巴黎索邦美居酒店 4 星

客户意见评级 4.1/5 3,393 评论

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巴黎索邦美居酒店
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酒店其他优惠

设有酒廊吧和夏季花园,提供免费无线网络。距酒店 3 分钟步行路程的苏福洛路 (Rue Soufflot) 设有公共停车场,Vélib 自行车站就在酒店附近。在前往卢浮宫的路上沿着塞纳河畔悠闲漫步,展开一段珍宝和书商的发现之旅。

酒店及周边服务

从 14h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 可携带宠物 付费服务
  • 按需婴儿看护 付费服务
  • 使用空调
  • 酒店使用的语言
  • 接待处全天候开放
  • 提前入住/延迟退房 付费服务
  • 洗衣房 付费服务
  • 礼宾服务
餐饮
  • 早餐 付费服务
  • 1 酒吧
  • 热菜
休闲和活动
  • 按需婴儿看护 付费服务
商务服务
  • 提供复印/打印服务 付费服务

酒店位置

巴黎索邦美居酒店

14 rue de la Sorbonne
75005 巴黎
法国

电话: +33156243434

传真: (+33)1/56241960

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • BOULOGNE GARE AUSTERLIZ :  10 Cluny La Sorbonn

  • PORTE DE CLIGNANCOURT :  4 St Michel

  • PORTE ORLEANS :  4 St Michel

  • RER :  B - C St Michel - N.D

  • 乘飞机

    PARIS ORLY 达到 20公里 / 12 英里

  • 乘飞机

    ROISSY CDG 达到 25公里 / 15 英里

  • 乘直升机

    HELIPORT DE PARIS 达到 5公里 / 3 英里

  • 乘火车

    GARE AUSTERLIZ 达到 2公里 / 1 英里

  • 乘火车

    GARE DU NORD 达到 3公里 / 1 英里

  • 乘火车

    GARE MONTPARNASSE 达到 2公里 / 1 英里

GPS :48.849171, 2.343006

我们的客房

我们全面翻修的酒店设有 47 间标准房和尊享房,这些客房明亮宜人,配有暖色调,营造出温馨舒适的氛围。部分客房可欣赏索邦美景。 尽情享受免费无线网络、空调以及高档寝具。

酒店餐厅和酒吧

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LE BLUE BAR

我们的 Blue 酒吧拥有令人舒缓的氛围和令人放松的装饰,以蓝色为主色调,全天营业至凌晨 1 点。您可以品尝我们的 Grands Vins Mercure 上等葡萄酒和不含酒精的自制鸡尾酒。

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  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

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巴黎索邦美居酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级 4.1/5

3,393 评论

TripAdvisor 评级 4.0/5

1,124 评论

Great, convenient hotel, BUT uncomfortable bed.

Tripadvisor 评级 2.0/5

SuperGreg 13/03/2020 经 TripAdvisor 认证的评论

This Left Bank hotel is super-convenient to all of Paris as well as the RER-B train line to the airport. The staff are friendly and helpful the hotel is clean. Rooms are nice and roomy for the price, considering that many Paris rooms are not large. My only complaint was the awful bed. It was very lumpy and they used a plastic sheet under the linens when meant that you would wake up wet from perspiration.

Dear SuperGreg, Thank you for your recent stay. We appreciate you taking the time to notify us of your recent experience with us. Although you found our location ideal, friendly and helpful staff, the hotel is clean, rooms are nice however, we regret to know that the bed did not meet your expectation This certainly is not indicative of what we hear from the great majority of our guests I will attempt to research which room you occupied so the mattress can be inspected and switched out if necessary. We welcome your feedback and hope that despite your recent experience you will provide us with the opportunity to welcome you back in the future. Take care & stay safe Best regards Maria PIRES General manager

Hotel with an excellent location for visiting Paris

Tripadvisor 评级 4.0/5

AldoV432 30/01/2020 经 TripAdvisor 认证的评论

This hotel has an excellent location, which makes it perfect for visiting central Paris. Staff were friendly and the room was clean. The room we had was very quiet, but rather dated. The lighting was a bit gloomy, but bathroom and shower were fine. Breakfast was average.

Dear Aldov432, Thank you for choosing to stay at our hotel and complete review following your recent stay here at the MERCURE PARIS LA SORBONNE Nothing gives us more pleasure than knowing that our guests have had a fantastic stay with us, we are truly delighted to know that our team has made a positive impression on you. your feedback has been shared with our team members and has been very appreciated I hope we will be able to welcome you back in the future for a better experience. Kind regards, Maria PIRES Manager

This was my worst stay at an Accor property.

