Hotel Mercure Paris La Sorbonne Saint Germain des Prés 4 gwiazdki

The hotel is in serious need of an overhaul. Beds are beyond tired, breakfast very poor and internet service unreliable. A good location but poor sound insulation. Other hotels can easily provide a better service/quality at a similar price. Not recommended.

The room facilities need an update, especially the bathroom and the beds. The breakfast lounge is too small and there is not availables tables for all. You have to wait for an available site. The staff does not facilitate things either.

Well-located across the street from the Sorbonne, this hotel gave us an excellent base for a short stay in Paris just before Christmas. Although we'd booked a Privilege room it turned out that a Standard room was equally as good and had the advantage of not being on the street frontage and thereby being very quiet. The front of house staff couldn't have been more helpful in trying to secure taxis for us in a strike-bound and grid-locked city.

Everything was OK. I only had one problem. Due to the SNCF and RATP strike, I wanted to list the bus tickets for the CDG airport. No printer in the hotel works.!!!! I couldn't believe it was possible.

Hotel ma doskonałą lokalizację. Wiele najważniejszych atrakcji Paryża w zasięgu spaceru. Miły personel, uśmiechnięty. Pokoje niewielkie, ale wystarczające a co najważniejsze: czyste. Śniadanie ok, słodkie bułeczki, owoce, sery, wędlina, soki, jogurty. Polecam:-)

Lovely hotel right in the heart of the Latin Quarter, a five minute walk from Luxembourg Gardens and within a few minutes from some lovely restaurants. The staff were very accommodating and the breakfast were superb. The hotel is within walking distance of most of central Paris’s tourist attractions. A great hotel with great staff and good value. We will be returning.

the hotel is lovely with an small interior garden, the manager is 100% service oriented, the street is calm however right in the middle of Saint Michel. The room street side are calm after working hours and the room backyard side are really calm and it is good to find a peaceful retreat in such a lovely and one of the most traditional district of Paris!

Very clean, bright hotel, comfortable rooms, very helpful staff. Good breakfast, excellent location walking distance of many galleries, shops and historical buildings. Easily accessible from metro and RER

Doskonała lokalizacja, centrum miasta na piechotę, dobra komunikacja z lotniskiem czy dalej położonymi atrakcjami (Wersal, wieża Eiffla). Przeciętne, niezbyt zróżnicowane śniadania. Pokoje czyste.

We did internet check-in in order to walk in straight away which was the case in other Accor Hotel in Paris. When we arrived, the receptionist demanded we have to fill a form. We did, then we were asked to pay although it was all prepaid including tax. Then another male receptionist said tax can be paid on check-out. After a long time standing at reception, she told me she was a fill-in today, so she is not familiar with the hotel. There are two lifts and according to your room number, you had to take a particular lift. We were told wrong one! We were walking back and forward with large luggage to find our room. A strange thing was she asked another receptionist and he agreed what she told us!Finally, we found our room. The room was roomy. The good thing was just it. There were a coffee machine but wrong pods were there with hardly any coffee cream. We tried to make ourselves coffee but almost impossible! It was particularly advertised there was a Nespresso machine for our use! We thought it was great idea but it was not worth mention it after all! The shower was terrible! The shower head was not height changeable and fixed in terrible angle and water was going everywhere, flooding the bath room. Breakfast was good. There was a very friendly nice female staff served us with smile. She was the best thing happened at the hotel. Check-out was smooth as expected as we have experienced another Accor Hotel. We didn't have to pay extra tax after all as we already prepaid. It costed us three times more of another Accor Hotel in Paris where we previously stayed and this was absolutely terrible! We will go back to another one any day for sure but never to be back to this one!

Problem z zameldowaniem się ze względu na błąd systemu. Miły personel, pokoje małe ale wystarczające, codzienne sprzątane, dziwił brak standarowych kosmetyków w lazience typu szampon etc które są w standardzie mercure. Hotel idealnie położony, trochę irytowały hałasy z dziedzińca ale nie były bardzo uciążliwe. Sniadania smaczne i standardowe. Generalnie polecam hotel na krótki pobyt ale nie zasługuje na 4 gwiazdki.

It's a very well located hotel, in a quiet street but near the river and many tourist locations. The room was beautifully decorated, spotless and very comfortable. The staff were very friendly, helpful and smiling. I would definitely recommend

The hotel is a great location with a friendly helpful staff. Our room was clean and well appointed. Our only complaint was that the mattress was too soft. The breakfast had a good variety. Would consider staying at this hotel again on a return to Paris

I went to Paris for my Honeymoon, we searcehd lots of hotels and we are glad we selected mercure. The hotel is situated in the best place of Paris, all the atractions of the city are walking distance and the metro and bus stations are not more than 5 minutes walking. The rooms are very clean and it seems they have been refurbished not long ago. Thank yoo very mucho for your atentions!

Hotel w świetnej lokalizacji, obsługa sympatyczna. Pokój codziennie sprzątany, wyposażony w niezbędne sprzęty (suszarka, czajnik, herbata, kawa, lodówka).