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メルキュール ローマ セントロ コロッセオ 4 つ星

お客さまの声 4.4/5 4,835 件のレビュー

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メルキュール ローマ セントロ コロッセオ
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ホテルのその他の情報

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  • 23室のスーペリアルーム: コロッセオの眺め

  • 23のスーペリアルームからは、コロッセオを眺めることができます

  • 屋外プールとルーフバーを完備したパノラマビューのテラス(5月28日から9月の間オープン)

  • Wi-Fi無料、全室にティー / コーヒーメーカー

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

ホテル館内および周辺のサービス

チェックインは14h00からです

チェックアウトは12h00です

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サービス情報とお役立ち情報
  • オンラインチェックイン
  • Wi-Fi/インターネットアクセス
  • 屋内専用駐車場 有料サービス
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  • ペット同伴可 有料サービス
  • ベビーシッター(ご要望に応じて) (周辺) 有料サービス
  • エアコン
  • ホテルスタッフが応対可能な言語
  • フロントデスクは24時間対応しています
  • アーリーチェックイン(10時から) 有料サービス
  • ドライクリーニング/アイロン 有料サービス
レジャーとアクティビティ
  • 屋外プール(温水設備なし)
  • ベビーシッター(ご要望に応じて) (周辺) 有料サービス
ケータリング
  • 朝食 有料サービス
  • バー2軒
  • ルームサービス
ビジネスサービス
  • 会議室1室
  • コピー/印刷サービス利用可能

ホテル所在地

メルキュール ローマ セントロ コロッセオ

Via Labicana 144
00184 ローマ
イタリア

電話番号: +3906770021

ファックス: (+39)06/77250198

チェックインは14h00からです

チェックアウトは12h00です

  • BUS 85 :  85 VIA LABICANA

  • BUS 87 :  87 VIA LABICANA

  • LINE A :  A-MANZONI MANZONI

  • LINE B :  B-COLOSSEO COLOSSEO

  • 飛行機で

    LEONARDO DA VINCI/FUMICINO 29km / 18.02 マイル

  • 車で

    A1-Roma Est 20km / 12.43 マイル

  • 電車で

    Roma termini 3km / 1.88 マイル

  • 電車で

    STAZIONE TIBURTINA 11km / 6.84 マイル

GPS:41.890007, 12.49812

当ホテルの客室

お客様のご要望にはすべて対応いたします。シングルルーム、ダブルベッドルーム、トリプルルームのいずれか、またはスタンダード客室とスーペリア客室のどちらかをお選びください。スーペリア客室では、コロッセウムのすばらしい眺めを堪能できます。

レストランとバー

IL GLADIATORE

モダンなラウンジエリアで、ドリンクでくつろぎ、メニューより当店自慢の逸品をお楽しみください。フレンドリーなスタッフが、おいしいお料理やフィンガーフードをはじめ、その他様々なものをご提供いたします。

非契約写真

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  • 水曜日 -
  • 木曜日 -
  • 金曜日 -
  • 土曜日 -
  • 日曜日 -

POOL BAR "LA GRANDE BELLEZZA"

夏季は、テラス席でコロッセオやローマの街の素晴らしい景色を眺めながらカクテルをお楽しみいただけます。

非契約写真

  • 月曜日
  • 火曜日
  • 水曜日
  • 木曜日
  • 金曜日
  • 土曜日
  • 日曜日

ミーティングとイベント

会議室

  • 会議室の数:1

  • 最大サイズ:47 m²

  • 最大ご利用人数:30 人

詳細

お客さまの口コミ
メルキュール ローマ セントロ コロッセオ

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.4/5

4,835 件のレビュー

tripadvisor

トリップアドバイザーの評価 4.0/5

2,691 件のレビュー

2021 トリップアドバイザーのエクセレンス認証
2021エクセレンス認証

Service needs improvement

トリップアドバイザーの評価 2.0/5

sundae1970 03/03/2020 トリップアドバイザー認証口コミ

Check-in Early arrival so the room wasn't available. I left my luggage to explore the city and when I returned, the suitcase was already up in my room. Stay Basic single room, which met my needs. Breakfast had a good spread. Check-out Easy process. Staff assisted me by calling a taxi. Service I had Euros 100 that I needed changed to smaller denomination. I had asked the receptionist and the Coffee House waiter who happened to be there had the audacity and rudeness to say, 'We are not a bank.' I made it clear to him that I know that it is not a bank and he tried to cover up by saying it was a joke. I never understand why people who don't like providing service work in the service industry. Aside from that appalling attitude, the staff were generally professional. Maybe not personable nor engaging but alright.

