メルキュール ローマ セントロ コロッセオ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,508 件のレビュー

メルキュール ローマ セントロ コロッセオ - Image 1
メルキュール ローマ セントロ コロッセオ - Image 2
メルキュール ローマ セントロ コロッセオ - Image 3
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説明

ホテルのその他の情報

  • 19室あるスーペリアルームからは、コロッセオを望むことができます

  • 屋外プールとルーフバーを完備したパノラマビューのテラス(5月から9月の間オープン)

  • 無料のWi-Fi

  • 全客室にコーヒーと紅茶マシンを完備しております

当ホテルの客室

ホテル所在地

メルキュール ローマ セントロ コロッセオ

Via Labicana 144
00184 ローマ
イタリア

GPS:41.890007, 12.49812

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,508 件のレビュー

トリップアドバイザーの評価  4.0/5  2,961 件のレビュー

2024エクセレンス認証

Great location

トリップアドバイザーの評価 3.0/5

Jordan H トリップアドバイザー認証口コミ

Great location, with easy access to the Colessum and onwards to the other sites. The Room was looking a bit tired but overall great for just a resting up before being out seeing the Attractions. Breakfast had a basic choice for cooked option with just scrambled egg, bacon and a choice of Sausage available. Great selection of pastries but a lack of fresh fruit to choose from. Staff were friendly and really accommodating to our late check out request.

Dear Traveler, Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our prime location and the friendliness of our staff. However, we regret that the condition of your room did not fully meet your expectations, and we acknowledge your remarks regarding our breakfast selection. Your comments about the variety offered will be taken into consideration as we continually strive to enhance our guest experience. We hope to welcome you back in the future for an improved stay. Best regards, Giuseppe Fioretti Room Division Manager

Not Worth the Value for the Cost

トリップアドバイザーの評価 2.0/5

amine_63 トリップアドバイザー認証口コミ

We stayed at this hotel as a family and appreciated its central location. We thank the hotel for the complimentary extra bed, which was not included in our initial booking. However, we are very disappointed with the overall quality for the price paid: insufficient cleanliness (minimal housekeeping), poor soundproofing (you can hear through the walls), and very limited amenities (only soap provided). For a 4-star hotel, this does not meet expectations at all.

Dear Traveler, Thank you for sharing your experience. We are glad to hear that you appreciated our central location and the complimentary extra bed provided for your stay. However, we regret that other aspects did not meet your expectations. We sincerely apologize for any shortcomings in cleanliness and housekeeping service, as well as the soundproofing issues you encountered. Your feedback will be shared with our housekeeping and maintenance teams to address these concerns immediately. Regarding amenities, we are committed to enhancing the guest experience by reviewing our current offerings and ensuring they align with 4-star standards. We appreciate your candid remarks and will use them to make meaningful improvements. Your satisfaction is important to us, and we hope to have the opportunity to provide a more positive experience in the future. Kind Regards Giuseppe Fioretti Room Division Manager

Surpassed expectations-a memorable stay

トリップアドバイザーの評価 5.0/5

hoxha トリップアドバイザー認証口コミ

The hotel's location is excellent. It is situated within walking distance of iconic landmarks such as the Colosseum, Roman Forum, and Palatine Hill. The surrounding neighbourhood offered a strong mix of stylish cafes and restaurants and excellent access to public transport (a tram stop is located virtually outside the hotel and the Colosseo metro station is a 6/7 minutes walk away while the Manzoni metro stop is about 5 mins away by tram) The room we stayed in was spacious, airy and well--presented with a large, modern bedroom. The room was impeccably clean on arrival and the standard of daily cleaning was excellent. The service at the Mercure was exceptional. The breakfast was excellent and offered a rich variety of options. The reception and breakfast area staff were consistently friendly, helpful, and always worked to ensure our stay was memorable. A special word of thanks to Monia on reception for her help. Should we return to Rome, we would definitely choose to stay in this hotel again.

Awesome

トリップアドバイザーの評価 5.0/5

faith a トリップアドバイザー認証口コミ

Amazing wonderful and the staff are wonderful the room was fantastic breakfast was amazing the staff so wonderful and helpful 🍷 They commit service to you of any and all things highly recommend them Thank you for the wonderful time Mucho Gracia

Dear Guest, Thank you for taking the time to tell us about your experience in our hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We look forward to welcoming you again for your future stay in Rome. Kind Regards Giuseppe Fioretti Room Division Manager

Great location!

トリップアドバイザーの評価 5.0/5

DAJ162 トリップアドバイザー認証口コミ

This hotel is in a great location for sight see-ers! 5 minutes from the Coliseum (you can see the Coliseum from some of the rooms). They aren't the largest of rooms but really, when you're in Rome, you need to get out ;-) The roof top pool is a great refresher, and the bar up there is a great way to wind down at the end of a long day. The hotel is modern, clean and efficient - but for me its location is its best asset.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,132 件のレビュー 9.5/10 ロケーション
  • 1,257 件のレビュー 6.2/10 客室
  • 1,214 件のレビュー 9.3/10 サービス
  • 9 件のレビュー 5.2/10 インターネット
  • 608 件のレビュー 3.5/10 快適さ
  • 511 件のレビュー 7.7/10 朝食
  • 395 件のレビュー 6/10 清潔さ
  • 347 件のレビュー 7.1/10 プール

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