Sofitel Philadelphia at Rittenhouse Square 4.5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 2,356 أراء

Sofitel Philadelphia at Rittenhouse Square - Image 1
Sofitel Philadelphia at Rittenhouse Square - Image 2
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الوصف

خدمات الفندق الإضافية

  • Prime Location

  • 8 Miles from Philadelphia International Airport

  • Nestled between NYC and Washington DC. 2 Hours away from each city.

  • Located in the heart of Rittenhouse Square Philadelphia's premier dining, entertainment and

  • 4 Green Key award for our commitment to sustainability through strong policies & practices

الإقامات المتوفرة لدينا

موقع الفندق

Sofitel Philadelphia at Rittenhouse Square

120 South 17th Street
19103 Philadelphia
الولايات المتحدة

نظام تحديد المواقع العالمي (GPS):39.95078, -75.168998

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف
قرب الفندق
  • موقف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  2,356 أراء

تقييم TripAdvisor  4.4/5  4,710 أراء

2025 شهادة تميّز

Great hotel

ملاحظة Tripadvisor 5.0/5

BeatrizGo Solo travel - تقييم TripAdvisor المعتمد

I have been in Sofitel twice this year and everything was great( service, location, comfort).I am sure that I will return

A lovely place to celebrate!

ملاحظة Tripadvisor 5.0/5

RSReilly Couples - تقييم TripAdvisor المعتمد

We’ve been to Sofitel many times, but this was our first return since Covid. It did not disappoint! Same welcoming staff and hospitality. Beautiful room. Perfect location. A wonderful stay!

only average

ملاحظة Tripadvisor 3.0/5

sueclark3 العائلات - تقييم TripAdvisor المعتمد

Entry to the hotel is marvelous - - beautiful bar scene and welcoming front desk. Our first room had a horrible seating arrangement - - small bar height chairs and a very small round table - - no lounge chair or anything like that. IT appeared something (a comfy lounge chair?) had been moved from the room because there was lots of space available for more comfortable seating. WE paid extra to be moved to a suite. NO Netflix available. - only purchased movies. THe hotel is old - - old bathtubs, small showers. Im trying to like it because of the location but Im going to try another spot the next time I am in the city.

Beautiful property but not worth the price tag

ملاحظة Tripadvisor 3.0/5

mc19782025 العائلات - تقييم TripAdvisor المعتمد

Not a super picky traveler and am totally happy at a Homewood Suites or Hyatt Place. Picked Sofitel for a trip to Philly with the family because it’s part of the Chase Edit program and I thought it could be fun. Usually stay at Hotel Monaco and that is where I will return on future trips to Philly. The property is gorgeous and was beautifully decorated for the holidays. Breakfast buffet was amazing and one of the best you’ll find at any hotel. But the way I’d describe the service and vibe is as if an AI chatbot were in charge of hospitality. Polite but perfunctory. We were supposed to get a “welcome amenity” and free room upgrade as part of the Edit booking. At checkin was told my room type is not eligible for upgrade (fine, no biggie) and there was no welcome amenity in the room. I called and was told there was supposed to be pretzels and something else I couldn’t understand. It never appeared. The next day I asked about it again and they sent 4 macarons (we are a family of 4 so we got one each) and a flask of room temperature tap water. I mean, that’s pretty weak and no one ever checked in with me again about the stay. In general just not a warm feeling or a sense of true hospitality. Little things like the coffee in the lobby running out in the morning and not being replaced, the valet text message system not working and stating it couldn’t find my car, etc. At checkout I politely noted that the Edit booking was a bit disappointing in some respects and asked if there was anything they could do, and to their credit they comp’ed one of our breakfasts (again, nothing was offered, I had to ask). In summary, my 10-year-old commented it’s a place for grownups traveling alone which was a good assessment.

Very Disappointing

ملاحظة Tripadvisor 1.0/5

Etm890 تقييم TripAdvisor المعتمد

We've previously stayed at other Sofitel locations, including Beverly Hills, which was wonderful. The location was great and the staff at the front desk were very pleasant upon check-in and check-out. However, this location overall is poorly run and, aside from the lobby, is in poor condition. There was visible food and other filth on the hallway floors which appeared to not be vacuumed during our four day stay. Room service trays left in the hallway for +24 hours remained uncollected by the staff. Our room was also visibly dirty, had stained window drapes, torn bedding, and mold growing in the shower. Breakfast each morning was chaotic, which doesn't make sense as there was plenty of staff, empty tables, and breakfast is effectively buffet style. On the last day we were yelled at by a very rude employee for filling our own coffee cups as the complementary coffee in the lobby was empty for a second day. Additionally, the valet took about 45 minutes to one hour to retrieve our car each day despite giving them a 30 minute window. On our last night, the valet was so backed up we ultimately parked our car at a garage down the street. We booked this through American Express as part of The Hotel Collection and it certainly did not live up to that standard. The inconsistency among Sofitel locations is startling and disappointing.

بالاشتراك مع TripAdvisor

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