Dear Traveler, Thank you for taking the time to tell us about your stay in our hotel I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies about the attitude of some elements of our staff during your stay. I can assure you that does not represents our usual standards. I will certainly be sharing with them your comment and make sure such circumstances not to occur in the future. We always strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope to have a chance to welcome you again in Rome. Sincerely, Giuseppe Fioretti Room Division Manager

Rome City Break

トリップアドバイザーの評価 5.0/5

LuckyDeedee 09/02/2020 トリップアドバイザー認証口コミ

Hotel is in an ideal location with a bus stop and tram stop just outside the hotel. It's only a 5 minute walk to the Colosseum and you can actually get a view of the Colosseum from your room if you have paid for a Colosseum view. The hotel is very clean and modern and the rooms are just the right size and the staff were helpful. Room was always cleaned every day and we were very impressed with our stay and would happily stay here again if we ever returned to Rome.

Best hotel to stay in Rome !

トリップアドバイザーの評価 5.0/5

Shouvik B 05/02/2020 トリップアドバイザー認証口コミ

The hotel is ideally located within a stone's throw of the Colosseum and within 20 - 30 minute walking distance of most of the important and scenic tourist spots in Rome. It is within a 5 minute walking distance to the Hop On Hop Off (tickets available at the hotel reception) bus stop (Colosseum). It also has many dining options close to the hotel. The staff at the hotel is extremely courteous and willing to help in planning your visit to the tourist spots. The rooms are very spacious, clean and with all required amenities. It is also only a 30 minute drive from the airport.

A short stay

トリップアドバイザーの評価 4.0/5

mrsandressagleeson Couples - 25/12/2019 トリップアドバイザー認証口コミ

Great location. Friendly staff. Great breakfast selection. We were upgraded to a room with views to the Colosseum however due to the dirty windows we could not appreciate the view. Also the bar was pretty poor. No ambience at all. You should think about taking advantage of the outstanding view at the top level during winter too.

When in Rome

トリップアドバイザーの評価 4.0/5

seanalderton Family - 26/10/2019 トリップアドバイザー認証口コミ

We booked two rooms, one a 2 + 1 and another upgrade with a view of the Colosseo. The Colosseo view is a small portal the size of a large dinner plate, The hotel front end staff were great, we had a very early morning check out which they managed 100%. Breakfast daily was great as were the daily morning staff. Great location and to go into Rome the 85 or 51 bus on the hotel side of the road is the easiest to navigate. Dinner was great (the tomhawke pork and pasta and the best was the ceasar salad) with thanks to Davidee and Allfonsea (we know that Allfonsea is moving to Australia for a working holiday ) and we hope to keep in touch with both. PS The pool should be opened for a longer period as the heat justified it in October 19.

素晴らしい場所で車で前まで入れることから満足している。

お客さまの声 4.0/5

Yasu ビジネス - 09/10/2019 確認済みレビュー すべて

一切問題は無かった。しかし価格は高かった。

The best location for and Roman ruins

トリップアドバイザーの評価 4.0/5

MM1959 Couples - 15/09/2019 トリップアドバイザー認証口コミ

The hotel has best location for the collesseum and Roman ruins it has a roof top bar and restaurant where you watch the sun set over this stunning piece of history. Room was comfortable and breakfast was good, my wife is a coeliac and the staff assisted her with many gluten free options but don’t expect much from the restaurants outside

心地よく滞在できた。場所が素晴らしい。

お客さまの声 4.0/5

Yasuo T. ビジネス - 05/09/2019 確認済みレビュー すべて

スタッフの対応も良く、満足。

Excellent Location

トリップアドバイザーの評価 4.0/5

414jaynies Friends getaway - 11/08/2019 トリップアドバイザー認証口コミ

Lovely hotel with nice, but small room. Everything we needed for a base in Rome and fabulous views of the Colesseum from the pool and rooftop bar. Pool was absolutely freezing and it was difficult to get a sunbed and the pool closed every evening at 7pm. It was however pleasant to sit in the bar with a book and a drink! Helpul and friendly staff.

Great hotel, convenient location

トリップアドバイザーの評価 5.0/5

Jerry G Friends getaway - 22/07/2019 トリップアドバイザー認証口コミ

This was our second stay at Mercure Colosseum. We had a spacious room on an upper floor. The staff is friendly and helpful. We enjoy the pool after a day of sightseeing. Its close to bus and subway transportation.. We recommend this hotel to friends who are going to Rome.

Superb roof-top pool with amazing view of Colosseum

トリップアドバイザーの評価 5.0/5

Nisselua2015 Family - 10/07/2019 トリップアドバイザー認証口コミ

Very nice and spacious room. Just perfect for two adults and one child. Separate wc and shower. Very nice bar/restaurant at the roof with great view of the Colosseum area. But for us, the pool was a great place to cool down after doing the Rome sights. The pool is 1 meter deep and has sun beds with pool towels.

Lovely hotel in Rome

トリップアドバイザーの評価 5.0/5

KarenBuzz17 Family - 03/07/2019 トリップアドバイザー認証口コミ

We had a wonderful stay at the Mercure Rome Colosseum and found the staff to be very friendly and helpful. The roof top pool whilst not huge has an amazing view of the Colosseum and the pool bar area is stylish and comfortable, providing lovely drinks and nice food. The rooms were well air conditioned and had everything you needed. I would highly recommend this hotel - the location is fabulous ideally located for central Rome.

