INK Hotel Амстердам - MGallery Collection 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 2 537

Гарантия
лучшей цены
INK Hotel Амстердам - MGallery Collection - Image 1
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INK Hotel Амстердам - MGallery Collection - Image 4
Nieuwezijds Voorburgwal 67, 1012 RE АМСТЕРДАМ, Нидерланды

Описание

Особенности отеля

  • Отель в самом центре Амстердама

  • Наш внутренний дворик - настоящий оазис тишины и покоя

  • Изысканный коктейль-бар

  • Центральный вокзал Амстердама - в пешей доступности

  • Полностью оборудованные конференц-залы с естественным освещением

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Расположение отеля

INK Hotel Амстердам - MGallery Collection

Nieuwezijds Voorburgwal 67
1012 RE АМСТЕРДАМ
Нидерланды

GPS:52.375475, 4.892714

Телефон
Факс +31 20 623 8932

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Домашние животные не допускаются
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

PRESSROOM AMSTERDAM

Ресторан PRESSROOM предлагает непринужденную обстановку и персонализированное обслуживание. В меню вас ждут классические блюда, которые прекрасно сочетаются между собой. Наши блюда порадуют вас своим вкусом и оформлением.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.6/5  Отзывов: 2 537

Рейтинг TripAdvisor  4.5/5  Отзывов: 3 251

Сертификат качества 2024

Wouldn't hesitate to book again

Примечание: Tripadvisor 4.0/5

AndyM290670 Реальные отзывы TripAdvisor

My wife and I stayed here for 4 nights during December. We took the train from the airport to the station and the walk is very easy and only around 8 minutes or so. The location of the hotel we found to be excellent. Easy to walk to most areas which we did as opposed to taking trams. we must have walked around 7 to 8 miles a day but with everything to look at it didn't feel like it. Check in and check out very easy and front of desk staff were excellent - very friendly, polite and happy to help with any "tourist" information needed. We ate breakfast in the hotel every morning which was of a good overall standard. I am a coeliac (gluten free) and they had a selection of GF granola and crackers available every morning. It was also very nice that breakfast went until 11am. We stayed in a superior double. Although small was perfectly adequate for a few nights stay. It was clean and comfortable with sufficient storage. Our only complaint was the heating in the room. We had it down to the coldest and it was still too warm for us. Overall if you are looking for a central hotel with easy access and excellent staff then I would recommend the INK HOTEL. If my wife and I visit Amsterdam again, we wouldn't hesitate to book here again.

Dear Storywriter, Thanks for letting us know your opinion of your stay. We are delighted to hear that you enjoyed our excellent location, making it easy to explore the beautiful sights of Amsterdam on foot. We also appreciate your kind words about our check-in and check-out process, as well as the friendliness and helpfulness of our staff. Our team consistently strives to provide an exceptional service experience for our guests. However, we regret to learn that the temperature was not to your preference. For any future stays, our front desk team are on hand 24/7 to assist with any concerns to ensure your stay is as comfortable as possible. We are, nevertheless, pleased that you enjoyed our breakfast options, including the gluten-free selections, and that our breakfast hours suited your needs. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Seasons greetings, Jolanda de Smit, General Manager

No HVAC — The effectively stole $500 from me.

Примечание: Tripadvisor 1.0/5

Dream34537699655 Деловые путешественники - Реальные отзывы TripAdvisor

One of the most negative experiences of my travel life. I checked in and was shown to a decent room. It was warm outside, but the hvac system was inoperable at the time, so the room was 80+ degrees. They showed me a couple other tooms that were also 80 degrees and did not have any operable hvac system. Because the rooms were literally defective, I told them I needed to find a new hotel, and they agreed to give me a refund apologetically. However, no refund was ever given. When my travel agent contacted them for the refund, the hotel declined to give my money back — effectively stealing $500 from me — claiming that the rate was nonrefundable. Yes, nonrefundable if I just didn’t show up, or didn’t like the color of the wall paint or something. But this room was uninhabitable. These people are scammers and Accor should be ashamed to be affiliated with them. This place absolutely sucks. Nobody should ever consider staying there. I would rather sleep on the street than give them a cent of my money.

Dear Storywriter, We are truly sorry to hear about your experience with the HVAC system. Our central air conditioning is designed to provide a consistent climate throughout the hotel, and we understand it did not meet your expectations during your stay. Please know that our team has already reached out to you via email to explain how the booking system works, particularly with reservations made through third-party platforms or travel agents. We understand you were not fully satisfied with the solutions offered by our Front Office team during your stay. Unfortunately, as your booking was made through a travel agent, the hotel is unable to process a direct refund. However, we have already contacted the travel agency on your behalf to facilitate the refund process. It appears that the agency is taking longer than expected to complete the procedure. Rest assured, our Commercial Team is here to support you and is actively working with the travel agency to resolve this matter. We remain committed to ensuring you have a positive experience and are available to assist you in any way we can. Kind regards, Jolanda de Smit, General Manager

Ok but...