Tripadvisor 评级 1.0/5

w0lv3rin3 Business - 29/01/2020 经 TripAdvisor 认证的评论

This was my worst stay at an Accor property. The room was small & at an end of a cramped corridor. The bathroom was really, really small. The overall room was untidy, stuffy and tucked away in a corner at the back of the building. The access to the room was a narrow, unclean corridor.

Not recommended

Tripadvisor 评级 1.0/5

Llewellyn E 24/01/2020 经 TripAdvisor 认证的评论

The hotel is in serious need of an overhaul. Beds are beyond tired, breakfast very poor and internet service unreliable. A good location but poor sound insulation. Other hotels can easily provide a better service/quality at a similar price. Not recommended.

Dear guest, I thank you for taking the time to share your experience at Mercure Paris La Sorbonne Saint Germain des Pres during your last stay. We thank you for all our guests’ feedback and I am disappointed to read that your stay did not live up to your expectations. Therefore, I would very much like the opportunity to discuss the points you have raised further, and I would kindly ask you to contact me on 0033156243462 or by email at h2897-gm@accor.com We wish you only the best of future traveling experiences. Warm regards Maria PIRES Manager

Bad breakfast

Tripadvisor 评级 2.0/5

manukareol Couples - 02/01/2020 经 TripAdvisor 认证的评论

The room facilities need an update, especially the bathroom and the beds. The breakfast lounge is too small and there is not availables tables for all. You have to wait for an available site. The staff does not facilitate things either.

Dear Guest, Please allow me to apologize for the various elements of your stay that lead to such disappointment. I can assure you that this is not the level of service that we strive to provide to our guests. Your comments have been shared with the management teams involved and will be used to monitor and improve the service that we provide to our guests I sincerely hope you will revisit us again in the future in order for us to change your impression of our hotel. Best regards, Maria PIRES Manager

Well-located for the Left Bank

Tripadvisor 评级 5.0/5

agw1944 Couples - 29/12/2019 经 TripAdvisor 认证的评论

Well-located across the street from the Sorbonne, this hotel gave us an excellent base for a short stay in Paris just before Christmas. Although we'd booked a Privilege room it turned out that a Standard room was equally as good and had the advantage of not being on the street frontage and thereby being very quiet. The front of house staff couldn't have been more helpful in trying to secure taxis for us in a strike-bound and grid-locked city.

Dear AGW1944, First of all, thank you very much for taking the time to write a review on TripAdvisor. We are very grateful as it is rewarding for our team. We cannot say enough about your lovely review. Each of our guests is unique, and we do our best to provide a seamless experience to everyone. Our teams do their best to make your stays a success and provide you with a unique and irreproachable service We hope to welcome you back very soon, Kind regards, Maria PIRES Manager

ok

Tripadvisor 评级 3.0/5

adipava Solo travel - 15/12/2019 经 TripAdvisor 认证的评论

Everything was OK. I only had one problem. Due to the SNCF and RATP strike, I wanted to list the bus tickets for the CDG airport. No printer in the hotel works.!!!! I couldn't believe it was possible.

Mercure Paris La Sorbonne Saint Germain des Pres

Tripadvisor 评级 4.0/5

wilky251 Couples - 14/08/2019 经 TripAdvisor 认证的评论

Lovely hotel right in the heart of the Latin Quarter, a five minute walk from Luxembourg Gardens and within a few minutes from some lovely restaurants. The staff were very accommodating and the breakfast were superb. The hotel is within walking distance of most of central Paris’s tourist attractions. A great hotel with great staff and good value. We will be returning.

Dear Wilky251, Thank you for choosing to stay at our hotel and for taking the time to write a comment here on TripAdvisor. We strive for excellence so we're thrilled you appreciated not only for our great location in the heart of the Latin Quarter, comfortable accommodations and friendly staff but also our delicious breakfast options Your praise lets us know we're doing our job We can't wait to host you again soon for another amazing experience! Have a fantastic day Best regards Maria PIRES General manager

quite retreat in the heart of paris

Tripadvisor 评级 5.0/5

tremy2018 Couples - 30/07/2019 经 TripAdvisor 认证的评论

the hotel is lovely with an small interior garden, the manager is 100% service oriented, the street is calm however right in the middle of Saint Michel. The room street side are calm after working hours and the room backyard side are really calm and it is good to find a peaceful retreat in such a lovely and one of the most traditional district of Paris!

