Mercure Hotel Offenburg am Messeplatz 4 yıldız

Name: 4 star Mercure Hotel Offenburg am Messeplatz - ALL
Address: Schutterwälderstr. 1 a, OFFENBURG, 77656, DE
Telephone: +497815050
Rating: 3.8

Avis müşterileri puanı (ALL Puanlama) 3.8/5 197 görüş

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Mercure Hotel Offenburg am Messeplatz - Image 1

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Schutterwälderstr. 1 a, 77656 OFFENBURG, Germany

Mercure Hotel Offenburg am Messeplatz

Yerel ve otantik deneyimler arayan gezginlere uygun otel

The hotel is ideal for meetings in Offenburg and excursions to the Black Forest or Strasbourg. The 4-star Mercure Hotel Offenburg enjoys a central location by the exhibition center and town hall. All 132 rooms are air conditioned and have free WIFI, and our CCH-certified hotel features 7 meeting rooms with WIFI for up to 250 guests. The main train station is located 1.2 miles (2 km) away and Strasbourg airport is located 18.6 miles (30 km) away. By car, take the A5 or B3/33 highway to reach our hotel.

Offenburg gate to the black forest and center of Ortenau is not far away and invites you. Strasbourg, Basel and Karlsruhe are close. Offenburg fair is our next door neighbor and is reachable by foot. Fasnet, Bollenhut and Black Forest like the wine and Mercedes Benz to us. Days and feast for 300 people in the hotel and for 3,000 people in the adjacent Offenburg fair. An ideal meeting and conferences.

Feel at home in Offenburg: The visitors of the European City next to French Alsace love the open-minded nature of Offenburg, the cheerful cityscape, the mild climate and the good air of the Black Forest.

Welcome to the Mercure Hotel Offenburg!

Thomas Wernau Otel Müdürü

Otel ekstraları

All rooms are air-conditioned and have flat-screen, telephone and kettle.
By the fairgrounds a few minutes to the city centre, 2km to the A5
Located between Strasbourg, Freiburg, the Black Forest, Baden-Baden, Colmar and Europa Park
A swimming pool and sauna invite you to relax.
Free WIFI in the entire hotel and free internet terminals in the lobby

