Hotel Mercure Paris Gare Montparnasse

I booked a family room described as 1 Double, 2 Single Beds, only to find it was a double and a terribly thin and extremely squeaky and uncomfortable sofa bed. When I asked the front desk about the discrepancy they did not care, they simply said that room didn't exist, and it was my mistake. Despite bringing up the issue a couple times, it's still on the website as the incorrect deceptive room type. They tried to blame it on me booking through a 3rd party site, but everything was directly on Accor's own website, ALL. The room themselves were ok on first glance, but upon closer look, the bathroom was moldy in many places, with unfinished constuction. Once again, when alerted to this, the staff didn't care, said they'll take a note about it and did nothing. The minifridge had some small waters, but had mold as well, in the frozen-over drip tray, so unusable. No housekeeping was done on our 2-night stay. The location is excellent though, many subway lines just a quick walk in multiple directions, tons of restaurants. Full Monoprix very close. Some VERY family-unfriendly adult businesses in one direction though.

Had a lovely stay, can’t fault this hotel. Modern trendy decor, nice comfortable rooms cleaned daily, friendly and helpful staff, tasty breakfast with lots of choices and great location in terms of accessibility (multiple metro station within walking distance, abundance of cafes and restaurants, street market on Wednesdays and obviously Montparnasse with breathtaking views of Paris 5 mins away). Had the best holiday and would definitely come back to this hotel if visiting Paris again in the future.

Good-location, breakfast, recently updated, small table and 2 chairs in room Not good-weird shower that meant you always soaked the bathroom floor and into the hall, King-size bed was 2 twins that couldn't be pushed together Kind of an edgy Modern feel, but we found the front desk staff helpful.

Bardzo udany pobyt, przyjemny hotel w fajnej lokalizacji. Blisko metra, dużo knajpek w okolicy. Dobre śniadania. Wygodny pokój. Bardzo miła obsługa, szczególnie pan Laurent z obsługi pokoi, przesympatyczny, służył zawsze pomocą, zawsze uśmiechnięty.

Within walking distance of several Asian restaurants and one sex toy shop. No concierge, no electrical outlet in bathroom, no glasses in rooms only paper cups, room not vacuumed daily, trash not removed daily, water not replaced daily, no top sheet on bed, not within walking distance of major Paris attractions. Staff not very friendly. Only reason I would stay there again would be to economize on accommodations.