Dear Tremy2018, Thank you for choosing to stay at our hotel and for taking the time write a comment here on TripAdvisor. Nothing gives us more pleasure than knowing that our guests have had a fantastic stay with us, we are truly delighted to know that our team has made a positive impression on you. Your satisfaction is a perfect source of motivation for us. Your feedback is greatly appreciated, we hope to welcome you back again for another equally magnifique experience. Sincerely, Maria PIRES General manager

Very Good Hotel in excellent location

Tripadvisor 评级 5.0/5

Robert M Couples - 23/05/2019 经 TripAdvisor 认证的评论

Very clean, bright hotel, comfortable rooms, very helpful staff. Good breakfast, excellent location walking distance of many galleries, shops and historical buildings. Easily accessible from metro and RER

Dear Sir, We would like to thank you for sharing your review after your recent stay with us at Hotel Mercure Paris La Sorbonne Saint Germain des Pres. Indeed we are located on the Left Bank in the very heart of Paris, within walking distance of Notre Dame, Panthéon, Luxembourg gardens and Saint-Germain des Prés, in a historic building of the Latin Quarter in front of the University of La Sorbonne. All the comments are very precious for us as they allow us to continuously improve our level of service. We would be glad to welcome you back to our hotel for another stay. Do not hesitate to contact us directly you will be assured to get the best price. Yours sincerely Maria Pires Manager

挺好的

客户意见评级 4.0/5

Ying 朋友住宿 - 06/05/2019 所有已确认评论

这次在巴黎特地选择了比较安全的5区,地理位置都不错,4星来说除了餐厅有点小,浴室半开洗澡会弄湿整个洗手间以外,没有缺点,前台有个帅哥会一点点中文…很赞!地理位置很好,反正坐地铁最方便了,附近走10分钟内超市星巴克sephora什么的都有!

尊敬的 LIYING C.: 感谢惠赐有关下榻 Hôtel Mercure Paris La Sorbonne Saint-Germain-des-Prés 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Bien cordialement/ Kind regards Théa Thao CAO Chef de réception/ Front office manager

地理位置优越

客户意见评级 4.0/5

James 朋友住宿 - 05/10/2018 所有已确认评论

地理位置优越、拉丁区非常方便 房间也很干净 只是有点小

尊敬的 YEN HSUN C.: 感谢惠赐有关下榻 Hôtel Mercure Paris La Sorbonne Saint-Germain-des-Prés 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启

相当不错的体验

客户意见评级 4.5/5

Anson 商务住宿 - 17/09/2018 所有已确认评论

酒店位置很好,交通便利,房间略小,不过在巴黎市区可以接受

尊敬的 YAN LIN L.: 感谢惠赐有关下榻 Hôtel Mercure Paris La Sorbonne Saint-Germain-des-Prés 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启

Too expensive for what it is

Tripadvisor 评级 1.0/5

wildwind557 Couples - 10/09/2018 经 TripAdvisor 认证的评论

We did internet check-in in order to walk in straight away which was the case in other Accor Hotel in Paris. When we arrived, the receptionist demanded we have to fill a form. We did, then we were asked to pay although it was all prepaid including tax. Then another male receptionist said tax can be paid on check-out. After a long time standing at reception, she told me she was a fill-in today, so she is not familiar with the hotel. There are two lifts and according to your room number, you had to take a particular lift. We were told wrong one! We were walking back and forward with large luggage to find our room. A strange thing was she asked another receptionist and he agreed what she told us!Finally, we found our room. The room was roomy. The good thing was just it. There were a coffee machine but wrong pods were there with hardly any coffee cream. We tried to make ourselves coffee but almost impossible! It was particularly advertised there was a Nespresso machine for our use! We thought it was great idea but it was not worth mention it after all! The shower was terrible! The shower head was not height changeable and fixed in terrible angle and water was going everywhere, flooding the bath room. Breakfast was good. There was a very friendly nice female staff served us with smile. She was the best thing happened at the hotel. Check-out was smooth as expected as we have experienced another Accor Hotel. We didn't have to pay extra tax after all as we already prepaid. It costed us three times more of another Accor Hotel in Paris where we previously stayed and this was absolutely terrible! We will go back to another one any day for sure but never to be back to this one!

Dear Wildwind557 I've read through your comments and would like to offer my sincere and deepest apologies for the sub-standard incidents you encountered during your recent stay with us Please allow me to apologies for the various elements of your stay that lead to such disappointment. I can assure you that this is not the level of service that we strive to provide to our guests. Please rest assured we take all our feedback most seriously and take corrective actions to ensure such errors are not repeated here at MERCURE PARIS LA SORBONNE I hope we will have the opportunity to restore your faith in our hotel and for you to receive and experience our usual MERCURE standards in the near future For any future stays, please do not hesitate to contact me directly on H2897-GM@ACCOR.COM Kind regards Maria PIRES General manager

