Novotel Zurich City-West 4성

Name: Novotel Zurich City West | Conference & Family Hotel | ALL - ALL
Address: Schiffbaustrasse 13, Am Turbinenplatz, ZURICH, 8005, CH
Telephone: +41442762200
Rating: 4.3

고객 평점 (ALL 평가) 4.3/5 916 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장

84 84 사진 / 비디오보기

Schiffbaustrasse 13, Am Turbinenplatz, 8005 ZURICH, Switzerland

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Novotel Zurich City-West

모든 순간이 기억에 남는 호텔

The Novotel Zurich City West is there for you and your family around the clock. Our bar-restaurant The Flave of Zurich serves breakfast and snacks 24 hours and our kitchen offers specialties from all over the world, including vegan dishes. Swim a few laps in the pool or explore Zurich right after your meeting. Prepare for your meetings in elegant Scandinavian-style rooms at comfortable desks.

The Technopark Zurich event center is just a 2-minute walk from the Novotel Zurich. Our business hotel is ideally located for spending the afternoon in Zurich after a congress or workshop. The Schiffbau theater in Zurich has three stages and is also only a few meters away. Plays are regularly staged in the listed building, which also contains a jazz club and restaurant.

Home to the Light Museum, which opened in 2021, the famous Maag Halle is less than a 10 minutes' walk from the Novotel Zurich. Immersive light installations offer amazing experiences for both young and old.

Fall in love with Novotel Zürich City located in the most trendy area of Zürich near the city center

Christophe Bergeron 호텔 관리

호텔 추가 정보

Green Key
Easy access from the airport and downtown
Event hotel with natural light and high-speed internet
Pool & gym with the latest cardio and calisthenics equipment
Fun and excitement in 2 escape rooms

