 twin room. 2 weeks before arrival date I received a call to say 'hotel closed' and with no other options we were transferred to another hotel - Sleeperz! We couldn't find any parking so stopped at Sleeperz reception where they gave us a postcode for the Satnav - Turned out to be a private BBC staff car park! Eventually we found a space in the Station Car Park. Back to Sleeperz, where they informed us their twin rooms have bunk beds - great news for us in our late 60's! Eventually they found us a double room. The 5 storey building had just 1 lift, often being used by cleaning staff to take bedding, equipment etc., etc, up to various floors. The inclusive breakfast was certainly not up to the Ibis 'red' standard we have been used to. All in all, not a like-for-like swap we were promised when we accepted the booking. I base my scoring below based on the fact that the Ibis let us down and did not provide like-4-like.

I am really sorry to hear that your stay was not up to expectations. I would like to discuss this with you in person. Please could you contact me on 02920 649250. Kind regards Marc Lock

Booking cancelled

Classificação TripAdvisor 5.0/5

Lee W Couples - Avaliação certificada TripAdvisor

Just been rung and informed my booking is being cancelled as the venue is closing for a year. But on a plus side They have arranged it to be moved over to the Ibis budget a slightly further walk to the venue we are attending for 2 nights, Just awaiting email (1 hr so far) with confirmation the alternative is booked in

I am really sorry to hear that your experience was not up to expectations. I would like to discuss this with you in person. Please could you contact me on 02920 649250. Kind regards Marc Lock

Hotel cancelled

Classificação TripAdvisor 3.0/5

928harleyq Couples - Avaliação certificada TripAdvisor

Ok so booked here for end of month to have reservation cancelled yes with no explanation. So using my brain I contacted the hotel to ask what had happened to be told the hotel is closing for a year due to a government contract! ?? Interesting…. So understand and now booked another hotel happy days! These things happen I’m sure.

I am really sorry to hear that your experience was not up to expectations. I would like to discuss this with you in person. Please could you contact me on 02920 649250. Kind regards Marc Lock

Cancelled without notice or explanation

Classificação TripAdvisor 1.0/5

Clive B Avaliação certificada TripAdvisor

Thank you IBIS Hotels, October 2021 as soon as I'd made reservations to the Speedway GP in Cardiff I made a reservation to the IBIS Cardiff Central for two nights. Now less than 24 hours ago I got an email advising me the booking had been cancelled! last evening I spent charging around (electronically) trying to secure an alternative, well I succeeded at a cost of a further £82! My limited knowledge suggests that was not legal to break a contract (certainly not ethical). I will be on the phone to Cardiff Trading Standards on Monday!

I am really sorry to hear that your experience was not up to expectations. I would like to discuss this with you in person. Please could you contact me on 02920 649250. Kind regards Marc Lock

Cancellation with no explanation

Classificação TripAdvisor 1.0/5

Foodie20213 Couples - Avaliação certificada TripAdvisor

Hotel cancelled my stay with absolutely no contact. I had to chase them for an explanation - terrible customer service. Not even made the effort to offer alternative accommodation in yhe city as they do own multiple hotels. I'm not severely out of pocket as I'd booked very early to obtain a cheaper rate. Won't be using this company again.

I am really sorry to hear that your experience was not up to expectations. I would like to discuss this with you in person. Please could you contact me on 02920 649250. Kind regards Marc Lock

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 653 comentários 8.7/10 Localização
  • 786 comentários 5.5/10 Quarto
  • 587 comentários 8.4/10 Serviço
  • 12 comentários 8.8/10 Wifi
  • 415 comentários 4.9/10 Limpeza
  • 203 comentários 6.5/10 Café da manhã
  • 109 comentários 2.6/10 Comodidades
  • 89 comentários 3.9/10 Comida

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