Great hotel and staff

Tripadvisor 评级 5.0/5

Chris_Delatreche Couples - 17/05/2018 经 TripAdvisor 认证的评论

It's a very well located hotel, in a quiet street but near the river and many tourist locations. The room was beautifully decorated, spotless and very comfortable. The staff were very friendly, helpful and smiling. I would definitely recommend

Dear Guest, We would like to thank you for sharing your review after your recent stay with us at Hotel Mercure Paris La Sorbonne Saint Germain des Pres. Indeed we are located on the Left Bank in the very heart of Paris, within walking distance of Notre Dame, Panthéon, Luxembourg gardens and Saint-Germain des Prés, in a historic building of the Latin Quarter in front of the University of La Sorbonne. All the comments are very precious for us as they allow us to continuously improve our level of service. We would be glad to welcome you back to our hotel for another stay. Do not hesitate to contact us directly you will be assured to get the best price. Yours sincerely. Maria Pires Manager

Paris Spring Trip

Tripadvisor 评级 4.0/5

twa951 Family - 12/05/2018 经 TripAdvisor 认证的评论

The hotel is a great location with a friendly helpful staff. Our room was clean and well appointed. Our only complaint was that the mattress was too soft. The breakfast had a good variety. Would consider staying at this hotel again on a return to Paris

Dear Sir, We very much appreciate your comments regarding your stay at the Mercure La Sorbonne St Germain. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Maria Pires Manager

Beutiful hotel in the best zone of Paris

Tripadvisor 评级 5.0/5

jmanuelp85 Couples - 04/05/2018 经 TripAdvisor 认证的评论

I went to Paris for my Honeymoon, we searcehd lots of hotels and we are glad we selected mercure. The hotel is situated in the best place of Paris, all the atractions of the city are walking distance and the metro and bus stations are not more than 5 minutes walking. The rooms are very clean and it seems they have been refurbished not long ago. Thank yoo very mucho for your atentions!

Dear Madam, Dear Sir, We very much appreciate your comments regarding your stay at the Mercure La Sorbonne St Germain. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Maria Pires Manager
客户意见评级 4.5/5

Vivien 朋友住宿 - 14/03/2018 所有已确认评论

酒店一街之隔就是索邦大学,很有文化气息,安全感也好,离Cluny中世纪博物馆一步之遥,离M10 Cluny-Sorbonne站3号口步行2分钟可至,其他几个口以及RER B的口稍微多走几步,但也大概5分钟就到了。酒店员工也很nice.

Good choice

Tripadvisor 评级 5.0/5

FiMck50 Family - 24/02/2018 经 TripAdvisor 认证的评论

Family of 3, this hotel suited us perfectly. Room not huge but was clean, bathroom good, and good facilities. Nice choice at breakfast, continental and hot options. Nice coffee too! Reception helpful. Overall great location, short walk to a good choice of bars and restaurants, and close to Notre Dame

Dear Customer, We would like to thank you for sharing your review after your recent stay with us at Hotel Mercure Paris La Sorbonne Saint Germain des Pres. Indeed we have family rooms up to three people, or adjoining rooms. We are also very glad to see that you found our hotel ideally located on the Left Bank of the Seine within walking distance of Notre Dame and Saint Germain des Pres, it is true that we are in a very nice Parisian neighborhood with plenty of shops and restaurants nearby and very easy access to the main sightseeing's in Paris. We would be glad to welcome you back to our hotel for another stay. Do not hesitate to contact us directly you will be assured to get the best price. Yours sincerely. Maria Pires Manager

30th Wedding Anniversary Trip

Tripadvisor 评级 5.0/5

736carolo Couples - 01/02/2018 经 TripAdvisor 认证的评论

We wanted a well located base, clean and safe. The staff at the hotel were very friendly and helpful. Hotel was very clean and tidy. The room was good. I had read a review about the cleanliness of the hotel’s rooms but it was very clean, including the bed linen and the towels. The area where the hotel was located was nice and felt safe. We didn’t try the breakfast as we wanted to experience eating in French cafes. There were plenty nearby and lovely eating places as well. I recommend Le Prince Racine for breakfast and an evening meal.

Dear Guests, We would like to thank you for choosing our venue to celebrate your 30th Wedding Anniversary at our sides. Glad to know that you enjoyed your stay in Mercure Hotel La Sorbonne due to friendliness of our staff, our clean and safe hotel. Thank you for highlighting our excellent location close to the metro stations and RER in the heart of the Latin Quarter, a very nice Parisian neighborhood with plenty of shops and restaurants nearby and a very easy access to the main sightseeing's in Paris. The entire team of our hotel is looking forward to welcome you back soon, do not hesitate to contact us directly. Kind regards from Paris, Maria PIRES, Manager

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