숙박

객실

Executive room with 1 queen-size bed and sofa

4명 최대
22 m² / 236 sq ft

침구 1 x 퀸사이즈 베드 그리고 1 x 더블 소파 베드

최저 시작가 NaN € NaN CHF Note

요금과 포함된 세금

1박 | 성인 1명

예약

요청하신 날짜에 이용 불가 이용 가능 여부 보기

객실

Superior room with double bed and sofa

4명 최대
22 m² / 236 sq ft

침구 1 x 더블 소파 베드 그리고 1 x 퀸사이즈 베드

최저 시작가 NaN € NaN CHF Note

요금과 포함된 세금

1박 | 성인 1명

예약

요청하신 날짜에 이용 불가 이용 가능 여부 보기

객실

Superior room with two separate beds and sofa

4명 최대
22 m² / 236 sq ft

침구 1 x 접이식 침대 그리고 1 x 트윈 베드

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요금과 포함된 세금

1박 | 성인 1명

예약

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객실

Superior room double bed and armchair

2명 최대
22 m² / 236 sq ft

침구 1 x 더블 베드

최저 시작가 NaN € NaN CHF Note

요금과 포함된 세금

1박 | 성인 1명

예약

요청하신 날짜에 이용 불가 이용 가능 여부 보기

객실

Suite with double bed and sofa, two separate rooms

4명 최대
34 m² / 365 sq ft

침구 1 x 더블 베드

최저 시작가 NaN € NaN CHF Note

요금과 포함된 세금

1박 | 성인 1명

예약

요청하신 날짜에 이용 불가 이용 가능 여부 보기

호텔 위치

Novotel Zurich City-West

Schiffbaustrasse 13, Am Turbinenplatz
8005 ZURICH
Switzerland

GPS:47.38923, 8.51656

+41 44 276 22 00

+41 44 276 22 99

Railway station
Tramway

Escher Wyss Square

Tramway

접근: 300 m / 0.19 mi 5 min walk / 1 min drive

ZURICH/ZUERICH

Railway station

접근: 2 km / 1.24 mi

SCHIFFBAU THEATER

Opera/symphony/concert hall

접근: 100 m / 0.06 mi

ARENA FITNESS

Sports centre

접근: 200 m / 0.12 mi 5 min walk / 1 min drive

CINEMAX

Cinema district

접근: 300 m / 0.19 mi

MAAG MUSIC HALL

Opera/symphony/concert hall

접근: 500 m / 0.31 mi

fraumunster church

Historic monument

접근: 2 km / 1.25 mi

ZUERICH NATIONAL MUSEUM

Museums

접근: 2 km / 1.24 mi

Grossmunster church

Historic monument

접근: 2 km / 1.25 mi

Zurich zoo

Zoo

접근: 8 km / 5 mi

ZURICH ZOO

Botanical gardens

접근: 10 km / 6.21 mi

Baden

Casino

접근: 20 km / 12.5 mi 30 min drive

ALPAMARE PFAFFIKON

Amusement park

접근: 40 km / 24.86 mi

HOCH IBRIG

Ski area

접근: 50 km / 31.07 mi

River

접근: 500 m / 0.31 mi 5 min walk

Lake of Zurich

Lake

접근: 5 km / 3.13 mi

PULSE 5

Shopping centre/mall

접근: 200 m / 0.12 mi 2 min walk

Mrs. Gerold's Garden

Restaurant and cafe district

접근: 750 m / 0.47 mi 10 min walk / 2 min drive

Aubrey

Bar

접근: 1 km / 0.62 mi 1 min walk

Zurich downtown

Shopping district

접근: 2 km / 1.25 mi

호텔 서비스

체크인 시간 : 15:00부터 - 체크아웃 시간 : 11:00까지

호텔 인근

수영장
주차장
애완 동물 동반
레스토랑
휠체어 이용 가능
피트니스 센터
Wi-Fi
에어컨
조식
바
회의실
100% 금연 호텔
룸 서비스

THE FLAVE OF ZURICH

THE FLAVE OF ZURICH restaurant takes you on a journey where LOCAL ROOTS meet MEDITERRANEAN SOUL. Regional ingredients and Mediterranean flavors merge to create a taste experience that is both familiar and refreshingly new.

미팅 & 이벤트

회의실 수: 9
가장 큰 방의 표면
최대 수용 좌석 수: 300
연회 최대 수용 인원: 18

고객 리뷰

100% 인증된 실제 투숙객 리뷰

ALL 평가 4.3/5 916 리뷰

TripAdvisor 평가 3.9/5 1,707 리뷰

Think Twice Before Booking Novotel Zurich City West – A Shocking Display of Poor Service and Leadership.

Bryan Y 2025. 4. 15 TripAdvisor 인증 리뷰

As I pen down my disappointment, I urge fellow travelers to reconsider your hotel choice before confirming a stay with Novotel Zurich City West. My recent experience was not only frustrating—it was unacceptable for any hospitality establishment, let alone a hotel under the Accor group. Before I share the details, I encourage you to scroll through the hotel’s replies to low-rated reviews. You’ll notice a pattern of generic apologies, without any real sign of improvement, ownership, or willingness to go the extra mile. Based on my experience, I fully expect a similar templated response to this review—one that twists facts and sidesteps accountability. Please take a moment to read what happened: Here’s What Went Wrong: • A Multi-hotel Reservation Agent confirmed a total quote (inclusive of breakfast, city tax, and parking) and I, trusting the hotel’s professionalism, provided my credit card details to secure the booking. • Then, a different Reservation Agent claimed there was a pricing error, and that the actual cost was significantly higher than originally quoted. • I was understandably shocked and asked for clarification and a proper cost breakdown, especially since my credit card details had already been submitted, raising concerns about security and misuse. • Despite the chain of communication, none of the staff caught the initial pricing error before I submitted my card. It demonstrated a lack of internal checks, communication, and accountability. • Eventually, a Reservation Manager, Mr. Patrick Zauscher, stepped in—but instead of resolving the issue, he quoted an even higher price than the second corrected rate. • When questioned, he claimed the second quote excluded parking—completely ignoring the fact that my emails from the very beginning had been explicitly clear: I had always requested an all-inclusive rate. • I asked for the hotel to either honor the original quote or extend a goodwill discount given their multiple errors and the inconvenience caused. • His response? A token offer of free parking and shockingly unprofessional language, including phrases like “your suggestion is unacceptable” and “it is up to you if you would like to accept the offer or not.” • The final blow: I was dismissively told to go to another hotel. This from a manager, to a guest who had been trying to resolve an issue caused entirely by the hotel’s own errors. Leadership Reflects the Team: Rather than showing empathy or taking responsibility, Mr. Zauscher allowed his frustration to spill over into his communication—projecting it on a guest who had already been inconvenienced by the failings of his team. This kind of conduct reflects poor leadership, and it’s clear why the staff under him struggle with performance and service standards. My Final Thoughts: I regret trusting Novotel Zurich City West with my reservation and providing my credit card details—only to have the agreed quote retracted and to now face the risk of a security breach. I spent significant time and effort trying to get answers, only to be met with miscommunication, shifting narratives, and harsh replies. The fact that the hotel allow such responses to be sent out by their staff is alarming. For a brand under Accor Hotels, this is an inexcusable lapse in professionalism and guest care. This has truly been my worst hotel experience to date and I hope my sharing can help many travelers.