Konaklama olanaklarımız

Oda

Accessible standard double room with 1 double bed

Sözleşmeye bağlı olmayan fotoğraf

2 kişi maks.
12 m² / 129 sq ft

Şilte 1 x Çift kişilik yataklar
Engellilere uygun oda

Oda

Standard Room with double bed

3 kişi maks.
18 m² / 193 sq ft

Şilte 1 x Çift kişilik yataklar
Manzara: Şehir tarafı

Oda

Comfort Room with a double bed

3 kişi maks.
18 m² / 193 sq ft

Şilte 1 x King yataklar

Oda

Privilege Room with 1 double bed

3 kişi maks.
18 m² / 193 sq ft

Şilte 1 x Çift kişilik yataklar
Manzara: Şehir tarafı

Oda

Standard Room with two single beds

2 kişi maks.
18 m² / 193 sq ft

Şilte 2 x Tek kişilik yataklar
Manzara: Şehir tarafı

Oda

Comfort Room with twin beds

2 kişi maks.
18 m² / 193 sq ft

Şilte 2 x Tek kişilik yataklar

Otelin konumu

Mercure Hotel Offenburg am Messeplatz

Schutterwälderstr. 1 a
77656 OFFENBURG
Germany

GPS:48.464741, 7.933212

+49 781 5050

+49 781 505513

Railway station
Bus stop
Highway exit

MESSEPLATZ

Bus stop

Erişim: 100 m / 0.06 mi 1 min walk

A5 EXIT OFFENBURG

Highway exit

Erişim: 1.5 km / 0.94 mi 3 min drive

MAIN TRAIN STATION

Railway station

Erişim: 2 km / 1.24 mi 3 min drive

STADTHALLE AB 2008

Entertainment/theatre district

Erişim: 100 m / 0.06 mi 5 min walk

FORUM

Cinema district

Erişim: 1 km / 0.62 mi 10 min walk / 2 min drive

MUSEUM OF OFFENBURG

Museums

Erişim: 1.2 km / 0.75 mi 3 min drive

REITHALLE OFFENBURG

Entertainment/theatre district

Erişim: 2 km / 1.24 mi 10 min walk / 5 min drive

BADEN WEINSTRASSE

Tourist attraction

Erişim: 2 km / 1.24 mi 10 min walk / 5 min drive

JUDENBAD OFFENBURG

Historic monument

Erişim: 2 km / 1.24 mi 10 min walk / 5 min drive

WEIHNACHTSMARKT OG

Other attractions

Erişim: 2 km / 1.24 mi 10 min walk / 5 min drive

RITTERMUSEUM

Museums

Erişim: 2 km / 1.24 mi 10 min walk / 5 min drive

SCHWARZWALD

Tourist attraction

Erişim: 10 km / 6.21 mi 10 min drive

FASNACHT GENGENBACH

Museums

Erişim: 12 km / 7.46 mi 15 min drive

WORLD OF LIVING

Amusement park

Erişim: 20 km / 12.43 mi 20 min drive

EUROPAPARLAMENT STR

Tourist attraction

Erişim: 20 km / 12.43 mi 45 min drive

VOGESEN

Tourist attraction

Erişim: 20 km / 12.43 mi 20 min drive

ELSASS WEINSTRASSE

Tourist attraction

Erişim: 20 km / 12.43 mi 20 min drive

CATHEDRALE STRASB.

Historic monument

Erişim: 25 km / 15.54 mi 30 min drive

WEIHNACHTSMARKT SXB

Other attractions

Erişim: 25 km / 15.54 mi 30 min drive

STRASBOURG -F-

Tourist attraction

Erişim: 25 km / 15.54 mi 30 min drive

UCI KINO STRASBOURG

Cinema district

Erişim: 25 km / 15.54 mi 30 min drive

MUSEEN STRASBOURG

Museums

Erişim: 25 km / 15.54 mi 30 min drive

ZENITH STRASBOURG

Entertainment/theatre district

Erişim: 25 km / 15.54 mi 30 min drive

EUROPAPARK RUST

Amusement park

Erişim: 30 km / 18.75 mi 20 min drive

VOGTSBAUERNHOF

Museums

Erişim: 33 km / 20.51 mi 35 min drive

HOCHSEILGARTEN

Other attractions

Erişim: 36 km / 22.37 mi 35 min drive

DOROTHEENHUETTE

Museums

Erişim: 40 km / 24.86 mi 40 min drive

FASNACHT KENZINGEN

Museums

Erişim: 43 km / 26.72 mi 35 min drive

WASSERFALL TRIBERG

Tourist attraction

Erişim: 55 km / 34.18 mi 55 min drive

HANSGROHE AQUADEMIE

Art and Culture

Erişim: 55 km / 34.18 mi 53 min drive

KUCKUCKSUHREN

Museums

Erişim: 55 km / 34.18 mi 55 min drive

CASINO BADEN-BADEN

Entertainment/theatre district

Erişim: 56 km / 34.8 mi 45 min drive

KURHAUS BADEN-BADEN

Opera/symphony/concert hall

Erişim: 56 km / 34.8 mi 45 min drive

THEATER BADEN-BADEN

Entertainment/theatre district

Erişim: 56 km / 34.8 mi 45 min drive

BADEN-BADEN

Tourist attraction

Erişim: 56 km / 34.8 mi 45 min drive

FREIBURG

Tourist attraction

Erişim: 65 km / 40.39 mi 1 hrs drive

FREIBURGER MUENSTER

Historic monument

Erişim: 65 km / 40.39 mi 1 hrs drive

CINEMAXX FREIBURG

Cinema district

Erişim: 66 km / 41.01 mi 50 min drive

CASINO NIEDERBRONN

Entertainment/theatre district

Erişim: 83 km / 51.58 mi 1 hrs 15 min drive

SCHUTTERWALD

Lake

Erişim: 6 km / 3.73 mi 5 min drive

BLACK FOREST

Wood/forest

Erişim: 9.99 km / 6.21 mi 10 min drive

MUMMELSEE SCHWARZW.

