ibis budget Montpellier sud près d'Arènes 2 gwiazdki
Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 756
Całkowicie odnowione pokoje
Darmowy prywatny, zewnętrzny, ogrodzony parking oraz dostęp do szybkiego Wi-Fi
Miła restauracja, bar, piwniczka z winem. Przekąski dostępne 24 godziny na dobę
Łatwy dojazd z autostrady A709 Blisko transport publiczny, centrum miasta i plaże
Jasny taras na parterze
Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.
164 avenue de Palavas
MTP MEDITERRANEE W 9km / 5,59 mil
A9 sortie30 W 0,1km / 0,06 mil
GARE SAINT ROCH W 2km / 1 mil
Pozycja GPS:43.589364, 3.891797
Zameldowanie od: - Wymeldowanie do:
ibis budget Montpellier Sud Près d'Arènes oferuje odnowione, nowoczesne i ciepłe pokoje. Zaprojektowaliśmy je dla komfortu do trzech osób. Z łóżkiem sweet bed by Ibis, prywatną łazienką, płaskim telewizorem LCD z głównymi kanałami, miejscem do pracy i szybkim Wi-Fi. Życzymy udanego pobytu!
100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hoteluDowiedz się więcej
A bad room, bad staff
Ocena na stronie TripAdvisor 2.0/5
61eugeniop Pobyt służbowy - Opinia zatwierdzona w TripAdvisor
The room didn't have furniture. I had to put my clothes on the top of the other bed. The toilet didn't have toilet brush either, which is very frustrating as it became dirty and I din't know how to clean it. But the worst thing is when I asked for an invoice, and the woman in the reception gave me a "Duplicata Note". I asked her for a true invoice, as only this way my university can reimburse me the cost of my stay in the hotel. I insisted her in giving me an invoice, and she said that this was a true invoice, the one that they always give to the customers. I asked her to sign it, but she didn't want to sign it. She said: why I have to sign? This is what we always give to the customers! A few days later, I asked a man on the reception for an invoice with my address corrected, and he gave me a document in which the word "Facture" was clearly indicated. My question is: why they gave me at the beginning a "Duplicata note", and then they gave me a "Factura"? If "Duplicata note" were a true invoice, why to use two different words for the same thing: "Duplicata note" and "Factura"? What is the difference between "Duplicata note" and "factura"? Please, if a customer askes for a true invoice, give him/her a "factura", and don't waste our time with lies. You should know that many customers (I am one of them) choose your hotel as we have problems in other hotels to get a real invoice. If you put problems with invoices, we won't go again to your hotel.
Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Budget Montpellier Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Good position in the City
Ocena na stronie TripAdvisor 4.0/5
Michael B Rodziny - Opinia zatwierdzona w TripAdvisor
The Ibis Budget shares a building with an Ibis Hotel. It is the same reception staff who deal with both hotels. They are very good and explained everything well. The only negative thing about the hotel was the breakfast room and breakfast. The room was tiny and very limited food compared to the Ibis Budget I stayed in Nice. Also the aircon could not be switched off and no temperature settings. As the weather was very hot outside, we put up with the cold conditions. The Hotel is by line 4 on the Tram system, which seems to go around Montpellier and makes it easy to reach.
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Budget Montpellier Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,