Excellent choice, friendly staff

hrh747 2025. 4. 3 TripAdvisor 인증 리뷰

This hotel is conveniently located near restaurants, the Migros supermarket, and the Technopark metro station. The daily breakfast is fantastic, and they have a juice machine to get fresh vegetable and fruit juices. The rooms are spacious and equipped with tea and coffee service. The front desk staff are incredibly affable and responsive. The GYM and the pool are not to be missed. We were a group of 22 and had an unforgettable experience. I highly recommend this hotel.

Alice - A great professional and a kind person

M M 2025. 2. 21 TripAdvisor 인증 리뷰

Average but convenient

JonKel62 2024. 12. 28 TripAdvisor 인증 리뷰

Fairly basic hotel but clean and tidy. Only 2 minutes walk to the nearest tram station (Technopark) which takes you easily to the city centre. Very friendly receptionist (Alice in particular) who accomodated a complimentary early check in. Room overlooked reception which was quite noisy with the window open. Busy at breakfast, overrun with large families with loud children. Good buffet breakfast selection but bit lukewarm.

Satisfied accommodation

Mei Yi L 가족 - 2024. 12. 13 TripAdvisor 인증 리뷰

제휴 TripAdvisor

웹사용자 등급

그 외 웹 사용자 평가 등급

630 리뷰 8.6/10 위치
824 리뷰 6.6/10 객실
907 리뷰 8.2/10 서비스
18 리뷰 4.4/10 인터넷 가격
402 리뷰 5.1/10 안락함
394 리뷰 7.7/10 조식
358 리뷰 7.5/10 청결도

156 리뷰 8.9/10 위치
167 리뷰 6.9/10 객실
193 리뷰 8.1/10 서비스
77 리뷰 8/10 조식
77 리뷰 7.8/10 청결도
76 리뷰 5.2/10 안락함

26 리뷰 8.3/10 위치
79 리뷰 6.4/10 객실
65 리뷰 7.9/10 서비스
30 리뷰 4.9/10 안락함
29 리뷰 7.6/10 청결도
29 리뷰 7.5/10 조식
14 리뷰 4/10 가격 대비 가치
7 리뷰 8/10 음료

20 리뷰 8.6/10 위치
38 리뷰 6.5/10 객실
43 리뷰 7.8/10 서비스
23 리뷰 7.5/10 청결도
20 리뷰 5.4/10 안락함
17 리뷰 7.4/10 조식
6 리뷰 7.4/10 음료

7 리뷰 8.3/10 위치
11 리뷰 6.1/10 객실
15 리뷰 8.3/10 서비스
6 리뷰 7.8/10 청결도
5 리뷰 5.3/10 안락함

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Zurich 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.

Novotel Zurich City-West 4성

호텔 추가 정보

숙박

Executive room with 1 queen-size bed and sofa

Superior room with double bed and sofa

Superior room with two separate beds and sofa

Superior room double bed and armchair

Suite with double bed and sofa, two separate rooms

호텔 위치

호텔 서비스

THE FLAVE OF ZURICH

THE FLAVE OF ZURICH

3 아침 식사

수영장

피트니스 센터

미팅 & 이벤트

웨딩

고객 리뷰

웹사용자 등급

주변에 있는 다른 시설

Novotel Zurich City-West 4성

호텔설명

호텔 추가 정보

숙박

Executive room with 1 queen-size bed and sofa

Superior room with double bed and sofa

호텔 위치

호텔 접근 및 교통

호텔 서비스

THE FLAVE OF ZURICH

THE FLAVE OF ZURICH

3 아침 식사

수영장

피트니스 센터

미팅 & 이벤트

웨딩

고객 리뷰

웹사용자 등급

주변에 있는 다른 시설