Lake

Erişim: 42 km / 26.1 mi 40 min drive

TITISEE

Lake

Erişim: 102 km / 63.39 mi 1 hrs 20 min drive

EDEKA CENTER

Shopping centre/mall

Erişim: 700 m / 0.44 mi 2 min drive

CENTER OFFENBURG

Shopping district

Erişim: 1 km / 0.63 mi 2 min drive

Otel servisi

Otele giriş başlangıç saati: 15:00 - Otelden çıkış bitiş saati: 12:00

Otel içi

Yüzme havuzu
Araba parkı
Evcil hayvan kabul ediliyor
Restoran
Tekerlekli sandalye ile girişe uygun
Wi-Fi
Klima
Kahvaltı
Bar
Toplantı odaları
%100 Sigara İçilmeyen Otel

HOFKAMMER

Our restaurant Hofkammer serves regional specialties.

Toplantılar ve etkinlikler

Toplantı Odası sayısı: 10
En büyük odanın yüzeyi: 300 m² / 3229 sq ft
Maksimum koltuk kapasitesi: 300
Ziyafetler için maksimum kapasite: 150

Daha fazlasını öğrenin

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama 3.8/5 197 görüş

TripAdvisor Derecesi 3.5/5 1.117 görüş

Shocking experience

Laura H 31.10.2023 TripAdvisor onaylı yorum

during the FIFE worldshow 2023 had the displeasure of staying at Mercure Hotel Offenburg, and I must say, it was a dreadful experience from start to finish. The hotel's complete lack of awareness regarding the options booked through their website (cat in room, extra kids menu though website) left a sour taste in my mouth from the very beginning. Even though our booking confirmation clearly displayed that we had paid for these additional options, it led to a frustrating and unnecessary discussion upon our arrival, and the hotel claiming we still owed them 100 euro. One of the most concerning incidents during our stay however was when, between 3 and 4 pm, someone entered our room without so much as a knock or announcement. My partner and my child were both asleep at the time recovering from a long drive , which made this invasion of privacy deeply unsettling. It is unclear to the hotelstaff at this point if this was someone from housekeeping (the timing is weird) or if they made a mistake with keycards, and the hotel is unwilling to fully investigate. But that's not all; my experience with the hotel's dining services was equally disappointing. I have a severe allergy, and on a Saturday night, I inquired about the safety of a salad due to my allergies. The lady in the restaurant assured me that it was safe to eat, saying, "this dish does not contain nuts or seeds at all anyway." I trusted her recommendation and ordered the salad with confidence. However, the next day, I received an entirely different dish that contained pesto (which often contains nuts) and pumpkin seeds, not to mention shellfish, which is a significant allergen. This inconsistency in service and misinformation regarding allergens is not only unacceptable but also potentially dangerous to guests with allergies. To make matters worse, on the same night, we ordered three lasagna dishes from the hotel's restaurant. After waiting for an excruciating 50 minutes, we were served lasagnas that were still frozen in the middle. We sent them back, only to receive new lasagnas after an additional 40 minutes. Shockingly, the second batch was also frozen in the middle. The server's excuse that "he had told the chef to put them in the oven longer but that the chef hadn't listened" is simply inexcusable. This level of negligence is unacceptable for a hotel of this supposed caliber (awards on door etc) By that point, it was already 9:30 pm, and we had had enough. We canceled our order and had to resort to dining at a fast-food chain to satisfy our hunger. This was far from the dining experience we expected from a hotel of this standing. In conclusion, my stay at Mercure Hotel Offenburg was marred by a series of disappointments, including the hotel's lack of awareness regarding website bookings, the invasion of our privacy, misinformation about allergens, and a shocking failure in the restaurant's service. I would strongly advise anyone considering staying at this hotel to think twice and explore other options, as my experience here was nothing short of a nightmare.