Excellent Hotel, Loved the stay

トリップアドバイザーの評価 5.0/5

chamin36 Couples - 30/06/2019 トリップアドバイザー認証口コミ

Staffs are very helpful and very friendly and we are very delighted with their customer service. Bed room we got is very big and had everything what we needed for our stay. And rooms/bathrooms look very new and very clean. Only 3 minutes walking to Colosseum and hotel located in a great and convenient location. And rooftop view and rooftop bar was excellent too. I don't have anything to complaint about this hotel. We are so happy with our stay definitely we will stay in this hotel again.

Perfect

トリップアドバイザーの評価 5.0/5

rheaf1903 Friends getaway - 05/06/2019 トリップアドバイザー認証口コミ

Amazing hotel in a perfect location. Very clean and rooms were cleaned daily. We were upgraded to an amazing room with all seperate rooms and a huge balcony. Will certainly be back if I ever re-visit Rome.

Great location

トリップアドバイザーの評価 5.0/5

pixiefairyqueen Couples - 04/06/2019 トリップアドバイザー認証口コミ

Had a great stay. So many things that we wanted to see and do we’re in walking distance. All of the staff were so friendly at the hotel. Got a few additional perks as we arrived on my birthday. Lovely rooftop pool... a bit nippy but couldn’t fault the view

Location amazing

トリップアドバイザーの評価 4.0/5

I7286TTandreah Friends getaway - 03/05/2019 トリップアドバイザー認証口コミ

True to other reviews, our room was small but clean. Staff was friendly and helpful. You walk out your door and a block or two away is the amazing Colosseum. Affordable hotel. Little kettle in room for tea or instant coffee is a nice touch.

Wonderful stay

トリップアドバイザーの評価 5.0/5

FurnaceOldBoy Couples - 15/02/2019 トリップアドバイザー認証口コミ

We stayed early February for 6 nights in a privilege room. From check-in to checkout, the staff made us completely welcome, were courteous, helpful and professional. The location of the hotel is excellent, the view of the colosseum from the roof is superb. As a base to explore the city, tram, bus and metro stops are close by but many of the tourist sites are within walking distance. The room was comfortable, with little noise from the street below. The bed was large, comfortable and extra pillows were at hand. Housekeeping was again spot on, the free mini bar (water, juice and soft drinks) and bathroom amenities always renewed. We requested more hangers and these were promptly supplied. If there was any complaint, the tv only has a small number of channels in English and these are all news based. But then again we didn’t travel to Rome to watch tv! The Wi-fi was sufficient to stream content albeit with a little buffering. Breakfast in the restaurant is a little expensive but there is a good choice. As Accor Le Club members we were given a discount voucher for lunch and dinner. The menu is concise but the food and portions very good.

Great location, overall ok

トリップアドバイザーの評価 4.0/5

Peter Z Family - 11/02/2019 トリップアドバイザー認証口コミ

The location is great as it is close to the colosseum and a lot of other main attractions; also mini market is not far away. Rooms are ok, breakfest also ok considering the reasonable price. Rooms with connecting door would be great.

Simple, good service, great location

トリップアドバイザーの評価 5.0/5

B3Laberinto Solo travel - 24/01/2019 トリップアドバイザー認証口コミ

This hotel is just near colosseo. Location is great! Within walking distance to various sights but still found in an area that is not that busy and crowded. Service is great - reception, housekeeping, restaurant. Hope i'll get the chance to be back.

印象が大変悪くなりました

お客さまの声 0.5/5

匿名 カップル - 07/01/2019 確認済みレビュー すべて

約1年前に予約していたにも関わらず、チェックイン時にスモーキングルームは満室との案内でした。チェックアウト時にポイント利用を事前にemailでも伝えていたし、チェックイン時にも同じ内容のことを伝えていたにも関わらず、システムの不具合か何かでポイント利用が出来ず、2018年12月29日チェックイン、2019年1月1日チェックアウトの利用実績を2018年の実績にカウントしてほしいと依頼をしたにも関わらず、それも対応してくれない、最低な印象になりました。

Dear Traveler, Thank you so much for taking the time to fill our survey and give us your feed back regarding your latest stay at the Mercure Rome Colosseum Centre. We are sorry to read that your experience with us happened to be such a let down. We apologize for not managing to fulfill your request for a smoking room. I will share your comment with my staff and make sure to better focus. I can confirm that the day of your check out we had some maintenance on our LeClub site and could not use your points, however I am glad that you still managed to use your point the following stay with us. On 31st we had a New years Eve Dinner in our restaurant that went fully booked weeks in advance. However, we did arrange a limited menu in our bar in order to meet any other request for a meal that night. I hope that you will give us the opportunity to regain your confidence upon your next stay in Rome. Kind Regards Giuseppe Fioretti Room Division Manager Mercure Rome Colosseum Centre

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