Sofitel Legend The Grand Amsterdam 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.8/5 Отзывов: 2 535

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Sofitel Legend The Grand Amsterdam - Image 1
Sofitel Legend The Grand Amsterdam - Image 2
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Oudezijds Voorburgwal 197, 1012 EX АМСТЕРДАМ, Нидерланды

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Особенности отеля

  • Расслабляющий спа-салон Sofitel Spa и фитнес-центр Sofitel Fitness

  • Уютная терраса с видом на сад — наша жемчужина!

  • 44 люкса, включающих услуги дворецкого

  • 19 конференц-залов, включая 5 залов, включенных в список исторического наследия

  • Расположение в центре города, оцените наш легендарный исторический тур

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Расположение отеля

Sofitel Legend The Grand Amsterdam

Oudezijds Voorburgwal 197
1012 EX АМСТЕРДАМ
Нидерланды

GPS:52.371132, 4.89531

Телефон
Факс +31 20 555 3111

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.8/5  Отзывов: 2 535

Рейтинг TripAdvisor  4.7/5  Отзывов: 3 951

Сертификат качества 2025

Well worth a visit

Примечание: Tripadvisor 5.0/5

johnmQ5010RF Деловые путешественники - Реальные отзывы TripAdvisor

Visited here last evening for a business event and honestly… if all “work” nights were like this, productivity worldwide would skyrocket. The hotel itself is fabulous, the food was top class and the service was spot-on from start to finish. Friendly, professional, and somehow always there exactly when you needed them — hospitality ninja skills. If this is how they treat business guests, I can only imagine how good a proper stay would be. Keep doing what you’re doing — you’ve nailed it. I’ll definitely be back (with or without a business excuse).

Dear JohnmQ5010RF, Thank you so much for sharing your experience from your recent business event at Sofitel Legend The Grand Amsterdam. We are happy to read that you enjoyed the hotel, the cuisine, and the service from start to finish. Your kind words about our team’s attentiveness and professionalism are truly appreciated and will be shared with all colleagues—your “hospitality ninja skills” comment brought a smile to me, and will make sure to use this word internally. It is wonderful to know that your evening left such a great impression. We take great pride in making every guest feel cared for, whether visiting for business or leisure, and your feedback encourages us to continue delivering this level of service. We very much look forward to welcoming you back—whether for business or pleasure, and to provide an equally exceptional experience during a proper stay at The Grand. Sincerely, Stefan Melcherts General Manager

Примечание: отзывы клиентов 2.5/5

Tariyel G. Семьи - Проверенные отзывы - ALL

Отель в коридорах не теплый, в постеле было насекомое, нам поменяли номер.

Dear Mr G., Thank you for sharing your feedback with us. I am very sorry to learn about the discomfort you experienced due to the temperature in the corridors and, most importantly, the incident in your room. Please accept our sincere apologies for this situation. I am glad to know that our team acted promptly by changing your room, but I fully understand that this should not have occurred in the first place. This is certainly not the standard we strive to uphold, especially at Sofitel Legend The Grand Amsterdam. Your comments have been shared with our housekeeping and technical teams so that immediate and thorough follow-up actions can be taken. We truly value your feedback, as it helps us improve our services and facilities. Should you wish to share any additional details or discuss your experience further, we would welcome the opportunity to do so. Please feel free to contact us directly at H2… We hope you will consider giving us another opportunity to provide you with the seamless and exceptional experience you rightly expect. Kind regards, Nicky Smit Manager of Guest Relations

Excellent in every way

Примечание: Tripadvisor 5.0/5

GautamS16 Реальные отзывы TripAdvisor

What a lovely stay! Thank you. The service was impeccable. Rooms were very well appointed. Bed was extremely comfortable. Had the pleasure of ordering some room service...arrived promptly and was delicious. Concierge were extremely knowledgeable. Wish we could have stayed longer.

