メルキュール ローマ セントロ コロッセオ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,516 件のレビュー

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Via Labicana 144, CIN IT 058091A1LS9MVB8A, 00184 ローマ, イタリア

説明

ホテルのその他の情報

  • 19室あるスーペリアルームからは、コロッセオを望むことができます

  • 屋外プールとルーフバーを完備したパノラマビューのテラス（5月から9月の間オープン）

  • 無料のWi-Fi

  • 全客室にコーヒーと紅茶マシンを完備しております

当ホテルの客室

ホテル所在地

メルキュール ローマ セントロ コロッセオ

Via Labicana 144, CIN IT 058091A1LS9MVB8A
00184 ローマ
イタリア

GPS:41.890007, 12.49812

電話番号
ファックス +39 06 7725 0198

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,516 件のレビュー

トリップアドバイザーの評価  4.0/5  2,955 件のレビュー

2024エクセレンス認証

First and last time staying with Mercure! Never ever again

トリップアドバイザーの評価 2.0/5

gritpauling Couples - トリップアドバイザー認証口コミ

One good thing - we could check in already at 12:00h No welcoming check in - or asking for my loyalty number - no explanation at all - about the hotel or surrounding Biggest minus: pool was closed - only reason why I booked the hotel - and it’s definitely not like the website pictures Room seems old - loose and damaged sink - mold in the shower - the hairdryer is a joke and so 1980 - chalky shower - rotten bathroom door The window - let’s not talk about that. I think I understand why they don’t asked at check out if we had a nice stay

Dear Guest, Thank you for sharing your feedback, and I’m truly sorry to hear that your recent stay with us did not meet your expectations. While I'm glad that we could accommodate your early check-in, it’s disappointing to learn that your check-in experience and room condition did not reflect the high standards we strive for. I apologize if there was any misunderstanding regarding our pool facilities, Our Pool is open from May to September and it is clearly advertise through all our reservation channels. Our maintenance team will thoroughly inspect the room details you've mentioned, including the bathroom fixtures and the window, to address the issues promptly. Your experience at check-out should have also been attentive and positive. Please know that we will be discussing this with our front desk team to ensure every guest feels valued from start to finish. We look forward to have the opportunity to welcome you again in the future. Best regards, Giuseppe Fioretti Room Division Manager

Roma

トリップアドバイザーの評価 5.0/5

pcaseley Couples - トリップアドバイザー認証口コミ

Great hotel with top notch staff. I injured my ankle while visiting Roma and the staff were so helpful and accommodating with my injury. The hotel is very close to Coliseum and lots of restaurants. The breakfast was awesome with lots of choices and the restaurant was nice too. The rooftop was wonderful with a pool and bar. The view of the coliseum was beautiful especially the sunset. Our room was a nice size with a comfortable bed. But the staff was what made our stay the best!! We will be returning and I would definitely stay here again!!

Another perfect stay at this Hotel

トリップアドバイザーの評価 5.0/5

Lauren V トリップアドバイザー認証口コミ

From the time we booked to when we had to leave, our stay was perfect. The pool area has a great view of the mighty Colosseum and a great place to enjoy the sunset. We enjoyed a delicious dinner on the rooftop terrace/bar. Breakfast had every option you could think of. Our room had a view of the Colosseum and a very comfortable bed. We will always stay at this Hotel when we come to Rome. Thank you Mercure Roma Centro Colosseo. Until next time, arrivederci.

Dear Guest, Thank you so much for your glowing review! We are absolutely thrilled to hear that your stay with us was once again perfect, from the moment of booking until your departure. We're delighted that you enjoyed our rooftop terrace and pool area with the stunning view of the Colosseum, as well as the sunset over the city. It's great to hear that both your dinner and breakfast experiences exceeded your expectations. We're particularly happy that you found your room comfortable, with that iconic Colosseum view, and we look forward to welcoming you back whenever you're in Rome. Until next time, arrivederci! Best regards, Giuseppe Fioretti Room Division Manager

Great hotel in perfect location

トリップアドバイザーの評価 5.0/5

11DRTrips トリップアドバイザー認証口コミ

Great hotel in perfect location with very attentive and knowledgeable staff. More than decent breakfast, nice rooms (decent size by European standards), great views from the roof top bar and pool. A lot of nice restaurants and trattorias around. Very safe area. I would wholeheartedly recommend it to anyone.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Roma Centro Colosseo. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We look forward to welcoming you again for your future stay in Rome. Kind Regards Giuseppe Fioretti Room Division Manager

Great location, great staff and rooms.

トリップアドバイザーの評価 5.0/5

X8083IMmarionf トリップアドバイザー認証口コミ

The staff were friendly and helpful. The room was clean and comfortable. Nice bathroom and bed was good. We enjoyed the breakfast very much. Hotel has a rooftop bar and restaurant that you can see the Collosseum from. Lovely pool on the rooftop.

Dear Guest, Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed your stay with us. It’s great to know that our friendly staff, clean and comfortable rooms, and breakfast were highlights of your visit. We're also thrilled that you had a chance to experience the rooftop bar, restaurant, and pool with its beautiful view of the Colosseum. We truly appreciate your kind words and look forward to welcoming you back on your next visit to Rome! Best regards, Giuseppe Fioretti Room Division Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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