Congress Hotel Mercure Nuernberg an der Messe 4성

고객 평점 (ALL 평가) 4.3/5 772 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Congress Hotel Mercure Nuernberg an der Messe - Image 1
Congress Hotel Mercure Nuernberg an der Messe - Image 2
Congress Hotel Mercure Nuernberg an der Messe - Image 3
Congress Hotel Mercure Nuernberg an der Messe - Image 4
Münchener Str. 283, 90471 NUREMBERG, 독일

호텔설명

호텔 추가 정보

  • Surrounded by greenery and located right next to the park - includes a jogging track

  • The Nuremberg exhibition center and the stadium/arena are within walking distance

  • Stylish restaurant and bar with a large terrace area

  • Reach the heart of the city in just 15 minutes with the U-Bahn

숙박

호텔 위치

Congress Hotel Mercure Nuernberg an der Messe

Münchener Str. 283
90471 NUREMBERG
독일

GPS:49.424007, 11.106656

전화
팩스 +49 911 9465777

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • Wi-Fi
  • 에어컨
  • 바
  • 회의실
  • 100% 금연 호텔

TANGRAM

International cuisine in the elegantly modern Tangram restaurant. Enjoy the views from the terrace surrounded by greenery. Please note that opening hours may vary due to the current situation.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  772 리뷰

TripAdvisor 평가  3.9/5  424 리뷰

Poor checkin experience, unclean room. Nice location, friendly bar / restuarant staff. Bring your own coffee.

트립어드바이저 평점 2.0/5

Chris W TripAdvisor 인증 리뷰

The restaurant and bar staff were awesome, very accommodating. We arrived at 1:20pm, and their lunch buffet was finishing in 10 mins. They provided us with access, and charged us 11.50EUR each for lunch, the manager gave us complementary water. The check-in experience wasn't great, staff insisted we join the membership program (am already a member) so we can get a one time joining benefit of early check in. We had returned to the front desk after lunch and it was now 2:35pm. The lady at the desk told us that she knew what rooms we have (they were ready), but couldn't let us check in until 3pm. And wanted us to wait in the lobby for 25 mins. It transpires that our rooms were available, but they were going to make us wait 25 mins in the lobby. We'd both arrived in Germany on international flights that morning, and were exhausted. We had to ask for a manager to be able to check in 25 mins early. We were told that it wouldn't be fair on other guests - I'm unsure as to the logic of this statement. This is in contrast to other hotels were the staff have been accommodating and if the room was available allow me to check in. It is really helpful for international travelers. The room I got wasn't great. There were stains and marks on the velvet effect head board above my bed. The toilet seat in the bathroom was a white plastic seat with what looked like a pee stain at the back of it - it was yellowed. Overall the room and the bathroom looked dated and old and in need of an update, and a good clean. As shown in some of the photos on this site already in some of the bathrooms, and specifically in the room I was assigned, the shower head pointed directly at the shower screen. This means you've very little space to place yourself under the shower when washing, additionally, and most dangerously, the water blasts at the shower screen and escapes the seal at the bottom. The water pours onto the floor. I used two towels to attempt to dry the floor - I didn't want to slip on a wet floor as I exited the bath. I'd consider this a safety issue. They provided coffee facilities, a nespresso machine with small pods. But just 3 coffee pods, with a note explaining that if we wanted more we could pay for more, and order via a QR code. This seemed rather cheap. In other hotels you can contact the front desk for extra coffee, if you need some. My advice, bring your own coffee if you are staying longer than a day or two. I stayed for two nights. The hotel room was not serviced. The desk staff did not inform me that there would be no room service. I noticed when I arrived back at my room around midnight, I was too tired to contact the staff, and honestly, after the unwelcome check in experience, didn't feel like going to talk to them about the room. The checkout experience was great, staff were friendly, and ordered a taxi for us. I just wish they had been that friendly when we checked in, and the rooms had been nicer. The location of the hotel was great, right beside a park, and I really did enjoy being able to get out into the park for an early morning run. I just wish the rooms and check in experience had been nicer.

Comfortable stay with good breakfast, but service at the bar fell short

트립어드바이저 평점 4.0/5

suzannemsnyder Couples - TripAdvisor 인증 리뷰

Overall, we had a pleasant stay at Hotel Mercure in Nuremberg. The room was comfortable and clean, and the breakfast selection was very good—plenty of fresh options to start the day. Unfortunately, the experience at the bar was disappointing. The bartender was not friendly, which really stood out compared to the otherwise warm and professional service from the rest of the staff. With some improvement in hospitality at the bar, this could have been an excellent stay.

Awful standard and service

트립어드바이저 평점 1.0/5

-KeepLooking-28 비즈니스 - TripAdvisor 인증 리뷰

This is an old business hotel with heavy signs of usage. Ripped furniture etc. worst of all there is no customer service. Not only do they not clean your room (???) using the excuse of being green (you have to specifically ask for it the day before) but they also take forever with any request as simple as fresh towels (since they did not clean the room). Disgrace and disaster. Aboid.

A life saving staff

트립어드바이저 평점 5.0/5

Jessica W TripAdvisor 인증 리뷰

Our family was recommended this hotel by another fully booked hotel. We ended up at Messe after falling ill on a day trip to Nuremberg. The staff was beyond helpful and accommodating. We had none of our personal items, and we were offered phone chargers, tooth paste, etc. They were available at all hours for us, very kind, very helpful. The room itself was comfortable, and access to the hotel was easy. Very blessed by this location.

Good stay

트립어드바이저 평점 4.0/5

U2985WMstefanon 비즈니스 - TripAdvisor 인증 리뷰

Good hotel, nice room and bathroom, cleaned, just outside the city; located a 10' walk from the underground that leads you easily to the city center. Lack of lights outside the entrance stairs. Private parking slot

Dear U2985WMstefanon, thank you for the good review. We are happy that you enjoyed your stay and hope to welcome you again soon. Sincerely, Anja Bach Assistant General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 374 리뷰 8.7/10 위치
  • 533 리뷰 6.2/10 객실
  • 442 리뷰 8.5/10 서비스
  • 13 리뷰 6/10 인터넷 가격
  • 319 리뷰 8.7/10 조식
  • 263 리뷰 6.2/10 안락함
  • 246 리뷰 5.6/10 청결도
  • 150 리뷰 5.1/10 레스토랑

Powered by Trustyou

주변에 있는 다른 시설

뉘른베르크 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.