Примечание: Tripadvisor 3.0/5

Rhianna w Реальные отзывы TripAdvisor

This is my second stay at INK and I feel I can confidently review this hotel now. Both times I have booked a deluxe room with a kingsize bed once directly through the hotel, the other booking was made through British Airways holiday bookings I will start with the positives Good: The location of this hotel makes it easy to get to from the train station but also easy to travel to many neighborhoods of Amsterdam. The reception staff are so polite and helpful. The beds are comfortable and the room is easy to control temperature. The rooms are decorated beautifully and have fun maps to look at on the wall. there is a restaurant on site with a beautiful to look at bar and Gym is behind reception if you need to work out. There is the option to rent umbrellas for 48hrs (2 euros i believe) Negatives: When booking the room you will notice on the website it states a wireless speaker is available in the room. This has not been the case on either of my trips. You will also notice that the room states 'mini bar' this is not the case. There is a small fridge made available to you and free bottled water in the room but that is it. (this is not a mini bar in my opinion?) it also states an alarm clock is in the room, this is not the case. These may seem minor but worth noting. The room we stayed in this time was 415. which is deluxe room. This has a freestanding bath and seperate shower. The bath was an unexpected surprise but gratefully received. upon arrival we were given a bottle of champagne in the room on ice and rose petals everywhere with the bed covered with a huge love heart of petals, it was beautiful and the attention to detail was lovely, however this is where it stopped, the next morning my partner and I gathered the petals and left them to be disposed of by the room cleaner, they were not disposed of, they were left on the sink unit and had wilted quite badly by the time we returned to the room. The ice bucket had now melted and the bottle and bucket was not removed from the room, it was left in our room the entire stay along with the dirty champagne glasses. (we did original think the room cleaner thought we were still drinking this but if that was the case why were we not given fresh glasses?) I cannot comment on the lunch, dinner or drinks in the restaurant but I can comment on the breakfast, which i had read previously the pressroom is highly rated in amsterdam for their breakfasts but the a la carte meal that i ordered was just picked from the food that was ready and sat in the buffet. I would have expected my breakfast to be cooked fresh when ordering a la carte. Checkout is an easy process with a simple drop box for the keys.

Dear Storywriter Rhianna, Thank you for taking the time to share your review. We are delighted to know that our central location, the politeness and helpfulness of our reception staff, the comfort of our beds, and the overall room aesthetics contributed positively to your experience with us. However, we would like to clarify that we no longer offer wireless speakers in the room, as part of our commitment to sustainability and minimizing electronic waste. Regarding the minibar, we are indeed transitioning to a more eco-conscious approach by providing a small fridge and removing traditional minibar items, aiming to reduce unnecessary energy consumption. We regret any confusion caused. The absence of an alarm clock is noted and we apologize for any inconvenience. Our housekeeping service is usually commended for their meticulous attention to detail, and we are sorry to hear about the oversight with the champagne setup. We will ensure this feedback is shared with the team to prevent such instances in the future. We are also saddened to learn that your a la carte breakfast experience did not meet expectations. We aim to provide fresh, high-quality meals and it seems we fell short on this occasion. Please accept our sincere apologies. We are thankful, though, that you found the checkout process smooth and convenient. Your observations are invaluable to us and we are grateful for the opportunity to improve our guest experience. We remain committed to providing an INKredible stay for all our guests and we hope to showcase this to you upon your return. We look forward to welcoming you back for another INKredible stay soon. Best wishes, Jolanda de Smit, General Manager

Our favorite Hotel in Amsterdam

Примечание: Tripadvisor 5.0/5

Safari52979721759 Couples - Реальные отзывы TripAdvisor

Excellent service from every member of the staff and especially the nicest person, our lovely Hari.❤ She was so nice and helpful ❤ We will surely be back to Ink Hotel, we had a great time. Thank you so much, we will definately recommend INK Hotel! Ásthildur and Jonni

Dear Storywriter, We appreciate receiving this positive review of your stay. We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guest's satisfaction is our highest reward. We look forward to welcoming you back soon. Kind regards, Jolanda de Smit, General Manager

Уютный стильный отель

Примечание: отзывы клиентов 5.0/5

Kirill P. Индивидуальные путешественники - Проверенные отзывы - ALL

Мне дали хорошую большую комнату для проживания с большой кроватью, так же мне подарили местные сладости и шопер - было очень приятно. Очень порадовало, что кондиционер можно включить на тепло и сделать комфортную температуру.

Уважаемый Kirill! Приносим благодарность за отзыв о нашем отеле. Ваше восхищение уютным и стильным дизайном нашего отеля подтверждает, что команда дизайнеров Concrete Architects действительно вложила душу в создание неповторимой атмосферы, которую ценят наши гости. Мы рады, что высоко оценили качество предоставленного Вам номера и что большая кровать обеспечила Вам максимальный комфорт. Подаренные местные сладости и шопер отражают наши стремления сделать пребывание гостей особенным и незабываемым. Мы также приняли к сведению Ваше предложение по поводу скачивания ваучера бронирования в формате PDF и обязательно рассмотрим возможность внедрения данной функции, чтобы улучшить удобство бронирования для наших гостей. Отличные отзывы о системе кондиционирования подтверждают, что наш централизованный контроль климата эффективно создает комфортные условия в номерах независимо от погоды за окном. Будем рады, если Вы посетите нас снова. С наилучшими пожеланиями, Jolanda de Smit, General Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 277 Отзывов 9.7/10 Расположение
  • 1 505 Отзывов 7.4/10 Номер
  • 1 766 Отзывов 9.4/10 Сервис
  • 10 Отзывов 8.2/10 Интернет
  • 612 Отзывов 9.3/10 Завтрак
  • 464 Отзывов 9.3/10 Атмосфера
  • 448 Отзывов 7.7/10 Чистота
  • 371 Отзывов 7.9/10 Еда

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