Poor costumer service

Pinga123 12.08.2023 TripAdvisor onaylı yorum

It's the only hotel near the "Messe Offenburg" and as such, the only option for visitors of the Messe. Everything was fine: room clean and quiet, easy check-in. However, reception wasn't particulary friendly (more indifferent) and the experience got even worse when checking-out: I mentioned that I got charged twice, once when I had done the booking online and then again at check-in. I hadn't said anything during check-in as I wasn't 100% sure whether I had indeed already paid at the time of booking. However, did so afterwards and brought this up when checking-out. The staff member couldn't care less and asked me I should double-check at home on my credit card statement and in case I had already paid at the time of booking, I write them an email. Turned out that I was right and had to reach out to them once back at home to reverse the double payment (which they then did). It's a shame that the costumer is made to check vs. the hotel accommodating their guest to check in the first place. To be fair, I received an apologies with the email reply from the hotel. Nevertheless, definitely a big no-go how they handled the situation in the first place in terms of costumer service.

Quality went down

Iuliia P 09.06.2023 TripAdvisor onaylı yorum

Pleasant stay

JSJJBK Couples - 08.11.2022 TripAdvisor onaylı yorum

Dear JSJJBK, Thank you so much for your nice comments. Hope to see you soon again. Best regards, The Management

Really no improvement since last visit !

DidierD99 Couples - 24.08.2022 TripAdvisor onaylı yorum

We are used to stop here in Offenburg when traveling back from Northern Italy. See my other reviews since 2017. We have been a bit disappointed last year, so we gave another chance. No improvement at all. We still appreciate the location (close to the highway, but still quiet), the rooms (spacious) and the breakfast buffet (delicious). But again, the restaurant (which years ago was very recommendable) was unmanned for dinner. We found a good alternative in the city centre. The pool (still mentioned when making a reservation) was unavailable due to technical problems. Is there a manager to run this (otherwise good in the past) hotel ? They seem to complain on the difficulty to find adequate staff...

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253 görüş 3.8/10 Konfor
194 görüş 3.1/10 Otel Ambiyansı

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29 görüş 4.4/10 Oda
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10 görüş 4.1/10 Konfor
8 görüş 7.5/10 Havuz
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5 görüş 3.4/10 Konfor

12 görüş 4.1/10 Oda
10 görüş 7.9/10 Hizmet
9 görüş 3.7/10 Hijyen
8 görüş 3.6/10 Konfor
6 görüş 4.2/10 Fiyatının Karşılığı
5 görüş 2.7/10 Otel Ambiyansı

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Offenburg şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.

Mercure Hotel Offenburg am Messeplatz 4 yıldız

Otel ekstraları

Konaklama olanaklarımız

Accessible standard double room with 1 double bed

Standard Room with double bed

Comfort Room with a double bed

Privilege Room with 1 double bed

Standard Room with two single beds

Comfort Room with twin beds

Privilege Suite with double bed

Accessible standard double room with 1 double bed

Otelin konumu

Otel servisi

HOFKAMMER

SCHENKE

Kahvaltı

Yüzme havuzu

Spa

Toplantılar ve etkinlikler

Konuk değerlendirmelerimiz

Web kullanıcısı değerlendirmesi

Yakınlardaki diğer tesislerimiz

Mercure Hotel Offenburg am Messeplatz 4 yıldız

Açıklama

Otel ekstraları

Konaklama olanaklarımız

Accessible standard double room with 1 double bed

Standard Room with double bed

Privilege Suite with double bed

Accessible standard double room with 1 double bed

Otelin konumu

Erişim ve ulaşım

Otel servisi

HOFKAMMER

SCHENKE

Kahvaltı

Yüzme havuzu

Spa

Toplantılar ve etkinlikler

Konuk değerlendirmelerimiz

Web kullanıcısı değerlendirmesi

Yakınlardaki diğer tesislerimiz