巴黎蒙帕纳斯铂尔曼酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 3,238 评论

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雷纳·莫彻特司令街 19 号, 75014 巴黎, 法国

描述

酒店其他优惠

  • 经过翻新的设计师客房，可欣赏壮丽的景色，适合家庭入住

  • 5 种餐饮选择，包括 Umami 汉堡和 Fi'lia，可满足各种口味

  • 位于屋顶、坐拥全景的天空酒吧。

  • 靠近蒙帕纳斯火车站，方便前往机场

  • 24 小时健身休闲区配备先进的器材

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酒店位置

巴黎蒙帕纳斯铂尔曼酒店

雷纳·莫彻特司令街 19 号
75014 巴黎
法国

GPS:48.8385501, 2.3203257

电话
传真 +33 1 44 36 44 37

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  3,238 评论

TripAdvisor 评级  4.3/5  599 评论

卓越奖 2025

Worst customer service

Tripadvisor 评级 1.0/5

JS10476 经 TripAdvisor 认证的评论

We stayed here for 2 nights at the end of our Paris trip and there was the worst customer service at a hotel that I’ve ever experienced. We dropped our bags off prior to check-in time and returned after midnight. When we returned, they did not know where our luggage was. After looking in the luggage storage and asking coworkers, the front desk agent still could not locate our bags. He then told us that we should check if the bags were in our room. Handed me room keys and we went to the elevators and didn’t know what floor to go to because the floor number does not correspond to the hotel room numbers. Our bags were not there. We then had to return to the front desk, and they still had to take time to locate the bags. At this point, it was about 1am. They finally located our bags (not sure where they were) and no apologies given. Would not stay here again.

Poor Experience

Tripadvisor 评级 2.0/5

Richard R 商务住宿 - 经 TripAdvisor 认证的评论

A fairly standard city hotel close to the Metro at Montparnasse. Rooms are reasonably sized, with comfy beds, but bathrooms fall short - showers are in the bath tub, so the worst of all worlds - shower not high enough to stand under, and the tubs are far too small for comfort. Anybody less agile will struggle to get in and out, as the bath tub has very high sides. Breakfast is chaotic - I was there eight nights, and sometimes the queue for a table stretched across the full length of the reception. Once inside, a further queue to be seated, and expect further long waits, as most of the coffee machines are out of service - allow at least 45 minutes for the process On the plus side, I appreciated the mini fridge in the room, and the efficient passenger lifts I’ve no idea what my client paid for this experience, but it was probably too much

Don’t waste your money.

Tripadvisor 评级 3.0/5

Ella B Couples - 经 TripAdvisor 认证的评论

Where do I start?! The hotel is nice and modern, rooms a nice size but that’s about it! When we first arrived we had to pay a deposit of €100 PER NIGHT which we was not aware of and it wasn’t stated anywhere when booking! When we got to our room they gave us 2 single beds in a deluxe room when we booked for a double bed. They did quickly resolve this matter and gave us a double bed HOWEVER we did pay for a deluxe and they downgraded us to a classic room with a double bed. The next morning we complained and they DID resolve this issue. The room itself self was lovely however the shower was leaking from the ceiling so water would go everywhere! The maids were lovely , changed our sheets daily and even tied our room (they don’t get enough credit). The location is great and close to the landmarks. Skybar is overrated and expensive considering there’s hardly ever a place to sit down, food within the hotel is overpriced for what it is. Also at the end of your stay have to pay a tax charge per person🙃 We had a nice time but definitely NOT worth the money we paid for our stay.

Discrimination Alert!

Tripadvisor 评级 1.0/5

Deepak P 经 TripAdvisor 认证的评论

People at Pullman Paris Montparnasse are best at discrimination based on your skin. They will allow a white guy in T shirt and jeans but anyone else even with proper dress code cannot enter Skybar. And no one is taking ownership of this issue. Staff just don’t care about experience here. You will be surrounded by crappy neighborhood that doesn’t even feel Paris. Find a better place!

Customer Service is very disappoointed.

Tripadvisor 评级 3.0/5

BKev T 经 TripAdvisor 认证的评论

Not very happy with overall experience due to price we paid— the room was missing basic toiletries like shampoo. I called customer service, and they assured me someone would bring it up shortly. Unfortunately, no one ever came, and I had to go without. This kind of follow-through is expected at a hotel of this standard, and it left a negative impression. I want to ask for money back.

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其他网络用户评价我们的酒店

  • 1,848 评论 9.1/10 位置
  • 2,873 评论 8.2/10 房间
  • 4,934 评论 9.1/10 服务
  • 28 评论 6.9/10 上网
  • 1,444 评论 9.1/10 早餐
  • 1,123 评论 7.5/10 舒适度
  • 840 评论 8.4/10 清洁度
  • 824 评论 8.5/10 食物

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