Dear GautamS16, Thank you very much for your wonderful review and for sharing your experience at Sofitel Legend The Grand Amsterdam. We are delighted to read that you enjoyed every aspect of your stay, from the comfort of your room and bed to the quality of our room service. It is also a pleasure to know that our Concierge team and overall service made such a positive impression. Thank you once again for your kind words. We truly hope to welcome you back to The Grand in the future hopefully for a longer stay next time. Sincerely, Stefan Melcherts General Manager

Absolutely not up to sofitel standards

Примечание: Tripadvisor 3.0/5

P M Реальные отзывы TripAdvisor

Beautiful building in the center of Amsterdam. Everything is within walking distance. The location is perfect. Beyond that, it is absolutely not up to Sofitel standards. The rooms are dated, the carpets are stained, and the bathroom has only one sink made of a kind of molded plastic that feels very low quality. The fridge motor is noisy. In addition, our room was not cleaned on January 17. It was only attended to at 6:30 p.m. after two reminders at reception—and when I say “cleaned,” only the towels were changed. The carpet was not vacuumed, the trash was not emptied, and the bed was carelessly made, without pulling the fitted sheet or fluffing the pillows. In short, the hotel has clear management and quality control issues. No commercial gesture was offered. Not even an apology at checkout. So I would advise you to stay away. It is expensive for what it is.

Dear P M, Thank you for taking the time to share your feedback regarding your stay at Sofitel Legend The Grand Amsterdam. We appreciate your positive remarks about our historic building and central location. At the same time, I regret to read that several aspects of your stay did not meet your expectations. Your comments regarding the room condition, housekeeping service and overall experience are taken seriously. This is not the level of quality or attention we strive to deliver, and your feedback has been shared with the relevant teams for review. Thank you for taking the time to provide us with this feedback. While we regret that your stay was disappointing, your comments are valuable and help us continue to improve the quality and consistency of our guest experience. I hope to have the honor to welcome you back for a more seamless stay. Sincerely, Stefan Melcherts General Manager

Heaven on Earth

Примечание: Tripadvisor 5.0/5

Mariya C Реальные отзывы TripAdvisor

I rarely am impressed enough to write reviews, but this hotel has been the most amazing stay of my life. I happened to be alone this winter for my birthday and Christmas, and this was my first visit to Amsterdam. As an Accor Platinum, I got upgraded to a Junior Suite and tears literally filled my eyes when I saw the room and felt the most comfortable bed in existence!! Two windows show gorgeous views on the city and canal side. The staff made me feel at home from the first "Bonjour", and any requests were fulfilled quickly and with care. Location is great, I never needed a taxi or public transportation, very walkable! Also the hotel is incredibly safe with a solid gated entrance and round the clock security (and everyone knows your name by the second day :) I know how lucky I am to have had my first experience in this city in such a magnificent hotel, it will always hold a place in my heart and I wish so much to come back again one day soon.

Dear 362Mariyac, Thank you for sharing such heartfelt words about your stay with us. We are truly honored that Sofitel Legend The Grand Amsterdam could be part of such a meaningful milestone—your birthday, the festive season, and your very first visit to Amsterdam. It is a joy to read how the Junior Suite, the comfort of the bed, and the canal views made such a strong impression, and even more so to know that our team made you feel at home from the very first “Bonjour.” Creating a sense of warmth, safety, and genuine care, especially for guests traveling alone—is something we hold very dear, and your words affirm that beautifully. We are delighted that our central location allowed you to explore the city so easily and that you felt both secure and personally recognized throughout your stay. Knowing that this experience will always hold a special place in your heart is the greatest compliment we could receive. We sincerely hope that this will not be your last stay with us and that we may welcome you back one day soon to create many more memorable moments together. Sincerely, Stefan Melcherts General Manager Sofitel Legend The Grand Amsterdam

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Другие интернет-пользователи оценили наш отель

  • 813 Отзывов 9.7/10 Расположение
  • 989 Отзывов 8.2/10 Номер
  • 1 577 Отзывов 9.2/10 Сервис
  • 13 Отзывов 6.5/10 Интернет
  • 415 Отзывов 8.1/10 Комфорт
  • 359 Отзывов 7.9/10 Еда
  • 358 Отзывов 8.8/10 Завтрак
  • 346 Отзывов 8.2/10 Удобства

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