ibis Nuernberg Altstadt

고객 평점 (ALL 평가) 4.2/5 786 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
ibis Nuernberg Altstadt - Image 1
ibis Nuernberg Altstadt - Image 2
ibis Nuernberg Altstadt - Image 3
ibis Nuernberg Altstadt - Image 4
Koenigstrasse 74, 90402 NUREMBERG, Germany

호텔설명

호텔 추가 정보

  • The hotel is located right next to the main train station

  • Free WIFI throughout the hotel

  • Air-conditioned rooms

  • Family rooms

  • Greenkey Certification

숙박

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호텔 위치

ibis Nuernberg Altstadt

Koenigstrasse 74
90402 NUREMBERG
Germany

GPS:49.448088, 11.080667

전화
팩스 +49 911 209684

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물 동반
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 100% 금연 호텔
호텔 인근
  • 주차장

BAR

Our hotel bar welcomes you around the clock. Drinks and snacks are served 24 hours a day and you can also watch live sports on Sky. WIFI is available free of charge. We look forward to your visit!

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  786 리뷰

TripAdvisor 평가  4.0/5  1,111 리뷰

좋은위치 그리고 새롭게 리모델링

고객 평점 5.0/5

D. 비즈니스 - 전체(All) 통지 확인

예전 시설은 낡았는데 이번에 새롭게 리모델링후 너무 좋아요.

Dear DONG-GYUN D., We very much appreciate your comments regarding your stay at the ibis Nuernberg Altstadt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nadine Emmert- Assistant General Manager

Poor management!! Beware!!!

트립어드바이저 평점 1.0/5

Camper27028686804 TripAdvisor 인증 리뷰

I second the comments regarding poor management. When booking two rooms the computer glitched and reset the date to the day I was making the reservation. I noticed it when I went to print my confirmation. Tried calling the hotel, either the phone would not ring or it would ring for a long time with no answer. I write an -mail and they said sorry we are not changing the date and will keep your money. No acknowledgment of the system issues. So, they got the same money they would have had if they just moved the rooms two days. So, bottom line, if you ever have any issues at all, you will not receive any customer service and be totally screwed. So they got the same money they would have it they adjusted the date, but showed their true non-customer service. Book at your own risk!

Dear Camper, Thank you for taking the time to tell us about your experience at the ibis Nürnberg Altstadt . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately, I cannot find out from your review which booking you are talking about. I would be very happy if you contact us by phone or email so that I can investigate the case. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nadine Emmert- Assistant General manager

위치 좋음

고객 평점 5.0/5

Hyun 가족 - 전체(All) 통지 확인

Pro: 교통 편리. 깨끗. Con: 전기주전자, 냉장고 없음. 전체적으로는 만족.

S. HYUN KYUNG님께, ibis Nuernberg Altstadt 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Sabine Schlotterbeck-Reservationmanager

I would return for sure

트립어드바이저 평점 5.0/5

johanaf385 TripAdvisor 인증 리뷰

I loved the hotel, the stay was short (one night) but super restful, the breakfast was great and it is very close to the central train station, and near the hotel there are several places to eat, drugstores and places of interest. super recommended I would return for sure

Dear Johana, We very much appreciate your comments regarding your stay at the Ibis Hotel Nürnberg Altstadt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine Schlotterbeck-Reservationmanager

The only good point is the location

트립어드바이저 평점 1.0/5

rkrossi Couples - TripAdvisor 인증 리뷰

The room is incredibly noisy, lacking sound isolation from the street. The bed is uncomfortable, and the pillows are even worse. Additionally, there's a lingering smell of cigarette smoke in the hotel, noticeable on the stairs and in some rooms despite it being prohibited.

Dear Guest, Thank you for taking the time to tell us about your experience at the Ibis Hotel Nürnberg Altstadt. I am sorry that your experience did not meet your expectations. As we are a city hotel directly in the beautiful Nuremberg Altstadt it is hard even for our isolated windows to keep every noise of the day and nightlife the city away from the rooms. Our guests can always wish by booking if they might want a room in the upper floors or to the backside of the hotel. Our Sweet Beds are very often the highlight of our guests but we can understand that not everyone has the same taste in such things. Our hotel is a complete non-smoking house and gets checked up by quality and hygiene checks every few months and be assured that everything is fine with it and that there are no smoking areas or rooms in our house. Maybe the smell of cigarette came from outside the hotel. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards Sabine Schlotterbeck-Reservationmanager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 907 리뷰 9.5/10 위치
  • 821 리뷰 6.5/10 객실
  • 589 리뷰 8.7/10 서비스
  • 23 리뷰 7.8/10 인터넷 가격
  • 485 리뷰 5.5/10 안락함
  • 394 리뷰 8.8/10 조식
  • 310 리뷰 7.2/10 청결도
  • 114 리뷰 3.2/10 분위기

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